We are digitalizing the future customer service and experience open ecosystem for the Automotive,
Insurance and Leasing industries through a Managed Mobile Marketplace SaaS platform.
Businesses operating in car lease, service & maintenance industry lack digital customer centric
solutions to satisfy customer service and experience demands. Customer behavior is rapidly
changing and moving towrds Vehicle/Car as a Service( CaaS) and Mobility as a Service( MaaS )
subscription is becoming the prefer method of usage/ownership. No digital mobile solution for
enabling CaaS, MaaS (Car As A Service, Mobility As A Service or Car/Vehicle As A Subscription)
business models.
A next generation subscription based customer management mobile platform for leasing and big
fleet companies, enabling their transition to modern mobility. Cars Central connects all service
providers offerings, services, for vehicles and customers in one platform with all digital tools for
comunication and customer interaction for Up Sell, Cross Sell and After sale in one place.
Guide: Turning dormant roamers into revenuesCorine Suscens
This guide outlines a simple strategy to stimulate data roaming usage by enabling data roaming passes to be purchased on the device.
- How an operator increased data roaming revenue by 35% thanks to service passes
- How operators can stimulate spend by using the device as a purchasing channel
- An effective way to provide transparency and cost control, crucial to activate dormant roamers
- The top 5 requirements when considering a data roaming service pass solution
SURE! Subscription Billing & Relationship Management for IaaS providers SURE!
Learn how SURE! end to end Subscription Billing and Relationship Management can become a right solution for IaaS providers to streamline their business models.
SURE! is a Magnaquest product. SURE! is an end-to-end Subscription Lifecycle Management Platform from Magnaquest. SURE! supports different domains like Cloud (IaaS, SaaS, Unified Communication) Broadband (FTTX, WiMAX, Wi-Fi, Cable, ADSL) , Dual Play, Triple Play Telecom, MVNO & M2M, Pay TV (Cable, DTH, DTT, Broadcaster, IPTV, OTT) and Home Utilities. SURE! has been redefining and catalyzing ROI of our clients, spread globally, in verticals like Media & Entertainment, Broadband and Cloud businesses, with a product suite spanning Billing and Revenue Management, CRM, Session Control, OSS and Campaign management.
Digital Transformation Road Map for Customer Service with Dynamics 365Manish Chauhan
Dynamics 365 for Customer Service: Digital Transformation Road Map for Customer Service with Dynamics 365. Drive digital transformation with a new approach to customer relationship management (CRM) solutions for a comprehensive view of your customers.
NovusMED is an ecosystem that includes call center, administrative, driver applications and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs.
Guide: Turning dormant roamers into revenuesCorine Suscens
This guide outlines a simple strategy to stimulate data roaming usage by enabling data roaming passes to be purchased on the device.
- How an operator increased data roaming revenue by 35% thanks to service passes
- How operators can stimulate spend by using the device as a purchasing channel
- An effective way to provide transparency and cost control, crucial to activate dormant roamers
- The top 5 requirements when considering a data roaming service pass solution
SURE! Subscription Billing & Relationship Management for IaaS providers SURE!
Learn how SURE! end to end Subscription Billing and Relationship Management can become a right solution for IaaS providers to streamline their business models.
SURE! is a Magnaquest product. SURE! is an end-to-end Subscription Lifecycle Management Platform from Magnaquest. SURE! supports different domains like Cloud (IaaS, SaaS, Unified Communication) Broadband (FTTX, WiMAX, Wi-Fi, Cable, ADSL) , Dual Play, Triple Play Telecom, MVNO & M2M, Pay TV (Cable, DTH, DTT, Broadcaster, IPTV, OTT) and Home Utilities. SURE! has been redefining and catalyzing ROI of our clients, spread globally, in verticals like Media & Entertainment, Broadband and Cloud businesses, with a product suite spanning Billing and Revenue Management, CRM, Session Control, OSS and Campaign management.
Digital Transformation Road Map for Customer Service with Dynamics 365Manish Chauhan
Dynamics 365 for Customer Service: Digital Transformation Road Map for Customer Service with Dynamics 365. Drive digital transformation with a new approach to customer relationship management (CRM) solutions for a comprehensive view of your customers.
NovusMED is an ecosystem that includes call center, administrative, driver applications and client/clinic booking applications. NovusMED is the platform of choice for a wide range of medical transportation services and includes configurations for brokerage, providers, senior, community, and home health programs.
Cogitate Digital Edge Billing is designed to provide your customer service professionals with the tools and
digital experience to service your policyholders with the utmost confidence and flexibility. Through seamless
API-based integration with your policy administration system, Digital Edge Billing creates a comprehensive
view of the payor account and transaction history to assist with inquiries and manage full end-to-end billing
of direct, combined, and agency billing. Accepting all inputs via API, we support any LOB and any payment
plan dictated by the policy.
The following presentation examines trends and best practices in Self Service, with respect to consumer trends, company strategies, tools and best practices in various industries.
We have reviewed the following types of Self Services:
Unassisted Self Service - where a customer can complete a transaction / receive the support he/she needs without requiring a human agent’s assistance at all. For example: online booking and ordering, online fund transferring, etc.
Assisted Self Service - where the customer can access the service at his/her own terms, but does require a human agent on the other side, for example: video tellers / conference calls, live chats with a live agent, email / SMS to an agent, etc.
Think Straight Partner Solution ( VAS Aggregator)sukhbir_singh
A VAS aggregation platform provides a critical service and platform to operators by enabling them to innovate and transform their digital growth journey through a bouquet of mobile based entertainment and infotainment services, calibrated carefully to the needs and requirements of the end user.
In Digital VAS business aggregation model, end-consumers get seamless & personalized experience with best fit and recommended digital content which is completely controlled, technology-proof and driven, based on defined KPI's and SLA's
Mize Service Contracts Management Software and Solution helps Manufacturers (OEMs), Third Party Administrators (TPAs), Retailers, and Channel Partners to set up, sell, administer, track and analyze various service programs.
• Set up flexible service programs configured to the industry, product, and customer needs
• Administer Contracts, Support, and Claims to improve profitability and customer satisfaction
• Enable Channel Partners to sell, renew and fulfill Service Contracts
• Empower Customers to manage risk, limit repair costs, and minimize product downtime
Logistics Mobile App Development Cost and featuresWay2Smile
Logistics & transportation mobile apps have revolutionized the business world; they have enabled fleet business owners to enhance delivery volumes & reduce hiccups. Learn more from http://bit.ly/2W3Yr63
#LogisticsAppDevelopment #Way2Smile
RackNap for Datacenter and Infrastructure Service ProvidersRackNap
RackNap integrates complete software infrastructure and network hardware with a strategic datacenter view & fulfils all needs for an automated IT environment.
http://www.racknap.com/data-center
Digital Transformation in Automotive Industry Chinese-German CAR Symposiumaccenture
China has now the world’s largest netizen population and the largest e-commerce market. With a large population of “always on” consumers, the digital eco-system is evolving rapidly in China and is drastically redefining customer experience management in all key dimensions. Fast development of connected car technology and its new applications have created a new biz platform. What does this mean for car manufacturers?
Discover more on Digital transformation In Utilities : https://www.wns.com/Portals/0/FSx/Documents/Articles/PDFFiles/600/228/The-Digital-Push-to-Enhance-Customer-Experience-in-Utilities-Article-Dec-2019.pdf
Analytics Center of Excellence | Data CoE |Analytics CoE| WNS TriangeRNayak3
WNS Triange, the data CoE and analytics CoE brings together domain experience, delivery capabilities, functional and technology best practices to help achieve excellence.
CRMNEXT enables a digital platform empowered with AI driven digital journeys and processes that makes managing risk and serving customers immensely rewarding. Insurers can easily manage leads, resolve claims quickly, provide excellent customer serviceand personalize communication with clients in a single platform.
Empowering intelligent customer operations through Lean DigitalGenpact Ltd
Genpact's Lean Digital approach has the potential to transform multi-channel customers services and improve customer loyalty, reduce costs, increase cross-sell propensity and drive business agility.
What Does the Active Steering Malfunction Warning Mean for Your BMWTanner Motors
Discover the reasons why your BMW’s Active Steering malfunction warning might come on. From electrical glitches to mechanical failures and software anomalies, addressing these promptly with professional inspection and maintenance ensures continued safety and performance on the road, maintaining the integrity of your driving experience.
"Trans Failsafe Prog" on your BMW X5 indicates potential transmission issues requiring immediate action. This safety feature activates in response to abnormalities like low fluid levels, leaks, faulty sensors, electrical or mechanical failures, and overheating.
More Related Content
Similar to White Paper - CarsCentral-Car-as-a-Service-SaaS-Platform_v3.pdf
Cogitate Digital Edge Billing is designed to provide your customer service professionals with the tools and
digital experience to service your policyholders with the utmost confidence and flexibility. Through seamless
API-based integration with your policy administration system, Digital Edge Billing creates a comprehensive
view of the payor account and transaction history to assist with inquiries and manage full end-to-end billing
of direct, combined, and agency billing. Accepting all inputs via API, we support any LOB and any payment
plan dictated by the policy.
The following presentation examines trends and best practices in Self Service, with respect to consumer trends, company strategies, tools and best practices in various industries.
We have reviewed the following types of Self Services:
Unassisted Self Service - where a customer can complete a transaction / receive the support he/she needs without requiring a human agent’s assistance at all. For example: online booking and ordering, online fund transferring, etc.
Assisted Self Service - where the customer can access the service at his/her own terms, but does require a human agent on the other side, for example: video tellers / conference calls, live chats with a live agent, email / SMS to an agent, etc.
Think Straight Partner Solution ( VAS Aggregator)sukhbir_singh
A VAS aggregation platform provides a critical service and platform to operators by enabling them to innovate and transform their digital growth journey through a bouquet of mobile based entertainment and infotainment services, calibrated carefully to the needs and requirements of the end user.
In Digital VAS business aggregation model, end-consumers get seamless & personalized experience with best fit and recommended digital content which is completely controlled, technology-proof and driven, based on defined KPI's and SLA's
Mize Service Contracts Management Software and Solution helps Manufacturers (OEMs), Third Party Administrators (TPAs), Retailers, and Channel Partners to set up, sell, administer, track and analyze various service programs.
• Set up flexible service programs configured to the industry, product, and customer needs
• Administer Contracts, Support, and Claims to improve profitability and customer satisfaction
• Enable Channel Partners to sell, renew and fulfill Service Contracts
• Empower Customers to manage risk, limit repair costs, and minimize product downtime
Logistics Mobile App Development Cost and featuresWay2Smile
Logistics & transportation mobile apps have revolutionized the business world; they have enabled fleet business owners to enhance delivery volumes & reduce hiccups. Learn more from http://bit.ly/2W3Yr63
#LogisticsAppDevelopment #Way2Smile
RackNap for Datacenter and Infrastructure Service ProvidersRackNap
RackNap integrates complete software infrastructure and network hardware with a strategic datacenter view & fulfils all needs for an automated IT environment.
http://www.racknap.com/data-center
Digital Transformation in Automotive Industry Chinese-German CAR Symposiumaccenture
China has now the world’s largest netizen population and the largest e-commerce market. With a large population of “always on” consumers, the digital eco-system is evolving rapidly in China and is drastically redefining customer experience management in all key dimensions. Fast development of connected car technology and its new applications have created a new biz platform. What does this mean for car manufacturers?
Discover more on Digital transformation In Utilities : https://www.wns.com/Portals/0/FSx/Documents/Articles/PDFFiles/600/228/The-Digital-Push-to-Enhance-Customer-Experience-in-Utilities-Article-Dec-2019.pdf
Analytics Center of Excellence | Data CoE |Analytics CoE| WNS TriangeRNayak3
WNS Triange, the data CoE and analytics CoE brings together domain experience, delivery capabilities, functional and technology best practices to help achieve excellence.
CRMNEXT enables a digital platform empowered with AI driven digital journeys and processes that makes managing risk and serving customers immensely rewarding. Insurers can easily manage leads, resolve claims quickly, provide excellent customer serviceand personalize communication with clients in a single platform.
Empowering intelligent customer operations through Lean DigitalGenpact Ltd
Genpact's Lean Digital approach has the potential to transform multi-channel customers services and improve customer loyalty, reduce costs, increase cross-sell propensity and drive business agility.
Similar to White Paper - CarsCentral-Car-as-a-Service-SaaS-Platform_v3.pdf (20)
What Does the Active Steering Malfunction Warning Mean for Your BMWTanner Motors
Discover the reasons why your BMW’s Active Steering malfunction warning might come on. From electrical glitches to mechanical failures and software anomalies, addressing these promptly with professional inspection and maintenance ensures continued safety and performance on the road, maintaining the integrity of your driving experience.
"Trans Failsafe Prog" on your BMW X5 indicates potential transmission issues requiring immediate action. This safety feature activates in response to abnormalities like low fluid levels, leaks, faulty sensors, electrical or mechanical failures, and overheating.
In this presentation, we have discussed a very important feature of BMW X5 cars… the Comfort Access. Things that can significantly limit its functionality. And things that you can try to restore the functionality of such a convenient feature of your vehicle.
Symptoms like intermittent starting and key recognition errors signal potential problems with your Mercedes’ EIS. Use diagnostic steps like error code checks and spare key tests. Professional diagnosis and solutions like EIS replacement ensure safe driving. Consult a qualified technician for accurate diagnosis and repair.
Core technology of Hyundai Motor Group's EV platform 'E-GMP'Hyundai Motor Group
What’s the force behind Hyundai Motor Group's EV performance and quality?
Maximized driving performance and quick charging time through high-density battery pack and fast charging technology and applicable to various vehicle types!
Discover more about Hyundai Motor Group’s EV platform ‘E-GMP’!
5 Warning Signs Your BMW's Intelligent Battery Sensor Needs AttentionBertini's German Motors
IBS monitors and manages your BMW’s battery performance. If it malfunctions, you will have to deal with an array of electrical issues in your vehicle. Recognize warning signs like dimming headlights, frequent battery replacements, and electrical malfunctions to address potential IBS issues promptly.
𝘼𝙣𝙩𝙞𝙦𝙪𝙚 𝙋𝙡𝙖𝙨𝙩𝙞𝙘 𝙏𝙧𝙖𝙙𝙚𝙧𝙨 𝙞𝙨 𝙫𝙚𝙧𝙮 𝙛𝙖𝙢𝙤𝙪𝙨 𝙛𝙤𝙧 𝙢𝙖𝙣𝙪𝙛𝙖𝙘𝙩𝙪𝙧𝙞𝙣𝙜 𝙩𝙝𝙚𝙞𝙧 𝙥𝙧𝙤𝙙𝙪𝙘𝙩𝙨. 𝙒𝙚 𝙝𝙖𝙫𝙚 𝙖𝙡𝙡 𝙩𝙝𝙚 𝙥𝙡𝙖𝙨𝙩𝙞𝙘 𝙜𝙧𝙖𝙣𝙪𝙡𝙚𝙨 𝙪𝙨𝙚𝙙 𝙞𝙣 𝙖𝙪𝙩𝙤𝙢𝙤𝙩𝙞𝙫𝙚 𝙖𝙣𝙙 𝙖𝙪𝙩𝙤 𝙥𝙖𝙧𝙩𝙨 𝙖𝙣𝙙 𝙖𝙡𝙡 𝙩𝙝𝙚 𝙛𝙖𝙢𝙤𝙪𝙨 𝙘𝙤𝙢𝙥𝙖𝙣𝙞𝙚𝙨 𝙗𝙪𝙮 𝙩𝙝𝙚 𝙜𝙧𝙖𝙣𝙪𝙡𝙚𝙨 𝙛𝙧𝙤𝙢 𝙪𝙨.
Over the 10 years, we have gained a strong foothold in the market due to our range's high quality, competitive prices, and time-lined delivery schedules.
Things to remember while upgrading the brakes of your carjennifermiller8137
Upgrading the brakes of your car? Keep these things in mind before doing so. Additionally, start using an OBD 2 GPS tracker so that you never miss a vehicle maintenance appointment. On top of this, a car GPS tracker will also let you master good driving habits that will let you increase the operational life of your car’s brakes.
Why Is Your BMW X3 Hood Not Responding To Release CommandsDart Auto
Experiencing difficulty opening your BMW X3's hood? This guide explores potential issues like mechanical obstruction, hood release mechanism failure, electrical problems, and emergency release malfunctions. Troubleshooting tips include basic checks, clearing obstructions, applying pressure, and using the emergency release.
What Exactly Is The Common Rail Direct Injection System & How Does It WorkMotor Cars International
Learn about Common Rail Direct Injection (CRDi) - the revolutionary technology that has made diesel engines more efficient. Explore its workings, advantages like enhanced fuel efficiency and increased power output, along with drawbacks such as complexity and higher initial cost. Compare CRDi with traditional diesel engines and discover why it's the preferred choice for modern engines.
Comprehensive program for Agricultural Finance, the Automotive Sector, and Empowerment . We will define the full scope and provide a detailed two-week plan for identifying strategic partners in each area within Limpopo, including target areas.:
1. Agricultural : Supporting Primary and Secondary Agriculture
• Scope: Provide support solutions to enhance agricultural productivity and sustainability.
• Target Areas: Polokwane, Tzaneen, Thohoyandou, Makhado, and Giyani.
2. Automotive Sector: Partnerships with Mechanics and Panel Beater Shops
• Scope: Develop collaborations with automotive service providers to improve service quality and business operations.
• Target Areas: Polokwane, Lephalale, Mokopane, Phalaborwa, and Bela-Bela.
3. Empowerment : Focusing on Women Empowerment
• Scope: Provide business support support and training to women-owned businesses, promoting economic inclusion.
• Target Areas: Polokwane, Thohoyandou, Musina, Burgersfort, and Louis Trichardt.
We will also prioritize Industrial Economic Zone areas and their priorities.
Sign up on https://profilesmes.online/welcome/
To be eligible:
1. You must have a registered business and operate in Limpopo
2. Generate revenue
3. Sectors : Agriculture ( primary and secondary) and Automative
Women and Youth are encouraged to apply even if you don't fall in those sectors.
What Does the PARKTRONIC Inoperative, See Owner's Manual Message Mean for You...Autohaus Service and Sales
Learn what "PARKTRONIC Inoperative, See Owner's Manual" means for your Mercedes-Benz. This message indicates a malfunction in the parking assistance system, potentially due to sensor issues or electrical faults. Prompt attention is crucial to ensure safety and functionality. Follow steps outlined for diagnosis and repair in the owner's manual.
White Paper - CarsCentral-Car-as-a-Service-SaaS-Platform_v3.pdf
1. USE
CASE
CARS CENTRAL
How to Win from Mobilityand
Innovations
Add Value, Additional revenue,
services and savings to end
customers and business itself.
Both customer’s and partners’ usage of
digital platform save the time, add
value and digital processes.
Direct sales and 100% customer
engagement, additional revenue and
purchasing, operations, services,
reporting etc.Solves the customer
service and experience issue in those
industries.
MobileManaged Marketplace
One click Targeted UpSell-CrossSell.
Products and services directly in the
hands of the end customer.
Proactive management of everything
expiring around of the vehicle
Advanced delivery footprint
Eco and Paperless complete digital
archive.
Save Time and Efforts of the end
customers.
Digitalizes completely the business
operations and document management.
Cars Central development team elicits
requirements and reports of customer
services, feedback from partners and
customers to innovate and digitalize
platform functionalities and efficiency.
All-in-One customerandvehicle
managementandlifecycle.
Cars Central digitalizes customer service, experience and direct
communication to all related Automotive providers: Leasing,
Insurance, Dealers, Maintenance stations, Car Sharing, Rent Car,
and Fleet Management.
All-in-One SaaS digital platform for vehicle customer service enabling interactions between
Automotive Partners in one Ecosystem.
CaaS model connects and engages customers with innovative digital mobile applications
integrated into Cars Central's platform.
Measurable and Valuable CaaS / MaaS Solution
Cars Central platform develops and promotes that every business can enable, not only the Car-as-a-
Service business model but also the Mobility as a Service option, where in the mobile App customers
send digital requests to purchase or change the vehicles in use according to their needs and lifestyle(
Cars, Scooters, Caravans etc), and the asset can be sourced from the partners in the ecosystem with
full transparency for all parties. Savings and optimization up to 80% of the current communication,
operational, and customer service activities.
• TIME TO MARKET - One day Activation
• Car as a Service/Mobility as a Service
• 2-way interactive communication
• Up-Sell - Cross Sell activities with targeted
marketing with call to action
• Decentralized fleet management
subscription and tools
• One click reporting’s
• One click operations and activities planning
• Monitoring and remote accessacrossallbranches
• Subscription services
• Partner management
• SharedCalendarand schedules
• Digital service book and archive
• Digital offerings with call to action
• Assets transfers and acceptance protocols
• TargetedMarketing
• PartnerRatingsand Customersfeedback
Benefits
• End users/car owners - save valuable time, easy two-side communication channel with services and
vendors, access to promotions and offers directly from services and vendors;
• Businesses Dealers/Partners/Providers: dealers, insurance, service, leasing, etc. – Additional value
and revenue, UpSell-CrossSell, Operations and resource optimization and saving. In Warranty and after
warranty maintenance engagement and partner ecosystem, direct customer feedback. Easier access to
new customers, Outsource operational and customer services directly trough the platform, shared
calendars and requests.
• B2E2B - Decentralized Fleet management – feature which can be offered from every business in the
ecosystem to their partners and customers - transparent view/dashboard on all expenses and status of
each vehicle and supporting documentation;
Advantages of features and services include:
Digital Customer Service and Mobility
Platform For Leasing Companies
2. SubscriptionManagement • Manage user data, and vehicle and fleet status, build intelligent
applicant approval workflow staging requests.
• Direct digital promotions for additional services;
• Annual/Monthly invoices and expense reports can also be
generated.
Flexible Personalization Fleet managers/admins can manage user profiles and vehicle
settings in the cloud /anywhere via mobile device/tablet/PC/
AgileVehicleManagement
• Vehicle-related services scheduling;
• Push notifications for service requests;
• Alerts in mobile app/platform dashboard & Notifications
• Maintenance history for all fleet vehicles
ServicesManagement
Additionalanalytics– measuremarketing
activitiesand engagement
• Who was reached, who view, and who purchased your
promotion or offer, from your UpSell-CrossSell activities
• Cars Central platform provides detailed analytics on Vehicle
Maintenance, a Digital archive of each requested service, and
options of predictive analytics for vehicle maintenance
services;
Features & Benefits
View our promo video
PartnerManagement In the platform, every business can build its own ecosystem of
partners with internal digital channels to communicate with
them/activity records, orders and history/.
• Flexible generates main and additional services regarding
specific needs of the business.
• Add new services with promo options directly via the
mobile app to registered users.
Solves customerserviceand experiencechallengein the
automotiveinsuranceand leasingindustries
• Manage centrally customerservice and experience
acrossgeographical locations.
• Measure and monitorcustomer feedback
• Evaluatepartnersand theirservice across the ecosystem
Car as a Service,Mobilityas a Service,Subscriptionas a
service
• Source and outsource productsand services From and To the
partners ecosystem
• Complete transparencyfor every processand customerrequest
• Enable and engage with new partnersand serviceproviders
• Transferassets from one user to another with one click