Conversational User Interfaces, Past and FutureCrispin Reedy
How can chatbots learn from existing VUI design? What makes these new interfaces different, and how are they similar? Where do the Alexas and Siris come into the mix? We’ll discuss text-based vs. voice-based conversational user interfaces, and the landscape of Conversational User Interfaces, now and into the future.
Adding Visuals to Voice Panel - SpeechTEK 2017Crispin Reedy
Traditional IVR systems limit users to speaking and listening. Enhancing voice-only communications with visual information, including menus, directories, photos, diagrams, fill-in-forms, receipts, and tickets, adds new capabilities to self-help systems. Security may be enhanced by using both voice speaker identification and face recognition. Developers who have build visual/voice systems relate their own experiences developing and using voice with visual systems and provide advice about adopting a voice with visual system for an organization.
Panelists:
Chris du Toit (CMO, Jacada)
Ahmed Furkan Gul (Digital BD Manager, Turk Telekom)
Theresa Szczurek (CEO, Radish Systems)
Jo Roman (Patient Health Educator, Clinica Tepayac)
Moderator: Crispin Reedy (Versay)
TTN (The Things Network) Dallas at TM PMI Dallas - 17Dec16Marta Soncodi
The Things Network is a LoRaWan deployment (LPWAN technology) that is gaining massive popularity as a public, free "citizens" network. This is the presentation at the PMI Dallas Toastmasters meeting of 17Dec16.
Slides for application prototyping workshop on web and mobile application design.
We discussed
- product and project requirements definition
- rationale for wireframes, mockups, prototypes
- functional prototypes vs production sw
- tools: Balsamiq, myBalsamiq, Webflow
- MVP (minimum viable product) implementation in Javascript, HTML/CSS on node.js
Conversational User Interfaces, Past and FutureCrispin Reedy
How can chatbots learn from existing VUI design? What makes these new interfaces different, and how are they similar? Where do the Alexas and Siris come into the mix? We’ll discuss text-based vs. voice-based conversational user interfaces, and the landscape of Conversational User Interfaces, now and into the future.
Adding Visuals to Voice Panel - SpeechTEK 2017Crispin Reedy
Traditional IVR systems limit users to speaking and listening. Enhancing voice-only communications with visual information, including menus, directories, photos, diagrams, fill-in-forms, receipts, and tickets, adds new capabilities to self-help systems. Security may be enhanced by using both voice speaker identification and face recognition. Developers who have build visual/voice systems relate their own experiences developing and using voice with visual systems and provide advice about adopting a voice with visual system for an organization.
Panelists:
Chris du Toit (CMO, Jacada)
Ahmed Furkan Gul (Digital BD Manager, Turk Telekom)
Theresa Szczurek (CEO, Radish Systems)
Jo Roman (Patient Health Educator, Clinica Tepayac)
Moderator: Crispin Reedy (Versay)
TTN (The Things Network) Dallas at TM PMI Dallas - 17Dec16Marta Soncodi
The Things Network is a LoRaWan deployment (LPWAN technology) that is gaining massive popularity as a public, free "citizens" network. This is the presentation at the PMI Dallas Toastmasters meeting of 17Dec16.
Slides for application prototyping workshop on web and mobile application design.
We discussed
- product and project requirements definition
- rationale for wireframes, mockups, prototypes
- functional prototypes vs production sw
- tools: Balsamiq, myBalsamiq, Webflow
- MVP (minimum viable product) implementation in Javascript, HTML/CSS on node.js
Who's Using Our Product? A Story of Enterprise UX ResearchUXPA International
In the world of continuous improvement, there is a concept called ‘gemba’ – or the personal observation of real work happening in its real place. Within the oft-maligned enterprise software design space, accessing actual end-users can be extremely difficult... figuring out who's using our product can be seemingly impossible!
As a user researcher, how do you gain an understanding of the current product and inform future design decisions? How do you navigate your way to meaningful insights?
Within our own user research team at Intralinks, we have been figuring out ways to unlock access to the end-users of our enterprise file-sharing product. It has proved far more challenging than we expected.
Here we aim to go beyond a list of cliché lessons by sharing our practical and tactical steps to: identifying customer ‘ownership,’ gaining access to customer information, gauging customer temperament, accounting for product strategy, accelerating learning, and more.
UXPA 2016 - Using UX Skills to Shape Your CareerAmanda Stockwell
These are the slides from Amanda Stockwell's 2016 UXPA workshop, "Using UX Skills to Shape Your Career."
This presentation covered the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skillsets and offer opportunities to grow. It helps the attendees understand UX career options and craft their work samples and personal interactions to maximize their chances for success, whatever that looks like to them. Participants will learn to use the core concepts they utilize for their project work to how they present themselves and their work.
We covered:
The varying career paths within UX and definitions of success
Information on what employers are looking for in UX professionals
Ways to utilize existing UX skills to illustrate strengths and articulate value within a work environment or to potential employers
Tips to improve work samples to demonstrate expertise
This presentation will approach the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skillsets and offer opportunities to grow. It will help the attendees understand UX career options and help them craft their work samples and personal interactions to maximize their chances for success, whatever that looks like to them. Participants will learn to use the core concepts they utilize for their project work to how they present themselves and their work.
I’ll cover:
The varying career paths within UX and definitions of success
Information on what employers are looking for in UX professionals
Ways to utilize existing UX skills to illustrate strengths and articulate value within a work environment or to potential employers
Tips to improve work samples to demonstrate expertise
Methods to present and brands oneself
What can social psychology teach us about (better) UX research?UXPA International
Social psychologists experiment on people, and carefully consider how small changes to situations can elicit huge changes in behaviour. Sound familiar? By drawing upon social psychology research techniques, UX research can go from merely good to methodologically unassailable. I spent six years getting a PhD, but session attendees will learn how to approach UX like social psychologists in just sixty minutes.
The first part of the session will focus on tips for crafting more effective user research experiences. In the second part of the session, you will learn some tricks that can help you make sense of the many contradictions between what you expect users to do, what they actually do, and what they say.
In this session, you also will have the opportunity to participate in on-the-spot psychology experiments (electric shocks optional).
UX Research within an Agile Design and Development Sprint CycleUXPA International
Want to know how to deliver high-value, strategic research insights within a lean sprint process? Learn a quick, useful, and inexpensive process for incorporating user research & usability into Agile Design & Development sprint cycles. We will share a case study that demonstrates how it works and how we work together (research + UX design + dev).
Some of the topics we'll cover:
User Research on a slim budget & tight timeline
Planning research while still designing (what, when, how)
Rapid prototyping to support usability testing
The Post-Testing debrief (meeting with core team to discuss observations & agree on next steps for design and development)
Design iteration based on testing observations (not based on a lengthy expensive report)
Design Jams! How to run creative sessions with the people who use your product.UXPA International
Getting your users together for a collaborative design sprint can provide a wealth of insight into their needs and goals, help you understand their mental model, and bring fresh ideas to your product. Based on the format of Google Venture’s 5-day design sprint, Melinda conducts 2-hour mini design jams with product users. By the end of this session you’ll have an end-to-end guide for how to plan and facilitate this with your own users.
Mature Products: The Cycle of UX Reinvention UXPA 2016Carol Smith
As products mature, the user’s needs change over time and so must the way we work. This presentation discusses various experiences working on mature software and complex Web applications and a set of best practices.
As products mature, the user’s needs change over time and so must the way we work. This collaborative session will bring experienced practitioners together to compare their experiences working on mature software and complex Web applications. Together we will identify what has worked and what has not and provide the UX community with a set of best practices.
Topics to be covered (attendees’ desired topics will be added):
Adjusting staffing to meet changing needs
Long term staffing considerations
Models of growth and growing pains
Challenges of product monitoring and regular maintenance
Web Analytics
A/B Testing
NPS and other feedback
Maturing UX within Agile environments
Just-in-time maintenance balanced with strategic work
Cadences for research and usability testing
Product release cycles
Managing expectations for long-term customers
Great user experience design begins with great user experience teams and managers. This course will help user experience managers, leaders and aspiring leaders to create exciting, actionable strategies that will amplify the impact of their teams within their organizations. It will provide insights and approaches that have proven to be best practices across our field, and support their application to advance the strategies, overcome obstacles and drive change.
Re-use and Recycle: Building sustainable relationships with your usersUXPA International
Usually, the primary goal of user research is to answer specific questions about a design. But what happens when you shift your primary objective from conducting research to “building a lasting relationship”? The presenters will share stories about how this approach has forever changed the breadth and depth of information that they learn about users, and how it’s actually made some of the hardest parts of enterprise research, such as recruiting users, easier.
You'll learn about
circumstances where this approach is (and is not) appropriate
specific tools and techniques to support relationship building
how this approach returns richer data which can more deeply impact products (and even the product team's culture)
Handouts will be provided.
This presentation is best suited for practitioners who work with enterprise or complex multi-use applications, and beginner to intermediate UX practitioners who as part of their job talk to users, regardless of their title.
Presumptive Design: "It's not research! We're getting stuff done!"UXPA International
Agencies and client UX professionals alike point out a growing trend: companies are becoming allergic to research. Budgets are shrinking and making the case to leaders grows more difficult each month.
Working in small groups, professionals from across the UX spectrum (research, design and communications) will learn Presumptive Design (PrD), a technique for capturing the unmet, and often unspoken, needs of our stakeholders.
PrD *is* a research method, but because it begins with designing an artifact, stakeholders are far more receptive to it as a process. Further, the method is fast, reducing time *and cost* to insights.
Attendees will learn the theoretical frameworks behind PrD as well as gain hands-on experience practicing the method. By the end of the course, attendees will have completed one full cycle of a PrD engagement, including feedback from external users.
This presentation takes a hard look at prototyping and provides a framework for assessing the prototyping needs of a team or project. If you have a “standard approach” to prototyping this session will help you re-think your prototyping strategy. If your prototypes are usually created in a similar way, this session will help expand your knowledge of prototyping and ways you can change what you’re doing to be more effective and efficient. Presented at UXPA 2016 in Seattle, WA on June 2, 2016
Good design teams prototype – often. This presentation takes a hard look at prototyping and provides a framework for assessing the prototyping needs of a team or project. If you have a “standard approach” to prototyping this session will help you re-think your prototyping strategy. If your prototypes are usually created in a similar way, this session will help expand your knowledge of prototyping and ways you can change what you’re doing to be more effective and efficient.
User experience (UX) is the basis for all Web activity, and thus underpins everything we do in Web design and development. Successful projects bake UX in from the ground up, from discovery through planning, iteration, testing and deployment. No matter how beautiful our code may be, of what use is it if it’s irrelevant to our users?
How can you tackle the process of updating a mature interface? In this presentation, I will discuss our team’s approach to quickly transform the look and feel of GoToMeeting, GoToWebinar and GoToTraining for Mac over a period of four months. Learn how we kept our project on track by saying no to all but the most essential improvements, and how we incorporated design feedback without falling prey to out-of-scope requirements. I'll explain my design process and how I supported the team in my role as scrum master. You will see visual design changes that were tried and discarded, and most importantly, what impact the visual changes had on our user community. This talk will cover what can realistically be done in a short period of time to improve your interface without overcommitting, and where to go after the first release.
The Journey Towards Continuous DeploymentBrian Mericle
You will find there are many different definitions for, and variations of, “Continuous Delivery” out there. One key take away is that there is no “one size fits” all type of strategy and approach. There are many concepts and components that apply, and some that won’t apply based on a company’s culture. Introducing the concept of Continuous Delivery brings change to people, process and technology. Of the three, process and technology are easiest to change, so the transition is often tackled first. The people aspect of this type of change is very important. Communicating goals, managing expectations, and resolving conflicts are of the utmost importance. You need buy-in from various stakeholders across technology and business departments. This session will walk through the process that Choice Hotels has taken to communicate, evangelize, and build a continuous delivery methodology which will repeatedly, consistently and rapidly deploy infrastructure and applications that are stable, scalable and secure across development and production environments.
Embedded User Assistance: Third Rail or Third Way?Steven Jong
It’s challenging to provide technical documentation in an environment where people say “nobody reads the manual” (or even “nobody looks at the help”) and instead demand “intuitive interfaces.” Smartphones are now the most common web browser, and we face an audience with little patience for reading; we feel squeezed out of existence. But there’s an opportunity for us to go from a supporting, or even superfluous, role to center stage: by providing embedded user assistance.
Steve describes and gives examples of embedded assistance, shows how it’s being used today, discuses the challenges of working close to or even inside the code, and relates the effects of participating throughout the design process (as in an Agile environment) as well as working with UX designers (or becoming one yourself).
Presentation given at STC New England InterChange Conference, 2 April 2016, Lowell, Massachusetts USA.
If you're new to prototyping or wireframing then this presentation is for you. Attendees will gain an understanding of prototyping and some of the different tools available.
We will cover 3 main topics:
1. Why do we make prototypes?
2. The prototyping process
3. Tools available for making prototypes
Students will gain an understading of how the different tools available can be combined to produce meaningful results to aid with iterative development. Starting at the lo-fi end with pen and paper (it's important!), the class will move on to lean, web based tools (popapp.in, moqups.com and appgyver.com).
The fundamentals covered in this presentation also prove useful for dealing with developers and agile teams.
Designing and delivering as a team isn’t always easy. Sometimes teams get crosswise with each other, clients get suspicious, deliverables get dropped, and things just aren’t going your way. This session will explore core characteristics of successful teams, how to cope when things get bad, and ways to reset the environment (even if you’re not the leader!)
Voice User Interface Design - Big Design 2017Crispin Reedy
Amazon Skills for Alexa, Google Actions for Home – Should your company build a conversational voice interface for one of these systems, and if so, how? What are the differences between a voice user interface and other types of UIs? What types of skills does a VUI designer need? What are some best practices for these VUIs? This session will explore all these questions and more. You’ll walk away with answers to the questions “If, Why, and How” you might choose to explore this interesting new area of design.
More Related Content
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Who's Using Our Product? A Story of Enterprise UX ResearchUXPA International
In the world of continuous improvement, there is a concept called ‘gemba’ – or the personal observation of real work happening in its real place. Within the oft-maligned enterprise software design space, accessing actual end-users can be extremely difficult... figuring out who's using our product can be seemingly impossible!
As a user researcher, how do you gain an understanding of the current product and inform future design decisions? How do you navigate your way to meaningful insights?
Within our own user research team at Intralinks, we have been figuring out ways to unlock access to the end-users of our enterprise file-sharing product. It has proved far more challenging than we expected.
Here we aim to go beyond a list of cliché lessons by sharing our practical and tactical steps to: identifying customer ‘ownership,’ gaining access to customer information, gauging customer temperament, accounting for product strategy, accelerating learning, and more.
UXPA 2016 - Using UX Skills to Shape Your CareerAmanda Stockwell
These are the slides from Amanda Stockwell's 2016 UXPA workshop, "Using UX Skills to Shape Your Career."
This presentation covered the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skillsets and offer opportunities to grow. It helps the attendees understand UX career options and craft their work samples and personal interactions to maximize their chances for success, whatever that looks like to them. Participants will learn to use the core concepts they utilize for their project work to how they present themselves and their work.
We covered:
The varying career paths within UX and definitions of success
Information on what employers are looking for in UX professionals
Ways to utilize existing UX skills to illustrate strengths and articulate value within a work environment or to potential employers
Tips to improve work samples to demonstrate expertise
This presentation will approach the unique challenges that UX professionals face when crafting their career path and finding roles that are both appropriate fits for their existing skillsets and offer opportunities to grow. It will help the attendees understand UX career options and help them craft their work samples and personal interactions to maximize their chances for success, whatever that looks like to them. Participants will learn to use the core concepts they utilize for their project work to how they present themselves and their work.
I’ll cover:
The varying career paths within UX and definitions of success
Information on what employers are looking for in UX professionals
Ways to utilize existing UX skills to illustrate strengths and articulate value within a work environment or to potential employers
Tips to improve work samples to demonstrate expertise
Methods to present and brands oneself
What can social psychology teach us about (better) UX research?UXPA International
Social psychologists experiment on people, and carefully consider how small changes to situations can elicit huge changes in behaviour. Sound familiar? By drawing upon social psychology research techniques, UX research can go from merely good to methodologically unassailable. I spent six years getting a PhD, but session attendees will learn how to approach UX like social psychologists in just sixty minutes.
The first part of the session will focus on tips for crafting more effective user research experiences. In the second part of the session, you will learn some tricks that can help you make sense of the many contradictions between what you expect users to do, what they actually do, and what they say.
In this session, you also will have the opportunity to participate in on-the-spot psychology experiments (electric shocks optional).
UX Research within an Agile Design and Development Sprint CycleUXPA International
Want to know how to deliver high-value, strategic research insights within a lean sprint process? Learn a quick, useful, and inexpensive process for incorporating user research & usability into Agile Design & Development sprint cycles. We will share a case study that demonstrates how it works and how we work together (research + UX design + dev).
Some of the topics we'll cover:
User Research on a slim budget & tight timeline
Planning research while still designing (what, when, how)
Rapid prototyping to support usability testing
The Post-Testing debrief (meeting with core team to discuss observations & agree on next steps for design and development)
Design iteration based on testing observations (not based on a lengthy expensive report)
Design Jams! How to run creative sessions with the people who use your product.UXPA International
Getting your users together for a collaborative design sprint can provide a wealth of insight into their needs and goals, help you understand their mental model, and bring fresh ideas to your product. Based on the format of Google Venture’s 5-day design sprint, Melinda conducts 2-hour mini design jams with product users. By the end of this session you’ll have an end-to-end guide for how to plan and facilitate this with your own users.
Mature Products: The Cycle of UX Reinvention UXPA 2016Carol Smith
As products mature, the user’s needs change over time and so must the way we work. This presentation discusses various experiences working on mature software and complex Web applications and a set of best practices.
As products mature, the user’s needs change over time and so must the way we work. This collaborative session will bring experienced practitioners together to compare their experiences working on mature software and complex Web applications. Together we will identify what has worked and what has not and provide the UX community with a set of best practices.
Topics to be covered (attendees’ desired topics will be added):
Adjusting staffing to meet changing needs
Long term staffing considerations
Models of growth and growing pains
Challenges of product monitoring and regular maintenance
Web Analytics
A/B Testing
NPS and other feedback
Maturing UX within Agile environments
Just-in-time maintenance balanced with strategic work
Cadences for research and usability testing
Product release cycles
Managing expectations for long-term customers
Great user experience design begins with great user experience teams and managers. This course will help user experience managers, leaders and aspiring leaders to create exciting, actionable strategies that will amplify the impact of their teams within their organizations. It will provide insights and approaches that have proven to be best practices across our field, and support their application to advance the strategies, overcome obstacles and drive change.
Re-use and Recycle: Building sustainable relationships with your usersUXPA International
Usually, the primary goal of user research is to answer specific questions about a design. But what happens when you shift your primary objective from conducting research to “building a lasting relationship”? The presenters will share stories about how this approach has forever changed the breadth and depth of information that they learn about users, and how it’s actually made some of the hardest parts of enterprise research, such as recruiting users, easier.
You'll learn about
circumstances where this approach is (and is not) appropriate
specific tools and techniques to support relationship building
how this approach returns richer data which can more deeply impact products (and even the product team's culture)
Handouts will be provided.
This presentation is best suited for practitioners who work with enterprise or complex multi-use applications, and beginner to intermediate UX practitioners who as part of their job talk to users, regardless of their title.
Presumptive Design: "It's not research! We're getting stuff done!"UXPA International
Agencies and client UX professionals alike point out a growing trend: companies are becoming allergic to research. Budgets are shrinking and making the case to leaders grows more difficult each month.
Working in small groups, professionals from across the UX spectrum (research, design and communications) will learn Presumptive Design (PrD), a technique for capturing the unmet, and often unspoken, needs of our stakeholders.
PrD *is* a research method, but because it begins with designing an artifact, stakeholders are far more receptive to it as a process. Further, the method is fast, reducing time *and cost* to insights.
Attendees will learn the theoretical frameworks behind PrD as well as gain hands-on experience practicing the method. By the end of the course, attendees will have completed one full cycle of a PrD engagement, including feedback from external users.
This presentation takes a hard look at prototyping and provides a framework for assessing the prototyping needs of a team or project. If you have a “standard approach” to prototyping this session will help you re-think your prototyping strategy. If your prototypes are usually created in a similar way, this session will help expand your knowledge of prototyping and ways you can change what you’re doing to be more effective and efficient. Presented at UXPA 2016 in Seattle, WA on June 2, 2016
Good design teams prototype – often. This presentation takes a hard look at prototyping and provides a framework for assessing the prototyping needs of a team or project. If you have a “standard approach” to prototyping this session will help you re-think your prototyping strategy. If your prototypes are usually created in a similar way, this session will help expand your knowledge of prototyping and ways you can change what you’re doing to be more effective and efficient.
User experience (UX) is the basis for all Web activity, and thus underpins everything we do in Web design and development. Successful projects bake UX in from the ground up, from discovery through planning, iteration, testing and deployment. No matter how beautiful our code may be, of what use is it if it’s irrelevant to our users?
How can you tackle the process of updating a mature interface? In this presentation, I will discuss our team’s approach to quickly transform the look and feel of GoToMeeting, GoToWebinar and GoToTraining for Mac over a period of four months. Learn how we kept our project on track by saying no to all but the most essential improvements, and how we incorporated design feedback without falling prey to out-of-scope requirements. I'll explain my design process and how I supported the team in my role as scrum master. You will see visual design changes that were tried and discarded, and most importantly, what impact the visual changes had on our user community. This talk will cover what can realistically be done in a short period of time to improve your interface without overcommitting, and where to go after the first release.
The Journey Towards Continuous DeploymentBrian Mericle
You will find there are many different definitions for, and variations of, “Continuous Delivery” out there. One key take away is that there is no “one size fits” all type of strategy and approach. There are many concepts and components that apply, and some that won’t apply based on a company’s culture. Introducing the concept of Continuous Delivery brings change to people, process and technology. Of the three, process and technology are easiest to change, so the transition is often tackled first. The people aspect of this type of change is very important. Communicating goals, managing expectations, and resolving conflicts are of the utmost importance. You need buy-in from various stakeholders across technology and business departments. This session will walk through the process that Choice Hotels has taken to communicate, evangelize, and build a continuous delivery methodology which will repeatedly, consistently and rapidly deploy infrastructure and applications that are stable, scalable and secure across development and production environments.
Embedded User Assistance: Third Rail or Third Way?Steven Jong
It’s challenging to provide technical documentation in an environment where people say “nobody reads the manual” (or even “nobody looks at the help”) and instead demand “intuitive interfaces.” Smartphones are now the most common web browser, and we face an audience with little patience for reading; we feel squeezed out of existence. But there’s an opportunity for us to go from a supporting, or even superfluous, role to center stage: by providing embedded user assistance.
Steve describes and gives examples of embedded assistance, shows how it’s being used today, discuses the challenges of working close to or even inside the code, and relates the effects of participating throughout the design process (as in an Agile environment) as well as working with UX designers (or becoming one yourself).
Presentation given at STC New England InterChange Conference, 2 April 2016, Lowell, Massachusetts USA.
If you're new to prototyping or wireframing then this presentation is for you. Attendees will gain an understanding of prototyping and some of the different tools available.
We will cover 3 main topics:
1. Why do we make prototypes?
2. The prototyping process
3. Tools available for making prototypes
Students will gain an understading of how the different tools available can be combined to produce meaningful results to aid with iterative development. Starting at the lo-fi end with pen and paper (it's important!), the class will move on to lean, web based tools (popapp.in, moqups.com and appgyver.com).
The fundamentals covered in this presentation also prove useful for dealing with developers and agile teams.
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Amazon Skills for Alexa, Google Actions for Home – Should your company build a conversational voice interface for one of these systems, and if so, how? What are the differences between a voice user interface and other types of UIs? What types of skills does a VUI designer need? What are some best practices for these VUIs? This session will explore all these questions and more. You’ll walk away with answers to the questions “If, Why, and How” you might choose to explore this interesting new area of design.
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The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
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In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
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Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
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UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
26. X — states
y — possible
observations
a — state transition
probabilities
b — output
probabilities
"HiddenMarkovModel" by Tdunningvectorization: Wikimedia
Voice User Interface Designer
10 years in the field
English major, former coder; got interested in UX
President of the Association for Voice Interaction Design
Consultant for Versay Solutions
2 weeks in a row for conferences
Jarvis:
Audio and gestural
Perfect recognition.
No error recovery needed
Great voice quality
Connected to vast amounts of data
Understands all the parts of the model: “Lose the landscape.”
Context-sensitive.
Aware of the space around him
Sense of humor. “Am I to include the Belgian Waffle stands?”
Takes initiative. “What is it you’re trying to achieve, sir?”
Replicator:
Good recognition
No error recovery needed
Good voice quality – understandable
Connected to data – perhaps too much so?
Context sensitive- but was this enough?
A design failure (not a tech failure)
Specifically around excessive disambiguation
A Better Replicator Conversation
“Speech to Text” ?
Spoken Language – Machine readable format
Not necessarily tied to speech recognition
Also called voiceprints, biometrics, voice authentication, etc.
Not going to discuss this one in a lot of detail today but it’s important that you understand the difference between these technologies.
Recognizes a person, not necessarily what they are saying.
You can have ASR without Voice Verification
And vice versa
Human voice talent
Hundreds of hours of recording
Digitized
Phonemes:
Concatenated speech synthesis
Dynamic Speech Synthesis
Many commercial products are available
API-based
Downloadable
Quality varies
If possible, record audio
TTS has improved considerably, but is still noticeable
High quality TTS may not be available in all situations
If you have a lot of dynamic data TTS is useful
You can mix recorded audio and TTS
You may have to use TTS
Voice Agent (Alexa, Cortana, etc.)
API-based
Some of them do let you mark up your TTS with SSML
More phonemes = higher quality voice
Also means a bigger download and install (if on device)
Exceptions (addresses, names) can be iffy
May require a lot of work to handle well
St. James St.
Saint James Street
Punctuation
Your data needs to be clean and ready to voice back
Acronyms, incomplete sentences will not sound good
It is possible to build a custom voice
But it takes a lot of work!
Speech Synthesis Markup Language
XML based WC3 standard
Not universally supported
Tags which allow you produce a more natural quality output.
Emphasis
Break
Voice
Prosody
Pitch
World Knowledge: Concepts of the world around us, i.e. Tables have four legs, what is left and right, what is a car, etc. This is the level before language
Semantics: The first level of language. Knowledge can be represented in structured meaningful elements. Example: semantics of a party invitation
Syntax: The rules that govern putting words together to form meaningful units
Lexicon: What words mean
Morphology: How words change their form to perform differently in a language i.e. horse / horses
Phonetics: Phonemes and how words are built
Acoustics: What phonemes sound like and how to create them
Speech is never stationary
Coarticulation
Noisy environments
Accents
Different speakers have voices with different acoustic qualities
Goats
Challenges vary depending on what you are going to recognize
Spelling (short utterances) can be difficult even for humans
Phonetic alphabet (Military)
Humans can deduce meaning from context and unknown words
“How can I help you?”
I’m having a problem with my account.
I’d like that one. No, not the green one, the red one.
Time flies like an arrow.
Fruit flies like a banana.
All modern speech recognition is probabilistic
GUI: Button clicked? true / false
VUI: There is an 85% chance that button was clicked
Three Dimensions of Speech Problems
AUDREY: Davis, Biddulph, and Balashek - Bell Labs 1952
Analog
Isolated digit recognition
Pause between digits
Speaker-dependent
Speech recognition with vacuum tubes – How very steampunk.
Her name was AUDREY. Let that sink in a minute.
(Automatic Digit Recognizer)
1980’s: The Power of Statistics
The recognition of connected speech becomes a search for the best path in a large network
Problem of finding the probabilities
Statistical Language Models
Not all sequences of words are equally probable
Rank all permissible sentences in terms of probability
“Correct” grammar is not applicable
Restricted by domain
Hidden Markov Models (HMM)
Unified probabilistic model for speech
You’re Only As Good As What You’re Trained On
Corpora
Collection of speech used to train a recognizer
Acoustic and/or Pronunciation Model
Associates sounds with symbols and words.
Created by a general speech corpora and a phonetic and orthographic transcription
Statistical Language Model (SLM)
A probability distribution over sequences of words
Created by a domain-specific speech corpora and a tagged transcription to extract meaning
Speech Agent: The “Person” who
Distributed speech recognition
Collection and compression of speech is on the device
The language models are typically on the network
Phone can be speaker-dependent
Trains itself on your voice and on the acoustic environments you are in most often
Many companies are providing APIs to use their speech recognition
Alexa, Ask Capitol One What’s my current credit card balance?
Observations to make: Represents the entirety of a VUI experience
Placement of Spanish prompt would vary depending on type of call.
Confirmation is variable
Confirmation prompt is general
What do you need it for?
What kind of device will you be running it on?
Connectivity?
Can you use cloud based ASR?
How much control do you need over the application / user interface?
Jarvis:
Audio and gestural
Perfect recognition.
No error recovery needed
Great voice quality
Connected to vast amounts of data
Understands all the parts of the model: “Lose the landscape.”
Context-sensitive.
Aware of the space around him
Sense of humor. “Am I to include the Belgian Waffle stands?”
Takes initiative. “What is it you’re trying to achieve, sir?”