When You Can’t Have it All:
Balancing Cost, Quality & Quantity in Library Remodels

ALA 2010 Presentation by:
 Stephanie Kingsnorth, AIA


June 26, 2010




              When You Can’t Have It All:
              Balancing Cost, Quality & Quantity in Library Remodels
Finding a Balance




                                            QUANTITY
             QUALITY




                                           BUDGET



                       When You Can’t Have It All:
                       Balancing Cost, Quality & Quantity in Library Remodels
Prepare Yourself - Developing A Project Plan



                                               What is A Project Plan?
                                                   Goals and Priorities
                                                   Cost Modeling/Estimate
                                                   Define Quantity / Quality / Budget
                                                   Schedule




                                                                When You Can’t Have It All:
                                                                Balancing Cost, Quality & Quantity in Library Remodels
Step 1: Identify the Goals



                             Aesthetics
                                 - Updating the Look/Feel
                                 - Color/Texture
                                 - Furniture/Equipment


                             Service
                                 - Service Points
                                 - Patron Movement/Comfort
                                 - Materials Movement
                                 - Staff Efficiency


                             Infrastructure
                                 - Information Technology
                                 - Lighting
                                 - HVAC

                                          When You Can’t Have It All:
                                          Balancing Cost, Quality & Quantity in Library Remodels
Step 2: Prioritize the Goals




                               When You Can’t Have It All:
                               Balancing Cost, Quality & Quantity in Library Remodels
Now what?




            When You Can’t Have It All:
            Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building




                                      When You Can’t Have It All:
                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – What do you look for?




             Tangible Factors                                      Intangible Factors
                                                              (aka “Hidden Landmines”)




                                                               When You Can’t Have It All:
                                                               Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – What do you look for?



                                                          Tangible Factors
                                                              - Structure
                                                              - Infrastructure (Building Systems)
                                                              - Current Configuration/Layout


                                                          Intangible Factors (aka Hidden Landmines)
                                                              - Structure
                                                              - History (Age of Building)
                                                                     - Hazardous Materials
                                                                     - Construction Type
                                                              - Codes
                                                              - Domino Effect




                                                                    When You Can’t Have It All:
                                                                    Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Tangible Factors



                                                         Structural Issues
                                                             - Previous Building Additions (Connections)
                                                             - Floor to Floor Height
                  1952      1965                             - Column Spacing (Grid)
                             A           1975
                               1965
                  1960           B




                                                                  When You Can’t Have It All:
                                                                  Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Tangible Factors



                                                         Building Infrastructure
                                                             - Age of Systems
                                                             - System Capacities
                                                             - Mechanical
                                                                     - Heating
                                                                     - Air Conditioning
                                                                     - System Typology
                                                             - Electrical (Outlet Spacing/Location)
                                                             - Plumbing
                                                             - Fire Suppression
                                                             - Telecommunications
                                                                     - Routing
                                                                     - Flexibility
                                                             - Serviceability



                                                                    When You Can’t Have It All:
                                                                    Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Tangible Factors



                                                         Current Configuration
                                                             - Patron Circulation
                                                             - Visibility/Sightlines
                                                             - Wayfinding
                                                             - Serviceability




                                                                   When You Can’t Have It All:
                                                                   Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Structural Issues
                                                               - Floor Loading
                                                               - Floor Slab Construction




                                                                    When You Can’t Have It All:
                                                                    Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           History
                                                               - Age of Building?
                                                               - Historic?
                                                                      - Character Defining Features
                                                               - Archaic Materials
                                                               - Faux Finishes
                                                               - Alternate/Unusual Construction Methodologies
                                                               - Nostalgia/Emotion




                                                                       When You Can’t Have It All:
                                                                       Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Hazardous Materials
                                                               - Lead
                                                                        Paint

                                                               - Asbestos
                                                                        Insulation
                                                                        Ceiling Tiles
                                                                        Floor Finishes
                                                                        Mastic (Adhesives)

                                                               - PCBs (Poly-Chlorinated Biphenyls)
                                                                        Transformers
                                                                        Light Ballasts

                                                               - CFCs (Chlorofluorocarbons)
                                                                        Air Conditioners
                                                                        Fire Extinguishers

                                                               - Mercury
                                                                        Smoke Detectors
                                                                        Lights
                                                                        Switches
                                                                        Thermostats
                                                               - Mold


                                                                         When You Can’t Have It All:
                                                                         Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Construction Type/Condition
                                                               - What’s Really…
                                                                      …Behind the Walls?




                                                                       When You Can’t Have It All:
                                                                       Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Construction Type/Condition
                                                               - What’s Really…
                                                                      …Behind the Walls?
                                                                      …Above the Ceiling?




                                                                       When You Can’t Have It All:
                                                                       Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Construction Type/Condition
                                                               - What’s Really…
                                                                      …Behind the Walls?
                                                                      …Above the Ceiling?
                                                                      …Under the Floor?




                                                                       When You Can’t Have It All:
                                                                       Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Building Codes
                                                               - Code Requirements
                                                                     “Triggers”
                                                                     Exiting
                                                                     Fire Sprinklers
                                                                     Fire Alarm
                                                                     ADA Upgrades
                                                               - January 2011…New Building Code




                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Domino Effect




                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors


                                                           Domino Effect
                                                               - Examples:
                                                                   1. Additional technology stations…
                                                                     - Wiring
                                                                     - Routing
                                                                     - Floor Slab Construction




                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors


                                                           Domino Effect
                                                               - Examples:
                                                                   1. Additional technology stations…
                                                                     - Wiring
                                                                     - Routing
                                                                     - Floor Slab Construction
                                                                   2. HVAC Improvements…
                                                                     - Electrical & Plumbing Impacts
                                                                     - Lighting
                                                                     - Structural Support
                                                                     - Hazardous Materials




                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors


                                                           Domino Effect
                                                               - Examples:
                                                                   1. Additional technology stations…
                                                                     - Wiring
                                                                     - Routing
                                                                     - Floor Slab Construction
                                                                   2. HVAC Improvements…
                                                                     - Electrical & Plumbing Impacts
                                                                     - Lighting
                                                                     - Structural Support
                                                                     - Hazardous Materials
                                                                   3. New shelving…
                                                                     - Lighting
                                                                     - Wall Mounting Attachment
                                                                     - Fire Suppression


                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 4: Managing the Costs


                             • Cost Modeling
                                - Define all project elements at the outset
                                - Early exploratory work to eliminate
                                  multiple unknowns
                             • Define Quantity / Quality / Budget
                                - Balance expectations with resources
                                - Determine project priorities
                             • Monitor Line Items
                                - Look for scope “creep”
                                - Identify alternatives
                             • Design Priorities and Options
                                - Design and bid alternates
                                 - Early VE list development
                             • Value Management
                                 - Lifecycle costing, sustainability, and
                                   long-term value
                                 - Design and bid alternatives




                                     When You Can’t Have It All:
                                     Balancing Cost, Quality & Quantity in Library Remodels
Step 5: Developing the Schedule


                                  • Establish a Clear Work Plan
                                      A roadmap for the projects
                                  • Define Decision Making Milestones
                                      Critical path issues – get the right people in the
                                      room
                                  • Allocation of Resources
                                      Staffing and consultant performance time frames
                                  • Anticipation
                                     Know the pulse of the project and approval needs
                                     Provide “look ahead” agendas
                                  • Communication
                                     Keep everyone in the loop




                                                 When You Can’t Have It All:
                                                 Balancing Cost, Quality & Quantity in Library Remodels
Step 6: Admitting That You Can’t Have it All…


                                                Be Prepared for Change

                                                Change is inevitable - except from a vending machine.

                                                           - Robert C. Gallagher




                                                                When You Can’t Have It All:
                                                                Balancing Cost, Quality & Quantity in Library Remodels
Step 6: Admitting That You Can’t Have it All…



                                                Phasing Options
                                                    - Is Phasing An Option?
                                                            Domino Effect
                                                            Cost Impact
                                                            Schedule/Living Through It
                                                Revisit Your Priorities
                                                    - Priorities Always Change
                                                            Critical…
                                                            Important…
                                                            Wish List…
                                                Quality, Quantity, Cost – Choose Two
                                                    - Unlimited Budget is Rare
                                                    - Limit Quantity?
                                                    - Limit Quality?



                                                             When You Can’t Have It All:
                                                             Balancing Cost, Quality & Quantity in Library Remodels
Step 6: Admitting When You Need Help



                                       Possible Partners
                                           - University/College Setting
                                                  Capital Planning
                                                  Facilities
                                                  University Architect
                                           - Public Libraries
                                                  Building Department
                                                  Planning Department
                                       Reference Information
                                           - RS Means Building Construction Cost Data
                                           - Building Construction Illustrated
                                           - Professional Organizations
                                           - Peer Institutions




                                                   When You Can’t Have It All:
                                                   Balancing Cost, Quality & Quantity in Library Remodels
When You Can’t Have it All:
Balancing Cost, Quality & Quantity in Library Remodels

ALA 2010 Presentation by:
 Stephanie Kingsnorth, AIA


June 26, 2010




              When You Can’t Have It All:
              Balancing Cost, Quality & Quantity in Library Remodels

When You Can’t Have it All: Balancing Cost, Quality & Quantity in Library Remodels

  • 1.
    When You Can’tHave it All: Balancing Cost, Quality & Quantity in Library Remodels ALA 2010 Presentation by:  Stephanie Kingsnorth, AIA June 26, 2010 When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 2.
    Finding a Balance QUANTITY QUALITY BUDGET When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 3.
    Prepare Yourself -Developing A Project Plan What is A Project Plan?  Goals and Priorities  Cost Modeling/Estimate  Define Quantity / Quality / Budget  Schedule When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 4.
    Step 1: Identifythe Goals Aesthetics - Updating the Look/Feel - Color/Texture - Furniture/Equipment Service - Service Points - Patron Movement/Comfort - Materials Movement - Staff Efficiency Infrastructure - Information Technology - Lighting - HVAC When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 5.
    Step 2: Prioritizethe Goals When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 6.
    Now what? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 7.
    Step 3: UnderstandingYour Building When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 8.
    Step 3: UnderstandingYour Building – What do you look for? Tangible Factors Intangible Factors (aka “Hidden Landmines”) When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 9.
    Step 3: UnderstandingYour Building – What do you look for? Tangible Factors - Structure - Infrastructure (Building Systems) - Current Configuration/Layout Intangible Factors (aka Hidden Landmines) - Structure - History (Age of Building) - Hazardous Materials - Construction Type - Codes - Domino Effect When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 10.
    Step 3: UnderstandingYour Building – Tangible Factors Structural Issues - Previous Building Additions (Connections) - Floor to Floor Height 1952 1965 - Column Spacing (Grid) A 1975 1965 1960 B When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 11.
    Step 3: UnderstandingYour Building – Tangible Factors Building Infrastructure - Age of Systems - System Capacities - Mechanical - Heating - Air Conditioning - System Typology - Electrical (Outlet Spacing/Location) - Plumbing - Fire Suppression - Telecommunications - Routing - Flexibility - Serviceability When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 12.
    Step 3: UnderstandingYour Building – Tangible Factors Current Configuration - Patron Circulation - Visibility/Sightlines - Wayfinding - Serviceability When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 13.
    Step 3: UnderstandingYour Building – Intangible Factors Structural Issues - Floor Loading - Floor Slab Construction When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 14.
    Step 3: UnderstandingYour Building – Intangible Factors History - Age of Building? - Historic? - Character Defining Features - Archaic Materials - Faux Finishes - Alternate/Unusual Construction Methodologies - Nostalgia/Emotion When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 15.
    Step 3: UnderstandingYour Building – Intangible Factors Hazardous Materials - Lead Paint - Asbestos Insulation Ceiling Tiles Floor Finishes Mastic (Adhesives) - PCBs (Poly-Chlorinated Biphenyls) Transformers Light Ballasts - CFCs (Chlorofluorocarbons) Air Conditioners Fire Extinguishers - Mercury Smoke Detectors Lights Switches Thermostats - Mold When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 16.
    Step 3: UnderstandingYour Building – Intangible Factors Construction Type/Condition - What’s Really… …Behind the Walls? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 17.
    Step 3: UnderstandingYour Building – Intangible Factors Construction Type/Condition - What’s Really… …Behind the Walls? …Above the Ceiling? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 18.
    Step 3: UnderstandingYour Building – Intangible Factors Construction Type/Condition - What’s Really… …Behind the Walls? …Above the Ceiling? …Under the Floor? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 19.
    Step 3: UnderstandingYour Building – Intangible Factors Building Codes - Code Requirements “Triggers” Exiting Fire Sprinklers Fire Alarm ADA Upgrades - January 2011…New Building Code When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 20.
    Step 3: UnderstandingYour Building – Intangible Factors Domino Effect When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 21.
    Step 3: UnderstandingYour Building – Intangible Factors Domino Effect - Examples: 1. Additional technology stations… - Wiring - Routing - Floor Slab Construction When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 22.
    Step 3: UnderstandingYour Building – Intangible Factors Domino Effect - Examples: 1. Additional technology stations… - Wiring - Routing - Floor Slab Construction 2. HVAC Improvements… - Electrical & Plumbing Impacts - Lighting - Structural Support - Hazardous Materials When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 23.
    Step 3: UnderstandingYour Building – Intangible Factors Domino Effect - Examples: 1. Additional technology stations… - Wiring - Routing - Floor Slab Construction 2. HVAC Improvements… - Electrical & Plumbing Impacts - Lighting - Structural Support - Hazardous Materials 3. New shelving… - Lighting - Wall Mounting Attachment - Fire Suppression When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 24.
    Step 4: Managingthe Costs • Cost Modeling - Define all project elements at the outset - Early exploratory work to eliminate multiple unknowns • Define Quantity / Quality / Budget - Balance expectations with resources - Determine project priorities • Monitor Line Items - Look for scope “creep” - Identify alternatives • Design Priorities and Options - Design and bid alternates - Early VE list development • Value Management - Lifecycle costing, sustainability, and long-term value - Design and bid alternatives When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 25.
    Step 5: Developingthe Schedule • Establish a Clear Work Plan A roadmap for the projects • Define Decision Making Milestones Critical path issues – get the right people in the room • Allocation of Resources Staffing and consultant performance time frames • Anticipation Know the pulse of the project and approval needs Provide “look ahead” agendas • Communication Keep everyone in the loop When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 26.
    Step 6: AdmittingThat You Can’t Have it All… Be Prepared for Change Change is inevitable - except from a vending machine. - Robert C. Gallagher When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 27.
    Step 6: AdmittingThat You Can’t Have it All… Phasing Options - Is Phasing An Option? Domino Effect Cost Impact Schedule/Living Through It Revisit Your Priorities - Priorities Always Change Critical… Important… Wish List… Quality, Quantity, Cost – Choose Two - Unlimited Budget is Rare - Limit Quantity? - Limit Quality? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 28.
    Step 6: AdmittingWhen You Need Help Possible Partners - University/College Setting Capital Planning Facilities University Architect - Public Libraries Building Department Planning Department Reference Information - RS Means Building Construction Cost Data - Building Construction Illustrated - Professional Organizations - Peer Institutions When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 29.
    When You Can’tHave it All: Balancing Cost, Quality & Quantity in Library Remodels ALA 2010 Presentation by:  Stephanie Kingsnorth, AIA June 26, 2010 When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels