SlideShare a Scribd company logo
1 of 29
When You Can’t Have it All:
Balancing Cost, Quality & Quantity in Library Remodels

ALA 2010 Presentation by:
 Stephanie Kingsnorth, AIA


June 26, 2010




              When You Can’t Have It All:
              Balancing Cost, Quality & Quantity in Library Remodels
Finding a Balance




                                            QUANTITY
             QUALITY




                                           BUDGET



                       When You Can’t Have It All:
                       Balancing Cost, Quality & Quantity in Library Remodels
Prepare Yourself - Developing A Project Plan



                                               What is A Project Plan?
                                                   Goals and Priorities
                                                   Cost Modeling/Estimate
                                                   Define Quantity / Quality / Budget
                                                   Schedule




                                                                When You Can’t Have It All:
                                                                Balancing Cost, Quality & Quantity in Library Remodels
Step 1: Identify the Goals



                             Aesthetics
                                 - Updating the Look/Feel
                                 - Color/Texture
                                 - Furniture/Equipment


                             Service
                                 - Service Points
                                 - Patron Movement/Comfort
                                 - Materials Movement
                                 - Staff Efficiency


                             Infrastructure
                                 - Information Technology
                                 - Lighting
                                 - HVAC

                                          When You Can’t Have It All:
                                          Balancing Cost, Quality & Quantity in Library Remodels
Step 2: Prioritize the Goals




                               When You Can’t Have It All:
                               Balancing Cost, Quality & Quantity in Library Remodels
Now what?




            When You Can’t Have It All:
            Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building




                                      When You Can’t Have It All:
                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – What do you look for?




             Tangible Factors                                      Intangible Factors
                                                              (aka “Hidden Landmines”)




                                                               When You Can’t Have It All:
                                                               Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – What do you look for?



                                                          Tangible Factors
                                                              - Structure
                                                              - Infrastructure (Building Systems)
                                                              - Current Configuration/Layout


                                                          Intangible Factors (aka Hidden Landmines)
                                                              - Structure
                                                              - History (Age of Building)
                                                                     - Hazardous Materials
                                                                     - Construction Type
                                                              - Codes
                                                              - Domino Effect




                                                                    When You Can’t Have It All:
                                                                    Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Tangible Factors



                                                         Structural Issues
                                                             - Previous Building Additions (Connections)
                                                             - Floor to Floor Height
                  1952      1965                             - Column Spacing (Grid)
                             A           1975
                               1965
                  1960           B




                                                                  When You Can’t Have It All:
                                                                  Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Tangible Factors



                                                         Building Infrastructure
                                                             - Age of Systems
                                                             - System Capacities
                                                             - Mechanical
                                                                     - Heating
                                                                     - Air Conditioning
                                                                     - System Typology
                                                             - Electrical (Outlet Spacing/Location)
                                                             - Plumbing
                                                             - Fire Suppression
                                                             - Telecommunications
                                                                     - Routing
                                                                     - Flexibility
                                                             - Serviceability



                                                                    When You Can’t Have It All:
                                                                    Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Tangible Factors



                                                         Current Configuration
                                                             - Patron Circulation
                                                             - Visibility/Sightlines
                                                             - Wayfinding
                                                             - Serviceability




                                                                   When You Can’t Have It All:
                                                                   Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Structural Issues
                                                               - Floor Loading
                                                               - Floor Slab Construction




                                                                    When You Can’t Have It All:
                                                                    Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           History
                                                               - Age of Building?
                                                               - Historic?
                                                                      - Character Defining Features
                                                               - Archaic Materials
                                                               - Faux Finishes
                                                               - Alternate/Unusual Construction Methodologies
                                                               - Nostalgia/Emotion




                                                                       When You Can’t Have It All:
                                                                       Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Hazardous Materials
                                                               - Lead
                                                                        Paint

                                                               - Asbestos
                                                                        Insulation
                                                                        Ceiling Tiles
                                                                        Floor Finishes
                                                                        Mastic (Adhesives)

                                                               - PCBs (Poly-Chlorinated Biphenyls)
                                                                        Transformers
                                                                        Light Ballasts

                                                               - CFCs (Chlorofluorocarbons)
                                                                        Air Conditioners
                                                                        Fire Extinguishers

                                                               - Mercury
                                                                        Smoke Detectors
                                                                        Lights
                                                                        Switches
                                                                        Thermostats
                                                               - Mold


                                                                         When You Can’t Have It All:
                                                                         Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Construction Type/Condition
                                                               - What’s Really…
                                                                      …Behind the Walls?




                                                                       When You Can’t Have It All:
                                                                       Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Construction Type/Condition
                                                               - What’s Really…
                                                                      …Behind the Walls?
                                                                      …Above the Ceiling?




                                                                       When You Can’t Have It All:
                                                                       Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Construction Type/Condition
                                                               - What’s Really…
                                                                      …Behind the Walls?
                                                                      …Above the Ceiling?
                                                                      …Under the Floor?




                                                                       When You Can’t Have It All:
                                                                       Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Building Codes
                                                               - Code Requirements
                                                                     “Triggers”
                                                                     Exiting
                                                                     Fire Sprinklers
                                                                     Fire Alarm
                                                                     ADA Upgrades
                                                               - January 2011…New Building Code




                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors



                                                           Domino Effect




                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors


                                                           Domino Effect
                                                               - Examples:
                                                                   1. Additional technology stations…
                                                                     - Wiring
                                                                     - Routing
                                                                     - Floor Slab Construction




                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors


                                                           Domino Effect
                                                               - Examples:
                                                                   1. Additional technology stations…
                                                                     - Wiring
                                                                     - Routing
                                                                     - Floor Slab Construction
                                                                   2. HVAC Improvements…
                                                                     - Electrical & Plumbing Impacts
                                                                     - Lighting
                                                                     - Structural Support
                                                                     - Hazardous Materials




                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 3: Understanding Your Building – Intangible Factors


                                                           Domino Effect
                                                               - Examples:
                                                                   1. Additional technology stations…
                                                                     - Wiring
                                                                     - Routing
                                                                     - Floor Slab Construction
                                                                   2. HVAC Improvements…
                                                                     - Electrical & Plumbing Impacts
                                                                     - Lighting
                                                                     - Structural Support
                                                                     - Hazardous Materials
                                                                   3. New shelving…
                                                                     - Lighting
                                                                     - Wall Mounting Attachment
                                                                     - Fire Suppression


                                                                      When You Can’t Have It All:
                                                                      Balancing Cost, Quality & Quantity in Library Remodels
Step 4: Managing the Costs


                             • Cost Modeling
                                - Define all project elements at the outset
                                - Early exploratory work to eliminate
                                  multiple unknowns
                             • Define Quantity / Quality / Budget
                                - Balance expectations with resources
                                - Determine project priorities
                             • Monitor Line Items
                                - Look for scope “creep”
                                - Identify alternatives
                             • Design Priorities and Options
                                - Design and bid alternates
                                 - Early VE list development
                             • Value Management
                                 - Lifecycle costing, sustainability, and
                                   long-term value
                                 - Design and bid alternatives




                                     When You Can’t Have It All:
                                     Balancing Cost, Quality & Quantity in Library Remodels
Step 5: Developing the Schedule


                                  • Establish a Clear Work Plan
                                      A roadmap for the projects
                                  • Define Decision Making Milestones
                                      Critical path issues – get the right people in the
                                      room
                                  • Allocation of Resources
                                      Staffing and consultant performance time frames
                                  • Anticipation
                                     Know the pulse of the project and approval needs
                                     Provide “look ahead” agendas
                                  • Communication
                                     Keep everyone in the loop




                                                 When You Can’t Have It All:
                                                 Balancing Cost, Quality & Quantity in Library Remodels
Step 6: Admitting That You Can’t Have it All…


                                                Be Prepared for Change

                                                Change is inevitable - except from a vending machine.

                                                           - Robert C. Gallagher




                                                                When You Can’t Have It All:
                                                                Balancing Cost, Quality & Quantity in Library Remodels
Step 6: Admitting That You Can’t Have it All…



                                                Phasing Options
                                                    - Is Phasing An Option?
                                                            Domino Effect
                                                            Cost Impact
                                                            Schedule/Living Through It
                                                Revisit Your Priorities
                                                    - Priorities Always Change
                                                            Critical…
                                                            Important…
                                                            Wish List…
                                                Quality, Quantity, Cost – Choose Two
                                                    - Unlimited Budget is Rare
                                                    - Limit Quantity?
                                                    - Limit Quality?



                                                             When You Can’t Have It All:
                                                             Balancing Cost, Quality & Quantity in Library Remodels
Step 6: Admitting When You Need Help



                                       Possible Partners
                                           - University/College Setting
                                                  Capital Planning
                                                  Facilities
                                                  University Architect
                                           - Public Libraries
                                                  Building Department
                                                  Planning Department
                                       Reference Information
                                           - RS Means Building Construction Cost Data
                                           - Building Construction Illustrated
                                           - Professional Organizations
                                           - Peer Institutions




                                                   When You Can’t Have It All:
                                                   Balancing Cost, Quality & Quantity in Library Remodels
When You Can’t Have it All:
Balancing Cost, Quality & Quantity in Library Remodels

ALA 2010 Presentation by:
 Stephanie Kingsnorth, AIA


June 26, 2010




              When You Can’t Have It All:
              Balancing Cost, Quality & Quantity in Library Remodels

More Related Content

More from Library Leadership & Management Association (LLAMA), American Library Association (ALA)

More from Library Leadership & Management Association (LLAMA), American Library Association (ALA) (20)

New chancellor, New president, and You're Interim Dean... What's the Plan?
New chancellor, New president, and You're Interim Dean... What's the Plan?New chancellor, New president, and You're Interim Dean... What's the Plan?
New chancellor, New president, and You're Interim Dean... What's the Plan?
 
TOP LIBRARY BUILDING TRENDS
TOP LIBRARY BUILDING TRENDSTOP LIBRARY BUILDING TRENDS
TOP LIBRARY BUILDING TRENDS
 
Assume the Worst: Dealing with Contingency Items Before and After Renovation...
Assume the Worst: Dealing with Contingency Items Before and After Renovation...Assume the Worst: Dealing with Contingency Items Before and After Renovation...
Assume the Worst: Dealing with Contingency Items Before and After Renovation...
 
Orchestrating PR to Save Your Library
Orchestrating PR to Save Your LibraryOrchestrating PR to Save Your Library
Orchestrating PR to Save Your Library
 
Assessment for the Rest of Us: Informal Techniques You Can Use
Assessment for the Rest of Us: Informal Techniques You Can UseAssessment for the Rest of Us: Informal Techniques You Can Use
Assessment for the Rest of Us: Informal Techniques You Can Use
 
Common(s) Wisdom: Ohio University’s Faculty Commons
Common(s) Wisdom: Ohio University’s Faculty CommonsCommon(s) Wisdom: Ohio University’s Faculty Commons
Common(s) Wisdom: Ohio University’s Faculty Commons
 
A Values-Based Approach to Advocating for Your Library
A Values-Based Approach to Advocating for Your LibraryA Values-Based Approach to Advocating for Your Library
A Values-Based Approach to Advocating for Your Library
 
John Cotton Dana Winners Tell All!
John Cotton Dana Winners Tell All!John Cotton Dana Winners Tell All!
John Cotton Dana Winners Tell All!
 
Making ROI Work
Making ROI WorkMaking ROI Work
Making ROI Work
 
Champagne Dreams on a Minimal Budget - Cost Conscious Library Space Designs
Champagne Dreams on a Minimal Budget - Cost Conscious Library Space DesignsChampagne Dreams on a Minimal Budget - Cost Conscious Library Space Designs
Champagne Dreams on a Minimal Budget - Cost Conscious Library Space Designs
 
Great Libraries for Norfolk - Building New, Modernizing Old, Strengthening All
Great Libraries for Norfolk - Building New, Modernizing Old, Strengthening AllGreat Libraries for Norfolk - Building New, Modernizing Old, Strengthening All
Great Libraries for Norfolk - Building New, Modernizing Old, Strengthening All
 
Mount Prospect Public Library
Mount Prospect Public LibraryMount Prospect Public Library
Mount Prospect Public Library
 
Steelcase @ Stanford Engineering Library
Steelcase @ Stanford Engineering LibrarySteelcase @ Stanford Engineering Library
Steelcase @ Stanford Engineering Library
 
Listening to the Customer: Using Assessment Results to Make a Difference
Listening to the Customer: Using Assessment Results to Make a DifferenceListening to the Customer: Using Assessment Results to Make a Difference
Listening to the Customer: Using Assessment Results to Make a Difference
 
Listening to the customer Assessment that makes a difference Student learning
Listening to the customer Assessment that makes a difference Student learningListening to the customer Assessment that makes a difference Student learning
Listening to the customer Assessment that makes a difference Student learning
 
Listening to the Customer: Using Assessment Results to Make a Difference
Listening to the Customer: Using Assessment Results to Make a DifferenceListening to the Customer: Using Assessment Results to Make a Difference
Listening to the Customer: Using Assessment Results to Make a Difference
 
LLAMA Mentoring Orientation and Training
LLAMA Mentoring Orientation and TrainingLLAMA Mentoring Orientation and Training
LLAMA Mentoring Orientation and Training
 
LLAMA Web Training & Update
LLAMA Web Training & UpdateLLAMA Web Training & Update
LLAMA Web Training & Update
 
Marketing @ the Library - Making Yourself an Attractive Target
Marketing @ the Library - Making Yourself an Attractive TargetMarketing @ the Library - Making Yourself an Attractive Target
Marketing @ the Library - Making Yourself an Attractive Target
 
Sustainable Libraries - Shades of Green, Case Study 4
Sustainable Libraries - Shades of Green, Case Study 4Sustainable Libraries - Shades of Green, Case Study 4
Sustainable Libraries - Shades of Green, Case Study 4
 

When You Can’t Have it All: Balancing Cost, Quality & Quantity in Library Remodels

  • 1. When You Can’t Have it All: Balancing Cost, Quality & Quantity in Library Remodels ALA 2010 Presentation by:  Stephanie Kingsnorth, AIA June 26, 2010 When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 2. Finding a Balance QUANTITY QUALITY BUDGET When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 3. Prepare Yourself - Developing A Project Plan What is A Project Plan?  Goals and Priorities  Cost Modeling/Estimate  Define Quantity / Quality / Budget  Schedule When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 4. Step 1: Identify the Goals Aesthetics - Updating the Look/Feel - Color/Texture - Furniture/Equipment Service - Service Points - Patron Movement/Comfort - Materials Movement - Staff Efficiency Infrastructure - Information Technology - Lighting - HVAC When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 5. Step 2: Prioritize the Goals When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 6. Now what? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 7. Step 3: Understanding Your Building When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 8. Step 3: Understanding Your Building – What do you look for? Tangible Factors Intangible Factors (aka “Hidden Landmines”) When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 9. Step 3: Understanding Your Building – What do you look for? Tangible Factors - Structure - Infrastructure (Building Systems) - Current Configuration/Layout Intangible Factors (aka Hidden Landmines) - Structure - History (Age of Building) - Hazardous Materials - Construction Type - Codes - Domino Effect When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 10. Step 3: Understanding Your Building – Tangible Factors Structural Issues - Previous Building Additions (Connections) - Floor to Floor Height 1952 1965 - Column Spacing (Grid) A 1975 1965 1960 B When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 11. Step 3: Understanding Your Building – Tangible Factors Building Infrastructure - Age of Systems - System Capacities - Mechanical - Heating - Air Conditioning - System Typology - Electrical (Outlet Spacing/Location) - Plumbing - Fire Suppression - Telecommunications - Routing - Flexibility - Serviceability When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 12. Step 3: Understanding Your Building – Tangible Factors Current Configuration - Patron Circulation - Visibility/Sightlines - Wayfinding - Serviceability When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 13. Step 3: Understanding Your Building – Intangible Factors Structural Issues - Floor Loading - Floor Slab Construction When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 14. Step 3: Understanding Your Building – Intangible Factors History - Age of Building? - Historic? - Character Defining Features - Archaic Materials - Faux Finishes - Alternate/Unusual Construction Methodologies - Nostalgia/Emotion When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 15. Step 3: Understanding Your Building – Intangible Factors Hazardous Materials - Lead Paint - Asbestos Insulation Ceiling Tiles Floor Finishes Mastic (Adhesives) - PCBs (Poly-Chlorinated Biphenyls) Transformers Light Ballasts - CFCs (Chlorofluorocarbons) Air Conditioners Fire Extinguishers - Mercury Smoke Detectors Lights Switches Thermostats - Mold When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 16. Step 3: Understanding Your Building – Intangible Factors Construction Type/Condition - What’s Really… …Behind the Walls? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 17. Step 3: Understanding Your Building – Intangible Factors Construction Type/Condition - What’s Really… …Behind the Walls? …Above the Ceiling? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 18. Step 3: Understanding Your Building – Intangible Factors Construction Type/Condition - What’s Really… …Behind the Walls? …Above the Ceiling? …Under the Floor? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 19. Step 3: Understanding Your Building – Intangible Factors Building Codes - Code Requirements “Triggers” Exiting Fire Sprinklers Fire Alarm ADA Upgrades - January 2011…New Building Code When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 20. Step 3: Understanding Your Building – Intangible Factors Domino Effect When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 21. Step 3: Understanding Your Building – Intangible Factors Domino Effect - Examples: 1. Additional technology stations… - Wiring - Routing - Floor Slab Construction When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 22. Step 3: Understanding Your Building – Intangible Factors Domino Effect - Examples: 1. Additional technology stations… - Wiring - Routing - Floor Slab Construction 2. HVAC Improvements… - Electrical & Plumbing Impacts - Lighting - Structural Support - Hazardous Materials When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 23. Step 3: Understanding Your Building – Intangible Factors Domino Effect - Examples: 1. Additional technology stations… - Wiring - Routing - Floor Slab Construction 2. HVAC Improvements… - Electrical & Plumbing Impacts - Lighting - Structural Support - Hazardous Materials 3. New shelving… - Lighting - Wall Mounting Attachment - Fire Suppression When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 24. Step 4: Managing the Costs • Cost Modeling - Define all project elements at the outset - Early exploratory work to eliminate multiple unknowns • Define Quantity / Quality / Budget - Balance expectations with resources - Determine project priorities • Monitor Line Items - Look for scope “creep” - Identify alternatives • Design Priorities and Options - Design and bid alternates - Early VE list development • Value Management - Lifecycle costing, sustainability, and long-term value - Design and bid alternatives When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 25. Step 5: Developing the Schedule • Establish a Clear Work Plan A roadmap for the projects • Define Decision Making Milestones Critical path issues – get the right people in the room • Allocation of Resources Staffing and consultant performance time frames • Anticipation Know the pulse of the project and approval needs Provide “look ahead” agendas • Communication Keep everyone in the loop When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 26. Step 6: Admitting That You Can’t Have it All… Be Prepared for Change Change is inevitable - except from a vending machine. - Robert C. Gallagher When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 27. Step 6: Admitting That You Can’t Have it All… Phasing Options - Is Phasing An Option? Domino Effect Cost Impact Schedule/Living Through It Revisit Your Priorities - Priorities Always Change Critical… Important… Wish List… Quality, Quantity, Cost – Choose Two - Unlimited Budget is Rare - Limit Quantity? - Limit Quality? When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 28. Step 6: Admitting When You Need Help Possible Partners - University/College Setting Capital Planning Facilities University Architect - Public Libraries Building Department Planning Department Reference Information - RS Means Building Construction Cost Data - Building Construction Illustrated - Professional Organizations - Peer Institutions When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels
  • 29. When You Can’t Have it All: Balancing Cost, Quality & Quantity in Library Remodels ALA 2010 Presentation by:  Stephanie Kingsnorth, AIA June 26, 2010 When You Can’t Have It All: Balancing Cost, Quality & Quantity in Library Remodels