In this webinar you will learn about: -How to preserve domain expertise within your organization and reposition it to meet your current goals -How to reduce hiring costs -How to foster equity and diversity -Customer success stories

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2. When You Can’t Find Tech Talent, Grow Your Own

3. Nate Ashford
Strategic Technical Coach
Cprime
Ken Robinson
Technical Coach
Cprime
Speakers

4. 01 Setting the Stage
02 Discovering Talent Everywhere
03 Case Studies
04 Keep the Conversation Going/Q&A
Agenda

5. Setting the Stage

6. Software is eating the world.
The Environment
”
”
- Marc Andreessen

7. The Implications

8. The Impact
Digital Transformation Drives Industry Disruptions
Technology
Industries
Technology
Industries
Non-tech
Industries
Non-tech
Industries
Slow Evolution
Fast Evolution
Fast Evolution
Fast Evolution
Separation Tech Integration = Disruption
"Tech-as-Tool" "Tech-Enabled Business Model"
• Technology separate from non-tech
• Technology evolved faster than non-tech
• Tech infuses businesses enabling innovation
• Business evolution is now the speed of tech
• Transform or become irrelevant
2000
Disruption
Source: Thomas Ricketts, CFA

9. The Problem
A Tech Talent Shortage

10. Why It Persists

11. Discovering Talent Everywhere

12. Drive Innovation and Growth
Use Untapped
Talent
Leverage an
abundant source
internal and
external talent
Reskill Great People
Harness deep
business
expertise to
innovate
technology while
they deliver it
Enable Diversity
Create automatic
value by
representing
your diversifying
customer base
INNOVATE WHILE ADDRESSING EXISTENTIAL THREATS

13. The Solution: MakeDev
Basics:
• 6 Month program that trains non-tech staff as
entry-level developers
• Students are taught full stack development
• Learners receive mentoring while apprenticing on
actual production work

14. • Coaching and practice in agile
engineering techniques and mindset
• Coaching leverages individual learning
styles to create lifelong learners
• Specifically designed to identify and
bridge individuals learning gaps
• Career and organizational mentoring
• Identify learners & teams
• Assess curriculum adjustments
• Enable learning environment
organization support
• 1- to 2- week cycle of training modules
and projects
• Assessments,
• Ongoing coach evaluations and
monitoring
• Learners are coached during and after
organizational team transition
The Solution: MakeDev
The Plan:
Differentiator:

15. Outcomes
Short Term
• Higher employee retention rates
• Leverage business domain knowledge
• Increase team diversity
• Solve the tech talent shortage
• Increase morale across the company
• Provide basic development support
Long Term
• Long-term innovation and continuity
• Create more customer value by
representation within the tech team
• Create talent with the skill to learn and
adapt as technology does
• Create contribution from everyone

16. Future Proofing Built-In
Agile Mindset
Lifelong
Learners
Team
Collaborators
Critical
Thinking
Agile
Engineering
Test First
Mentality
Creative
Problem Solving
Critical Thinking

17. Case Studies

18. Case Study: Project Athena (Verizon)
Situation
• Striking lack of diversity in organization’s tech workforce
• Products could be improved if developers better reflected
the diversity and perspectives of customers
• Existing talent pools expensive and largely tapped out
• People in underserved communities represent untapped
potential for technologists that would better reflect the
organization's customers
How We Helped
• Utilized the dojo approach and environment
• Hands-on full-time coaches working with students daily
(side by side, hands on keyboard exercises, answer
questions, address topics and teach life skills)
• During the second phase of the program (2 months) our
coaches were embedded with teams to help students
transition and build organizational specific skills,
context, and culture
Outcomes
• 40 students, diverse in age, gender, race, religion
and other attributes
• 36 of the 40 students graduated to mentoring phase
• 29 of the graduates accepted job offers as
permanent employees in the organization
• All 36 graduates now have ability to be successful
technologists anywhere in the industry
• 27 of 29 still employed with Verizon two years later
18

19. Case Study: Project Opportunity
Situation
• Large number of employees in redundant roles that
needed to be redeployed or risk downsizing
• Ongoing challenges with hiring and retaining
software engineers
• Talent shortages creating risk to business transformation
efforts
How We Helped
• Advised the client team and their HR partners on the
candidate selection process, program planning and setup
• Hands-on full-time coaches worked with students daily in
a fully remote environment (pairing; mentoring; teaching
TDD, Agile and other professional practices; life coaching)
• During the mentorship phase, our coaches assisted
students with the transition to a professional
environment and helped them build on the learning
patterns they developed in the curriculum phase
Outcomes
• 20 students, diverse in age, gender, race,
experience and other attributes
• All 20 students graduated from the program
• 19 are still in development roles
• CEO described this as the easiest funding
approval he’s ever given because “it solved a
need, was good for the employees and was the
right thing to do.”
19
Large Financial
Services Client

20. • The pace of technical change continues to accelerate
• Organizations that can capitalize on innovation will thrive
• Companies must proactively upskill and retain talent
• Companies that leverage diverse talents to deliver
products and services to diverse audiences are set up
for success
Key Takeaways

21. Connect with our
speakers on LinkedIn
Check out Cprime
upcoming webinars,
read our blog,
download
whitepapers/case
studies & more:
cprime.com/resources
Share with us what
topics you are
interested in, ask us
questions or give us
feedback!
learn@cprime.com
Keep the Conversation Going…

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23. QUESTIONS?
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Thank You
cprime.com | 877.800.5221