WhatsApp and WeChat Call Monitoring: A Tool for Safety or an Invasion of Privacy?

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So, where do we go from here? Perhaps the answer lies in a balance. WhatsApp and WeChat could offer optional monitoring tools that users can activate based on their needs. Additionally, robust data security measures and clear user consent protocols are crucial. Ultimately, transparency and user empowerment are key in ensuring that these communication tools remain safe and secure spaces for everyone. For more information about archiving, visit our website https://www.telemessage.com/

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WHATSAPP AND WECHAT CALL MONITORING:
A TOOL FOR SAFETY OR AN INVASION OF
PRIVACY?

WHATSAPP AND WECHAT CALL MONITORING: A TOOL
FOR SAFETY OR AN INVASION OF PRIVACY?
• In today's digital age, communication apps like WhatsApp and WeChat reign supreme. But with their
convenience comes a question: should calls made on these platforms be monitored? While some see it as a
safety measure, others fear it's a slippery slope towards privacy invasion.
• Proponents of call monitoring highlight the potential to safeguard children and vulnerable users. WhatsApp
recordkeeping, for instance, allows access to past conversations, which could reveal signs of cyberbullying or
inappropriate contact. Similarly, WeChat recordkeeping through features like "Search" can help identify
suspicious messages or activity.
• However, opponents argue that such monitoring chills open communication. The fear of being overheard can
lead to users self-censoring or abandoning the platform altogether. This could hinder open communication with
family and friends, especially for those seeking help with sensitive topics.
• Furthermore, concerns linger regarding data security. In the wrong hands, access to call recordings could be
misused for malicious purposes like blackmail or identity theft. Additionally, the potential for unauthorized access
raises questions about who has the power to monitor calls and for what reasons.

WHATSAPP AND WECHAT CALL MONITORING: A TOOL
FOR SAFETY OR AN INVASION OF PRIVACY?
• The debate is further complicated by the global nature of these platforms. WhatsApp
and WeChat operate under different regulations in various countries. This lack of
uniformity makes it difficult to establish clear and consistent guidelines around call
monitoring.
• So, where do we go from here? Perhaps the answer lies in a balance. WhatsApp
and WeChat could offer optional monitoring tools that users can activate based on
their needs. Additionally, robust data security measures and clear user consent
protocols are crucial. Ultimately, transparency and user empowerment are key in
ensuring that these communication tools remain safe and secure spaces for
everyone.
• For more information about archiving, visit our website
https://www.telemessage.com/

On Oct. 22, the University of Texas at Austin's Center for Identity presented “The Internet of Things,” a webcast focused on providing actionable tips for navigating an increasingly connected world. John Danaher, President of TransUnion Interactive, discussed the latest advances in connected technology, the challenges they pose to our personally identifiable information (PII), and ways we can safeguard our PII while remaining connected.

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Unlocking the potential of seamless communication has become a top priority in our fast-paced digital age. Apps like WhatsApp and WeChat have revolutionized how we connect with friends, family, and colleagues across the globe. But beyond their messaging capabilities, these platforms offer something even more valuable: WhatsApp recordkeeping features that can streamline our conversations and enhance productivity. In this blog post, we'll take a closer look at WhatsApp and WeChat, exploring their similarities and differences as well as delving into the importance of leveraging WeChat recordkeeping for efficient communication. So grab your virtual notepad and let's dive in! For more information about WeChat Recordkeeping come and visit our website : https://www.telemessage.com/

This paper is included in the Proceedings of the Thirteenth

TakishaPeck109

This paper is included in the Proceedings of the Thirteenth Symposium on Usable Privacy and Security (SOUPS 2017). July 12–14, 2017 • Santa Clara, CA, USA ISBN 978-1-931971-39-3 Open access to the Proceedings of the Thirteenth Symposium on Usable Privacy and Security is sponsored by USENIX. Is that you, Alice? A Usability Study of the Authentication Ceremony of Secure Messaging Applications Elham Vaziripour, Justin Wu, Mark O’Neill, Ray Clinton, Jordan Whitehead, Scott Heidbrink, Kent Seamons, and Daniel Zappala, Brigham Young University https://www.usenix.org/conference/soups2017/technical-sessions/presentation/vaziripour Is that you, Alice? A Usability Study of the Authentication Ceremony of Secure Messaging Applications Elham Vaziripour, Justin Wu, Mark O’Neill, Ray Clinton, Jordan Whitehead, Scott Heidbrink, Kent Seamons, Daniel Zappala Brigham Young University {elhamvaziripour,justinwu,mto,rclinton,jaw,sheidbri}@byu.edu, {seamons,zappala}@cs.byu.edu ABSTRACT The effective security provided by secure messaging applications depends heavily on users completing an authentication ceremony—a sequence of manual operations enabling users to verify they are indeed communicating with one another. Unfortunately, evidence to date suggests users are unable to do this. Accordingly, we study in detail how well users can locate and complete the authentication ceremony when they are aware of the need for authentication. We execute a two-phase study involving 36 pairs of participants, using three popular messaging applications with support for secure messaging functionality: WhatsApp, Viber, and Facebook Messenger. The first phase included instruction about potential threats, while the second phase also included instructions about the importance of the authentication ceremony. We find that, across the three apps, the average success rates of finding and completing the authentication ceremony in- creases from 14% to 79% from the first to second phase, with second-phase success rates as high as 96% for Viber. However, the time required to find and complete the ceremony is undesirably long from a usability standpoint, and our data is inconclusive on whether users make the connec- tion between this ceremony and the security guarantees it brings. We discuss in detail the success rates, task timings, and user feedback for each application, as well as common mistakes and user grievances. We conclude by exploring user threat models, finding significant gaps in user awareness and understanding. 1. INTRODUCTION Recent disclosures of government surveillance and fears over cybersecurity attacks have increased public interest in secure and private communication. As a result, numerous secure messaging applications have been developed, including Signal, WhatsApp, and Viber, which provide end-to-end encryption of personal messages [19]. Most popular secure messaging applications are usable be- cause they hide many of the details of how enc ...

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