This document discusses business casual dress codes and professional image management. It provides an agenda for a session on professional image and etiquette that will cover the impact of first impressions, why image and appearance matter, image and grooming tips for men and women, different levels of professional dress codes, and the messages conveyed by various styles of clothing. The session will be led by Juanita Ecker, an international speaker and expert in professional image and business etiquette who has published on the topic.