SlideShare a Scribd company logo
What Happens on a 15-
Minute Discovery Call?
with Andrea Suarez, Digital Marketing Manager
If you want to save on
waste expenses, a
discovery call is your first
step.
In this slideshare, we’ll
look at:
1. What a discovery
call is.
2. Questions you can
ask during the call.
3. Is it worth your time?
What is a discovery call?
It’s a quick, no-obligation
consult where a WCI
representative will ask you
questions about your current
waste management system.
This call is easy and informal;
a time for you to ask
whatever questions are on
your mind and for us to learn
more about your unique
needs.
At the end of the call, you’ll
learn more about what we
do, how we do it, and
whether you’re a candidate
for our waste review
process.
We typically cover the following
questions in a Discovery Call:
● How much do you spend on
waste and recycling? (We are
able to bring the most value to
the table for companies who
spend a total of more than
$10,000 each month).
● How many locations are in your
portfolio?
● How many waste streams do you
currently have?
● What problems are you currently
experiencing with your waste
hauler?
● What are your growth plans over
the next 1-3 years?
The purpose of these questions
is to gauge how much value we
can offer you.
We are able to best service
companies with substantial
waste and recycling expenses
with several locations.
This call is the perfect way to
find out if we may be a good
fit for your needs.
What questions
should I ask during the
call?
Many clients ask questions about:
● Timeframe for possible completion
● Unique situations that could complicate
an audit (current construction, properties
that are for sale, etc.)
● Specific questions about how our audits
occur
● How much initial time it takes for your
staff to obtain audit documents
The discovery call is a great time to
ask any questions you have about
what the audit process could look
like for your company and at the
properties or locations in your
portfolio.
Is it worth your time?
If there was a possibility that
a 15 minute phone call could
save you over $100,000 each
year, would you make time
for it?
Anita Huffman, the Corporate
Finance Director at TWE Smart
Nonwoven Solutions, did. As a
result, her company will save
$300,000 in the next three years.
Anita took the first step
toward her savings with our
Discovery Call.
The questions we asked on
that call made it clear that
there were likely overlooked
savings opportunities - and
the rest is history!

More Related Content

Similar to What happens on a 15 minute discovery call?

Making More Money (Workbook): Simple Strategies for Improving Cash Flow and P...
Making More Money (Workbook): Simple Strategies for Improving Cash Flow and P...Making More Money (Workbook): Simple Strategies for Improving Cash Flow and P...
Making More Money (Workbook): Simple Strategies for Improving Cash Flow and P...
jrd9234
 
3_2ndVoice_Complete
3_2ndVoice_Complete3_2ndVoice_Complete
3_2ndVoice_Complete
Sue DeRosier
 
Slide share Call Center Journal Article
Slide share   Call Center Journal ArticleSlide share   Call Center Journal Article
Slide share Call Center Journal Article
Dr. Ted Marra
 
From defect reporting to defect prevention
From defect reporting to defect preventionFrom defect reporting to defect prevention
From defect reporting to defect prevention
BestBrains
 

Similar to What happens on a 15 minute discovery call? (20)

Are your audits convenient?
Are your audits convenient?Are your audits convenient?
Are your audits convenient?
 
Customer Centricity Master.pdf
Customer Centricity Master.pdfCustomer Centricity Master.pdf
Customer Centricity Master.pdf
 
PATH | WD
PATH | WDPATH | WD
PATH | WD
 
Quick Tips: Becoming the Trusted Digital Media Advisor
Quick Tips: Becoming the Trusted Digital Media AdvisorQuick Tips: Becoming the Trusted Digital Media Advisor
Quick Tips: Becoming the Trusted Digital Media Advisor
 
Google Digital Media Advisor
Google Digital Media AdvisorGoogle Digital Media Advisor
Google Digital Media Advisor
 
Making More Money (Workbook): Simple Strategies for Improving Cash Flow and P...
Making More Money (Workbook): Simple Strategies for Improving Cash Flow and P...Making More Money (Workbook): Simple Strategies for Improving Cash Flow and P...
Making More Money (Workbook): Simple Strategies for Improving Cash Flow and P...
 
Customer service excellence
Customer service excellenceCustomer service excellence
Customer service excellence
 
Customer Experience Management in a Multi channel contact centre
Customer Experience Management in a Multi channel contact centre Customer Experience Management in a Multi channel contact centre
Customer Experience Management in a Multi channel contact centre
 
Non-Sales Questions That Lead to Sales
Non-Sales Questions That Lead to SalesNon-Sales Questions That Lead to Sales
Non-Sales Questions That Lead to Sales
 
3_2ndVoice_Complete
3_2ndVoice_Complete3_2ndVoice_Complete
3_2ndVoice_Complete
 
Build Your Own Chatbot
Build Your Own ChatbotBuild Your Own Chatbot
Build Your Own Chatbot
 
Experience Mapping: How Your Customers Relate to Your Processes
Experience Mapping: How Your Customers Relate to Your ProcessesExperience Mapping: How Your Customers Relate to Your Processes
Experience Mapping: How Your Customers Relate to Your Processes
 
Ideas Lab 2017 Slides
Ideas Lab 2017 SlidesIdeas Lab 2017 Slides
Ideas Lab 2017 Slides
 
Running a Freelance WordPress Business
Running a Freelance WordPress BusinessRunning a Freelance WordPress Business
Running a Freelance WordPress Business
 
From an idea to a Startup
From an idea to a StartupFrom an idea to a Startup
From an idea to a Startup
 
Slide share Call Center Journal Article
Slide share   Call Center Journal ArticleSlide share   Call Center Journal Article
Slide share Call Center Journal Article
 
From defect reporting to defect prevention
From defect reporting to defect preventionFrom defect reporting to defect prevention
From defect reporting to defect prevention
 
Requirements
RequirementsRequirements
Requirements
 
You Got a Lead, Now What?
You Got a Lead, Now What?You Got a Lead, Now What?
You Got a Lead, Now What?
 
Improving planning services
Improving planning servicesImproving planning services
Improving planning services
 

More from Tyler Brunson ► Waste Expense Reduction Expert

More from Tyler Brunson ► Waste Expense Reduction Expert (20)

Here's Why You Have Hidden Waste Problems
Here's Why You Have Hidden Waste Problems Here's Why You Have Hidden Waste Problems
Here's Why You Have Hidden Waste Problems
 
Three ways to reduce your waste expenses
Three ways to reduce your waste expensesThree ways to reduce your waste expenses
Three ways to reduce your waste expenses
 
3 reasons why our audits are risk free
3 reasons why our audits are risk free3 reasons why our audits are risk free
3 reasons why our audits are risk free
 
How we fix common waste problems
How we fix common waste problemsHow we fix common waste problems
How we fix common waste problems
 
Your 3 steps to waste savings
Your 3 steps to waste savingsYour 3 steps to waste savings
Your 3 steps to waste savings
 
How to renew your waste hauler contract (1)
How to renew your waste hauler contract (1)How to renew your waste hauler contract (1)
How to renew your waste hauler contract (1)
 
Should i conduct a basic waste review part 2
 Should i conduct a basic waste review  part 2 Should i conduct a basic waste review  part 2
Should i conduct a basic waste review part 2
 
7 ways you're making your hauler rich pt 2
7 ways you're making your hauler rich pt 27 ways you're making your hauler rich pt 2
7 ways you're making your hauler rich pt 2
 
How much can i save on my waste spend?
How much can i save on my waste spend?How much can i save on my waste spend?
How much can i save on my waste spend?
 
Why should i care about waste?
Why should i care about waste?Why should i care about waste?
Why should i care about waste?
 
Utility audits how can i save on my expenses?
Utility audits  how can i save on my expenses?Utility audits  how can i save on my expenses?
Utility audits how can i save on my expenses?
 
Do I have inefficient waste equipment pt. 2
Do I have inefficient waste equipment pt. 2Do I have inefficient waste equipment pt. 2
Do I have inefficient waste equipment pt. 2
 
How Risky Are Our Audit Process?
How Risky Are Our Audit Process?How Risky Are Our Audit Process?
How Risky Are Our Audit Process?
 
5 Reasons You May Need a Compactor
5 Reasons You May Need a Compactor5 Reasons You May Need a Compactor
5 Reasons You May Need a Compactor
 
What is a utility audit?
What is a utility audit?What is a utility audit?
What is a utility audit?
 
What is a medical waste?
What is a medical waste?What is a medical waste?
What is a medical waste?
 
How to save 10% on waste invoices
How to save 10% on waste invoicesHow to save 10% on waste invoices
How to save 10% on waste invoices
 
Do i have inefficient waste equipment? pt. 1
Do i have inefficient waste equipment? pt. 1Do i have inefficient waste equipment? pt. 1
Do i have inefficient waste equipment? pt. 1
 
What we don't do part 2
What we don't do part 2What we don't do part 2
What we don't do part 2
 
What we don't do part 1
What we don't do part 1What we don't do part 1
What we don't do part 1
 

Recently uploaded

Recently uploaded (20)

New Portal - Task - Create Backlinks.docx
New Portal - Task - Create Backlinks.docxNew Portal - Task - Create Backlinks.docx
New Portal - Task - Create Backlinks.docx
 
Waikiki Sunset Catamaran ! MAITAI Catamaran
Waikiki Sunset Catamaran !  MAITAI CatamaranWaikiki Sunset Catamaran !  MAITAI Catamaran
Waikiki Sunset Catamaran ! MAITAI Catamaran
 
SECUREX UK FOR SECURITY SERVICES AND MOBILE PATROL
SECUREX UK FOR SECURITY SERVICES AND MOBILE PATROLSECUREX UK FOR SECURITY SERVICES AND MOBILE PATROL
SECUREX UK FOR SECURITY SERVICES AND MOBILE PATROL
 
Are Gutters Necessary? Explore the details now!
Are Gutters Necessary? Explore the details now!Are Gutters Necessary? Explore the details now!
Are Gutters Necessary? Explore the details now!
 
Business Solutions with .NET Development in Quantum Computing.pdf
Business Solutions with .NET Development in Quantum Computing.pdfBusiness Solutions with .NET Development in Quantum Computing.pdf
Business Solutions with .NET Development in Quantum Computing.pdf
 
WORK PERMIT IN BULGARIA | Work Visa Services
WORK PERMIT IN BULGARIA | Work Visa ServicesWORK PERMIT IN BULGARIA | Work Visa Services
WORK PERMIT IN BULGARIA | Work Visa Services
 
Reliable Logistics Solutions - Truxcargo
Reliable Logistics Solutions - TruxcargoReliable Logistics Solutions - Truxcargo
Reliable Logistics Solutions - Truxcargo
 
Elevate Your Brand with Digital Marketing for Fashion Industry
Elevate Your Brand with Digital Marketing for Fashion IndustryElevate Your Brand with Digital Marketing for Fashion Industry
Elevate Your Brand with Digital Marketing for Fashion Industry
 
Colors of Wall Paint and Their Mentally Properties.pptx
Colors of Wall Paint and Their Mentally Properties.pptxColors of Wall Paint and Their Mentally Properties.pptx
Colors of Wall Paint and Their Mentally Properties.pptx
 
Hire RoR Developers - ☎ +1 9177322215
Hire RoR Developers  -  ☎  +1 9177322215Hire RoR Developers  -  ☎  +1 9177322215
Hire RoR Developers - ☎ +1 9177322215
 
ACDC Infra - A Green Energy Company in Delhi NCR
ACDC Infra - A Green Energy Company in Delhi NCRACDC Infra - A Green Energy Company in Delhi NCR
ACDC Infra - A Green Energy Company in Delhi NCR
 
The Jamstack Revolution: Building Dynamic Websites with Static Site Generator...
The Jamstack Revolution: Building Dynamic Websites with Static Site Generator...The Jamstack Revolution: Building Dynamic Websites with Static Site Generator...
The Jamstack Revolution: Building Dynamic Websites with Static Site Generator...
 
Don't Wait Until It's Too Late! 5-Signs Your Garage Door Needs Replacing
Don't Wait Until It's Too Late! 5-Signs Your Garage Door Needs ReplacingDon't Wait Until It's Too Late! 5-Signs Your Garage Door Needs Replacing
Don't Wait Until It's Too Late! 5-Signs Your Garage Door Needs Replacing
 
Inspect Edge & NSPIRE Inspection Application - Streamline Housing Inspections
Inspect Edge & NSPIRE Inspection Application - Streamline Housing InspectionsInspect Edge & NSPIRE Inspection Application - Streamline Housing Inspections
Inspect Edge & NSPIRE Inspection Application - Streamline Housing Inspections
 
Top Email Marketing Trends to Watch in 2024
Top Email Marketing Trends to Watch in 2024Top Email Marketing Trends to Watch in 2024
Top Email Marketing Trends to Watch in 2024
 
Delightful Finds: Unveiling the Power of Gifts Under 100
Delightful Finds: Unveiling the Power of Gifts Under 100Delightful Finds: Unveiling the Power of Gifts Under 100
Delightful Finds: Unveiling the Power of Gifts Under 100
 
BEst VASHIKARAN SPECIALIST 9463629203 in UK Baba ji Love Marriage problem sol...
BEst VASHIKARAN SPECIALIST 9463629203 in UK Baba ji Love Marriage problem sol...BEst VASHIKARAN SPECIALIST 9463629203 in UK Baba ji Love Marriage problem sol...
BEst VASHIKARAN SPECIALIST 9463629203 in UK Baba ji Love Marriage problem sol...
 
Chandigarh call garal serives 9512450098
Chandigarh call garal serives 9512450098Chandigarh call garal serives 9512450098
Chandigarh call garal serives 9512450098
 
Earthmovers: Top Earth Moving Equipments
Earthmovers: Top Earth Moving EquipmentsEarthmovers: Top Earth Moving Equipments
Earthmovers: Top Earth Moving Equipments
 
Are Seamless Gutters Worth It? Explore now
Are Seamless Gutters Worth It? Explore  nowAre Seamless Gutters Worth It? Explore  now
Are Seamless Gutters Worth It? Explore now
 

What happens on a 15 minute discovery call?

  • 1. What Happens on a 15- Minute Discovery Call? with Andrea Suarez, Digital Marketing Manager
  • 2. If you want to save on waste expenses, a discovery call is your first step.
  • 3. In this slideshare, we’ll look at: 1. What a discovery call is. 2. Questions you can ask during the call. 3. Is it worth your time?
  • 4. What is a discovery call?
  • 5. It’s a quick, no-obligation consult where a WCI representative will ask you questions about your current waste management system.
  • 6. This call is easy and informal; a time for you to ask whatever questions are on your mind and for us to learn more about your unique needs.
  • 7. At the end of the call, you’ll learn more about what we do, how we do it, and whether you’re a candidate for our waste review process.
  • 8. We typically cover the following questions in a Discovery Call:
  • 9. ● How much do you spend on waste and recycling? (We are able to bring the most value to the table for companies who spend a total of more than $10,000 each month).
  • 10. ● How many locations are in your portfolio? ● How many waste streams do you currently have?
  • 11. ● What problems are you currently experiencing with your waste hauler? ● What are your growth plans over the next 1-3 years?
  • 12. The purpose of these questions is to gauge how much value we can offer you.
  • 13. We are able to best service companies with substantial waste and recycling expenses with several locations.
  • 14. This call is the perfect way to find out if we may be a good fit for your needs.
  • 15. What questions should I ask during the call?
  • 16. Many clients ask questions about: ● Timeframe for possible completion ● Unique situations that could complicate an audit (current construction, properties that are for sale, etc.)
  • 17. ● Specific questions about how our audits occur ● How much initial time it takes for your staff to obtain audit documents
  • 18. The discovery call is a great time to ask any questions you have about what the audit process could look like for your company and at the properties or locations in your portfolio.
  • 19. Is it worth your time?
  • 20. If there was a possibility that a 15 minute phone call could save you over $100,000 each year, would you make time for it?
  • 21. Anita Huffman, the Corporate Finance Director at TWE Smart Nonwoven Solutions, did. As a result, her company will save $300,000 in the next three years.
  • 22. Anita took the first step toward her savings with our Discovery Call.
  • 23. The questions we asked on that call made it clear that there were likely overlooked savings opportunities - and the rest is history!