Eric A. Suvak has over 20 years of experience in sales, management, and administrative roles. He currently works in insurance sales for Lighthouse Insurance Group in Independence, Ohio. Prior to this, he held positions as a department manager at Walmart, B2B sales representative, registered representative for New York Life, owner of a bakery business, letter carrier for the US Postal Service, and support officer for a child support agency. Suvak has a Master's degree in Administrative Organizational Management from Ashford University and a Bachelor's degree in Sociology from Cleveland State University.
A dedicated, results-oriented business professional that is capable of managing multiple projects at once. Great ability to communicate clearly and concisely. Great ability to establish and maintain effective relationships with clients, employees and management. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Expertise in handling escalated situations. Resolve complaints and concerns at first point of contact. Great listening skills, very dependable, reliable and organized. Works well independently, or as part of a team and always lead by example: excellent team leadership and supervision skills.
A dedicated, results-oriented business professional that is capable of managing multiple projects at once. Great ability to communicate clearly and concisely. Great ability to establish and maintain effective relationships with clients, employees and management. Demonstrated ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business. Expertise in handling escalated situations. Resolve complaints and concerns at first point of contact. Great listening skills, very dependable, reliable and organized. Works well independently, or as part of a team and always lead by example: excellent team leadership and supervision skills.
1. Eric A. Suvak
5213 Stonehurst Dr., Brunswick, Ohio 44212
Phone: (216) 526-1619 E-mail:easuvak@hotmail.com
Training & Development Federal & State Law Insurance & Benefits
Conflict Management Multi-tasking Independent
Performance Development Problem Solving Collaborator
Integrity Creative Excellent Computer Skills
Benefits Interviewing Organized
Self-motivated Exceptional Communicator Time Management
Professional Experience
Insurance Sales October 2014-Present
Lighthouse Insurance Group, Independence, OH
· Health and life insurance sales.
· Client acquisition.
· Assist with application process for activating accounts.
Department Manager February 2013-October 2014
Walmart, Medina, OH
· Interviewing, customer service, supervising employees, enforcing company regulations.
B2B Sales Representative, Peer Mentoring September 2012-January 2013
Lakeshore Marketing Group, Middleburg Heights., OH
· Marketing, research and development
· Mentor and train new employees
Registered Representative December 2011-September 2012
New York Life, Seven Hills, OH
· Prospect and interview clients to determine financial position, resources, and financial goals
· Develop and implement financial plans for life insurance and security investing
Owner, Baker October 2009-June 2011
Busy Bakers Bakery Co., Strongsville, OH
· Business operations, organization compliance, interviewing, benefits.
· Marketing, research and development, commercial acquisition
· Training and development, employee relations, and compensation plans
Letter Carrier February 2004-October 2009
United States Postal Service, Medina, OH
· Bundle and deliver mail to residences and businesses by walking and/or driving
· Maintain accurate records of deliveries
Support Officer I February 2000-February 2004
Medina County Child Support Enforcement Agency, Medina, OH
· Gather, assemble, analyze and evaluate facts and evidence for court recommendation
· Obtain information through interview process and maintain effective working relationships
· Keep accurate records, understand court procedures, testify in court in a concise manner
2. · Union steward, contract negotiations, grievance procedures
Inventory Supply Management Specialist October 1992-September 1996
United States Air Force
· Performs administrative and management functions and support maintenance activities
· Periodically inspects activities for compliance with policies and proceduresInspects and
identifies property, develop methods and improve procedures
· Coordinate and perform monthly supply run with host base
Education
Masters of Administrative Organizational Management January 2013-April 2014
· Ashford University, Clinton, IA
· Specialization: Human Resources Management
Bachelor of Arts & Science January 1998-December 1999
· Cleveland State University, Cleveland, OH
· Major: Sociology
