Amcom is a leading provider of unified healthcare communications solutions that aims to improve quality of care, patient satisfaction, and safety while reducing costs. It addresses challenges at the intersection of healthcare IT and communications. Amcom simplifies and integrates communication across different devices and systems used in hospitals. It uses various technologies like wireless telephony, web, and smartphones to communicate in a flexible way. For example, it can manage emergency response and escalation for a heart attack code using mobile messaging to staff on BlackBerry devices. This eliminates manual calling trees and messy escalations.