The document provides guidelines for writing different types of formal letters, including letters of advice, complaint, apology, invitation, and application. It notes the typical structure includes a greeting, use of formal language and the passive voice, and a closing with "Yours sincerely" or "Yours faithfully". Letters of advice, complaint, and apology follow a similar structure of introduction stating the reason, multiple body paragraphs with details, and a conclusion with closing remarks. Letters of invitation and application also have a standardized format with introduction, body, and conclusion sections focused on different relevant content for each letter type.

1. Writing formal letters Martin Loorits Werko Pihor 12a

2. Characteristics of formal style The greeting (Dear Mrs Lee, Dear Sir) Frequent use of the passive Formal language complex sentences, non-colloquial English) No abbreviated forms The ending (Yours sincerely,/Yours faithfully, Karin Eegreid)

3. Types of formal letter Asking for/Giving Advice Letters of Complaint Complaint Justification Letters of Apology Letters of Invitation Letters of Applications

4. Asking for Giving Advice Introduction: Paragraph 1 reason(s) for writing Main Body: Paragraphs 2-3 description of problem(s) Conclusion: Final paragraph closing remarks (full) name Introduction: Paragraph 1 thanks for letter understanding of problem Main Body: Paragraph 2-3 suggestion(s) + reason(s) Conclusion: Final Paragraph closing remarks (full) name

5. Letters of Complaint Introduction Paragraph 1 reason for writing Main Body: Paragraphs 2-3 complaint(s) and justification Conclusion: Final Paragraph suggested action to be taken closing remarks full name

6. Letters of Apology Introduction: Paragraph 1 reason for writing Main Body: Paragraphs 2-3 reasons to explain the inconvenience caused Conclusion: Final Paragraph express understanding or promise to make up for the situation closing remarks full name

7. Letters of Invitation Introduction: Paragraph 1 reason(s) for writing (to invite) Main Body: Paragraphs 2-3 details / directions Conclusion: Final Paragraph closing remarks (full) name

8. Letters of Applications Introduction: Paragraph 1 reason for writing Main Body: Paragraphs 2-3-4 qualifications/training previous experience/qualities and skills Conclusion: Final Paragraph closing remarks full name