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Turn Your Website into a Revenue Machine
(Conversion Secrets You Won't Learn From Google Analytics)



                                            Today’s Host:




                                                   Mike Turner
                                          Director of Search Marketing




                                          #webmarketing123
                                          facebook.com/webmarketing123
Turn Your Website into a Revenue Machine
(Conversion Secrets You Won't Learn From Google Analytics)



                                            Today’s Host:




                                                   Mike Turner
                                          Director of Search Marketing




                                          #webmarketing123
                                          facebook.com/webmarketing123
Founded in 2004   Custom KPI-based Scorecards

120+ Clients      Proprietary Attribution Tool




                                      #webmarketing123
Some Practical Matters
  Are the slides available?                    Yes! Just email
                                                seo@webmarketing123.com




  Connect with us                            #webmarketing123
   on Social Media
                                              facebook.com/webmarketing123




                               Request a Customized SEO Assessment Today.
  Want to learn more?
                               You May Qualify for a $50 Amazon.com Gift Card!


                                                    visit bit.ly/wm123seo


                                                               #webmarketing123
Webinar Agenda

1   What is a Conversion?
    What are you trying to achieve with your home page or PPC landing page?



2   What Drives Conversion Success? Usability!
    Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms



3   Testing Strategies
    A/B and Multi-Variate Testing



4   Advanced Techniques
    After crawling and walking…



5   Measuring Success
    How to monitor and improve your results



                                                                     #webmarketing123
THERE ARE 4 BILLION SEARCHES ON GOOGLE EVERY DAY




                                      #webmarketing123
What is a Conversion?
       A visitor performing a desired action on a page

                                             Buy Now!
•  Form Fill-Out
                                         Free Newsletter!

•  Newsletter Sign-Up                     Click For Your
                                          Free Download!

•  Site Registration                      Get a Free Trial!

                                          Contact For a
•  E-commerce Transaction               Free Consultation!

•  Clicking a Specific Link or Visiting a Series of Pages


                                                       #webmarketing123
Where Do Conversions Happen?
Anywhere You Would Set a Goal / Desired User Action


•  Home Page
•  Pay-Per-Click Landing Page
•  Checkout Page


          How does your site make money?
 What do you want users to DO when they get there?



                                           #webmarketing123
What are the Objectives of Your Website?

Primary
          •  Long-term goal (Directly tied to revenue)
          •  i.e. Contact Form, Trial, Download, etc.

Major
          •  Short-term (may not be directly tied to revenue)
          •  i.e. Current feature, marketing campaign

Minor
          •  Functionality necessary for website / homepage
          •  i.e. Login Page, About Company, etc.


                                                 #webmarketing123
#webmarketing123
Webinar Agenda

1   What is a Conversion?
    What are you trying to achieve with your home page or PPC landing page?



2   What Drives Conversion Success? Usability!
    Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms



3   Testing Strategies
    A/B and Multi-Variate Testing



4   Advanced Techniques
    After crawling and walking…



5   Measuring Success
    How to monitor and improve your results



                                                                     #webmarketing123
Usability Best Practices


Assign Visual Priority
    •  Size and position should be relative to the importance of the objective




                                                                      #webmarketing123
Usability Best Practices


Assign Visual Priority
    •  Size and position should be relative to the importance of the objective


Consider the Visitor’s Eye-Path
   •  What will users notice and in what order?


	
  




                                                                      #webmarketing123
Usability Best Practices


We Read Web Content in an ‘F’ or ‘Z’ shape




                                     #webmarketing123
Usability Best Practices




 http://webdesign.tutsplus.com/
                                  #webmarketing123
Usability Best Practices

Use Your Image as a Pointer to Your Call to Action




People tend to follow the eye path    Make your subject look at your ad
where the subject in the graphic is   creative if you want people to look at it
looking.                              too.


                                                           #webmarketing123
Usability Best Practices

Use Your Image as a Pointer to Your Call to Action




People tend to follow the eye path                 Brand
where the subject in the graphic is
looking.


                                                  #webmarketing123
Usability Best Practices

Use Your Image as a Pointer to Your Call to Action




                                         #webmarketing123
Usability Best Practices


Assign Visual Priority
    •  Size and position should be relative to the importance of the objective


Consider the Visitor’s Eye-Path
   •  What will users notice and in what order?


Provide a Clear Call To Action
    •  Clearly announce what you want users to do




                                                                      #webmarketing123
Usability Best Practices

       Focus on the Call to Action from the User’s Perspective

•  Is your primary objective clearly stated on your homepage?

•  Do users have a reasonable expectation of what they will receive?

•  Is your value proposition communicated to visitors?

•  Is your Call to Action emphasized with a contrasting color?

•  Emphasize your call to action through various mediums:

     Banners                      Buttons                        Headlines

                                                             “Contact us for a
                                                              Free Analysis!”



                                                                    #webmarketing123
Use active language




Consider sweetening the deal

                               #webmarketing123
#webmarketing123
Usability Best Practices


Assign Visual Priority
    •  Size and position should be relative to the importance of the objective


Consider the Visitor’s Eye-Path
   •  What will users notice and in what order?


Provide a Clear Call To Action
    •  Clearly announce what you want users to do


Make Steps Clear
   •  Clearly identify where user is and where they should go


Forms Should be Concise


                                                                      #webmarketing123
Usability Best Practices
E-commerce and registration forms need to quickly win trust




                                                              #webmarketing123
Usability Best Practices
E-commerce and registration forms need to quickly win trust




   Form is
   minimal




                                                              #webmarketing123
Usability Best Practices
E-commerce and registration forms need to quickly win trust




Automatic cursor
placement




                                                              #webmarketing123
Usability Best Practices
E-commerce and registration forms need to quickly win trust




                                             Trust signals




                                                              #webmarketing123
Usability Best Practices
E-commerce and registration forms need to quickly win trust




                                                                  Reassurance




                                                              #webmarketing123
Usability Best Practices
 E-commerce and registration forms need to quickly win trust




Clear wording on
submission button




                                                               #webmarketing123
Usability Best Practices
Lead Generation & PPC Landing Page Forms need to qualify AND convert




                          Hubspot bit.ly/KpoQhE




                                                       #webmarketing123
Usability Best Practices
Lead Generation & PPC Landing Page Forms need to qualify AND convert




                         Hubspot bit.ly/KpoQhE
                                                       #webmarketing123
PPC Landing Page Conversions




                         #webmarketing123
Usability Best Practices
Top 6 Things to Avoid on a PPC Landing Page




   •  Too much text. I          bullet points
   •  Too many links to other pages
   •  Misplaced or camouflaged Call to Action
   •  Slow loading features
   •  Form length disproportionate to likely motivation of user




                                                   #webmarketing123
Usability Best Practices




That was a lot of material.!
     Let’s Review…




                              #webmarketing123
Usability Best Practices


            Is Your Call to Action Obvious?
            Clearly announce what you want users to do
               Are there many competing objectives?


       Is Your Value Proposition Clearly Stated?
           What differentiates you from your competitors?
            What inspires visitors to take the next step?


Has Your Primary Objective Established Visual Priority?
           Is the size of elements relative to importance?
           Have you considered visitors’ logical eye path?


        Have You Optimized Your Lead Forms?
              Is all information absolutely necessary?



                                                             #webmarketing123
Webinar Agenda

1   What is a Conversion?
    What are you trying to achieve with your home page or PPC landing page?



2   What Drives Conversion Success?
    Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms



3   Testing Strategies
    A/B and Multi-Variate Testing



4   Advanced Techniques
    After crawling and walking… keywords!



5   Measuring Success
    How to monitor and improve your results



                                                                     #webmarketing123
Benchmark Your Top Landing Pages




1.  Look into your website analytics
2.  Identify “Top Landing Pages”
3.  What are the conversion rates for these pages?




                                          #webmarketing123
Usability Testing with Google Website Optimizer


Take the Guess Work Out of Conversion Optimization
    •  What will convert at the highest rate?
    •  Predicts with 95% confidence that winner will increase conversion rate


Types of Tests
    •  A/B Split Testing
    •  Multivariate Testing




                                                                   #webmarketing123
Webinar Agenda

1   What is a Conversion?
    What are you trying to achieve with your home page or PPC landing page?



2   What Drives Conversion Success?
    Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms



3   Testing Strategies
    A/B and Multi-Variate Testing



4   Advanced Techniques
    After crawling and walking… keywords!



5   Measuring Success
    How to monitor and improve your results



                                                                     #webmarketing123
Which Keywords Are Bringing You Conversions?




  1.  Look into your website analytics
  2.  Identify Top Organic Keywords
  3.  What is the conversion rate of your top organic
      keywords?




                                             #webmarketing123
Are Your Keywords Bringing You Conversions?
  Identify keywords that drove the best conversions and sales




                                                       #webmarketing123
Webinar Agenda

1   What is a Conversion?
    What are you trying to achieve with your home page or PPC landing page?



2   What Drives Conversion Success?
    Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms



3   Testing Strategies
    A/B and Multi-Variate Testing



4   Advanced Techniques
    After crawling and walking… keywords!



5   Measuring Success
    How to monitor and improve your results



                                                                     #webmarketing123
Track & Interpret Data
           Set Up Goals in Google Analytics


•  Define conversions for your business goals

•  Set your goal values

•  Analyze which keywords are leading to more
   conversions and work to strengthen them in
   your links and content

•  Consider removing poor-performing keywords
   from your campaign

•  Observe where visitors abandon the goal path
   and analyze the data to determine why




                                                  #webmarketing123
Track & Interpret Data
               Tracking Goals in Google Analytics

•  What percentage of visitors completed your desired actions?
•  Create different goal sets for different objectives
•  Drill down by traffic source, keyword, etc.




                                                                 #webmarketing123
Track & Interpret Data
                         Reverse Goal Path

•  Identify the most popular paths leading to purchase or contact
•  Analyze popular pages for strengths and opportunities




                                                               #webmarketing123
Track & Interpret Data

                Conversion Funnel Visualization

•  Analyze where visitors exit your goal path


•  Identify which pages people exit to


•  Understand funnel from user’s perspective:
    What works and what doesn’t?


•  Optimize weaker pages for conversion improvement




                                                      #webmarketing123
Track & Interpret Data
             E-Commerce Tracking




                                   #webmarketing123
The Iterative Process


On a monthly or quarterly basis, create variations on forms
and landing pages.

Evaluate A/B or Multi-variate testing.

Rely on analytics to guide decision making.




                                               #webmarketing123
Key Takeaways


1    Primary, Major & Minor Objectives must be defined




     Usability can be improved by emphasizing your call to action, value
2    proposition, and optimizing your site’s layout



     Set up goals in Google Analytics to measure user behavior,
3    and make actionable insights to improve conversion rate




                                                             #webmarketing123
• Request a Customized SEO Assessment Today.
You May Qualify for a $50 Amazon.com Gift Card!

• Email seo@webmarketing123.com

• Or visit bit.ly/wm123seo




                                         #webmarketing123
What can you expect from speaking with one of our analysts?



   -  “Cost of the Problem” Analysis: Discover the cost of not ranking
   in the top positions on search engines. How much revenue is being
   lost to competitors with the best rankings?

   -  Take a hard look at your competitors: Find out where you rank
   against your top competitors and what tactics they’re employing.

   -  Comparison of different digital strategies: Paid Search, Organic
   Search, Display Advertisiing, Social Media Marketing.


                      Or visit bit.ly/wm123seo


  Next Week: Your Toughest SEO Questions, Answered!

                             facebook.com/webmarketing123      #webmarketing123
                                                                  @webmarketing123

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Webmarketing123 turn your website into a revenue machine.deck

  • 1. Turn Your Website into a Revenue Machine (Conversion Secrets You Won't Learn From Google Analytics) Today’s Host: Mike Turner Director of Search Marketing #webmarketing123 facebook.com/webmarketing123
  • 2. Turn Your Website into a Revenue Machine (Conversion Secrets You Won't Learn From Google Analytics) Today’s Host: Mike Turner Director of Search Marketing #webmarketing123 facebook.com/webmarketing123
  • 3. Founded in 2004 Custom KPI-based Scorecards 120+ Clients Proprietary Attribution Tool #webmarketing123
  • 4. Some Practical Matters   Are the slides available? Yes! Just email seo@webmarketing123.com   Connect with us #webmarketing123 on Social Media facebook.com/webmarketing123 Request a Customized SEO Assessment Today.   Want to learn more? You May Qualify for a $50 Amazon.com Gift Card! visit bit.ly/wm123seo #webmarketing123
  • 5. Webinar Agenda 1 What is a Conversion? What are you trying to achieve with your home page or PPC landing page? 2 What Drives Conversion Success? Usability! Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms 3 Testing Strategies A/B and Multi-Variate Testing 4 Advanced Techniques After crawling and walking… 5 Measuring Success How to monitor and improve your results #webmarketing123
  • 6. THERE ARE 4 BILLION SEARCHES ON GOOGLE EVERY DAY #webmarketing123
  • 7. What is a Conversion? A visitor performing a desired action on a page Buy Now! •  Form Fill-Out Free Newsletter! •  Newsletter Sign-Up Click For Your Free Download! •  Site Registration Get a Free Trial! Contact For a •  E-commerce Transaction Free Consultation! •  Clicking a Specific Link or Visiting a Series of Pages #webmarketing123
  • 8. Where Do Conversions Happen? Anywhere You Would Set a Goal / Desired User Action •  Home Page •  Pay-Per-Click Landing Page •  Checkout Page How does your site make money? What do you want users to DO when they get there? #webmarketing123
  • 9. What are the Objectives of Your Website? Primary •  Long-term goal (Directly tied to revenue) •  i.e. Contact Form, Trial, Download, etc. Major •  Short-term (may not be directly tied to revenue) •  i.e. Current feature, marketing campaign Minor •  Functionality necessary for website / homepage •  i.e. Login Page, About Company, etc. #webmarketing123
  • 11. Webinar Agenda 1 What is a Conversion? What are you trying to achieve with your home page or PPC landing page? 2 What Drives Conversion Success? Usability! Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms 3 Testing Strategies A/B and Multi-Variate Testing 4 Advanced Techniques After crawling and walking… 5 Measuring Success How to monitor and improve your results #webmarketing123
  • 12. Usability Best Practices Assign Visual Priority •  Size and position should be relative to the importance of the objective #webmarketing123
  • 13. Usability Best Practices Assign Visual Priority •  Size and position should be relative to the importance of the objective Consider the Visitor’s Eye-Path •  What will users notice and in what order?   #webmarketing123
  • 14. Usability Best Practices We Read Web Content in an ‘F’ or ‘Z’ shape #webmarketing123
  • 15. Usability Best Practices http://webdesign.tutsplus.com/ #webmarketing123
  • 16. Usability Best Practices Use Your Image as a Pointer to Your Call to Action People tend to follow the eye path Make your subject look at your ad where the subject in the graphic is creative if you want people to look at it looking. too. #webmarketing123
  • 17. Usability Best Practices Use Your Image as a Pointer to Your Call to Action People tend to follow the eye path Brand where the subject in the graphic is looking. #webmarketing123
  • 18. Usability Best Practices Use Your Image as a Pointer to Your Call to Action #webmarketing123
  • 19. Usability Best Practices Assign Visual Priority •  Size and position should be relative to the importance of the objective Consider the Visitor’s Eye-Path •  What will users notice and in what order? Provide a Clear Call To Action •  Clearly announce what you want users to do #webmarketing123
  • 20. Usability Best Practices Focus on the Call to Action from the User’s Perspective •  Is your primary objective clearly stated on your homepage? •  Do users have a reasonable expectation of what they will receive? •  Is your value proposition communicated to visitors? •  Is your Call to Action emphasized with a contrasting color? •  Emphasize your call to action through various mediums: Banners Buttons Headlines “Contact us for a Free Analysis!” #webmarketing123
  • 21. Use active language Consider sweetening the deal #webmarketing123
  • 23. Usability Best Practices Assign Visual Priority •  Size and position should be relative to the importance of the objective Consider the Visitor’s Eye-Path •  What will users notice and in what order? Provide a Clear Call To Action •  Clearly announce what you want users to do Make Steps Clear •  Clearly identify where user is and where they should go Forms Should be Concise #webmarketing123
  • 24. Usability Best Practices E-commerce and registration forms need to quickly win trust #webmarketing123
  • 25. Usability Best Practices E-commerce and registration forms need to quickly win trust Form is minimal #webmarketing123
  • 26. Usability Best Practices E-commerce and registration forms need to quickly win trust Automatic cursor placement #webmarketing123
  • 27. Usability Best Practices E-commerce and registration forms need to quickly win trust Trust signals #webmarketing123
  • 28. Usability Best Practices E-commerce and registration forms need to quickly win trust Reassurance #webmarketing123
  • 29. Usability Best Practices E-commerce and registration forms need to quickly win trust Clear wording on submission button #webmarketing123
  • 30. Usability Best Practices Lead Generation & PPC Landing Page Forms need to qualify AND convert Hubspot bit.ly/KpoQhE #webmarketing123
  • 31. Usability Best Practices Lead Generation & PPC Landing Page Forms need to qualify AND convert Hubspot bit.ly/KpoQhE #webmarketing123
  • 32. PPC Landing Page Conversions #webmarketing123
  • 33. Usability Best Practices Top 6 Things to Avoid on a PPC Landing Page •  Too much text. I bullet points •  Too many links to other pages •  Misplaced or camouflaged Call to Action •  Slow loading features •  Form length disproportionate to likely motivation of user #webmarketing123
  • 34. Usability Best Practices That was a lot of material.! Let’s Review… #webmarketing123
  • 35. Usability Best Practices Is Your Call to Action Obvious? Clearly announce what you want users to do Are there many competing objectives? Is Your Value Proposition Clearly Stated? What differentiates you from your competitors? What inspires visitors to take the next step? Has Your Primary Objective Established Visual Priority? Is the size of elements relative to importance? Have you considered visitors’ logical eye path? Have You Optimized Your Lead Forms? Is all information absolutely necessary? #webmarketing123
  • 36. Webinar Agenda 1 What is a Conversion? What are you trying to achieve with your home page or PPC landing page? 2 What Drives Conversion Success? Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms 3 Testing Strategies A/B and Multi-Variate Testing 4 Advanced Techniques After crawling and walking… keywords! 5 Measuring Success How to monitor and improve your results #webmarketing123
  • 37. Benchmark Your Top Landing Pages 1.  Look into your website analytics 2.  Identify “Top Landing Pages” 3.  What are the conversion rates for these pages? #webmarketing123
  • 38. Usability Testing with Google Website Optimizer Take the Guess Work Out of Conversion Optimization •  What will convert at the highest rate? •  Predicts with 95% confidence that winner will increase conversion rate Types of Tests •  A/B Split Testing •  Multivariate Testing #webmarketing123
  • 39. Webinar Agenda 1 What is a Conversion? What are you trying to achieve with your home page or PPC landing page? 2 What Drives Conversion Success? Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms 3 Testing Strategies A/B and Multi-Variate Testing 4 Advanced Techniques After crawling and walking… keywords! 5 Measuring Success How to monitor and improve your results #webmarketing123
  • 40. Which Keywords Are Bringing You Conversions? 1.  Look into your website analytics 2.  Identify Top Organic Keywords 3.  What is the conversion rate of your top organic keywords? #webmarketing123
  • 41. Are Your Keywords Bringing You Conversions? Identify keywords that drove the best conversions and sales #webmarketing123
  • 42. Webinar Agenda 1 What is a Conversion? What are you trying to achieve with your home page or PPC landing page? 2 What Drives Conversion Success? Visual Priority & Eyepath, Clear Call to Action & Process, and Right-Sized Forms 3 Testing Strategies A/B and Multi-Variate Testing 4 Advanced Techniques After crawling and walking… keywords! 5 Measuring Success How to monitor and improve your results #webmarketing123
  • 43. Track & Interpret Data Set Up Goals in Google Analytics •  Define conversions for your business goals •  Set your goal values •  Analyze which keywords are leading to more conversions and work to strengthen them in your links and content •  Consider removing poor-performing keywords from your campaign •  Observe where visitors abandon the goal path and analyze the data to determine why #webmarketing123
  • 44. Track & Interpret Data Tracking Goals in Google Analytics •  What percentage of visitors completed your desired actions? •  Create different goal sets for different objectives •  Drill down by traffic source, keyword, etc. #webmarketing123
  • 45. Track & Interpret Data Reverse Goal Path •  Identify the most popular paths leading to purchase or contact •  Analyze popular pages for strengths and opportunities #webmarketing123
  • 46. Track & Interpret Data Conversion Funnel Visualization •  Analyze where visitors exit your goal path •  Identify which pages people exit to •  Understand funnel from user’s perspective: What works and what doesn’t? •  Optimize weaker pages for conversion improvement #webmarketing123
  • 47. Track & Interpret Data E-Commerce Tracking #webmarketing123
  • 48. The Iterative Process On a monthly or quarterly basis, create variations on forms and landing pages. Evaluate A/B or Multi-variate testing. Rely on analytics to guide decision making. #webmarketing123
  • 49. Key Takeaways 1 Primary, Major & Minor Objectives must be defined Usability can be improved by emphasizing your call to action, value 2 proposition, and optimizing your site’s layout Set up goals in Google Analytics to measure user behavior, 3 and make actionable insights to improve conversion rate #webmarketing123
  • 50. • Request a Customized SEO Assessment Today. You May Qualify for a $50 Amazon.com Gift Card! • Email seo@webmarketing123.com • Or visit bit.ly/wm123seo #webmarketing123
  • 51. What can you expect from speaking with one of our analysts? -  “Cost of the Problem” Analysis: Discover the cost of not ranking in the top positions on search engines. How much revenue is being lost to competitors with the best rankings? -  Take a hard look at your competitors: Find out where you rank against your top competitors and what tactics they’re employing. -  Comparison of different digital strategies: Paid Search, Organic Search, Display Advertisiing, Social Media Marketing. Or visit bit.ly/wm123seo Next Week: Your Toughest SEO Questions, Answered! facebook.com/webmarketing123 #webmarketing123 @webmarketing123