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Thomson Reuters MDS © 2015
The Innovator’s Hypothesis
WHY CHEAP EXPERIMENTS ARE WORTH MORE THAN ‘GOOD IDEAS’
TIH/MDS © 2015
The Content of the Audience
is more important than
The Content of the Talk
TIH/MDS © 2015
I explore…
‘Behavioral Economics’ of Enterprise
Experimentation, Innovation & Network Effects
Via their Models, Prototypes & Simulations
How Much Does It Weigh? 162
TIH/MDS © 2015
How Much Does The Paint Cost?
TIH/MDS © 2015
‘Unit of Analysis’
‘Don’t Pick The Wrong One(s)’
TIH/MDS © 2015
My Advisory/Consulting Work
i help organizations design fast, frugal and
high-impact business experiments that make innovation
simpler, safer and scalable…
TIH/MDS © 2015
TIH/MDS © 2015
TIH/MDS © 2015
What is this quick webinar really about?
‘Investing’ in Innovation
TIH/MDS © 2015
Innovation:
The Conversion of ‘Novelty’ into ‘Value’
TIH/MDS © 2015
Crucial Strategic Observation
Innovation is a Means to an End
TIH/MDS © 2015
‘Experiments’ as Means, Medium & Mechanism
For New Value Discovery & Creation
-What Kind of ‘Investment’ Is It?
More Explicitly…..
Experiment in Science is a Search for ‘Truth’
TIH/MDS © 2015
Experiment in Business is a Search for….
TIH/MDS © 2015
The Challenge
Organizationally, Operationally and Culturally,
Is Your Enterprise ‘Appropriately’ Investing In
Experiments & Experimentation?
TIH/MDS © 2015
TIH/MDS © 2015
Call To Action/Takeaway
Simply, Quickly and Frugally Explores
‘Experimenting with Experimenting’
-- What Kinds of ‘Innovation Conversations’ Do You Want to Create?
--What ‘Innovation Experimentation’ Should You Encourage?
TIH/MDS © 2015
Our Structure
• Experiments as ‘Investments’
• Experimentation as a ‘Discipline’
• Experimentation as a ‘Future’
TIH/MDS © 2015
A Goal: To Transform How You Perceive
Innovation Risk Management
TIH/MDS © 2015
Value Investing: Buying a $ for 50 cents
TIH/MDS © 2015
Value Innovating: Innovation for 50 cents on the $
The ‘Fundamental’ Challenge
(How) Can We Make a $5,000 Experiment Worth
$100,000 In Fewer Than 100 Days?
- (How) Can a Portfolio of $5K Experiments Unlock $10 Million of Value in a Year?
TIH/MDS © 2015
‘Adding Up’ the Exponential Impact
X = ?
Moore’s Law Metcalfe’s Law
TIH/MDS © 2015
Exponential Economics
TIH/MDS © 2015
‘Price’ Is What You Pay;
‘Value’ Is What You Get
TIH/MDS © 2015
TIH/MDS © 2015
Innovation Economics
The “80/20/20 Vision”
What Business Hypotheses Might We Test – What Experiments Can We Run – That Might Give us
• 80% of the “Essential” Information/Insight in
• 20% of the Time; with but
•20% of the Resources
TIH/MDS © 2015
Experiments (Can) Help Manager Risk
Risk Comes From Not Knowing
What You’re Doing
TIH/MDS © 2015
Experiments as Media to….
‘Derisk’Innovation
--not ‘Optimization’ but ‘Loss Aversion’
TIH/MDS © 2015
A New Metric?
RAROE
TIH/MDS © 2015
TIH/MDS © 2015
Innovation Myths:
Good Ideas
TIH/MDS © 2015
Why Does This Upset People So?
‘Good Ideas’ are Bad;
‘Testable Hypotheses’ are Good!
Jeff Bezos
TIH/MDS © 2015
Amazon Recommendation Engine
TIH/MDS © 2015
TIH/MDS © 2015
Amazon Recommendation Engine [Greg Linden]
I I I I hacked up a prototype. On a test site, I modified the Amazon.com
shopping cart page to recommend other items you might enjoy
adding to your cart. Looked pretty good to me. I started showing it
around…
At this point, I was told I was forbidden to work on this any further. I was
told Amazon was not ready to launch this feature. It should have
stopped there. Instead, I prepared the feature for an online test. I
believed in shopping cart recommendations. I wanted to measure
the sales impact….
TIH/MDS © 2015
Remember Them….?
Shameful Schadenfreude
TIH/MDS © 2015
TIH/MDS © 2015
What’s the nature of the
Resistance
‘We can’t do that because…’
‘Resistance’
is by far the clearest window into understanding
Your Organization’s Innovation Culture
TIH/MDS © 2015
TIH/MDS © 2015
The Greatest Innovation Frustrations Now Are Organizational & Cultural NOT Technical or Financial
ideology:
Do you experiment to extend your values
or to challenge them?
TIH/MDS © 2015
What Culture Has For Lunch…..
TIH/MDS © 2015
TIH/MDS © 2015
So what ‘Innovation’ Business are We now in?
The
Experiments
Business
TIH/MDS © 2015
You will be the
CEO
TIH/MDS © 2015
You don’t have to be the CEO to be the
Chief
Experiments
Officer
TIH/MDS © 2015
The CEO’s Deliverable:
A Portfolio of
Testable Business Hypotheses
that Matter!
TIH/MDS © 2015
What is a ‘Portfolio’?
A Bundle of Experiments Bound Together
By A Value-Driven Theme
TIH/MDS © 2015
Business Hypothesis
A Statement About the Real or Potential Value
of the Business Framed as a Causal Relationship
If We Do ‘X’…Then The [Likely] Result is ‘Y’
TIH/MDS © 2015
Experiment
A Structured, Easily Replicable Process
to ‘Test a Hypothesis’
TIH/MDS © 2015
The Experimental Outcomes
‘Insight’
not
“Solutions”
TIH/MDS © 2015
The X-Teams/ Innovator’s Hypothesis
5X5 X-Teams
TIH/MDS © 2015
X=themes
• Great Vision
• Great Problems
• Great Arguments
‘Own The Experimental Intersection’
‘Great Vision’ ‘Great Problems’
‘Great Arguments’
TIH/MDS © 2015
With apologies to Cuba Gooding Jr. & everyone else…
‘Show Me The Hypothesis….!’
TIH/MDS © 2015
Consider Taking Rutherford Seriously….
‘If your experiments need statistics, you
you ought to have done a better experiment‘
TIH/MDS © 2015
Consider Taking Rutherford Seriously….
‘An Experiment is not complete until it has been
expressed in simple and correct English.’
TIH/MDS © 2015
TIH/MDS © 2015
“…don’t do equations with Greek letters in them.”
TIH/MDS © 2015
What Would It Mean For You To Be…
“Warren Buffetts”
of Experimentation
TIH/MDS © 2015
Key Takeaways/Heuristics
• Analyze Less; Experiment More
• Privilege ‘Testable Hypotheses’ Over ‘Good Ideas’
• Celebrate ‘Creative Constraints’
• Make ‘Experiment’ Social
• Do The Experiments That Matter Most
• Insights First, ‘Solutions’ Later
• Track The ‘Hypothesis Trajectory’
People Aren’t Lab Rats
TIH/MDS © 2015
Microsoft’s Ronny Kohavi
“We are poor at assessing the value of ideas.”
TIH/MDS © 2015
TIH/MDS © 2015
We’re not ‘smarter’ or ‘better’ but...
The reason why we are on a higher imaginative level is not because we have finer
imaginations, but because we have better instruments.
In science, the most important thing that has happened over the last forty years is the
advance in instrumental design.…A fresh instrument serves the same purpose as foreign
travel, it shows things in unusual combinations…
The gain is more than a mere addition; it is a transformation.
A.N. Whitehead
An Enquiry Concerning the Principles of Natural Knowledge
Cambridge University Press 1925
TIH/MDS © 2015
in case of contact...
schrage@mit.edu
Compliance/Adherence
Thomson Reuters MDS © 2015

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