Delivering the H2 Pipeline
 Tim Foster - Sales Director EMEA
 tfoster@thetasgroup.com
 @tgfoster
Tim Foster




             © The TAS Group 2012
Don't Sleep Walk through your Deals




                    © The TAS Group 2012
Does this Happen to You?
                                                                      Our managers chase,
                                                                        and don‟t coach
 We‟re not selling          We can‟t articulate
to the right people           competitive
                               advantage                                      Deals getting stuck
                                                                                in the pipeline


We struggle to gain            We‟re not                              We have poor
and keep “C” level          uncovering pains                         deal qualification
  relationships

                                                           Managers only
                      We struggle to                                             We always use the
                                                          get involved late
                      prove the value                                            same competitive
                                                               in deals
                                                                                     strategy




                                        © The TAS Group 2012
Use the Force….




                  © The TAS Group 2012
Impact of Methodology on Win Rate
                        What percentage of the sales team regularly use the Sales Methodology?

              100%
                                                                                          <25%
                                                  <25%                      <25%
                                                                                        25 – 50%
              80%               <25%

                                                                           25 – 50%     50 – 75%
                                                 25 – 50%
              60%
                               25 – 50%
                                                                           50 – 75%

              40%                                 50 – 75%
                               50 – 75%
                                                                                       75 – 100%

              20%                                                          75 – 100%

                                                 75 – 100%
                              75 – 100%



    % Qualified
   Opportunities              <25%               25-50%                    50-75%      75-100%
 Convert To Sale
Source:
                                                    © The TAS Group 2012
• 2012 Dealmaker Index survey, 615 respondents
Target Account Selling – Create a Plan to Win




                     © The TAS Group 2012
TAS – Opportunity Assessment
          Is There an Opportunity?                                   Can We Compete?
                   Customer‟s
     1                                                          6    Formal Decision Criteria
              Application or Project
                   Customer‟s
     2                                                          7           Solution Fit
                Business Profile
                   Customer‟s                                            Sales Resource
     3                                                          8
               Financial Condition                                        Requirements
     4          Access to Funds                                 9      Current Relationship

     5          Compelling Event                                10    Unique Business Value



               Can We Win?                                           Is It Worth Winning?

     11          Inside Support                                 16     Short-Term Revenue

     12       Executive Credibility                             17       Future Revenue

     13       Cultural Compatibility                            18          Profitability

     14     Informal Decision Criteria                          19        Degree of Risk

     15        Political Alignment                              20       Strategic Value




                                         © The TAS Group 2012
Assessment Concerns

• No competitors are listed
• Compelling Event (#5) poorly defined, with no specific
  date for customer action
• Unique Business Value (#10) not genuinely unique
  and specific
• Solution fit (#7) is positive, even when decision criteria
  (#6) are unknown
• Political alignment (#11 – #15) is positive, without
  executive credibility

                         © The TAS Group 2012
Competitive Strategies
Position
 No compelling event
         or
 Not in a position to
  compete




Attack
 Compelling event
  exists
         or
                         Frontal
 You can create one



                         © The TAS Group 2012
Competitive Strategy Concerns

• Attack strategy used when Compelling Event is poorly
  defined or does not exist
• Underestimating the competitors‟ strategy
• Competitor‟s strengths and weaknesses are very
  product- focused
• Flanking strategy with no criteria defined that can be
  changed



                         © The TAS Group 2012
TAS - Political Analysis/Relationship Strategy




                     © The TAS Group 2012
Political Analysis Concerns

• Everyone is in the political structure or inner circle
• Low level coverage in the opportunity
• Many mentors, no enemies or non-supporters
• Not looking outside the „official‟ decision process for
  people who can impact the decision
• Decision criteria priorities are all the same
• No understanding of informal decision criteria



                          © The TAS Group 2012
Decision Criteria




                    © The TAS Group 2012
Decision Criteria Concerns

• Not linked to Unique Business Value
• Don‟t contain any of our strong points
• Not knowing the criteria of the decision maker(s)
• Contain strengths of the competition
• Generic and not Specific and Measurable
• Narrow and all based around Technology, for example




                         © The TAS Group 2012
Target Account Selling – Create a Plan to Win




                     © The TAS Group 2012
The Test and Improve Process


  1    Understand the Plan



  2    Review, test and add ideas to the Plan



  3    Improve and update the Plan




                    © The TAS Group 2012
The TAS Group - 54% More Reps on Target

                            80
                            70       73%
Current Percentage ,sales




                            60                          63%
                            50           61%
                            40                                                   The TAS Group
                                                                      41%
training research




                            30                                                   All Other Companies

                            20
                            10
                            0
                                 Team Attainment   Reps Achieving           n= 984
                                    of Quota           Quota

             Source : Aberdeen Group September 2011

                                                    © The TAS Group 2012
Register for our Next EMEA Webinar

• From Vendor to Trusted Advisor
• Wednesday 5th September 2012, 12 noon BST, 1pm CET
• Register http://www.thetasgroup.com/events.php




                          © The TAS Group 2012
Free Resources
• www.dealmakerindex.com
 Score your sales effectiveness. Get advice. See how you compare.

• www.dealmakergenius.com
 Create a customized sales process.

• www.dealmaker365.com
 Read our blog featuring insights on sales effectiveness.

• @dealmaker365
  @thetasgroup
 Follow us on Twitter.

• www.thetasgroup.com
 Learn more on our website.

                                  © The TAS Group 2012
© The TAS Group 2012
Where You Can Find Us




           www.thetasgroup.com
           • UK 01189 880149
           • International +353 1 678 8900
           • marketing@thetasgroup.com
           • tfoster@thetasgroup.com
           • @thetasgroup
           • @tgfoster




                          © The TAS Group 2012
Delivering the H2 Pipeline
 Tim Foster - Sales Director EMEA
 tfoster@thetasgroup.com
 @tgfoster

Sales Webinar | Delivering The H2 Pipeline

  • 1.
    Delivering the H2Pipeline Tim Foster - Sales Director EMEA tfoster@thetasgroup.com @tgfoster
  • 2.
    Tim Foster © The TAS Group 2012
  • 3.
    Don't Sleep Walkthrough your Deals © The TAS Group 2012
  • 4.
    Does this Happento You? Our managers chase, and don‟t coach We‟re not selling We can‟t articulate to the right people competitive advantage Deals getting stuck in the pipeline We struggle to gain We‟re not We have poor and keep “C” level uncovering pains deal qualification relationships Managers only We struggle to We always use the get involved late prove the value same competitive in deals strategy © The TAS Group 2012
  • 5.
    Use the Force…. © The TAS Group 2012
  • 6.
    Impact of Methodologyon Win Rate What percentage of the sales team regularly use the Sales Methodology? 100% <25% <25% <25% 25 – 50% 80% <25% 25 – 50% 50 – 75% 25 – 50% 60% 25 – 50% 50 – 75% 40% 50 – 75% 50 – 75% 75 – 100% 20% 75 – 100% 75 – 100% 75 – 100% % Qualified Opportunities <25% 25-50% 50-75% 75-100% Convert To Sale Source: © The TAS Group 2012 • 2012 Dealmaker Index survey, 615 respondents
  • 7.
    Target Account Selling– Create a Plan to Win © The TAS Group 2012
  • 8.
    TAS – OpportunityAssessment Is There an Opportunity? Can We Compete? Customer‟s 1 6 Formal Decision Criteria Application or Project Customer‟s 2 7 Solution Fit Business Profile Customer‟s Sales Resource 3 8 Financial Condition Requirements 4 Access to Funds 9 Current Relationship 5 Compelling Event 10 Unique Business Value Can We Win? Is It Worth Winning? 11 Inside Support 16 Short-Term Revenue 12 Executive Credibility 17 Future Revenue 13 Cultural Compatibility 18 Profitability 14 Informal Decision Criteria 19 Degree of Risk 15 Political Alignment 20 Strategic Value © The TAS Group 2012
  • 9.
    Assessment Concerns • Nocompetitors are listed • Compelling Event (#5) poorly defined, with no specific date for customer action • Unique Business Value (#10) not genuinely unique and specific • Solution fit (#7) is positive, even when decision criteria (#6) are unknown • Political alignment (#11 – #15) is positive, without executive credibility © The TAS Group 2012
  • 10.
    Competitive Strategies Position  Nocompelling event or  Not in a position to compete Attack  Compelling event exists or Frontal  You can create one © The TAS Group 2012
  • 11.
    Competitive Strategy Concerns •Attack strategy used when Compelling Event is poorly defined or does not exist • Underestimating the competitors‟ strategy • Competitor‟s strengths and weaknesses are very product- focused • Flanking strategy with no criteria defined that can be changed © The TAS Group 2012
  • 12.
    TAS - PoliticalAnalysis/Relationship Strategy © The TAS Group 2012
  • 13.
    Political Analysis Concerns •Everyone is in the political structure or inner circle • Low level coverage in the opportunity • Many mentors, no enemies or non-supporters • Not looking outside the „official‟ decision process for people who can impact the decision • Decision criteria priorities are all the same • No understanding of informal decision criteria © The TAS Group 2012
  • 14.
    Decision Criteria © The TAS Group 2012
  • 15.
    Decision Criteria Concerns •Not linked to Unique Business Value • Don‟t contain any of our strong points • Not knowing the criteria of the decision maker(s) • Contain strengths of the competition • Generic and not Specific and Measurable • Narrow and all based around Technology, for example © The TAS Group 2012
  • 16.
    Target Account Selling– Create a Plan to Win © The TAS Group 2012
  • 17.
    The Test andImprove Process 1 Understand the Plan 2 Review, test and add ideas to the Plan 3 Improve and update the Plan © The TAS Group 2012
  • 18.
    The TAS Group- 54% More Reps on Target 80 70 73% Current Percentage ,sales 60 63% 50 61% 40 The TAS Group 41% training research 30 All Other Companies 20 10 0 Team Attainment Reps Achieving n= 984 of Quota Quota Source : Aberdeen Group September 2011 © The TAS Group 2012
  • 19.
    Register for ourNext EMEA Webinar • From Vendor to Trusted Advisor • Wednesday 5th September 2012, 12 noon BST, 1pm CET • Register http://www.thetasgroup.com/events.php © The TAS Group 2012
  • 20.
    Free Resources • www.dealmakerindex.com Score your sales effectiveness. Get advice. See how you compare. • www.dealmakergenius.com Create a customized sales process. • www.dealmaker365.com Read our blog featuring insights on sales effectiveness. • @dealmaker365 @thetasgroup Follow us on Twitter. • www.thetasgroup.com Learn more on our website. © The TAS Group 2012
  • 21.
    © The TASGroup 2012
  • 22.
    Where You CanFind Us www.thetasgroup.com • UK 01189 880149 • International +353 1 678 8900 • marketing@thetasgroup.com • tfoster@thetasgroup.com • @thetasgroup • @tgfoster © The TAS Group 2012
  • 23.
    Delivering the H2Pipeline Tim Foster - Sales Director EMEA tfoster@thetasgroup.com @tgfoster

Editor's Notes

  • #3 So, onto our main speaker for the day. I’d like to introduce Tim Foster to you, and here he is in glorious technicolor. As I mentioned, Tim is Sales Director for EMEA at The TAS Group. Tim is The TAS Group’s top global performer over the last 4 years and there’s not much he doesn’t know about sales process and sales process automation. That’s because he’s in the happy place of having spent 15 years in software sales management, 10 years using TAS – Target Account Selling – and almost 5 years using it.Tim, it’s over to you.
  • #4 If you are in B2B sales with relatively complex deals the Pipe is Set and anyone new you bring on board will not effect the number so to deliver your number you need to focus on increasing your conversion rate or win rate.
  • #5 SO These are typically the pains your customers may be faced with – this is what we want you to listen for and to reach out to usNew competitors have entered into the market and they are winning more dealsYou are Failing to penetrate any further in larger accountsDeals not moving along the pipelineReps are Spending too much time talking to the wrong people in an organizationAll these are symptoms of not selling in the right way – DM provides actionable insight to Improve the qualification of deals. Ultimately it ensures successful selling is not an accident
  • #7 Next, we looked at why sales organizations should use sales methodology. As you can see, using the sales methodology has a big impact on win rate.
  • #9 4 key Questions Things to Check – 1)Evidence Behind What we say is a + ( for example Access To Funds) 2) Is Our UBV – Unique ? Valued by the Customer and what is the Specific component they Value ? How do we know we are unique if we don’t know what the comp are offering?3) How do we know the Informal Dec Criteria without Inside Support or Exec Cred?4) Looks like 2 current suppliers- will take lots of effort and resource to win this- is it worth it Strategically?
  • #11 You can Only Flank by Changing the rules and Adding to or change the dec criteria- But You have to have inside Support to do this We don’t mention there relationships in the Strengths for the Comp
  • #13 NO EnemyLow Level Contact Influence Lines all going up