Ever since the first social command centers started appearing several years ago, they have attracted much attention and also some skepticism. What are social command centers for? Who's using them, and how? Do they add any business value, or is this just a vanity product? In these webinar slides you'll discover: What are command centers and how have they evolved? How are innovative brands using them and adding business value? The future of social command centers Considerations and best practices for setting up a command center