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Investor Relations – Rio de Janeiro, October 29th 2010
1
Agenda
Q3 Results
Economics
Q4 Outlook
2
Q3 in few: a sustainable growth
Size
Growth
Profitability
• Market Share
• Incremental Market Share
Customer Base 46.9 Mln +18.5%
EBITDA
24.5%
40%
• Net Service Revenues
• EBITDA Margin
• EBIT
• EBIT Margin
• Operating FCF
• OFCF Yield
3,648 +6.1%
924 +19.6%
25.3 +290 bps
257 +226%
7.0% +470 bps
603 +53.9%
16.5% +510 bps
Q3 YoY
Ability to
combine
Customer
Base growth
with higher
profitability
Net Revenues
3,387 +6.3%
3
Q1'10 Q2'10 Q3'10
25.3%25.1%24.8%
...with higher Profitability”
% YoY EBITDA +31.0% +16.1% +19.6% +21.6%
Δ EBITDA
Margin (bps) +528 +320 +287
“Talking More”
% YoY Total Rev. +3.0% + 1.3% +6.1% +3.5%
% YoY Service +5.4% + 6.4% +6.3% +6.0%
3,269
3,531
3,648
MOU +42% + 51% +37%
100
110
12324.5%
24.0%
23.6%
Consistency in Results
Q1'10 Q2'10 Q3'10
42.4
∆ % +17% + 17% +19%
YoY growth
44.4 46.9
Q1'10 Q2'10 Q3'10
3,146
YoY growth
3,317 3,387
YTD YoY
BR GAAP, R$ Mln
YTD
Market
Share
Customer
Base
Q1'10 Q2'10 Q3'10
4,149
YoY growth
4,769
MOU
Total traffic
Traffic +64% + 77% +61%
Mln minutes, monthly averageCustomer base, Mln lines
Net Total Revenues
Net Service Revenues
BR GAAP, R$ Mln
810
887 924
EBITDA
EBITDA
Margin
“More People”
“Generating more Revenues ...
5,614
IFRS:
28.2%*
IFRS:
1,038*
* IFRS figure according to controlling shr. Report (TIM Brazil consolidated)
4
24.5%
24.0%
23.6%
39.737.535.8
7.26.96.6
“More People”
Market Share and Client Base
Customer Base, Mln lines
46.942.4 44.4
Post
Pre
Market
Share
Q1’10 Q2’10 Q3’10
YoY growth %
CB +17% +17% +19%
Post +7% +12% +15%
Pre +19% +19% +19%
Back to #1 in NE
TIM #2
Back to #2 in SP
34%
24%
17%
Solid #1 in the South
TIM #1
P1
P2
P3
P1
P2
P3
1.1
1.7 2.2
0.3
0.3
0.15
Incremental Market Share and Net Adds
Net Adds, Mln lines
2.5
1.25
2.0
Post
Pre
Incremental
Market
Share
Q1’10 Q2’10 Q3’10
#1
% of net share
49%40%
29%
25
30
35
40
45
50
jul/10 aug/10 sep/10
40%
34%
24%
Market share %, Metropolitan area
TIM back to #1
34%
32%
28%
6%
P1
P2
P3
0
0
0
0
0
0
0
0
0
0
Q107 Q3'08 Q1'09 Q3'09 Q1'10Q1'08Q307 3Q092Q09 4Q09 1Q10 2Q10 3Q10
Back to #2
in Pre-Paid
Market share %, Area 10Market share %, PR / SC
Q3'10
43%
22%
20%
14%0
Q1'09 Q2'09 Q3‘09 Q4’09 Q1‘10 Q2‘10 Q3‘10
25%
5
100%
100%
100%
100%
100%
100%
100%
99%
100%
100%
98%
97%97%
91%
“Talking more”
Q1'10 Q2'10 Q3'10
Out
In
∆ % + 42% + 51% + 37%
MoU 2009 70 73 90
YoY growth
Minutes / lines / month
Q1'10 Q2'10 Q3'10
59
∆ % - 25% - 25% - 31%
SAC 2009 104 88 85
YoY growth
Q1'10 Q2'10 Q3'10
2.9%
2.7%
2.0%
78
∆ % - 33% - 5% - 33%
Bad Debt 2009 4.6% 3.1% 3.2%
YoY growth
BR GAAP, R$ BR GAAP, % Service revenues
MOU
2007 2008 2009 Q2'10
40%
#1 Mkt Share LD
SAC Bad Debt
100 110
123
Sales
Efficiency
Network Quality
P3
P2
P1
Drop calls
Network Quality
0.600.620.620.66
0.710.75
0.790.850.85
1.051.061.061.04
1.2
aug.09 oct.09 dec.09 feb.10 apr.10 jun.10 aug.10
* SAC = Subsidy + Commissions + AdvertIsing & Promotions
66
3.2x
2.8x
2.5xSAC/ARPU
SAC
• 3Q’10: R$ 69,4 Mln
• 3Q’09: R$ 102,9 Mln
6
“Generating More Revenues”... (1/2)
Q1'10 Q2'10 Q3'10
3,269
∆ % +3.0% + 1.3% +6.1% + 3.5%
2009 3,174 3,486 3,440 10,099
YoY growth
BR GAAP, R$ Mln
3,531 3,648
YTD
Q1'10 Q2'10 Q3'10
3,146
∆ % +5.4% + 6.4% +6.3% + 6.0%
2009 2,985 3,118 3,186 9,289
YoY growth
BR GAAP, R$ Mln
3,317 3,387
YTD
Q1'10 Q2'10 Q3'10
172
∆ % +14.4% + 26% +29% + 24%
2009 151 165 170 485
YoY growth
BR GAAP, R$ Mln
208
220
YTD
Q1'10 Q2'10 Q3'10
124
∆ % - 34.4% - 42.1% +2.8% - 26%
2009 189 368 254 811
YoY growth
BR GAAP, R$ Mln
213
261
YTD
Total Revenues Service Revenues
Intelig Service Revenues Product Revenues
Consistency
Inverted
trend
Acceleration
Take-up
7
... with “High Quality Mobile Revenues” (2/2)
Business Generated vs Received Service Revenues Growth
Gross Margin of Outgoing Voice* Outgoing Voice Contribution
31% 27%
58% 66%
11% 12%
Q3'09 Q3'10
VAS
Voice
Incoming
Generated
Received
14%
-7,2%
Business
Generated
Business
Received
Incoming
Revenues
69%
63%
Q3'09 Q3'10
Outgoing
Voice Net
Revenues
Saving on
ITX costs
Δ Out Voice
Contribution
+20% vs. YA
* (Outgoing Voice Revenue – ITX cost) / Outgoing Voice Revenues
73%69%
% on Net Service Revenues % on Gross Service Revenues
Δ YoY
+ 14%
- 2%
+ 14%
Voice Out
VAS
Others
• Discount on services +17% YoY:
– Chip Only approach (voice and
data)
– Push Internet Penetration
. Pre: 1 month free
. Post: 6 months free
% YoY
+10 %
-7 %
+223 Mln
• Local: + 11%
• LD: + 25%
8
Q1 '10 Q2 '10 Q3 '10
4.4%
6.1%
7.0%
24.8% 25.1% 25.3%
Q1 '10 Q2 '10 Q3 '10
16,5%
6,5%
214
143
257
887
810
924
“Higher Profitability”
EBITDA
Margin %
EBITDA
∆% +31% +16% +20% +22%
EBITDA ‘09 618 764 772 2,155
(2009 Pro-forma TIM + Intelig)
YTD
BR GAAP, R$ Mln
Operating FCF
OFCF Yield
OFCF
Q1’10
Q2’10 Q3’10
EBIT
EBIT
∆% - +151% +226% +454%
EBIT‘09 -54 85 79 111
(2009 Pro-forma TIM + Intelig)
YTD
BR GAAP, R$ Mln
∆% +43% - 44% +54% -
OFCF ‘09 (1,251) 407 392 (452)
BR GAAP, R$ Mln
YTD
+290 bps
vs. 3Q09 Margin %
+470 bps
vs. 3Q09
+510 bps
vs. 3Q09
(716)
229
603
N/A
vs. 116Mln
YTD 2010
vs. 614Mln
YTD 2010
vs. 2,620Mln
YTD 2010
9
Q3 Results
Economics
Q4 Outlook
Agenda
10
1Q 2Q 3Q September YTD
mln R$
2010 2009
abs. 
YoY
% YoY 2010 2009
abs. 
YoY
% YoY 2010 2009
abs. 
YoY
% YoY 2010 2009
abs. 
YoY
% YoY
Net Revenues 3,269    3,174    96        3.0% 3,531    3,486    45        1.3% 3,648    3,440    208     6.1% 10,448  10,099  349     3.5%
of which Services 3,146    2,985    161     5.4% 3,317    3,118    199     6.4% 3,387    3,186    201     6.3% 9,850    9,289    562     6.0%
of which Handsets 124       189       (65)      ‐34.5% 213       368       (155)    ‐42.1% 261       254       7          2.8% 598       811       (213)    ‐26.3%
EBITDA 810       618       191     30.9% 887       764       123     16.1% 924       772       152     19.6% 2,620    2,155    466     21.6%
Ebitda Margin % 24.8% 19.5% 25.1% 21.9% 25.3% 22.5% 25.1% 21.3%
Capex 576       201       375     186.7% 436       429       7          1.6% 463       541       (78)      ‐14.3% 1,475    1,171    304     26.0%
EBITDA ‐ Capex 234       418       (184)    ‐44.0% 450       335       116     34.6% 461       232       229     99.0% 1,145    984       161     16.4%
Br
Gaap
Consistency in Quarterly Trend
Guidance on track
IFRS shows at OFCF level the benefit of reducing subsidy strategy
*: BRGAAP and IFRS 2009 figures Proforma including Intelig
Note: Key difference between BRGAAP and IFRS is the handsets subsides capitalization
1Q 2Q 3Q September YTD
mln R$
2010 2009
abs. 
YoY
% YoY 2010 2009
abs. 
YoY
% YoY 2010 2009
abs. 
YoY
% YoY 2010 2009
abs. 
YoY
% YoY
Net Revenues 3,296    3,198    98        3.1% 3,559    3,512    47        1.3% 3,677    3,467    209     6.0% 10,532  10,178  354     3.5%
of which Services 3,177    3,015    161     5.3% 3,350    3,151    199     6.3% 3,418    3,223    196     6.1% 9,945    9,389    556     5.9%
of which Handsets 120       183       (63)      ‐34.6% 209       361       (152)    ‐42.2% 259       245       14        5.6% 587       789       (202)    ‐25.6%
EBITDA 949       706       243     34.4% 1,012    872       140     16.1% 1,038    882       156     17.7% 2,999    2,460    539     21.9%
Ebitda Margin % 28.8% 22.1% 28.4% 24.8% 28.2% 25.4% 28.5% 24.2%
Capex 689       322       368     114.4% 520       535       (15)      ‐2.7% 526       692       (166)    ‐24.0% 1,736    1,548    187     12.1%
EBITDA ‐ Capex 260       385       (125)    ‐32.5% 492       337       155     45.9% 512       190       322     169.5% 1,264    912       352     38.6%
IFRS as
reported
by
Telecom
Italia
For perspective
Current
*
*
11
EBITDA
3Q10
Depreciation
and
Amortization
EBIT
Net
Financial
Expenses
Taxes
and
Others
Net
Income
3Q09 (693.6) 78.8 88.6 27.6772.3 194.9
151.7 26.4 (150.1) (98.2) (70.2)Y/Y 178.0
From EBITDA to Net Income (in R$ Mln)
124.7
924.0
256.8
-667.2
-61.4
-70.6
Consistent EBITDA growth
EBITDA Evolution (in R$ Mln)
EBITDA
3Q09
Δ Business
Generated +
Handsets
Δ Business
Received
(incoming)
Δ Network
Δ Commercial
Expenses EBITDA
3Q10
Δ G&A +
Other
expenses
EBITDA
Margin
25.3%
+2.8 pp
22.5%
+20%
772
273 -65
-65
-20 28
924
Net Services: +266
Products: +7
Net Revenues: +208 Costs: +57
• Marketing & Sales
• COGS
• Bad debt
• ITX
• Maintenance
• Energy & Rental
• Personal
• G&A
• Other
Non recurrent impacts (Total: 234 Mln)
• +R$164,5Mln - FX variation on Intelig’s 3Q09 results
• +R$38,5Mln - TIM Celular’s reversion of tax provision
• +R$30Mln - adherence of REFIS fiscal benefit
12
Free Cash Flow and Net Financial Position
Operational Free Cash Flow in 3Q10
924
-463
603
142
EBITDA Δ Working
capital
CAPEX Oper.
FCL. * TIM excluding Intelig
R$ 3.45 bln (of which 73% in the long term)
~22% of debt is denominated in foreign currency (100% hedged)
10.0% in the 3Q’10 vs. 9.74% in the 3Q’09 and 10.0% in the 2Q’10
Gross Debt
Average Annual
Cost
161
2,079
2,544
-603
2,520
Oper FCF Non-Oper
FCF
3Q09* 3Q102Q10
959 1,703 1,369
-18.3%
Net Financial Position – Sep10
R$ Mln
% of Net revenues
YTD09 YTD10
11.4% 14.1%
3Q09 3Q10 3Q09 3Q10 3Q09 3Q10
2x 2x 10x
3G Towers
activated
2G Capacity
(# TRX)
Microwaves
activated
+20% YoY
+54% YoY
Cash% on Net Revenues
25.3% 3.9% 16.5%
13
Q3 Results
Economics
Q4 Outlook
Agenda
14
Q4 Outlook
Community
Expansion
(Customer Base)
FMS on Voice
(Usage)
Internet Penetration
(Data)
Strategy
KPI’s 50 Mln at end
of year
MOU 140’
~10Mln
Unique
Active Users
(20% of CB)
Expected Results
Maintain
- CB Expansion
- EBITDA and Margin
Improvement
- Cash Generation
Accelerate
- Top line Growth
- Smartphone
Penetration
- Data Revenues
- Intelig Development
15
Christmas Campaign
Infinity
Ultimate
Smartphones
portfolio,
unsubsidised,
sold in a pro-
rata basis
Infinity Web
Smartphone PenetrationTiM Liberty
16
Intelig Development among Corporate Market
Service Revenues Growth
206 220
Net Revenues 2010 in R$ Mln
172
YoY growth
+29%
+26%
+14%
Q1'10 Q2'10 Q3'10 Q4'10
Rio de Janeiro’s
City Hall
352 links with
potential up to 2,000
links
Sky
AES 54 links won
30 links won
São Paulo
Government
~25 thousand mobile
lines (total
replacement)
Mobile
Fixed
Fixed
Fixed
BR GAAP
Last Auctions Won
17
Conclusions
Q3 confirms TIM Turnaround, with improvement on Network Quality,
Market Share, Revenues Growth, Profitability and Cash
“Voice is Good”: outgoing voice continues to be the key driver of
growth both in terms of Revenues and Contribution
In Q4 we will insist in marketing efforts to enlarge TIM Community,
forcing FMS on voice and penetrate the internet market via
smartphone

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Webcast 3 q10 eng

  • 1. Investor Relations – Rio de Janeiro, October 29th 2010
  • 3. 2 Q3 in few: a sustainable growth Size Growth Profitability • Market Share • Incremental Market Share Customer Base 46.9 Mln +18.5% EBITDA 24.5% 40% • Net Service Revenues • EBITDA Margin • EBIT • EBIT Margin • Operating FCF • OFCF Yield 3,648 +6.1% 924 +19.6% 25.3 +290 bps 257 +226% 7.0% +470 bps 603 +53.9% 16.5% +510 bps Q3 YoY Ability to combine Customer Base growth with higher profitability Net Revenues 3,387 +6.3%
  • 4. 3 Q1'10 Q2'10 Q3'10 25.3%25.1%24.8% ...with higher Profitability” % YoY EBITDA +31.0% +16.1% +19.6% +21.6% Δ EBITDA Margin (bps) +528 +320 +287 “Talking More” % YoY Total Rev. +3.0% + 1.3% +6.1% +3.5% % YoY Service +5.4% + 6.4% +6.3% +6.0% 3,269 3,531 3,648 MOU +42% + 51% +37% 100 110 12324.5% 24.0% 23.6% Consistency in Results Q1'10 Q2'10 Q3'10 42.4 ∆ % +17% + 17% +19% YoY growth 44.4 46.9 Q1'10 Q2'10 Q3'10 3,146 YoY growth 3,317 3,387 YTD YoY BR GAAP, R$ Mln YTD Market Share Customer Base Q1'10 Q2'10 Q3'10 4,149 YoY growth 4,769 MOU Total traffic Traffic +64% + 77% +61% Mln minutes, monthly averageCustomer base, Mln lines Net Total Revenues Net Service Revenues BR GAAP, R$ Mln 810 887 924 EBITDA EBITDA Margin “More People” “Generating more Revenues ... 5,614 IFRS: 28.2%* IFRS: 1,038* * IFRS figure according to controlling shr. Report (TIM Brazil consolidated)
  • 5. 4 24.5% 24.0% 23.6% 39.737.535.8 7.26.96.6 “More People” Market Share and Client Base Customer Base, Mln lines 46.942.4 44.4 Post Pre Market Share Q1’10 Q2’10 Q3’10 YoY growth % CB +17% +17% +19% Post +7% +12% +15% Pre +19% +19% +19% Back to #1 in NE TIM #2 Back to #2 in SP 34% 24% 17% Solid #1 in the South TIM #1 P1 P2 P3 P1 P2 P3 1.1 1.7 2.2 0.3 0.3 0.15 Incremental Market Share and Net Adds Net Adds, Mln lines 2.5 1.25 2.0 Post Pre Incremental Market Share Q1’10 Q2’10 Q3’10 #1 % of net share 49%40% 29% 25 30 35 40 45 50 jul/10 aug/10 sep/10 40% 34% 24% Market share %, Metropolitan area TIM back to #1 34% 32% 28% 6% P1 P2 P3 0 0 0 0 0 0 0 0 0 0 Q107 Q3'08 Q1'09 Q3'09 Q1'10Q1'08Q307 3Q092Q09 4Q09 1Q10 2Q10 3Q10 Back to #2 in Pre-Paid Market share %, Area 10Market share %, PR / SC Q3'10 43% 22% 20% 14%0 Q1'09 Q2'09 Q3‘09 Q4’09 Q1‘10 Q2‘10 Q3‘10 25%
  • 6. 5 100% 100% 100% 100% 100% 100% 100% 99% 100% 100% 98% 97%97% 91% “Talking more” Q1'10 Q2'10 Q3'10 Out In ∆ % + 42% + 51% + 37% MoU 2009 70 73 90 YoY growth Minutes / lines / month Q1'10 Q2'10 Q3'10 59 ∆ % - 25% - 25% - 31% SAC 2009 104 88 85 YoY growth Q1'10 Q2'10 Q3'10 2.9% 2.7% 2.0% 78 ∆ % - 33% - 5% - 33% Bad Debt 2009 4.6% 3.1% 3.2% YoY growth BR GAAP, R$ BR GAAP, % Service revenues MOU 2007 2008 2009 Q2'10 40% #1 Mkt Share LD SAC Bad Debt 100 110 123 Sales Efficiency Network Quality P3 P2 P1 Drop calls Network Quality 0.600.620.620.66 0.710.75 0.790.850.85 1.051.061.061.04 1.2 aug.09 oct.09 dec.09 feb.10 apr.10 jun.10 aug.10 * SAC = Subsidy + Commissions + AdvertIsing & Promotions 66 3.2x 2.8x 2.5xSAC/ARPU SAC • 3Q’10: R$ 69,4 Mln • 3Q’09: R$ 102,9 Mln
  • 7. 6 “Generating More Revenues”... (1/2) Q1'10 Q2'10 Q3'10 3,269 ∆ % +3.0% + 1.3% +6.1% + 3.5% 2009 3,174 3,486 3,440 10,099 YoY growth BR GAAP, R$ Mln 3,531 3,648 YTD Q1'10 Q2'10 Q3'10 3,146 ∆ % +5.4% + 6.4% +6.3% + 6.0% 2009 2,985 3,118 3,186 9,289 YoY growth BR GAAP, R$ Mln 3,317 3,387 YTD Q1'10 Q2'10 Q3'10 172 ∆ % +14.4% + 26% +29% + 24% 2009 151 165 170 485 YoY growth BR GAAP, R$ Mln 208 220 YTD Q1'10 Q2'10 Q3'10 124 ∆ % - 34.4% - 42.1% +2.8% - 26% 2009 189 368 254 811 YoY growth BR GAAP, R$ Mln 213 261 YTD Total Revenues Service Revenues Intelig Service Revenues Product Revenues Consistency Inverted trend Acceleration Take-up
  • 8. 7 ... with “High Quality Mobile Revenues” (2/2) Business Generated vs Received Service Revenues Growth Gross Margin of Outgoing Voice* Outgoing Voice Contribution 31% 27% 58% 66% 11% 12% Q3'09 Q3'10 VAS Voice Incoming Generated Received 14% -7,2% Business Generated Business Received Incoming Revenues 69% 63% Q3'09 Q3'10 Outgoing Voice Net Revenues Saving on ITX costs Δ Out Voice Contribution +20% vs. YA * (Outgoing Voice Revenue – ITX cost) / Outgoing Voice Revenues 73%69% % on Net Service Revenues % on Gross Service Revenues Δ YoY + 14% - 2% + 14% Voice Out VAS Others • Discount on services +17% YoY: – Chip Only approach (voice and data) – Push Internet Penetration . Pre: 1 month free . Post: 6 months free % YoY +10 % -7 % +223 Mln • Local: + 11% • LD: + 25%
  • 9. 8 Q1 '10 Q2 '10 Q3 '10 4.4% 6.1% 7.0% 24.8% 25.1% 25.3% Q1 '10 Q2 '10 Q3 '10 16,5% 6,5% 214 143 257 887 810 924 “Higher Profitability” EBITDA Margin % EBITDA ∆% +31% +16% +20% +22% EBITDA ‘09 618 764 772 2,155 (2009 Pro-forma TIM + Intelig) YTD BR GAAP, R$ Mln Operating FCF OFCF Yield OFCF Q1’10 Q2’10 Q3’10 EBIT EBIT ∆% - +151% +226% +454% EBIT‘09 -54 85 79 111 (2009 Pro-forma TIM + Intelig) YTD BR GAAP, R$ Mln ∆% +43% - 44% +54% - OFCF ‘09 (1,251) 407 392 (452) BR GAAP, R$ Mln YTD +290 bps vs. 3Q09 Margin % +470 bps vs. 3Q09 +510 bps vs. 3Q09 (716) 229 603 N/A vs. 116Mln YTD 2010 vs. 614Mln YTD 2010 vs. 2,620Mln YTD 2010
  • 11. 10 1Q 2Q 3Q September YTD mln R$ 2010 2009 abs.  YoY % YoY 2010 2009 abs.  YoY % YoY 2010 2009 abs.  YoY % YoY 2010 2009 abs.  YoY % YoY Net Revenues 3,269    3,174    96        3.0% 3,531    3,486    45        1.3% 3,648    3,440    208     6.1% 10,448  10,099  349     3.5% of which Services 3,146    2,985    161     5.4% 3,317    3,118    199     6.4% 3,387    3,186    201     6.3% 9,850    9,289    562     6.0% of which Handsets 124       189       (65)      ‐34.5% 213       368       (155)    ‐42.1% 261       254       7          2.8% 598       811       (213)    ‐26.3% EBITDA 810       618       191     30.9% 887       764       123     16.1% 924       772       152     19.6% 2,620    2,155    466     21.6% Ebitda Margin % 24.8% 19.5% 25.1% 21.9% 25.3% 22.5% 25.1% 21.3% Capex 576       201       375     186.7% 436       429       7          1.6% 463       541       (78)      ‐14.3% 1,475    1,171    304     26.0% EBITDA ‐ Capex 234       418       (184)    ‐44.0% 450       335       116     34.6% 461       232       229     99.0% 1,145    984       161     16.4% Br Gaap Consistency in Quarterly Trend Guidance on track IFRS shows at OFCF level the benefit of reducing subsidy strategy *: BRGAAP and IFRS 2009 figures Proforma including Intelig Note: Key difference between BRGAAP and IFRS is the handsets subsides capitalization 1Q 2Q 3Q September YTD mln R$ 2010 2009 abs.  YoY % YoY 2010 2009 abs.  YoY % YoY 2010 2009 abs.  YoY % YoY 2010 2009 abs.  YoY % YoY Net Revenues 3,296    3,198    98        3.1% 3,559    3,512    47        1.3% 3,677    3,467    209     6.0% 10,532  10,178  354     3.5% of which Services 3,177    3,015    161     5.3% 3,350    3,151    199     6.3% 3,418    3,223    196     6.1% 9,945    9,389    556     5.9% of which Handsets 120       183       (63)      ‐34.6% 209       361       (152)    ‐42.2% 259       245       14        5.6% 587       789       (202)    ‐25.6% EBITDA 949       706       243     34.4% 1,012    872       140     16.1% 1,038    882       156     17.7% 2,999    2,460    539     21.9% Ebitda Margin % 28.8% 22.1% 28.4% 24.8% 28.2% 25.4% 28.5% 24.2% Capex 689       322       368     114.4% 520       535       (15)      ‐2.7% 526       692       (166)    ‐24.0% 1,736    1,548    187     12.1% EBITDA ‐ Capex 260       385       (125)    ‐32.5% 492       337       155     45.9% 512       190       322     169.5% 1,264    912       352     38.6% IFRS as reported by Telecom Italia For perspective Current * *
  • 12. 11 EBITDA 3Q10 Depreciation and Amortization EBIT Net Financial Expenses Taxes and Others Net Income 3Q09 (693.6) 78.8 88.6 27.6772.3 194.9 151.7 26.4 (150.1) (98.2) (70.2)Y/Y 178.0 From EBITDA to Net Income (in R$ Mln) 124.7 924.0 256.8 -667.2 -61.4 -70.6 Consistent EBITDA growth EBITDA Evolution (in R$ Mln) EBITDA 3Q09 Δ Business Generated + Handsets Δ Business Received (incoming) Δ Network Δ Commercial Expenses EBITDA 3Q10 Δ G&A + Other expenses EBITDA Margin 25.3% +2.8 pp 22.5% +20% 772 273 -65 -65 -20 28 924 Net Services: +266 Products: +7 Net Revenues: +208 Costs: +57 • Marketing & Sales • COGS • Bad debt • ITX • Maintenance • Energy & Rental • Personal • G&A • Other Non recurrent impacts (Total: 234 Mln) • +R$164,5Mln - FX variation on Intelig’s 3Q09 results • +R$38,5Mln - TIM Celular’s reversion of tax provision • +R$30Mln - adherence of REFIS fiscal benefit
  • 13. 12 Free Cash Flow and Net Financial Position Operational Free Cash Flow in 3Q10 924 -463 603 142 EBITDA Δ Working capital CAPEX Oper. FCL. * TIM excluding Intelig R$ 3.45 bln (of which 73% in the long term) ~22% of debt is denominated in foreign currency (100% hedged) 10.0% in the 3Q’10 vs. 9.74% in the 3Q’09 and 10.0% in the 2Q’10 Gross Debt Average Annual Cost 161 2,079 2,544 -603 2,520 Oper FCF Non-Oper FCF 3Q09* 3Q102Q10 959 1,703 1,369 -18.3% Net Financial Position – Sep10 R$ Mln % of Net revenues YTD09 YTD10 11.4% 14.1% 3Q09 3Q10 3Q09 3Q10 3Q09 3Q10 2x 2x 10x 3G Towers activated 2G Capacity (# TRX) Microwaves activated +20% YoY +54% YoY Cash% on Net Revenues 25.3% 3.9% 16.5%
  • 15. 14 Q4 Outlook Community Expansion (Customer Base) FMS on Voice (Usage) Internet Penetration (Data) Strategy KPI’s 50 Mln at end of year MOU 140’ ~10Mln Unique Active Users (20% of CB) Expected Results Maintain - CB Expansion - EBITDA and Margin Improvement - Cash Generation Accelerate - Top line Growth - Smartphone Penetration - Data Revenues - Intelig Development
  • 16. 15 Christmas Campaign Infinity Ultimate Smartphones portfolio, unsubsidised, sold in a pro- rata basis Infinity Web Smartphone PenetrationTiM Liberty
  • 17. 16 Intelig Development among Corporate Market Service Revenues Growth 206 220 Net Revenues 2010 in R$ Mln 172 YoY growth +29% +26% +14% Q1'10 Q2'10 Q3'10 Q4'10 Rio de Janeiro’s City Hall 352 links with potential up to 2,000 links Sky AES 54 links won 30 links won São Paulo Government ~25 thousand mobile lines (total replacement) Mobile Fixed Fixed Fixed BR GAAP Last Auctions Won
  • 18. 17 Conclusions Q3 confirms TIM Turnaround, with improvement on Network Quality, Market Share, Revenues Growth, Profitability and Cash “Voice is Good”: outgoing voice continues to be the key driver of growth both in terms of Revenues and Contribution In Q4 we will insist in marketing efforts to enlarge TIM Community, forcing FMS on voice and penetrate the internet market via smartphone