This document contains a short questionnaire to gather feedback to improve a website. It asks the user to select answers to questions using drop-down menus and radio buttons, which should take 2-3 minutes to complete. It also provides an option to include contact information to participate in future surveys. A note reminds users to contact customer service instead of using the form if they have comments or concerns requiring a response.

1. websites that work

7. 76% of pages are scrolled
http://blog.clicktale.com/?p=19

30. The following questionnaire is designed to provide us with
information that will help us improve the site and make it
more relevant to your needs. Please select your answers
from the drop-down menus and radio buttons below. The
questionnaire should only take you 2-3 minutes to
complete.
At the bottom of this form you can choose to leave your
name, address and telephone number. If you leave your
name and number, you may be contacted in the future to
participate in a survey to help us improve this site.
If you have comments or concerns that require a response
please contact customer services.

31. Please help us improve the site by answering these
questions. It should only take you 2-3 minutes to
complete this survey.
Note: If you have comments or concerns that require a
response don’t use this form. Instead please contact
customer services.

36. Don’t fixate on the fold
Keep the choices limited
Be pragmatic about brand
Write for your audience
Keep it concise
Concentrate on the details

37. questions?
These slides: boagworld.com/conferences/fuel
Credits:
http://flickr.com/photos/felix42/
http://flickr.com/photos/fabuleuxfab/
http://flickr.com/photos/devachan77/