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From $0 to $21MM ARR
Our Biggest Marketing Fuck-Up’s (& What You Can Learn From Them)
0" 1" 2" 3" 4" 5"
Salesforce"
Workday"
Zenefits"
Years&to&$20mm&ARR&
Sa
W
From 5 to 1,000+ EE’s in ~2.5 years
FUCK-UP #1: 

We stopped doing things 

that didn’t scale.
What you can learn from it:
Don’t let your limitations limit you.

Work first. Worry later.
FUCK-UP #1: 

We stopped doing things 

that didn’t scale.
FUCK-UP #2: 

We listened to each other.
FUCK-UP #2: 

We listened to each other.
What you can learn from it:
D.R.E.A.M

(Data Rules Everything Around Me)
FUCK-UP #3: 

We set realistic goals.
FUCK-UP #3: 

We set realistic goals.
What you can learn from it:
Stretch Goal = The Goal
FUCK-UP #4: 

We hired people when we needed them.
FUCK-UP #4: 

We hired people when we needed them.
What you can learn from it:
Hire people you need 3 months from today.
FUCK-UP #5: 

We focused on what worked.
FUCK-UP #5: 

We focused on what worked.
What you can learn from it:
MVM (Minimum Viable Marketing)
Learn from our mistakes:
• Don’t let your limitations limit you. 

Work first. Worry later.
• D.R.E.A.M
• Stretch Goals = The Goal (Ask: What if?)
• Hire for what you need in 3 months.
• MVM (Minimum Viable Marketing)

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[WDM 2015] Zenefits >> Matt Epstein "From $0 to $21M ARR: Our 5 Biggest Marketing F***Ups (& What You Can Learn From Them)"

  • 1. From $0 to $21MM ARR Our Biggest Marketing Fuck-Up’s (& What You Can Learn From Them)
  • 2. 0" 1" 2" 3" 4" 5" Salesforce" Workday" Zenefits" Years&to&$20mm&ARR& Sa W
  • 3. From 5 to 1,000+ EE’s in ~2.5 years
  • 4.
  • 5. FUCK-UP #1: 
 We stopped doing things 
 that didn’t scale.
  • 6. What you can learn from it: Don’t let your limitations limit you.
 Work first. Worry later. FUCK-UP #1: 
 We stopped doing things 
 that didn’t scale.
  • 7. FUCK-UP #2: 
 We listened to each other.
  • 8. FUCK-UP #2: 
 We listened to each other. What you can learn from it: D.R.E.A.M
 (Data Rules Everything Around Me)
  • 9. FUCK-UP #3: 
 We set realistic goals.
  • 10. FUCK-UP #3: 
 We set realistic goals. What you can learn from it: Stretch Goal = The Goal
  • 11. FUCK-UP #4: 
 We hired people when we needed them.
  • 12. FUCK-UP #4: 
 We hired people when we needed them. What you can learn from it: Hire people you need 3 months from today.
  • 13. FUCK-UP #5: 
 We focused on what worked.
  • 14. FUCK-UP #5: 
 We focused on what worked. What you can learn from it: MVM (Minimum Viable Marketing)
  • 15. Learn from our mistakes: • Don’t let your limitations limit you. 
 Work first. Worry later. • D.R.E.A.M • Stretch Goals = The Goal (Ask: What if?) • Hire for what you need in 3 months. • MVM (Minimum Viable Marketing)