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Wake Me Up When December Ends:
Making Sense of Chatbot ‘Authors’
SHARP 2022: Power of the Written Word | 'Whose Power?' Panel
Leah Henrickson
Title Page
University of Leeds
L.R.Henrickson@leeds.ac.uk
twitter.com/leahhenrickson
Title Page Introduction
https://www.sfchronicle.com/projects/2021/jessica-simulation-artificial-intelligence
Meet Jessica (sort of).
Title Page Introduction Key Questions
dead people chatbots power what is happening
What are the personal and social
implications of this kind of technology?
What power do these systems have?
Whose power might these systems be
embodying?
Who is the author of a chatbot/thanabot's
output?
How do we make sense of these
interactions?
Who are we actually talking to when we
talk to a chatbot/thanabot?
'I began with the desire to speak
with the dead. […] It was true that
I could hear only my own voice,
but my own voice was the voice
of the dead, for the dead had
contrived to leave textual traces
of themselves, and those traces
make themselves heard in the
voices of the living.'


Stephen Greenblatt, Shakespearean Negotiations
(Berkeley: University of California Press, 1988), p. 1.
Key Questions
Title Page Introduction Key Questions Literature
how to reference yourself without looking conceited
'Algorithmic authorship affronts the conventional
author–reader relationship – the hermeneutic
contract – through hyper-individualistic
personalisation of reading experiences.'
Me, Reading Computer-Generated Texts (Cambridge: Cambridge University Press,
2021), p. 36.
The Hermeneutic Contract
The Lovelace Effect
'The Lovelace effect mediates actual software
functionality with how individuals conceptualize and
interpret that software, reminding us that all
outcomes of interactions between humans and
machines represent constant implicit and indirect
negotiation between programmer intention and user
experience.'
Simone Natale and Me, 'The Lovelace effect: Perceptions of creativity in machines', New
Media & Society (2022), 13 <https://doi.org/10.1177/14614448221077278>.
Literature
Title Page Introduction Literature Methodology
Manuel Menke and Christian Schwarzenegger, 'On the Relativity of Old and New Media: A Lifeworld Perspective', Convergence, 25.4 (2019), 657-672.
How do we talk about these
technologies?
Rhetoric
How do we use these technologies?
Everyday Experiences
How do these technologies
make us feel?
Emotions
Key Questions
Lifeworlds of Chatbots
'Be Right Back (S2E1)', Black Mirror (2013) https://www.pexels.com/photo/black-and-white-photos-of-toddlers-1596882
https://www.pexels.com/photo/woman-in-white-and-black-striped-crew-neck-shirt-holding-black-smartphone-3869370
Title Page Introduction Methodology Results?
why book history matters
Results: Be Right Back.
This is all about authorship and reader response.
We need book historians to speak up in conversations about chatbots.
Book historians are especially well-positioned to contribute to discussions about the development, ethics,
usage, hermeneutics, and so many more facets of digital experiences. Many of these discussions are
currently dominated by computing folks who are driven by novelty and pushing the boundaries of what is
possible. Book historians know the power of communicative technologies, though. They have thousands of
years of examples that show that just because something can be done does not mean that it should be done.
Likewise, they have thousands of years of examples of innovative and impactful applications of
communications technologies: examples that can help us identify ways of facilitating connections and self-
reflection (and, for thanabots, grieving) that don't come with excessively divisive power dynamics.
Key Questions Literature
Title Page Introduction Literature Methodology
Key Questions Results? Conclusion
I ❤️SHARP
Leah Henrickson
University of Leeds
L.R.Henrickson@leeds.ac.uk
twitter.com/leahhenrickson
chat with
chat with
chat with

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Wake Me Up When December Ends: Making Sense of Chatbot 'Authors'

  • 1. Wake Me Up When December Ends: Making Sense of Chatbot ‘Authors’ SHARP 2022: Power of the Written Word | 'Whose Power?' Panel Leah Henrickson Title Page University of Leeds L.R.Henrickson@leeds.ac.uk twitter.com/leahhenrickson
  • 3. Title Page Introduction Key Questions dead people chatbots power what is happening What are the personal and social implications of this kind of technology? What power do these systems have? Whose power might these systems be embodying? Who is the author of a chatbot/thanabot's output? How do we make sense of these interactions? Who are we actually talking to when we talk to a chatbot/thanabot? 'I began with the desire to speak with the dead. […] It was true that I could hear only my own voice, but my own voice was the voice of the dead, for the dead had contrived to leave textual traces of themselves, and those traces make themselves heard in the voices of the living.' Stephen Greenblatt, Shakespearean Negotiations (Berkeley: University of California Press, 1988), p. 1. Key Questions
  • 4. Title Page Introduction Key Questions Literature how to reference yourself without looking conceited 'Algorithmic authorship affronts the conventional author–reader relationship – the hermeneutic contract – through hyper-individualistic personalisation of reading experiences.' Me, Reading Computer-Generated Texts (Cambridge: Cambridge University Press, 2021), p. 36. The Hermeneutic Contract The Lovelace Effect 'The Lovelace effect mediates actual software functionality with how individuals conceptualize and interpret that software, reminding us that all outcomes of interactions between humans and machines represent constant implicit and indirect negotiation between programmer intention and user experience.' Simone Natale and Me, 'The Lovelace effect: Perceptions of creativity in machines', New Media & Society (2022), 13 <https://doi.org/10.1177/14614448221077278>. Literature
  • 5. Title Page Introduction Literature Methodology Manuel Menke and Christian Schwarzenegger, 'On the Relativity of Old and New Media: A Lifeworld Perspective', Convergence, 25.4 (2019), 657-672. How do we talk about these technologies? Rhetoric How do we use these technologies? Everyday Experiences How do these technologies make us feel? Emotions Key Questions Lifeworlds of Chatbots 'Be Right Back (S2E1)', Black Mirror (2013) https://www.pexels.com/photo/black-and-white-photos-of-toddlers-1596882 https://www.pexels.com/photo/woman-in-white-and-black-striped-crew-neck-shirt-holding-black-smartphone-3869370
  • 6. Title Page Introduction Methodology Results? why book history matters Results: Be Right Back. This is all about authorship and reader response. We need book historians to speak up in conversations about chatbots. Book historians are especially well-positioned to contribute to discussions about the development, ethics, usage, hermeneutics, and so many more facets of digital experiences. Many of these discussions are currently dominated by computing folks who are driven by novelty and pushing the boundaries of what is possible. Book historians know the power of communicative technologies, though. They have thousands of years of examples that show that just because something can be done does not mean that it should be done. Likewise, they have thousands of years of examples of innovative and impactful applications of communications technologies: examples that can help us identify ways of facilitating connections and self- reflection (and, for thanabots, grieving) that don't come with excessively divisive power dynamics. Key Questions Literature
  • 7. Title Page Introduction Literature Methodology Key Questions Results? Conclusion I ❤️SHARP Leah Henrickson University of Leeds L.R.Henrickson@leeds.ac.uk twitter.com/leahhenrickson chat with chat with chat with