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WHAT
OBJECTIVE
200 ICS youth volunteers by
the end of March (5 weeks)
WHY
S
O
T
W
•	 Strong ICS Social Media community.
•	 Local online relevance (alexa.org) and good
       bouncing rate (43%).
•	 Youth volunteering requires more audiovisual
        content (more expensive).
•	 Volunteer support does not seem to have a
        continuity programme.
•	 Partnerships and Government support increases Social Proof.
•	 Social recognition and influencing others drive younger audiences to
support a cause / become a volunteer.
•	 Cause conversation occurs primarily on Social Media.
•	 Increasing violence in other Africa regions affects recruitment .
•	 Government support may not be scalable.
CHANNELS
WHEREINTERNAL
•	 18-25-oriented Social
Media networks (Snapchat,
Periscope).
•	 ICS Social Media channels.
•	 ICS newsletter /internal
communications.
•	 Volunteers network (current /
former volunteers).
EXTERNAL
•	 Partners (focal points).
•	 Universities (students,
professors).
•	 Community (local talents,
venues).
•	 Local media (newspaper
articles, television).
•	 Government (to be included
in similar programmes /
vulnerable youth population
programmes).
100 NEW
REGISTERED
USERS
$13000
Social Media
(non-paid)
Facebook
Instagram
Twitter
YouTube
Website
Social Media
(paid)
Facebook
Instagram
Twitter
Volunteers
(current /
former)
•	 Regular posting.
•	 Social Media
Campaign.
•	 Content reuse.
•	 Analysis and
improvement of    
Lead acquisition page
•	 Ads Campaign
•	 Campaign
optimisation.
•	 Leads acquisition.
•	 Programme advocacy
with before/after
experience.
•	 Engage with
Partners to promote
volunteering among
employees’ relatives.
•	 Graphic designer /
Content Developer
(to create social media
posts) (part-time).
•	 Community Manager
(full- time).
•	 Graphic designer /
Content Developer
(to create Ads) (part-
time).
•	 Community Manager
(full- time).
•	 Content Developer
(to create / reuse
videos of volunteers’
experience).
•	 Focal point (part-
time) with Partners
(to assess feasibility of
including their staff
on the campaign).
•	 Branding for Social
Media Campaign.
•	 Social Media fanbase
increase of 15%
(organic).
•	 20 new registered
users.
•	 Social Media fanbase
increase of 25%.
•	 Redirection to
Website of 20%.
•	 30 new registered.
•	 50 new registered   
volunteers.
•	 2 workshops
on Partners
headquarters
for volunteering
advocacy.
•	 $8000 (1 Community
Manager + 1 Content
Developer, 1 month).
•	 $2000 (Ads budget ,   
1 month).
•	 $3000 (1 Focal point
part-time, 1 month).
ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES
BUDGET PLANS
HOWLOWBUDGET
Social Media
(non-paid)
Facebook
Instagram
Twitter
YouTube
Website
Social Media
(paid)
Facebook
Instagram
Twitter
Volunteers
(current /
former)
•	 Regular posting.
•	 Social Media.
•	 Campaign.
•	 Content reuse.
•	 Analysis and
improvement of Lead
acquisition page.
•	 Ads Campaign.
•	 Campaign
optimisation.
•	 Leads acquisition.
•	 Programme advocacy
with before/after
experience.
•	 Engage with
Partners to promote
volunteering among
employees’ relatives.
•	 Graphic designer /
Content Developer  
(to create social media
posts) (part-time).
•	 Community Manager
(full-time).
•	 Graphic designer /
Content Developer  
(to create Ads) (part-
time).
•	 Community Manager
(full-time).
•	 Content Developer
(to create /reuse
videos of volunteers’
experience).
•	 Focal point (part-
time) with Partners
(to assess feasibility of
including their staff
on the campaign).
•	 Branding for Social
Media Campaign.
•	 Social Media fanbase
increase of 15%
(organic).
•	 20 new registered
users.
•	 Social Media fanbase
increase of 25%.
•	 Redirection to
Website of 20%.
•	 30 new registered
users.
•	 50 new registered
volunteers.
•	 2 workshops
on Partners
headquarters  for
volunteering
advocacy.
•	 $8000 (1 Community
Manager + 1 Content
Developer, 1 month).
•	 $2000 (Ads budget ,   
1 month).
•	 $3000 (1 Focal point
part-time, 1 month).
ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES
BUDGET PLANS
HOWMEDIUMBUDGET
Schools and
Universities
Communities
•	 Programme advocacy
with College faculties
and Schools.
•	 Engage with student
groups to promote
volunteer registration.
•	 Schedule workshops
with volunteers to
promote volunteer
service.
•	 Engage with youth-
oriented local venues
for volunteering
promotion.
•	 Engage with local
talents/artists
to act as project
ambassadors and
promote registration.
•	 Focal point (part-
time) to engage with
college and school
authorities and
professors.
•	 Graphic Designer/
Content Developer
to create engaging
materials to give at
the University.
•	 Focal point (part-time)
to scout potential
ambassadors and
venues owners.
•	 30 new registered
volunteers.
•	 200 new leads.
•	 20 new registered
volunteers.
•	 30 new leads
•	 $3000 (1 Focal point
part-time, 1 month).
•	 $3000 (1 Focal point
part-time, 1 month).
ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES
BUDGET PLANS
HOWMEDIUMBUDGET
150 NEW
REGISTERED
USERS
$19000
Social Media
(non-paid)
Facebook
Instagram
Twitter
YouTube
Website
Social Media
(paid)
Facebook
Instagram
Twitter
Volunteers
(current /
former)
•	 Regular posting.
•	 Social Media.
•	 Campaign.
•	 Content reuse.
•	 Analysis and
improvement of Lead
acquisition page.
•	 Ads Campaign.
•	 Campaign
optimisation.
•	 Leads acquisition.
•	 Programme advocacy
with before/after
experience.
•	 Engage with
Partners to promote
volunteering among
employees’ relatives.
•	 Graphic designer /
Content Developer  
(to create social media
posts) (part-time).
•	 Community Manager
(full-time).
•	 Graphic designer /
Content Developer  
(to create Ads) (part-
time).
•	 Community Manager
(full-time).
•	 Content Developer
(to create /reuse
videos of volunteers’
experience).
•	 Focal point (part-
time) with Partners
(to assess feasibility of
including their staff
on the campaign).
•	 Branding for Social
Media Campaign.
•	 Social Media fanbase
increase of 15%
(organic).
•	 20 new registered
users.
•	 Social Media fanbase
increase of 25%.
•	 Redirection to
Website of 20%.
•	 30 new registered
users.
•	 50 new registered
volunteers.
•	 2 workshops
on Partners
headquarters  for
volunteering
advocacy.
•	 $8000 (1 Community
Manager + 1 Content
Developer, 1 month).
•	 $2000 (Ads budget ,   
1 month).
•	 $3000 (1 Focal point
part-time, 1 month).
ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES
BUDGET PLANS
HOWHIGHBUDGET
Schools and
Universities
Communities
•	 Programme advocacy
with College faculties
and Schools.
•	 Engage with student
groups to promote
volunteer registration.
•	 Schedule workshops
with volunteers to
promote volunteer
service.
•	 Engage with youth-
oriented local venues
for volunteering
promotion.
•	 Engage with local
talents/artists
to act as project
ambassadors and
promote registration.
•	 Focal point (part-
time) to engage with
college and school
authorities and
professors.
•	 Graphic Designer/
Content Developer
to create engaging
materials to give at
the University.
•	 Focal point (part-time)
to scout potential
ambassadors and
venues owners.
•	 30 new registered
volunteers.
•	 200 new leads.
•	 20 new registered
volunteers.
•	 30 new leads
•	 $3000 (1 Focal point
part-time, 1 month).
•	 $3000 (1 Focal point
part-time, 1 month).
ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES
BUDGET PLANS
HOWHIGHBUDGET
Local Media
Government
/ Ministers
•	 Coordinate a press
conference to
promote the utility
and need of youth
volunteering.
•	 Engage with local
celebrities to enact as
ambassadors of  the
campaign.
•	 Engage with local
television networks
to promote the
campaign.
•	 Engage with local
journalists to writhe
articles about the
importance of
youth volunteering
experience.
•	 Engage with
Ministers to include
youth volunteering
into their activities
framework.
•	 Promote youth
volunteering among
their programmes
for young people in  
vulnerable situations.
•	 Focal point (full-
time) to engage with
traditional media
channels.
•	 Top-Down support
to engage in wide
broadcasting
promotion and
dissemination.
•	 Audiovisual content
production and
post-production for
television and other
resolutions.
•	 Focal point (full-time)
to engage with	
the government and
followup with the
processes.
•	 200 new registered
volunteers.
•	 500 new leads.
•	 50 new registered
volunteers.
•	 100 new leads.
•	 $5000 (1 Focal point
full-time, 1 month).	
$10000 (1 press
conference).	
$15000 (audiovisual
content production
and post-production).
•	 $5000 (1 Focal point
full-time, 1 month).
ACTIVITIESCHANNELS OUTCOMES
400 NEW
REGISTERED
USERS
REQUIREMENTS COST ESTIMATES
$54000
BUDGET PLANS
HOWHIGHBUDGET
•	 Short deadlines.
•	 Graphic materials
not approved.
•	 Contact person
with external
partners is no
longer associated.
•	 Social media
system shortage.
•	 Troll attacks on our
reputation.
•	 Schedule plan
adjustments
due to posponed
meetings (focal
points).
•	 Missed deadlines.
•	 Campaign
adjustments to me.
•	 Unachieved
production
expectations on
Printables.
•	 Lack of additional
support from
Partners.
•	 Print office
delivery time
increases costs.
•	 Budget
adjustments.
•	 Ambassadors /
local talents attack
on our reputation.
•	 Hacking of Social
Media accounts
or tampering
by third-party
entities.
•	 Changes on  Social
Media campaign
goals.
•	 Payments to third-
party suppliers not
delivered on time.
•	 Changes on
Audience
segmentation.
•	 Budget cut.
•	 Volunteers
attacking our
reputation.
LIKELIHOOD
VERY HIGH
MEDIUM
LOW
VERY LOW
HIGH
VERY LOW LOW MEDIUM HIGH VERY HIGH
IMPACT
RISKS
NEXT STEPS
•	 Create an engagement strategy
to work with Universities and
Schools through the entire
year.
•	 Follow up on agreements with
Government and Ministries
to promote a top-down
approach.
•	 Create a self-sustainable
strategy to keep the
volunteers engaged with
the movement and the
organisation.
•	 Develop a crowdsourcing
approach to create new ideas
and design improvements to
the programme.

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VSO -Strategy for 200 volunteers in 1 month

  • 1.
  • 2. WHAT OBJECTIVE 200 ICS youth volunteers by the end of March (5 weeks)
  • 3. WHY S O T W • Strong ICS Social Media community. • Local online relevance (alexa.org) and good bouncing rate (43%). • Youth volunteering requires more audiovisual content (more expensive). • Volunteer support does not seem to have a continuity programme. • Partnerships and Government support increases Social Proof. • Social recognition and influencing others drive younger audiences to support a cause / become a volunteer. • Cause conversation occurs primarily on Social Media. • Increasing violence in other Africa regions affects recruitment . • Government support may not be scalable.
  • 4. CHANNELS WHEREINTERNAL • 18-25-oriented Social Media networks (Snapchat, Periscope). • ICS Social Media channels. • ICS newsletter /internal communications. • Volunteers network (current / former volunteers). EXTERNAL • Partners (focal points). • Universities (students, professors). • Community (local talents, venues). • Local media (newspaper articles, television). • Government (to be included in similar programmes / vulnerable youth population programmes).
  • 5. 100 NEW REGISTERED USERS $13000 Social Media (non-paid) Facebook Instagram Twitter YouTube Website Social Media (paid) Facebook Instagram Twitter Volunteers (current / former) • Regular posting. • Social Media Campaign. • Content reuse. • Analysis and improvement of Lead acquisition page • Ads Campaign • Campaign optimisation. • Leads acquisition. • Programme advocacy with before/after experience. • Engage with Partners to promote volunteering among employees’ relatives. • Graphic designer / Content Developer (to create social media posts) (part-time). • Community Manager (full- time). • Graphic designer / Content Developer (to create Ads) (part- time). • Community Manager (full- time). • Content Developer (to create / reuse videos of volunteers’ experience). • Focal point (part- time) with Partners (to assess feasibility of including their staff on the campaign). • Branding for Social Media Campaign. • Social Media fanbase increase of 15% (organic). • 20 new registered users. • Social Media fanbase increase of 25%. • Redirection to Website of 20%. • 30 new registered. • 50 new registered volunteers. • 2 workshops on Partners headquarters for volunteering advocacy. • $8000 (1 Community Manager + 1 Content Developer, 1 month). • $2000 (Ads budget , 1 month). • $3000 (1 Focal point part-time, 1 month). ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES BUDGET PLANS HOWLOWBUDGET
  • 6. Social Media (non-paid) Facebook Instagram Twitter YouTube Website Social Media (paid) Facebook Instagram Twitter Volunteers (current / former) • Regular posting. • Social Media. • Campaign. • Content reuse. • Analysis and improvement of Lead acquisition page. • Ads Campaign. • Campaign optimisation. • Leads acquisition. • Programme advocacy with before/after experience. • Engage with Partners to promote volunteering among employees’ relatives. • Graphic designer / Content Developer (to create social media posts) (part-time). • Community Manager (full-time). • Graphic designer / Content Developer (to create Ads) (part- time). • Community Manager (full-time). • Content Developer (to create /reuse videos of volunteers’ experience). • Focal point (part- time) with Partners (to assess feasibility of including their staff on the campaign). • Branding for Social Media Campaign. • Social Media fanbase increase of 15% (organic). • 20 new registered users. • Social Media fanbase increase of 25%. • Redirection to Website of 20%. • 30 new registered users. • 50 new registered volunteers. • 2 workshops on Partners headquarters for volunteering advocacy. • $8000 (1 Community Manager + 1 Content Developer, 1 month). • $2000 (Ads budget , 1 month). • $3000 (1 Focal point part-time, 1 month). ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES BUDGET PLANS HOWMEDIUMBUDGET
  • 7. Schools and Universities Communities • Programme advocacy with College faculties and Schools. • Engage with student groups to promote volunteer registration. • Schedule workshops with volunteers to promote volunteer service. • Engage with youth- oriented local venues for volunteering promotion. • Engage with local talents/artists to act as project ambassadors and promote registration. • Focal point (part- time) to engage with college and school authorities and professors. • Graphic Designer/ Content Developer to create engaging materials to give at the University. • Focal point (part-time) to scout potential ambassadors and venues owners. • 30 new registered volunteers. • 200 new leads. • 20 new registered volunteers. • 30 new leads • $3000 (1 Focal point part-time, 1 month). • $3000 (1 Focal point part-time, 1 month). ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES BUDGET PLANS HOWMEDIUMBUDGET 150 NEW REGISTERED USERS $19000
  • 8. Social Media (non-paid) Facebook Instagram Twitter YouTube Website Social Media (paid) Facebook Instagram Twitter Volunteers (current / former) • Regular posting. • Social Media. • Campaign. • Content reuse. • Analysis and improvement of Lead acquisition page. • Ads Campaign. • Campaign optimisation. • Leads acquisition. • Programme advocacy with before/after experience. • Engage with Partners to promote volunteering among employees’ relatives. • Graphic designer / Content Developer (to create social media posts) (part-time). • Community Manager (full-time). • Graphic designer / Content Developer (to create Ads) (part- time). • Community Manager (full-time). • Content Developer (to create /reuse videos of volunteers’ experience). • Focal point (part- time) with Partners (to assess feasibility of including their staff on the campaign). • Branding for Social Media Campaign. • Social Media fanbase increase of 15% (organic). • 20 new registered users. • Social Media fanbase increase of 25%. • Redirection to Website of 20%. • 30 new registered users. • 50 new registered volunteers. • 2 workshops on Partners headquarters for volunteering advocacy. • $8000 (1 Community Manager + 1 Content Developer, 1 month). • $2000 (Ads budget , 1 month). • $3000 (1 Focal point part-time, 1 month). ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES BUDGET PLANS HOWHIGHBUDGET
  • 9. Schools and Universities Communities • Programme advocacy with College faculties and Schools. • Engage with student groups to promote volunteer registration. • Schedule workshops with volunteers to promote volunteer service. • Engage with youth- oriented local venues for volunteering promotion. • Engage with local talents/artists to act as project ambassadors and promote registration. • Focal point (part- time) to engage with college and school authorities and professors. • Graphic Designer/ Content Developer to create engaging materials to give at the University. • Focal point (part-time) to scout potential ambassadors and venues owners. • 30 new registered volunteers. • 200 new leads. • 20 new registered volunteers. • 30 new leads • $3000 (1 Focal point part-time, 1 month). • $3000 (1 Focal point part-time, 1 month). ACTIVITIESCHANNELS OUTCOMESREQUIREMENTS COST ESTIMATES BUDGET PLANS HOWHIGHBUDGET
  • 10. Local Media Government / Ministers • Coordinate a press conference to promote the utility and need of youth volunteering. • Engage with local celebrities to enact as ambassadors of the campaign. • Engage with local television networks to promote the campaign. • Engage with local journalists to writhe articles about the importance of youth volunteering experience. • Engage with Ministers to include youth volunteering into their activities framework. • Promote youth volunteering among their programmes for young people in vulnerable situations. • Focal point (full- time) to engage with traditional media channels. • Top-Down support to engage in wide broadcasting promotion and dissemination. • Audiovisual content production and post-production for television and other resolutions. • Focal point (full-time) to engage with the government and followup with the processes. • 200 new registered volunteers. • 500 new leads. • 50 new registered volunteers. • 100 new leads. • $5000 (1 Focal point full-time, 1 month). $10000 (1 press conference). $15000 (audiovisual content production and post-production). • $5000 (1 Focal point full-time, 1 month). ACTIVITIESCHANNELS OUTCOMES 400 NEW REGISTERED USERS REQUIREMENTS COST ESTIMATES $54000 BUDGET PLANS HOWHIGHBUDGET
  • 11. • Short deadlines. • Graphic materials not approved. • Contact person with external partners is no longer associated. • Social media system shortage. • Troll attacks on our reputation. • Schedule plan adjustments due to posponed meetings (focal points). • Missed deadlines. • Campaign adjustments to me. • Unachieved production expectations on Printables. • Lack of additional support from Partners. • Print office delivery time increases costs. • Budget adjustments. • Ambassadors / local talents attack on our reputation. • Hacking of Social Media accounts or tampering by third-party entities. • Changes on Social Media campaign goals. • Payments to third- party suppliers not delivered on time. • Changes on Audience segmentation. • Budget cut. • Volunteers attacking our reputation. LIKELIHOOD VERY HIGH MEDIUM LOW VERY LOW HIGH VERY LOW LOW MEDIUM HIGH VERY HIGH IMPACT RISKS
  • 12. NEXT STEPS • Create an engagement strategy to work with Universities and Schools through the entire year. • Follow up on agreements with Government and Ministries to promote a top-down approach. • Create a self-sustainable strategy to keep the volunteers engaged with the movement and the organisation. • Develop a crowdsourcing approach to create new ideas and design improvements to the programme.