Cloudway Consulting Pvt Ltd Is a SAP Strategic Sourcing Consulting Company For SAP, SAP S4 Hana, SAP Ariba, SAP C4C, Success Factor and Business By Design for More Call us at +0120-4226511
Roche Considers Enterprise Contract Management Software from IcertisIcertis
Roche Diagnostics rebuild its contract management system on the Icertis Contract Management Platform, which has helped them to scale to meet an increasing volume of contracts. Roche now has end to end visibility into the contracting process.
IT outsourcing - Best practices in vendor managementComarch
Vendor management to meet business objectives, to minimize potential business disription and to avoid deal and delivery failure. What is important for vendor management and what are the lessons learned?
Slides rountable IACCM Americas Forum 2015 - The role of the Contract Manager...Pablo CILOTTA
Discussion points in our roundtable held in the framework of the IACCM Americas Forum, 7th October 2015, Henderson, Nevada, USA. Presented by Pablo Cilotta, Director South and Central America IACCM, pcilotta@iaccm.com
Optimize Costs & Deliver Value through Enterprise Contract Management SoftwareIcertis
A contract management solution initative in any enterprise starts with automating the contract lifecycle process to bring in some form of governance and control. Automation brings improvements in productivity and visibility.
We need to revolutionize the way we look at Contract Lifecycle Management. Rather than mere transaction and record-keeping, contract lifecycle management needs to take up a strategic role. Intelligent, seamless, enterprise-wide is the way to go. Contracts and partnerships need to ride the wave of dynamism on which business rides today. Responsive, intelligent contract management that reflects the uncertainty of the environment and adapts to the needs of both the buyer and seller parties is the way ahead for contract management systems.
Cloudway Consulting Pvt Ltd Is a SAP Strategic Sourcing Consulting Company For SAP, SAP S4 Hana, SAP Ariba, SAP C4C, Success Factor and Business By Design for More Call us at +0120-4226511
Roche Considers Enterprise Contract Management Software from IcertisIcertis
Roche Diagnostics rebuild its contract management system on the Icertis Contract Management Platform, which has helped them to scale to meet an increasing volume of contracts. Roche now has end to end visibility into the contracting process.
IT outsourcing - Best practices in vendor managementComarch
Vendor management to meet business objectives, to minimize potential business disription and to avoid deal and delivery failure. What is important for vendor management and what are the lessons learned?
Slides rountable IACCM Americas Forum 2015 - The role of the Contract Manager...Pablo CILOTTA
Discussion points in our roundtable held in the framework of the IACCM Americas Forum, 7th October 2015, Henderson, Nevada, USA. Presented by Pablo Cilotta, Director South and Central America IACCM, pcilotta@iaccm.com
Optimize Costs & Deliver Value through Enterprise Contract Management SoftwareIcertis
A contract management solution initative in any enterprise starts with automating the contract lifecycle process to bring in some form of governance and control. Automation brings improvements in productivity and visibility.
We need to revolutionize the way we look at Contract Lifecycle Management. Rather than mere transaction and record-keeping, contract lifecycle management needs to take up a strategic role. Intelligent, seamless, enterprise-wide is the way to go. Contracts and partnerships need to ride the wave of dynamism on which business rides today. Responsive, intelligent contract management that reflects the uncertainty of the environment and adapts to the needs of both the buyer and seller parties is the way ahead for contract management systems.
MindTree Considers Leading Enterprise Contract Management SoftwareIcertis
MindTree selects Icertis Contract Management solution based on its end-to-end functionality, ease of use, and quick time to deployment. The contract management system has significantly improved MindTree’s complex contract management capabilities.
At the 2013 ISG Sourcing Industry Conference in the Americas, Esteban Herrera spoke about governance as a means to client satisfaction and improved margins.
Vendor Management Best Practices: Is Your Program Up to Par?EDR
Vendor Management Best Practices: Is Your Program Up to Par?
Webinar presented by Scott Roller, former head of vendor management at Citigroup
August 12, 2015
Among the top challenges lenders face today is the need to meet higher expectations set by the OCC and the Federal Reserve governing the use of third-party vendors. While the guidelines were released over a year ago, there is still confusion about what institutions should be doing.
One thing, however, is certain. Effective vendor management takes resources, and many institutions are finding it necessary to add staff and/or technology to help with the cause, particularly smaller institutions. The regulators have made it clear, vendor management is not just a one-time assessment, but is an ongoing process, and monitoring vendors long term is as important as the initial due diligence.
EDR is pleased to host a webinar on this timely topic on Wednesday, August 12, 2015 at 2:00 p.m. EST. Scott Roller, former head of vendor management at Citigroup, will provide clarity on the new regulations and help break down regulator expectations into easy-to-understand terms. Roller will explore key dimensions that attendees can use as the foundation for building out their own robust vendor management oversight program, from initial vendor risk classification all the way through ensuring adequate executive engagement in vendor management.
Attendees will learn best practices for satisfying regulators with this educational workshop, including answers to the following:
• What does the latest regulatory guidance on vendor management require?
• What are the biggest headaches banks are facing in complying with them?
• What advice is recommended for smaller banks struggling with limited manpower/resources?
• What are bank examiners looking for during audits?
• What are the latest best practices for policies and procedures?
• How are banks coping with the need to track and monitor vendors?
• What are the most common shortcomings that audits reveal?
Trends in Outsourcing & Offshoring in the Financial Services Industry 2008-20...newtonsa1
Financial Services companies continue to face headwinds in the global marketplace. Whilst outsourcing activity has not returned to the levels it enjoyed pre-Credit Crunch we are starting to see signs of strengthening demand across North America, EMEA and Asia-Pacific. The third edition of Elix-IRR’s report on Trends in Outsourcing and Offshoring in the Financial Services Industry examines developments in the market since 2011 and the key deal activity which has taken place. We once again assess the health of outsourcing in Financial Services by geography and by domain as well as applying particular scrutiny to the ever-increasing pressure of global regulation and the role of service management in ensuring that outsourcing contributes to the achievement of strategic goals. And because of our longstanding commitment to Africa we return to the continent with fresh insights to the health of the market there, particularly supplier activity in the region.
The roles & responsibilities of a contract managerDocuCollab
An error in the process can lead to financial and legal implications. It takes an agile contract lifecycle management software system and an experienced manager to effectively manage the contractual affairs.
Vendor Selection Matrix - Capacity Management - Top 15 Vendors in 2016TeamQuest Corporation
Independent analyst report on the top 15 vendors in capacity management software and SaaS. More than 1300 IT buyers of capacity management software were surveyed and more than 20,000 data points collected and evaluated. Vendors are ranked in terms of:
*Vision & Go-To-Market
*Innovation & Partner Ecosystem
*Company Viability & Execution Capabilities
*Differentiation & USP
*Breadth & Depth of Solution Offering
*Market Share & Growth
*Customer Satisfaction & Mindshare
*Price vs Value
TeamQuest was ranked #2 overall and has the highest scores for customer satisfaction and price vs value in the industry.
ISM: Power Up! Become a Strategic Influence with Your Company’s Indirect Proc...Mike Inman
Presentation by Mike Inman and Rich Vales given at ISM 2011 conference in Orlando, Power Up! Become a Strategic Influence with Your Company’s Indirect Procurement Spend
The Vendor Selection Guide - How to on Assessing Vendor ViabilityProformative, Inc.
In this session, Finance and Technology leaders will learn the best practices applied by Fortune 500 and Global 2000 organizations as they identify, evaluate, and select the right solution partner from an ever-changing technology landscape now dominated by Cloud offerings. Our speaker will take you through a process leveraged by numerous companies to effectively identify those solutions that best align with corporate needs while also ensuring long term, mutually beneficial partnerships.
Speaker: Bruce Jackson, President and COO, Iconixx
Presentation delivered at ProformaTECH 2014 - http://www.proformatech.com
Track: Managing Change | Session: 4
Procurement fraud, bribery, and corruption have moved beyond a perceived risk and become a real issue for many organizations. This paper highlights the need for organizations to put the necessary processes in place to protect against procurement fraud. It also serves as a warning that the absence of any visible instances of bribery, fraud, and corruption should be no cause for complacency as instances of successful perpetration may remain hidden for long periods of time.
RESPA-TILA Integrated Disclosure: Are You Ready?Infinitive
New Consumer Financial Protection Bureau (CFPB) rules are game-changing for the financial and mortgage industries. Learn more about RESPA-TILA Integrated Disclosure requirements and how a dedicated program focusing on Intensity, Intimacy and Influence will ensure compliance.
EDR Webinar
Presented by June Jewell, CPA, President AEC Business Solutions
November 18, 2015
Project Managers (PMs) are the key to a professional services firm’s success. Yet many firms promote technical people into roles they are not prepared or ready for. As a result, project profitability suffers and there is frustration at every level of the organization. By enabling project managers, through financial and systems training, automation, and accountability measures, the firm’s profit margins can increase substantially.
In this webinar, attendees will be able to:
-Evaluate the challenges that cause many Project Managers to struggle with project profitability
-Understand the reasons that projects go over budget
-Review the financial aspects of project management that Project Managers need to know to be successful
-Learn how technology can help Project Managers deliver more profitable projects
-Develop some best practices to help Project Managers succeed
Speaker
June R. Jewell, CPA, President AEC Business Solutions
Jewell, a thought leader and expert in AEC firm profitability, has more than 28 years of business management consulting experience, and unsurpassed knowledge of the AEC industry. In addition to this role, she is the original founder and current strategic advisor of Acuity Business Solutions, a Deltek Premier Partner and consulting firm that works with AEC firms to support business profitability through web-based enterprise management technology.
She is the Amazon best-selling author of the book “Find The Lost Dollars: 6 Steps to Increase Profits in Architecture, Engineering and Environmental Firms.” Jewell has built and run a successful consulting practice, and is a highly sought after speaker at industry events and conferences. Her past speaking engagements include AIA, ACEC, SMPS, Design and Construction Network (DCN), Society for Design Administration (SDA), Zweig Group (formerly ZweigWhite), PSMJ, ROG Growth and Ownership Conference, Project Management Institute (PMI), Deltek Insight and Business of Architecture (BOA).
Засідання Комітету АПУ з питань телекомунікацій, інформаційних технологій та Інтернету і комітету IT-права Lviv IT Cluster «Особливості укладення зовнішньо-економічних договорів у сегменті ІТ», 14 травня 2016 року, м. Львів
What would you do with 9.15% of the value of your project?
Adrian Furner
APM Programme Management SIG Conference 2017,
02 March 17,
Rolls-Royce Learning and Development Centre
Derby
MindTree Considers Leading Enterprise Contract Management SoftwareIcertis
MindTree selects Icertis Contract Management solution based on its end-to-end functionality, ease of use, and quick time to deployment. The contract management system has significantly improved MindTree’s complex contract management capabilities.
At the 2013 ISG Sourcing Industry Conference in the Americas, Esteban Herrera spoke about governance as a means to client satisfaction and improved margins.
Vendor Management Best Practices: Is Your Program Up to Par?EDR
Vendor Management Best Practices: Is Your Program Up to Par?
Webinar presented by Scott Roller, former head of vendor management at Citigroup
August 12, 2015
Among the top challenges lenders face today is the need to meet higher expectations set by the OCC and the Federal Reserve governing the use of third-party vendors. While the guidelines were released over a year ago, there is still confusion about what institutions should be doing.
One thing, however, is certain. Effective vendor management takes resources, and many institutions are finding it necessary to add staff and/or technology to help with the cause, particularly smaller institutions. The regulators have made it clear, vendor management is not just a one-time assessment, but is an ongoing process, and monitoring vendors long term is as important as the initial due diligence.
EDR is pleased to host a webinar on this timely topic on Wednesday, August 12, 2015 at 2:00 p.m. EST. Scott Roller, former head of vendor management at Citigroup, will provide clarity on the new regulations and help break down regulator expectations into easy-to-understand terms. Roller will explore key dimensions that attendees can use as the foundation for building out their own robust vendor management oversight program, from initial vendor risk classification all the way through ensuring adequate executive engagement in vendor management.
Attendees will learn best practices for satisfying regulators with this educational workshop, including answers to the following:
• What does the latest regulatory guidance on vendor management require?
• What are the biggest headaches banks are facing in complying with them?
• What advice is recommended for smaller banks struggling with limited manpower/resources?
• What are bank examiners looking for during audits?
• What are the latest best practices for policies and procedures?
• How are banks coping with the need to track and monitor vendors?
• What are the most common shortcomings that audits reveal?
Trends in Outsourcing & Offshoring in the Financial Services Industry 2008-20...newtonsa1
Financial Services companies continue to face headwinds in the global marketplace. Whilst outsourcing activity has not returned to the levels it enjoyed pre-Credit Crunch we are starting to see signs of strengthening demand across North America, EMEA and Asia-Pacific. The third edition of Elix-IRR’s report on Trends in Outsourcing and Offshoring in the Financial Services Industry examines developments in the market since 2011 and the key deal activity which has taken place. We once again assess the health of outsourcing in Financial Services by geography and by domain as well as applying particular scrutiny to the ever-increasing pressure of global regulation and the role of service management in ensuring that outsourcing contributes to the achievement of strategic goals. And because of our longstanding commitment to Africa we return to the continent with fresh insights to the health of the market there, particularly supplier activity in the region.
The roles & responsibilities of a contract managerDocuCollab
An error in the process can lead to financial and legal implications. It takes an agile contract lifecycle management software system and an experienced manager to effectively manage the contractual affairs.
Vendor Selection Matrix - Capacity Management - Top 15 Vendors in 2016TeamQuest Corporation
Independent analyst report on the top 15 vendors in capacity management software and SaaS. More than 1300 IT buyers of capacity management software were surveyed and more than 20,000 data points collected and evaluated. Vendors are ranked in terms of:
*Vision & Go-To-Market
*Innovation & Partner Ecosystem
*Company Viability & Execution Capabilities
*Differentiation & USP
*Breadth & Depth of Solution Offering
*Market Share & Growth
*Customer Satisfaction & Mindshare
*Price vs Value
TeamQuest was ranked #2 overall and has the highest scores for customer satisfaction and price vs value in the industry.
ISM: Power Up! Become a Strategic Influence with Your Company’s Indirect Proc...Mike Inman
Presentation by Mike Inman and Rich Vales given at ISM 2011 conference in Orlando, Power Up! Become a Strategic Influence with Your Company’s Indirect Procurement Spend
The Vendor Selection Guide - How to on Assessing Vendor ViabilityProformative, Inc.
In this session, Finance and Technology leaders will learn the best practices applied by Fortune 500 and Global 2000 organizations as they identify, evaluate, and select the right solution partner from an ever-changing technology landscape now dominated by Cloud offerings. Our speaker will take you through a process leveraged by numerous companies to effectively identify those solutions that best align with corporate needs while also ensuring long term, mutually beneficial partnerships.
Speaker: Bruce Jackson, President and COO, Iconixx
Presentation delivered at ProformaTECH 2014 - http://www.proformatech.com
Track: Managing Change | Session: 4
Procurement fraud, bribery, and corruption have moved beyond a perceived risk and become a real issue for many organizations. This paper highlights the need for organizations to put the necessary processes in place to protect against procurement fraud. It also serves as a warning that the absence of any visible instances of bribery, fraud, and corruption should be no cause for complacency as instances of successful perpetration may remain hidden for long periods of time.
RESPA-TILA Integrated Disclosure: Are You Ready?Infinitive
New Consumer Financial Protection Bureau (CFPB) rules are game-changing for the financial and mortgage industries. Learn more about RESPA-TILA Integrated Disclosure requirements and how a dedicated program focusing on Intensity, Intimacy and Influence will ensure compliance.
EDR Webinar
Presented by June Jewell, CPA, President AEC Business Solutions
November 18, 2015
Project Managers (PMs) are the key to a professional services firm’s success. Yet many firms promote technical people into roles they are not prepared or ready for. As a result, project profitability suffers and there is frustration at every level of the organization. By enabling project managers, through financial and systems training, automation, and accountability measures, the firm’s profit margins can increase substantially.
In this webinar, attendees will be able to:
-Evaluate the challenges that cause many Project Managers to struggle with project profitability
-Understand the reasons that projects go over budget
-Review the financial aspects of project management that Project Managers need to know to be successful
-Learn how technology can help Project Managers deliver more profitable projects
-Develop some best practices to help Project Managers succeed
Speaker
June R. Jewell, CPA, President AEC Business Solutions
Jewell, a thought leader and expert in AEC firm profitability, has more than 28 years of business management consulting experience, and unsurpassed knowledge of the AEC industry. In addition to this role, she is the original founder and current strategic advisor of Acuity Business Solutions, a Deltek Premier Partner and consulting firm that works with AEC firms to support business profitability through web-based enterprise management technology.
She is the Amazon best-selling author of the book “Find The Lost Dollars: 6 Steps to Increase Profits in Architecture, Engineering and Environmental Firms.” Jewell has built and run a successful consulting practice, and is a highly sought after speaker at industry events and conferences. Her past speaking engagements include AIA, ACEC, SMPS, Design and Construction Network (DCN), Society for Design Administration (SDA), Zweig Group (formerly ZweigWhite), PSMJ, ROG Growth and Ownership Conference, Project Management Institute (PMI), Deltek Insight and Business of Architecture (BOA).
Засідання Комітету АПУ з питань телекомунікацій, інформаційних технологій та Інтернету і комітету IT-права Lviv IT Cluster «Особливості укладення зовнішньо-економічних договорів у сегменті ІТ», 14 травня 2016 року, м. Львів
What would you do with 9.15% of the value of your project?
Adrian Furner
APM Programme Management SIG Conference 2017,
02 March 17,
Rolls-Royce Learning and Development Centre
Derby
Repeated project delays and cost overruns in Government contracts have turned the spotlight onto core issues of supplier selection, supplier integrity and supplier competence. Increasingly, Government agencies will test for a supplier’s capability to define and meet their contracted commitments – and this will include the need to demonstrate a robust commercial assurance and contract management process. For suppliers, this represents an opportunity to pro-actively demonstrate capability. This session will discuss the steps your organization could take to establish competitive advantage.
After years of practice and experience, the IACCM has brought together best practices in government contracting from around the globe. Paired with the former procurement officer of the U.S. Department of Homeland Security, this session will combine what best practices can be applied toward contracting with DHS and the Defense Department.
About our Speakers:
Tim Cummins
President & CEO, IACCM
In his role as President/CEO of IACCM, Tim works with leading corporations, public and academic bodies, supporting executive awareness and understanding of the role that procurement, contracting and relationship management increasingly play in 21st century business performance and public policy.
Prior to IACCM, Tim's business career included executive roles at IBM and a period on the Chairman's staff, leading studies on the impacts of globalization and the reengineering of IBM's global contracting processes. His earlier career involved the banking, automotive and aerospace industries, initially in Corporate Finance and later in commercial and business development. He led negotiations up to $1.5bn in value and his work has taken him to over 40 countries.
Tim's writing is extensively published and he has acted in an advisory capacity to government bodies in countries that include the US, UK, Australia, Canada and Japan, as well as regular briefings to senior managers at many of the world's largest companies.
Fast Future - The Future of Law Firms - ILTA Legal Technology Future Horizon...Rohit Talwar
Final report of study exploring how law firm strategies might evolve over the next decade in response to rapid pace of development of emerging technologies coupled with seismic political, economic, commercial and social forces reshaping the global economy and business landscape.
The ILTA Legal Technology Future Horizons foresight study draws on input from over 700 contributors through expert interviews, desk research, workshops around the world, case study analysis and 2 global surveys. The final report focuses on the following key topics:
• Global Drivers of Change
• Strategic Challenges for the Legal Sector
• The Emerging Technology Timeline
• Future Strategic Applications of Technology in Legal
• Implications, Opportunities and Scenarios for the Management of Legal IT
• Conclusion - Capturing Business Value from Legal IT - The Leadership Challenge
Looking! and Thinking Ahead! Fashions and Trends in the Management of Projects & Programmes
Tom Taylor
APM Programme Management SIG Conference 2017, 02 March 17,
Derby
SirionLabs Webinar Featuring Forrester - Plugging Value Leakage in IT Outsour...SirionLabs
Slides from SirionLabs' webinar 'Plugging Value Leakage in IT Outsourcing Engagements' featuring Forrester VP and Principal Analyst, Andrew Bartels.
CIOs and their IT departments often struggle to achieve the full value in strategic IT Outsourcing engagements due to ineffective governance and lack of performance alignment between the enterprise and its suppliers.
This webinar explains:
- The growing importance of service providers to firms (both for IT and for business overall)
- Why the traditional tools and technologies are not adequate to manage today’s complex supplier management challenges
- How CIOs can take the lead in embracing specialized software tools to enable not just the IT organization but the entire enterprise to get the most value from their strategic services suppliers
Cloudway Consulting Pvt Ltd Is a SAP Strategic Sourcing Consulting Company For SAP, SAP S4 Hana, SAP Ariba, SAP C4C, Success Factor and Business By Design for More Call us at +0120-4226511
Learn how companies across industry verticals are leveraging ECLM to improve the creation, administration and assessment of contracts.
Our industry and ECLM solution experts cover the keys to addressing critical contracting issues such as:
Minimizing potential legal/resource bottlenecks
Increasing contract visibility of upcoming payment milestones for finance
Minimizing change controls and amendments by incorporating typical scope revisions into standard templates
We look at real customer implementation stories and hold an interactive Q&A to show how your organization can achieve a considerable ROI on an ECLM solution.
How to implement a strategic IT vendor management programJeff Kubacki
CIO's and their IT leadership teams should focus more time on a strategic IT vendor management program. After doing this for 8 years by conducting annual IT vendor days and implementing World Class IT principles, I decided to share what has worked and why it is important in the transition to becoming strategic business partners.
Transparency on the governance of services and delivering a collaborative environment to the Enterprise and Service Provider together driving better services, better customer outcomes, and outsourcing that delivers on its promise.
Post Award Contract Management for IT Suppliers v1.0 20200701Peter Soetevent
Post Award Contract Management for IT Suppliers is crucial to successfully manage the relationship between the Business and Supplier. This innovative framework offers all the elements for managing the process
Regulatory Affairs Outsourcing Considerations and ModelsPaul Kuiken
I present a number of issues which are being considered by all organisations in the healthcare, pharmaceutical, biotechnology, and clinical sectors. I presented this to an audience at an outsourcing summit and have tailored this to a more general audience.
I am happy to receive your comments and provide your insights to whether you agree or not with my points or to hear from you regarding your experiences of outsourcing in whatever sector you are interested in.
Similar to The Journey to World Class Presentation Contract Management - IACCM Sydney Conference - July 2016 (20)
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The Journey to World Class Presentation Contract Management - IACCM Sydney Conference - July 2016
1. THE JOURNEY
TO WORLD CLASS
David Gee
Head of Commercial & Contract Operations
Global Enterprise and Services, Telstra
2. What is World Class
Contract & Commercial
Management?
3. The Journey to World Class | 25 July 2016
Page 3
Imagine…
A place where
there is an ease of
contracting for all
parties
Where risk
management is
largely automated
Where staff can
focus on strategy
and customer
service
4. The Journey to World Class | 25 July 2016
Page 4
Characteristics of world class performance
As per the IACCM Capability Maturity Model
9 Criteria of engagement*
The model uses the following to assess capability:
• Customer Vendor Experience – Plan and track
business relationships
• People Development – Closing skills gaps and
development of team members as trusted advisors.
• Strategy – Policy formation for robust, systemized
mapping of strategic and operational goals.
• Leadership – Executive exposure to the concept of
commitment management
• Risk Management – implementation of risk
management and its impact on business practices.
• Information Systems / Knowledge Management –
use of automation to capture and manage contract
and relationship performance.
• Financial – Link T&Cs to price and cost analysis,
as part of strategic review.
• Solution Requirements Management –
Management & segmentation of product/service
categories.
• Execution & Delivery – Strong focused on results
metrics only.
*Source: IACCM
6. • Reduced profitability and revenue leakage
• Communication and relationship breakdown with stakeholders
• Reduced likelihood to generate, recognise and seize opportunity
• Decreased visibility of obligations and increased exposure to
contract related penalties
The Journey to World Class | 25 July 2016
Page 6
18 months ago – critical pain points
Aims
• Proactive engagement with the business and our customers
• Continuous improvement
• Technology enabled
• Enhanced reporting capacity
• Single source of truth for contractual data
• Better serve our customers
• Introduction of a Contract and Lifestyle
Management System
• Development of clear and consistent processes
• Uplift capability in identified focus areas
Improvement plan
Less defined processes and technology gaps, which can lead to:
• Varied management practices and limited knowledge
sharing, leading to duplication of work
• Confined involvement in sections of the value chain
• Limited reporting and search capacity
8. The Journey to World Class | 25 July 2016
Page 8
What was required?
It was clear that a number of issues
faced would be alleviated with the
introduction of a Contract and Lifecycle
Management System (CaLMS).
So we went in search of vendors…
9. The Journey to World Class | 25 July 2016
Page 9
CaLMS early stages
Defining requirements and selecting a vendor
RFI
•Preferred vendors were identified following market review
•They were invited to respond to a request for information, to present and were
assessed. The field was narrowed to fewer vendors for the next RFP stage.
RFP
•Responses were provided to requests for proposals.
•The remaining vendors were invited to present and were
assessed.
Negotiation •Entered into negotiations to finalise vendor.
Vendor
Awarded
•Contract was signed and design and
implementation commenced.
Some key considerations:
Functionality and reporting capability
Data security
Ease of use
Reputation
Strategic fit
System integration
10. The Journey to World Class | 25 July 2016
Page 10
Chosen Vendor – Apttus…
11. The Journey to World Class | 25 July 2016
Page 11
This was the very beginning of the journey...
12. What will CaLMS deliver
Page 12
Origination,
authoring
and
approvals
Obligations
management
Item
search
Issues &
Risk
management
Variation
management
Reporting
Renewals
Contract
closure
Purpose:
To effectively
manage contracts
from conception
to fulfilment.
The Journey to World Class | 25 July 2016
13. The Journey to World Class | 25 July 2016
Page 13
CaLMS benefits
Reduce Risk
• Drive standard Contract terms
• Track use of non standard
terms ( + require additional
approvals)
• Single source of Contract truth,
confidence that we are dealing
with current contract
• Error Minimisation by
automating manual processes
• Reporting for management of
risk and issues
• Provide audit traceability
Benefits to Telstra
• Single source of contract truth provides better
version control and simplifies data sharing
• Automated processes require less time and
the incidence of error is minimised
• Superior reporting/ tracking and alert capacity
for management of risk and issues
• Reduced cycle times from preparation to
active contract
• Contract standardisation, leading to clearer
outcomes
• Easier to do business and increased customer
satisfaction
Benefits to Telstra customers
• Easier and faster to contract with us
• Reduced incidence of error
• Faster, clearer escalation and other processes
in the event of issues
• Resources become available to focus more
on better serving Telstra customers
• Superior reporting/ tracking/ alerts to
support timely renewals and other key
activities
• Contract standardisation, leading to clearer
outcomes
• Easier to do business and increased customer
satisfaction
15. The Journey to World Class | 25 July 2016
Page 15
One puzzle piece…
CRM
CaLMS CPQ
16. 1. Clearly define requirements.
2. Quality data inputs and controls.
3. People and process change
management.
4. Open and frequent dialogue with
internal stakeholders.
5. Customer management.
The Journey to World Class | 25 July 2016
Page 16
Top 5 recommendations