The document outlines a training session titled 'Creating a Positive, Can-Do, & Will-Do Attitude Team' for volunteers, scheduled for February 28, 2015, led by Deanna Cole. It introduces the '12 Cs' framework, which includes elements such as clear expectations, collaboration, communication, and cultural change, and emphasizes activities for team improvement. Additional takeaways focus on identifying informal needs, building communication strategies, and preparing for challenges, with an invitation for volunteers to engage actively in the process.