!
Creating a Positive,
Can-Do,
& Will-Do Attitude
Team
Mt. Pleasant Volunteer Training 28FEB2015
!
!
!
!
!
!
!
!
!
!
!
!
!
!
Deanna Cole, CVA

@iVolunteerU
Deanna@iVolunteerUNIVERSITY.com
913.777.4488
© 2015
What we’ll cover
12 Cs
Activity: Stop, Start, & Continue
Brief out
© 2015
12 Cs
© 2015
12 Cs
1. Clear Expectations
© 2015
12 Cs
1. Clear Expectations
2. Context
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
4. Competence
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
4. Competence
5. Charter
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
4. Competence
5. Charter
6. Control
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
4. Competence
5. Charter
6. Control
7. Collaboration
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
4. Competence
5. Charter
6. Control
7. Collaboration
8. Communication
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
4. Competence
5. Charter
6. Control
7. Collaboration
8. Communication
9. Creative Innovation
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
4. Competence
5. Charter
6. Control
7. Collaboration
8. Communication
9. Creative Innovation
10.Consequences
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
4. Competence
5. Charter
6. Control
7. Collaboration
8. Communication
9. Creative Innovation
10.Consequences
11.Coordination
© 2015
12 Cs
1. Clear Expectations
2. Context
3. Commitment
4. Competence
5. Charter
6. Control
7. Collaboration
8. Communication
9. Creative Innovation
10.Consequences
11.Coordination
12.Cultural Change
© 2015
ACTIVITY:
!
“We can improve our team, if we
!
(Started, Stopped, Continued)
!
doing …__________________.”
STOPSTART
CONTINUE
ROUND 1
“We can
improve our
team, if we
(Started,
Stopped,
Continued)
doing …
_________.”
STOPSTART
CONTINUE
ROUND 2
“We can
improve our
team, if we
(Started,
Stopped,
Continued)
doing …
_________.”
STOPSTART
CONTINUE
ROUND 3
“We can
improve our
team, if we
(Started,
Stopped,
Continued)
doing …
_________.”
STOPSTART
CONTINUE
Review
Findings
STOPSTART
CONTINUE
Review
Findings
STOP
START
CONTINUE
Review
Findings
© 2015
Review
Isolate, infiltrate, Implement
Initiate ~ Stop, Start, & Continue
Incorporate 12 Cs
© 2015
TODAY’s take-a-ways
© 2015
TODAY’s take-a-ways
Remember information is key
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
๏ Build a Communication ‘strategic planning’
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
๏ Build a Communication ‘strategic planning’
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
๏ Build a Communication ‘strategic planning’
Prepare for ‘road blocks & bridges’
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
๏ Build a Communication ‘strategic planning’
Prepare for ‘road blocks & bridges’
๏ Identify key issues, goals, resources, or things to highlight
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
๏ Build a Communication ‘strategic planning’
Prepare for ‘road blocks & bridges’
๏ Identify key issues, goals, resources, or things to highlight
๏ Identify mentor roles, create standards, build templates/checklists
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
๏ Build a Communication ‘strategic planning’
Prepare for ‘road blocks & bridges’
๏ Identify key issues, goals, resources, or things to highlight
๏ Identify mentor roles, create standards, build templates/checklists
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
๏ Build a Communication ‘strategic planning’
Prepare for ‘road blocks & bridges’
๏ Identify key issues, goals, resources, or things to highlight
๏ Identify mentor roles, create standards, build templates/checklists
Invite volunteers to participate
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
๏ Build a Communication ‘strategic planning’
Prepare for ‘road blocks & bridges’
๏ Identify key issues, goals, resources, or things to highlight
๏ Identify mentor roles, create standards, build templates/checklists
Invite volunteers to participate
๏ Think tank, training, evaluation & feedback
© 2015
TODAY’s take-a-ways
Remember information is key
๏ Identify formal/informal needs
๏ Build a Communication ‘strategic planning’
Prepare for ‘road blocks & bridges’
๏ Identify key issues, goals, resources, or things to highlight
๏ Identify mentor roles, create standards, build templates/checklists
Invite volunteers to participate
๏ Think tank, training, evaluation & feedback
๏ Collaborate, celebrate success, talk about it, implement action
!
Creating a Positive,
Can-Do,
& Will-Do Attitude
Team
Mt. Pleasant Volunteer Training 28FEB2015
!
!
!
!
!
!
!
!
!
!
!
!
!
!
Deanna Cole, CVA

@iVolunteerU
Deanna@iVolunteerUNIVERSITY.com
913.777.4488

Volunteer teams presentation by Deanna Cole

  • 1.
    ! Creating a Positive, Can-Do, &Will-Do Attitude Team Mt. Pleasant Volunteer Training 28FEB2015 ! ! ! ! ! ! ! ! ! ! ! ! ! ! Deanna Cole, CVA @iVolunteerU Deanna@iVolunteerUNIVERSITY.com 913.777.4488
  • 2.
    © 2015 What we’llcover 12 Cs Activity: Stop, Start, & Continue Brief out
  • 3.
  • 4.
    © 2015 12 Cs 1.Clear Expectations
  • 5.
    © 2015 12 Cs 1.Clear Expectations 2. Context
  • 6.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment
  • 7.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment 4. Competence
  • 8.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment 4. Competence 5. Charter
  • 9.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment 4. Competence 5. Charter 6. Control
  • 10.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment 4. Competence 5. Charter 6. Control 7. Collaboration
  • 11.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment 4. Competence 5. Charter 6. Control 7. Collaboration 8. Communication
  • 12.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment 4. Competence 5. Charter 6. Control 7. Collaboration 8. Communication 9. Creative Innovation
  • 13.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment 4. Competence 5. Charter 6. Control 7. Collaboration 8. Communication 9. Creative Innovation 10.Consequences
  • 14.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment 4. Competence 5. Charter 6. Control 7. Collaboration 8. Communication 9. Creative Innovation 10.Consequences 11.Coordination
  • 15.
    © 2015 12 Cs 1.Clear Expectations 2. Context 3. Commitment 4. Competence 5. Charter 6. Control 7. Collaboration 8. Communication 9. Creative Innovation 10.Consequences 11.Coordination 12.Cultural Change
  • 16.
    © 2015 ACTIVITY: ! “We canimprove our team, if we ! (Started, Stopped, Continued) ! doing …__________________.”
  • 17.
    STOPSTART CONTINUE ROUND 1 “We can improveour team, if we (Started, Stopped, Continued) doing … _________.”
  • 18.
    STOPSTART CONTINUE ROUND 2 “We can improveour team, if we (Started, Stopped, Continued) doing … _________.”
  • 19.
    STOPSTART CONTINUE ROUND 3 “We can improveour team, if we (Started, Stopped, Continued) doing … _________.”
  • 20.
  • 21.
  • 22.
  • 23.
    © 2015 Review Isolate, infiltrate,Implement Initiate ~ Stop, Start, & Continue Incorporate 12 Cs
  • 24.
  • 25.
  • 26.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs
  • 27.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs ๏ Build a Communication ‘strategic planning’
  • 28.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs ๏ Build a Communication ‘strategic planning’
  • 29.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs ๏ Build a Communication ‘strategic planning’ Prepare for ‘road blocks & bridges’
  • 30.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs ๏ Build a Communication ‘strategic planning’ Prepare for ‘road blocks & bridges’ ๏ Identify key issues, goals, resources, or things to highlight
  • 31.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs ๏ Build a Communication ‘strategic planning’ Prepare for ‘road blocks & bridges’ ๏ Identify key issues, goals, resources, or things to highlight ๏ Identify mentor roles, create standards, build templates/checklists
  • 32.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs ๏ Build a Communication ‘strategic planning’ Prepare for ‘road blocks & bridges’ ๏ Identify key issues, goals, resources, or things to highlight ๏ Identify mentor roles, create standards, build templates/checklists
  • 33.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs ๏ Build a Communication ‘strategic planning’ Prepare for ‘road blocks & bridges’ ๏ Identify key issues, goals, resources, or things to highlight ๏ Identify mentor roles, create standards, build templates/checklists Invite volunteers to participate
  • 34.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs ๏ Build a Communication ‘strategic planning’ Prepare for ‘road blocks & bridges’ ๏ Identify key issues, goals, resources, or things to highlight ๏ Identify mentor roles, create standards, build templates/checklists Invite volunteers to participate ๏ Think tank, training, evaluation & feedback
  • 35.
    © 2015 TODAY’s take-a-ways Rememberinformation is key ๏ Identify formal/informal needs ๏ Build a Communication ‘strategic planning’ Prepare for ‘road blocks & bridges’ ๏ Identify key issues, goals, resources, or things to highlight ๏ Identify mentor roles, create standards, build templates/checklists Invite volunteers to participate ๏ Think tank, training, evaluation & feedback ๏ Collaborate, celebrate success, talk about it, implement action
  • 36.
    ! Creating a Positive, Can-Do, &Will-Do Attitude Team Mt. Pleasant Volunteer Training 28FEB2015 ! ! ! ! ! ! ! ! ! ! ! ! ! ! Deanna Cole, CVA @iVolunteerU Deanna@iVolunteerUNIVERSITY.com 913.777.4488