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This document and its contents are proprietary and confidential of Zocdoc, Inc. and may not be reproduced or shared, in whole or in part, without the express written authorization of Zocdoc, Inc.
Elevating Security in the
Cloud
August 22, 2017
2
We Started By Solving The Access Problem
Average Wait Time
(U.S.)
24
days
The Hidden Supply of Care
30%
Unbooked, cancelled
or rescheduled
3
Zocdoc Brings Marketplace Efficiencies To
Healthcare
FOR HEALTHCARE
24 DAYS
24 HOURS
4
Building Our Supply Of Care Since 2007
2015
Larger Health
Systems
2016
Zocdoc 2.0
2007
Private Medical
Practices
5
Zocdoc AWS Goal
Scale
Horizontally
Diversify Tech
Stack
Open Source
Data
Liberation
Elevate
Security
6
Zocdoc 2.0
2016
Zocdoc 2.0
2017
ALL IN
…..in less than 12 months
Maintaining
Compliance
Shared
Responsibility
Model
Maintain
Visibility
Access
Control
Encryption
and Key
Management
Logging &
Monitoring
Incident
Response
7
My Security Concerns
8
Maintaining Compliance
9
Shared Responsibility
10
Partnerships within
Zocdoc
11
Easier With AWS
Access
Control
Maintain
Visibility
Encryption & Key
Management
Logging &
Monitoring
Incident
Response
12
Maintaining Visibility & Control with Agility
 Visibility of critical data
 Scope reduction
 Enhanced alerting
 Standardized configurations
13
Infrastructure Hardening
 Hardened AMIs
 Packer
 Logging agents
 Host based intrusion detection
 Anti-Virus
 Hardened Containers using Docker
and Twistlock
14
Infrastructure as Code
15
Access Control
 Granular controls
 Default minimal privilege
 Visibility for administrative activities
 Maintaining authentication tokens
16
AWS Identity & Access Management
 Segmented VPCs
 Security groups
 Policy control
 Automated rule checker
 MFA for users
 Public endpoints
17
Encryption & Key Management
 Data protection
 Maintain end to end encryption
 Centralize key management
 Maintain appropriate key rotation controls
 Restricted access to keys
18
Data Security at Rest
 Segment keys across AWS services
 Encrypted S3 buckets
 Encrypted EBS volumes
19
Enhanced Logging & Monitoring
 DDoS protection & front end alerting
 Detective controls
 Centralized logging
 Office to cloud environment visibility
20
Protecting Ourselves
DDoS protection & WAF
Data visibility
SIEM
Metrics monitoring
Application layer firewalls in
offices
Vulnerability scanning
21
Incident Response & Disaster Recovery
 Incident Response >= existing response SLA
 Maintain pen test and table top exercise capabilities
 Environment resiliency >= existing recovery SLA
22
Responding to Incidents
 Active disaster recovery site
 Remediating penetration test
issues as high priority
 Collaborative table top exercises
 Encrypted offsite backups across
S3 regions
23
Zocdoc AWS Goal
Scale
Horizontally
Diversify Tech
Stack
Open Source
Data
Liberation
Elevate
Security
24
Security Key Takeaways
 Available security controls
 Simplified security and
compliance
 Enhanced visibility and control
 Faster security recovery and
delivery
Get yourself a Squad
25
We’re
Hiring!
26
Q&A
Voice of the Customer: Moving to a secure house in the cloud with cutting-edge visibility with Zocdoc

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