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Stephen	
  Goin,	
  Xian	
  Huang,	
  Di	
  Nan,	
  Colleen	
  Chua,	
  Yiwen	
  (Claire)	
  Cai	
  
1	
  
Outline	
  
2	
  
Vision	
  Zero	
  is	
  a	
  mulA-­‐naAonal	
  road	
  traffic	
  safety	
  project	
  that	
  started	
  in	
  Sweden	
  in	
  1997	
  based	
  on	
  the	
  
concept	
  that	
  no	
  loss	
  of	
  life	
  on	
  roadways	
  is	
  acceptable.	
  Thus,	
  the	
  aim	
  of	
  the	
  project	
  is	
  to	
  eliminate	
  
traffic-­‐related	
  deaths	
  and	
  injuries.	
  
3	
  
In	
  2014,	
  Mayor	
  Bill	
  de	
  Blasio	
  commiTed	
  New	
  York	
  City	
  to	
  Vision	
  Zero.	
  This	
  was	
  because	
  approximately	
  
4,000	
  New	
  Yorkers	
  are	
  seriously	
  injured	
  and	
  more	
  than	
  250	
  are	
  killed	
  in	
  traffic	
  crashes	
  annually.	
  This	
  
translates	
  to	
  a	
  shocking	
  staAsAc	
  of	
  a	
  New	
  Yorker	
  being	
  killed	
  or	
  seriously	
  injured	
  in	
  a	
  traffic	
  incident	
  
every	
  two	
  hours	
  on	
  average.	
  	
  
4	
  
The	
  Office	
  of	
  the	
  Mayor	
  now	
  works	
  in	
  partnership	
  with	
  the	
  New	
  York	
  City	
  Department	
  of	
  
TransportaAon	
  and	
  New	
  York	
  City	
  Police	
  Department	
  towards	
  a	
  10-­‐year	
  goal	
  of	
  eliminaAng	
  all	
  traffic-­‐
related	
  fataliAes	
  and	
  serious	
  injuries.	
  
5	
  
Stakeholders	
  include	
  the	
  public,	
  government	
  officials,	
  the	
  private	
  sector,	
  educators,	
  health	
  
organizaAons,	
  law	
  enforcement,	
  and	
  mulAple	
  city	
  agencies.	
  
6	
  
In	
  the	
  past	
  few	
  years,	
  New	
  York	
  City’s	
  Vision	
  Zero	
  Task	
  Force	
  has	
  launched	
  a	
  combinaAon	
  of	
  measures	
  
to	
  reach	
  this	
  goal.	
  For	
  example,	
  they	
  redesigned	
  arterial	
  streets,	
  enforced	
  traffic	
  laws,	
  reformed	
  the	
  
Department	
  of	
  Motor	
  Vehicles’	
  court	
  system,	
  cooperated	
  with	
  more	
  city	
  and	
  state	
  agencies,	
  and	
  
promoted	
  road	
  safety	
  educaAon.	
  
7	
  
With	
  measures	
  by	
  the	
  Vision	
  Zero	
  Task	
  Force	
  in	
  place,	
  the	
  people	
  of	
  New	
  York	
  City	
  witnessed	
  
remarkable	
  progress	
  on	
  traffic	
  safety	
  in	
  2014.	
  They	
  saw	
  the	
  lowest	
  number	
  of	
  fataliAes	
  since	
  1910,	
  
with	
  only	
  258	
  deaths	
  caused	
  by	
  traffic	
  crashes.	
  With	
  a	
  doubling	
  down	
  on	
  efforts,	
  progress	
  conAnued	
  in	
  
2015	
  with	
  a	
  further	
  10%	
  reducAon	
  in	
  the	
  number	
  of	
  traffic-­‐related	
  deaths.	
  It	
  is	
  expected	
  that	
  2016	
  will	
  
see	
  a	
  further	
  15%	
  decrease	
  in	
  the	
  number	
  of	
  traffic-­‐related	
  deaths	
  as	
  compared	
  to	
  2015.	
  
8	
  
However,	
  more	
  needs	
  to	
  be	
  done	
  in	
  order	
  to	
  achieve	
  the	
  goal	
  of	
  zero	
  fataliAes.	
  The	
  objecAve	
  set	
  out	
  
for	
  Vision	
  Zero	
  in	
  2017	
  is	
  to	
  reduce	
  traffic-­‐related	
  deaths	
  in	
  NYC	
  by	
  a	
  further	
  20%	
  compared	
  to	
  2016’s	
  
projected	
  figures.	
  To	
  realize	
  this	
  goal,	
  our	
  team	
  has	
  created	
  a	
  communicaAons	
  campaign	
  to	
  effect	
  
behavioral	
  change	
  in	
  road	
  users.	
  
9	
  
For	
  the	
  campaign,	
  aTenAon	
  was	
  focused	
  on	
  road	
  users	
  to	
  idenAfy	
  possible	
  target	
  audiences.	
  New	
  York	
  
City’s	
  (NYC’s)	
  grid	
  system	
  with	
  small	
  block	
  sizes	
  and	
  a	
  high	
  volume	
  of	
  commuters	
  resulted	
  in	
  traffic	
  
paTerns	
  that	
  were	
  in	
  sharp	
  contrast	
  with	
  the	
  rest	
  of	
  the	
  country.	
  As	
  such,	
  insights	
  to	
  driver	
  and	
  
pedestrian	
  behavior	
  could	
  only	
  be	
  uncovered	
  by	
  reviewing	
  NYC-­‐specific	
  informaAon,	
  such	
  as	
  exisAng	
  
literature	
  from	
  NYC’s	
  Vision	
  Zero	
  Task	
  Force	
  and	
  data	
  from	
  the	
  NYC	
  Department	
  of	
  TransportaAon	
  
(DOT).	
  	
  
	
  	
  
When	
  looking	
  at	
  drivers,	
  we	
  focused	
  on	
  behaviors	
  that	
  had	
  an	
  impact	
  on	
  pedestrians.	
  
	
  	
  
We	
  found	
  that	
  79%	
  of	
  crashes	
  that	
  kill	
  or	
  seriously	
  injure	
  pedestrians	
  involve	
  private	
  passenger	
  cars.	
  
53%	
  of	
  pedestrian	
  fataliAes	
  were	
  caused	
  by	
  dangerous	
  driver	
  choices	
  such	
  as	
  inaTenAon,	
  speeding	
  
and	
  failure	
  to	
  yield.	
  In	
  parAcular,	
  speeding	
  caused	
  7%	
  of	
  all	
  crashes	
  but	
  was	
  found	
  to	
  be	
  twice	
  as	
  likely	
  
to	
  result	
  in	
  a	
  fatality.	
  
	
  	
  
The	
  data	
  also	
  showed	
  that	
  led	
  turns	
  were	
  3	
  Ames	
  as	
  likely	
  to	
  seriously	
  injure	
  or	
  kill	
  pedestrians	
  than	
  
right	
  turns.	
  This	
  was	
  aTributed	
  to	
  drivers’	
  vision	
  being	
  parAally	
  blocked	
  by	
  the	
  car’s	
  A-­‐pillar	
  (the	
  
support	
  between	
  the	
  windshield	
  and	
  side	
  window)	
  when	
  making	
  a	
  led	
  turn,	
  making	
  it	
  harder	
  to	
  see	
  
pedestrians	
  on	
  their	
  led.	
  
	
  	
  
Gender	
  also	
  played	
  a	
  significant	
  role	
  in	
  driver	
  behavior	
  with	
  male	
  drivers	
  contribuAng	
  to	
  64%	
  of	
  all	
  
crashes	
  but	
  75%	
  of	
  all	
  fataliAes.	
  It	
  was	
  also	
  noted	
  that	
  males	
  in	
  the	
  age	
  range	
  of	
  25-­‐39	
  contributed	
  to	
  
23%	
  of	
  all	
  crashes.	
  
10	
  
A	
  key	
  insight	
  was	
  that	
  even	
  though	
  crashes	
  between	
  motor	
  vehicles	
  and	
  pedestrians	
  consAtuted	
  15%	
  of	
  all	
  
traffic	
  crashes	
  in	
  the	
  city,	
  pedestrian	
  fataliAes	
  accounted	
  for	
  56%	
  of	
  the	
  total	
  traffic	
  fataliAes.	
  Pedestrians	
  
were	
  the	
  most	
  vulnerable	
  road	
  users	
  due	
  to	
  the	
  lack	
  of	
  protecAon	
  but	
  those	
  above	
  the	
  age	
  of	
  65	
  and	
  
younger	
  than	
  13	
  were	
  found	
  to	
  be	
  at	
  higher	
  risk	
  of	
  traffic	
  injury-­‐related	
  death	
  due	
  to	
  their	
  physical	
  fragility.	
  
	
  	
  
We	
  noAced	
  that	
  majority	
  of	
  pedestrian	
  crashes	
  (74%)	
  happened	
  at	
  intersecAons,	
  with	
  47%	
  of	
  them	
  at	
  
signalized	
  intersecAons.	
  In	
  addiAon,	
  more	
  pedestrians	
  were	
  being	
  struck	
  while	
  crossing	
  the	
  street	
  with	
  the	
  
signal	
  (27%	
  of	
  pedestrians	
  killed	
  or	
  seriously	
  injured	
  [KSI])	
  than	
  crossing	
  against	
  the	
  signal	
  (20%	
  of	
  
pedestrian	
  KSI).	
  At	
  the	
  same	
  Ame,	
  30%	
  of	
  pedestrian	
  fataliAes	
  were	
  directly	
  aTributed	
  to	
  pedestrian’s	
  
acAons,	
  such	
  as	
  crossing	
  midblock	
  or	
  against	
  the	
  signal.	
  This	
  indicated	
  that	
  while	
  driver	
  behavior	
  played	
  a	
  
role	
  in	
  pedestrian	
  crashes,	
  there	
  was	
  a	
  significant	
  proporAon	
  of	
  pedestrian	
  injuries	
  and	
  fataliAes	
  that	
  could	
  
be	
  avoided	
  by	
  altering	
  pedestrian	
  behavior.	
  
	
  	
  
Through	
  trending,	
  we	
  also	
  found	
  that	
  pedestrian	
  KSI	
  crashes	
  in	
  New	
  York	
  City	
  followed	
  a	
  seasonal	
  paTern.	
  
Nearly	
  20%	
  more	
  crashes	
  occurred	
  per	
  month	
  during	
  the	
  November/December	
  holiday	
  season,	
  as	
  
compared	
  to	
  the	
  monthly	
  average	
  for	
  the	
  rest	
  of	
  the	
  year.	
  
	
  	
  
Finally,	
  we	
  discovered	
  that	
  male	
  pedestrians	
  in	
  NYC	
  were	
  1.4	
  Ames	
  more	
  likely	
  to	
  be	
  involved	
  in	
  a	
  
pedestrian	
  crash.	
  This	
  was	
  true	
  across	
  all	
  age	
  groups	
  but	
  was	
  more	
  pronounced	
  for	
  males	
  under	
  17	
  years	
  
old,	
  a	
  group	
  oden	
  noted	
  for	
  higher	
  rates	
  of	
  risk-­‐taking.	
  
11	
  
Based	
  on	
  the	
  insights	
  uncovered,	
  our	
  team	
  wanted	
  to	
  gain	
  a	
  deeper	
  understanding	
  on	
  pedestrian	
  
behavior	
  and	
  proceeded	
  to	
  do	
  so	
  by	
  observing	
  a	
  total	
  of	
  110	
  people	
  across	
  different	
  parts	
  of	
  
ManhaTan.	
  
	
  	
  
We	
  found	
  that	
  an	
  overwhelming	
  majority	
  of	
  pedestrians	
  engaged	
  in	
  risky	
  street-­‐crossing	
  behavior.	
  
This	
  included	
  crossing	
  against	
  signals,	
  crossing	
  with	
  seconds	
  led	
  on	
  the	
  Amer,	
  mulAtasking	
  while	
  
crossing,	
  crossing	
  outside	
  demarcated	
  boundaries	
  and	
  not	
  stepping	
  up	
  to	
  the	
  curb.	
  
12	
  
We	
  observed	
  that	
  crossing	
  against	
  signals	
  happened	
  more	
  oden	
  at	
  small	
  roads	
  (3	
  or	
  less	
  lanes)	
  
compared	
  to	
  arterial	
  streets	
  (wide	
  streets	
  that	
  carry	
  high	
  volume	
  of	
  traffic).	
  Millennials	
  and	
  males	
  
were	
  also	
  more	
  likely	
  to	
  cross	
  against	
  signals.	
  Most	
  people	
  were	
  also	
  influenced	
  by	
  other	
  jaywalkers,	
  
e.g.	
  if	
  they	
  were	
  waiAng	
  for	
  the	
  signal	
  but	
  others	
  crossed	
  against	
  the	
  signal,	
  they	
  would	
  too.	
  
	
  	
  
Despite	
  most	
  pedestrians’	
  risky	
  street-­‐crossing	
  behavior,	
  we	
  observed	
  that	
  drivers	
  were	
  generally	
  
accommodaAng	
  by	
  slowing	
  down	
  and	
  giving	
  way	
  to	
  them.	
  
13	
  
Based	
  on	
  the	
  key	
  insights,	
  we	
  used	
  five	
  methods	
  to	
  segment	
  our	
  audiences.	
  
	
  	
  
First,	
  demographics.	
  Demographics	
  are	
  census	
  characterisAcs	
  that	
  include	
  age,	
  gender,	
  income,	
  employment	
  status,	
  
race,	
  ethnicity	
  etc.	
  For	
  the	
  purpose	
  of	
  our	
  campaign,	
  we	
  reviewed	
  exisAng	
  literature	
  from	
  NYC’s	
  Vision	
  Zero	
  Task	
  
Force	
  and	
  data	
  from	
  the	
  NYC	
  Department	
  of	
  TransportaAon	
  to	
  uncover	
  how	
  age	
  and	
  gender	
  played	
  a	
  role	
  in	
  road	
  
user’s	
  behavior.	
  
	
  
Second,	
  geographic	
  characterisAcs	
  are	
  locaAon-­‐based	
  disAncAons.	
  ExisAng	
  literature	
  from	
  NYC’s	
  Vision	
  Zero	
  Task	
  
Force	
  and	
  our	
  observaAons	
  informed	
  us	
  of	
  how	
  people	
  used	
  the	
  roads	
  and	
  where	
  problem	
  areas	
  would	
  be	
  found.	
  
This	
  informed	
  our	
  campaign	
  in	
  terms	
  of	
  how	
  to	
  reach	
  our	
  target	
  audience.	
  
	
  
Third,	
  behavioral	
  characterisAcs	
  pertain	
  to	
  how	
  our	
  audiences	
  act	
  or	
  behave.	
  ExisAng	
  literature	
  from	
  NYC’s	
  Vision	
  
Zero	
  Task	
  Force	
  and	
  our	
  observaAons	
  informed	
  us	
  of	
  paTerns	
  in	
  behaviors	
  of	
  those	
  involved	
  in	
  traffic	
  crashes.	
  
	
  
Fourth,	
  psychographics	
  refer	
  to	
  the	
  way	
  our	
  audiences	
  think	
  or	
  feel	
  that	
  would	
  impact	
  their	
  behavior.	
  ExisAng	
  
literature	
  from	
  NYC’s	
  Vision	
  Zero	
  Task	
  Force	
  and	
  our	
  observaAons	
  provided	
  evidence	
  of	
  how	
  certain	
  aktudes	
  
influenced	
  our	
  audience’s	
  behavior.	
  This	
  was	
  an	
  important	
  segmentaAon	
  category	
  as	
  it	
  gave	
  us	
  insight	
  to	
  
understanding	
  our	
  audience’s	
  beliefs	
  and	
  values,	
  which	
  we	
  could	
  then	
  tap	
  into	
  for	
  our	
  campaign	
  messaging.	
  
	
  
Lastly,	
  influencers	
  are	
  individuals	
  that	
  our	
  audiences	
  would	
  listen	
  or	
  pay	
  aTenAon	
  to	
  when	
  they	
  are	
  making	
  decisions	
  
about	
  their	
  road	
  usage.	
  Based	
  on	
  our	
  observaAons,	
  we	
  learnt	
  about	
  how	
  different	
  groups	
  of	
  people	
  influenced	
  our	
  
audience’s	
  behavior.	
  
	
  
14	
  
Our	
  first	
  potenAal	
  target	
  group	
  is	
  pedestrians	
  that	
  are	
  at	
  higher	
  risk	
  due	
  to	
  their	
  
physical	
  fragility.	
  This	
  would	
  include	
  the	
  elderly	
  and	
  young	
  children.	
  As	
  documented	
  
by	
  the	
  Vision	
  Zero	
  Task	
  Force,	
  in	
  2014,	
  pedestrians	
  over	
  65	
  years	
  old	
  made	
  up	
  12%	
  of	
  
the	
  city’s	
  populaAon	
  but	
  accounted	
  for	
  33%	
  of	
  pedestrian	
  fataliAes.	
  Similarly,	
  being	
  
struck	
  by	
  a	
  vehicle	
  was	
  the	
  leading	
  cause	
  of	
  injury-­‐related	
  death	
  for	
  children	
  under	
  
14.	
  The	
  vulnerability	
  of	
  this	
  segment	
  makes	
  reaching	
  out	
  to	
  them	
  a	
  compelling	
  case.	
  
	
  	
  
Based	
  on	
  their	
  lifestyles,	
  this	
  target	
  group	
  spends	
  most	
  of	
  their	
  Ames	
  in	
  residenAal	
  
areas	
  in	
  the	
  outer	
  boroughs.	
  Given	
  physical	
  limitaAons,	
  they	
  may	
  be	
  unable	
  to	
  
accurately	
  gauge	
  vehicle	
  speeds.	
  They	
  are	
  also	
  generally	
  more	
  cauAous	
  and	
  hence	
  
more	
  likely	
  to	
  cross	
  with	
  signals.	
  In	
  addiAon,	
  they	
  are	
  more	
  likely	
  to	
  travel	
  with	
  a	
  
companion,	
  with	
  family	
  members	
  playing	
  the	
  role	
  of	
  the	
  influencer	
  for	
  their	
  street-­‐
crossing	
  behavior.	
  When	
  alone,	
  they	
  are	
  likely	
  to	
  be	
  influenced	
  by	
  other	
  pedestrians.	
  
15	
  
The	
  second	
  potenAal	
  target	
  group	
  is	
  drivers,	
  given	
  their	
  primary	
  role	
  in	
  contribuAng	
  
to	
  traffic	
  injuries	
  and	
  deaths.	
  Based	
  on	
  the	
  informaAon	
  we	
  reviewed,	
  it	
  is	
  clear	
  that	
  
males	
  driving	
  private	
  passenger	
  cars	
  are	
  a	
  key	
  segment	
  to	
  target.	
  
	
  	
  
This	
  group	
  is	
  likely	
  middle	
  class	
  and	
  leads	
  a	
  highly	
  stressful	
  lifestyle.	
  However,	
  it	
  is	
  
also	
  likely	
  that	
  these	
  individuals	
  do	
  not	
  drive	
  daily	
  given	
  that	
  general	
  car	
  usage	
  in	
  
New	
  York	
  City	
  is	
  very	
  low.	
  When	
  they	
  do	
  drive,	
  it	
  is	
  usually	
  in	
  the	
  outer	
  boroughs	
  
rather	
  than	
  ManhaTan.	
  Due	
  to	
  their	
  high-­‐stress	
  lifestyles,	
  there	
  is	
  a	
  high	
  chance	
  that	
  
they	
  may	
  be	
  distracted	
  while	
  driving.	
  This	
  could	
  come	
  in	
  the	
  form	
  of	
  external	
  
distracAons	
  (e.g.	
  digital	
  devices,	
  conversaAons	
  with	
  other	
  passengers)	
  or	
  internal	
  
distracAons	
  (e.g.	
  faAgue).	
  Their	
  on-­‐road	
  behavior	
  also	
  tends	
  to	
  be	
  influenced	
  by	
  
passengers	
  in	
  the	
  same	
  vehicle	
  as	
  well	
  as	
  other	
  drivers	
  on	
  the	
  road.	
  
16	
  
The	
  final	
  potenAal	
  target	
  group	
  is	
  pedestrians	
  who	
  engage	
  in	
  risky	
  street-­‐crossing	
  behavior.	
  In	
  fact,	
  
many	
  in	
  this	
  group	
  consider	
  it	
  a	
  way	
  of	
  life	
  in	
  New	
  York	
  City	
  to	
  cross	
  streets	
  against	
  signals.	
  
	
  	
  
Based	
  on	
  our	
  data	
  and	
  our	
  observaAons,	
  this	
  group	
  is	
  made	
  up	
  of	
  millennial	
  males	
  who	
  commute	
  via	
  
public	
  transport	
  daily.	
  Most	
  of	
  them	
  work	
  in	
  ManhaTan	
  and	
  may	
  live	
  in	
  the	
  outer	
  boroughs.	
  These	
  
individuals	
  tend	
  to	
  be	
  on-­‐the-­‐go	
  and	
  are	
  usually	
  pressed	
  for	
  Ame.	
  As	
  such,	
  they	
  have	
  no	
  qualms	
  about	
  
crossing	
  the	
  streets	
  against	
  the	
  signals	
  as	
  long	
  as	
  they	
  perceive	
  it	
  to	
  be	
  safe.	
  Because	
  of	
  this	
  mentality,	
  
they	
  are	
  also	
  easily	
  influenced	
  by	
  other	
  pedestrians	
  to	
  cross	
  against	
  signals.	
  Those	
  in	
  this	
  segment	
  are	
  
usually	
  also	
  constantly	
  mulA-­‐tasking	
  on	
  their	
  digital	
  devices,	
  even	
  while	
  crossing	
  streets.	
  
17	
  
Our	
  recommended	
  target	
  audience	
  is	
  the	
  “Risky	
  Pedestrians.”	
  
	
  
18	
  
The	
  first	
  reason	
  is	
  due	
  to	
  the	
  raAo	
  of	
  pedestrians	
  as	
  compared	
  to	
  drivers	
  in	
  New	
  York	
  City.	
  Most	
  New	
  
Yorkers	
  do	
  not	
  own	
  a	
  car.	
  Even	
  if	
  they	
  do,	
  they	
  do	
  not	
  drive	
  regularly.	
  
19	
  
Car	
  usage	
  and	
  ownership	
  in	
  New	
  York	
  City	
  is	
  uniquely	
  low,	
  as	
  compared	
  to	
  the	
  rest	
  of	
  the	
  United	
  
States	
  (US).	
  According	
  to	
  the	
  2010-­‐2014	
  American	
  Community	
  Survey	
  5-­‐Year	
  EsAmates,	
  55.4%	
  of	
  New	
  
York	
  households	
  do	
  not	
  own	
  a	
  car,	
  vs.	
  8%	
  in	
  the	
  whole	
  of	
  US.	
  31.4%	
  of	
  New	
  York	
  housing	
  units	
  have	
  
one	
  car	
  available.	
  10.6%	
  of	
  New	
  York	
  housing	
  units	
  have	
  two	
  cars	
  available.	
  2.8%	
  of	
  New	
  York	
  housing	
  
units	
  own	
  more	
  than	
  two	
  cars.	
  In	
  addiAon,	
  fewer	
  than	
  one	
  third	
  of	
  trips	
  in	
  New	
  York	
  families	
  are	
  taken	
  
in	
  an	
  automobile.	
  Base	
  on	
  these	
  data	
  points,	
  we	
  arrived	
  at	
  the	
  conclusion	
  that	
  most	
  New	
  Yorkers	
  can	
  
be	
  regarded	
  as	
  pedestrians.	
  
20	
  
The	
  second	
  reason	
  why	
  “Risky	
  Pedestrians”	
  are	
  our	
  recommended	
  segment	
  is	
  because	
  they	
  are	
  at	
  a	
  
higher	
  risk	
  of	
  being	
  killed	
  or	
  severely	
  injured.	
  According	
  to	
  NYC	
  Pedestrian	
  Safety	
  Study	
  and	
  AcAon	
  
Plan,	
  the	
  rate	
  at	
  which	
  our	
  target	
  audience	
  -­‐	
  millennial	
  males	
  -­‐	
  is	
  killed	
  and	
  severely	
  injured	
  (KSI)	
  is	
  the	
  
highest	
  amongst	
  all	
  other	
  demographic	
  groups.	
  
21	
  
In	
  the	
  millennial	
  age	
  group	
  of	
  18	
  to	
  39,	
  the	
  rate	
  of	
  being	
  killed	
  and	
  severely	
  injured	
  (KSI)	
  is	
  81	
  per	
  
10,000,	
  which	
  accounts	
  for	
  the	
  majority	
  of	
  the	
  KSI	
  rate	
  compared	
  to	
  other	
  age	
  groups.	
  The	
  age	
  group	
  
of	
  40-­‐59	
  comes	
  in	
  second,	
  with	
  a	
  KSI	
  rate	
  of	
  66	
  per	
  10,000.	
  For	
  the	
  elderly	
  over	
  60	
  years	
  old,	
  the	
  KSI	
  
rate	
  is	
  48	
  per	
  10,000.	
  For	
  children	
  and	
  teenagers	
  under	
  17	
  years	
  old,	
  the	
  KSI	
  rate	
  is	
  the	
  least,	
  at	
  41	
  per	
  
10,000.	
  Notably,	
  among	
  all	
  the	
  age	
  groups,	
  the	
  KSI	
  rate	
  in	
  males	
  is	
  higher	
  than	
  females.	
  
22	
  
The	
  third	
  reason	
  for	
  choosing	
  “Risky	
  Pedestrians”	
  is	
  due	
  to	
  their	
  sheer	
  numbers.	
  This	
  segment	
  
represents	
  the	
  age	
  of	
  the	
  average	
  New	
  Yorker	
  and	
  is	
  the	
  most	
  populous	
  segment	
  in	
  New	
  York	
  City.	
  
23	
  
According	
  to	
  2010-­‐2014	
  American	
  Community	
  Survey	
  5-­‐Year	
  EsAmates,	
  millennial	
  (aged	
  18	
  to	
  39)	
  are	
  
the	
  largest	
  group	
  of	
  people	
  in	
  New	
  York	
  City,	
  accounAng	
  for	
  32.2%	
  of	
  the	
  populaAon.	
  GeneraAon	
  X	
  
(aged	
  40	
  to	
  59)	
  come	
  in	
  next,	
  making	
  up	
  26.6%	
  of	
  the	
  populaAon.	
  Whereas	
  23.8%	
  of	
  New	
  Yorkers	
  are	
  
GeneraAon	
  Z	
  (over	
  the	
  age	
  of	
  60),	
  16%	
  are	
  the	
  elderly	
  over	
  the	
  age	
  of	
  60.	
  
24	
  
Last	
  but	
  not	
  least,	
  considering	
  the	
  effecAveness	
  of	
  our	
  year-­‐long	
  campaign,	
  we	
  think	
  it	
  would	
  be	
  easier	
  
to	
  influence	
  pedestrians.	
  Given	
  that	
  pedestrians	
  are	
  abundantly	
  more	
  likely	
  to	
  be	
  killed	
  or	
  injured	
  in	
  a	
  
KSI	
  crash	
  than	
  the	
  driver	
  involved,	
  it	
  is	
  likely	
  that	
  we	
  would	
  be	
  able	
  to	
  get	
  pedestrians	
  that	
  are	
  at	
  
higher	
  risk	
  to	
  pay	
  more	
  aTenAon,	
  by	
  tapping	
  on	
  the	
  insAncts	
  of	
  self-­‐preservaAon.	
  
25	
  
Based	
  on	
  the	
  four	
  reasons	
  discussed	
  above	
  and	
  evaluaAons	
  on	
  the	
  other	
  two	
  opAons,	
  we	
  arrived	
  at	
  
our	
  choice	
  of	
  target	
  audience	
  -­‐	
  “Risky	
  Pedestrians”.	
  
	
  	
  
We	
  decided	
  not	
  to	
  target	
  “InaTenAve	
  Drivers”	
  or	
  “Vulnerable	
  Pedestrians”	
  based	
  on	
  perceived	
  
effecAveness.	
  As	
  for	
  children	
  and	
  the	
  elderly,	
  based	
  on	
  their	
  limited	
  consumpAon	
  of	
  media,	
  they	
  
would	
  be	
  harder	
  to	
  reach	
  and	
  with	
  our	
  limited	
  Ameframe	
  and	
  budget,	
  would	
  not	
  be	
  the	
  best	
  segment	
  
to	
  target	
  in	
  order	
  to	
  meet	
  our	
  desired	
  intent.	
  Talking	
  about	
  their	
  behavior,	
  from	
  our	
  observaAon,	
  they	
  
are	
  generally	
  cauAous.	
  Children	
  and	
  kids	
  normally	
  get	
  more	
  protecAon.	
  
	
  	
  
As	
  to	
  “InaTenAve	
  Drivers”,	
  it	
  is	
  hard	
  to	
  influence	
  them	
  and	
  change	
  their	
  aktude.	
  It	
  is	
  an	
  uphill	
  task	
  to	
  
convince	
  drivers	
  that	
  certain	
  behaviors	
  they	
  engage	
  in	
  are	
  dangerous.	
  In	
  most	
  cases,	
  they	
  are	
  not	
  
aware	
  of	
  their	
  carelessness.	
  Moreover,	
  as	
  we	
  have	
  established,	
  car	
  owners	
  in	
  New	
  York	
  City	
  do	
  not	
  
drive	
  regularly	
  enough	
  to	
  jusAfy	
  the	
  specific	
  targeAng.	
  	
  
26	
  
This	
  is	
  Tony	
  on	
  his	
  normal	
  weekday	
  rouAne.	
  The	
  30-­‐year-­‐old	
  single	
  takes	
  the	
  subway	
  everyday,	
  
travelling	
  from	
  his	
  shared	
  apartment	
  in	
  Brooklyn	
  to	
  his	
  office	
  in	
  downtown	
  ManhaTan.	
  Ader	
  gekng	
  
off	
  the	
  train,	
  he	
  grabs	
  a	
  coffee	
  in	
  Starbucks	
  on	
  the	
  way	
  to	
  office.	
  While	
  he	
  is	
  waiAng	
  for	
  the	
  coffee,	
  
work	
  emails	
  are	
  already	
  streaming	
  in.	
  “Damn!	
  Tons	
  of	
  working	
  emails!	
  Another	
  busy	
  day	
  ahead,”	
  Tony	
  
thinks.	
  
	
  	
  
The	
  office	
  is	
  several	
  blocks	
  away	
  from	
  the	
  coffee	
  shop.	
  He	
  walks	
  at	
  a	
  fast	
  pace	
  while	
  checking	
  the	
  
phone	
  all	
  the	
  Ame,	
  with	
  his	
  earphones	
  on,	
  tuned	
  in	
  to	
  the	
  latest	
  chart-­‐toppers.	
  Regardless	
  of	
  the	
  
traffic	
  signal,	
  he	
  has	
  a	
  habit	
  of	
  crossing	
  the	
  street	
  anyway,	
  without	
  looking	
  around	
  to	
  check	
  the	
  traffic	
  
and	
  without	
  following	
  the	
  zebra	
  lines.	
  He	
  keeps	
  his	
  head	
  down	
  focused	
  on	
  his	
  phone,	
  thinking	
  about	
  
the	
  tasks	
  for	
  the	
  day.	
  “WaiAng	
  for	
  the	
  light	
  is	
  such	
  a	
  waste	
  of	
  Ame!”	
  he	
  thinks.	
  
	
  	
  
In	
  the	
  office	
  area,	
  stress	
  is	
  wriTen	
  on	
  their	
  faces.	
  The	
  ambiAon	
  to	
  succeed	
  drives	
  them.	
  The	
  fast	
  pace	
  
of	
  life	
  makes	
  every	
  minute	
  precious.	
  As	
  the	
  work	
  day	
  draws	
  to	
  an	
  end,	
  Tony	
  admires	
  the	
  skyline	
  from	
  
his	
  office.	
  “Such	
  a	
  busy	
  city!	
  Maybe	
  I	
  need	
  Ame	
  to	
  relax	
  and	
  find	
  a	
  date,”	
  he	
  thinks	
  to	
  himself.	
  As	
  a	
  
moAvaAon,	
  he	
  leaves	
  the	
  office	
  and	
  rushes	
  again.	
  But	
  this	
  Ame,	
  his	
  desAnaAon	
  is	
  the	
  gym.	
  What	
  does	
  
not	
  change	
  is	
  his	
  fast	
  pace	
  and	
  impaAence	
  when	
  it	
  comes	
  to	
  the	
  traffic	
  signal.	
  
27	
  
Considering	
  the	
  advantages	
  and	
  limitaAons	
  we	
  foresaw	
  when	
  considering	
  the	
  effect	
  of	
  our	
  campaign	
  
on	
  the	
  target	
  audience,	
  Risky	
  Pedestrians,	
  we	
  created	
  the	
  following	
  SMART	
  goal	
  to	
  serve	
  as	
  our	
  
campaign	
  objecAve:	
  To	
  change	
  pedestrian	
  street-­‐crossing	
  behavior	
  that	
  would	
  lead	
  to	
  a	
  reducAon	
  of	
  
traffic-­‐related	
  deaths	
  in	
  NYC	
  by	
  20%	
  as	
  compared	
  to	
  2016	
  before	
  the	
  end	
  of	
  2017.	
  We	
  felt	
  that	
  our	
  
objecAve	
  was	
  specific	
  and	
  measureable	
  in	
  its	
  intenAon	
  because	
  it	
  outlined	
  our	
  desired	
  outcome	
  and	
  
offered	
  a	
  metric	
  to	
  gauge	
  its	
  success.	
  Furthermore,	
  through	
  assessing	
  trends	
  in	
  New	
  York	
  traffic	
  
fataliAes	
  over	
  the	
  past	
  2	
  years	
  and	
  projecAng	
  even	
  further	
  decline	
  in	
  2016,	
  we	
  feel	
  that	
  our	
  goal	
  is	
  
aTainable	
  as	
  it	
  follows	
  the	
  precedent	
  set	
  by	
  the	
  negaAve	
  tendencies	
  in	
  the	
  data.	
  Finally,	
  we	
  feel	
  that	
  
our	
  objecAve	
  is	
  relevant	
  to	
  the	
  overall	
  goal	
  of	
  Vision	
  Zero	
  as	
  they	
  are	
  part	
  and	
  parcel	
  of	
  one	
  another,	
  
and	
  the	
  fact	
  that	
  our	
  campaign	
  is	
  slated	
  to	
  span	
  a	
  single	
  year	
  makes	
  it	
  clearly	
  Ame-­‐based.	
  	
  
28	
  
Regarding	
  the	
  rest	
  of	
  our	
  creaAve	
  brief,	
  we	
  chose	
  to	
  target	
  the	
  Risky	
  Pedestrians	
  segment,	
  as	
  
previously	
  state,	
  due	
  to	
  their	
  prevalence,	
  high-­‐risk	
  status,	
  and	
  compelling	
  impetus	
  to	
  change	
  their	
  
behavior.	
  In	
  concordance	
  with	
  our	
  campaign	
  objecAve,	
  the	
  role	
  of	
  our	
  communicaAon	
  strategy	
  is	
  to	
  
encourage	
  our	
  target	
  audience	
  to	
  change	
  their	
  street-­‐crossing	
  behavior	
  and	
  pay	
  aTenAon.	
  To	
  do	
  this,	
  
we	
  aim	
  to	
  focus	
  our	
  messaging	
  to	
  speak	
  to	
  the	
  core	
  direcAve	
  of	
  those	
  in	
  our	
  target	
  audience.	
  The	
  
raAonale	
  behind	
  our	
  messaging	
  is	
  the	
  idea	
  that	
  if	
  we	
  can	
  appeal	
  to	
  the	
  innate	
  “masculinity”	
  and	
  “need	
  
to	
  survive”	
  of	
  our	
  target	
  audience,	
  we	
  can	
  get	
  their	
  aTenAon	
  and	
  enact	
  a	
  fundamental	
  change.	
  
Through	
  further	
  audience	
  analysis,	
  we	
  concluded	
  that	
  the	
  aTenAon	
  of	
  our	
  target	
  audience	
  could	
  best	
  
be	
  captured	
  with	
  blunt,	
  pragmaAc	
  messages	
  and	
  dark	
  humor.	
  With	
  “Defend	
  Yourself”	
  as	
  the	
  
overarching	
  message	
  of	
  our	
  campaign,	
  we	
  feel	
  that	
  we	
  will	
  be	
  able	
  to	
  reach	
  our	
  targets	
  in	
  a	
  relatable	
  
way	
  that	
  feels	
  funny	
  and	
  familiar	
  yet	
  poignant	
  and	
  provoking.	
  
29	
  
With	
  taglines	
  such	
  as	
  “Life	
  comes	
  at	
  you	
  hard.	
  Cars	
  come	
  at	
  you	
  harder,”	
  or	
  “The	
  light	
  said	
  walk.	
  You	
  
got	
  hit	
  by	
  a	
  speeding	
  car	
  anyway.	
  Talk	
  about	
  a	
  sucker	
  punch”	
  we	
  hope	
  to	
  appeal	
  to	
  the	
  dark	
  sense	
  
humor	
  our	
  audience	
  is	
  known	
  to	
  have.	
  With	
  taglines	
  like	
  “Cross	
  and	
  tackle,”	
  or	
  “Bob	
  and	
  weave,”	
  both	
  
parodies	
  of	
  popular	
  sports	
  adages,	
  we	
  hope	
  to	
  spark	
  a	
  sense	
  of	
  familiarity	
  and	
  nostalgia	
  within	
  our	
  
target	
  audience.	
  Finally,	
  with	
  taglines	
  such	
  as	
  “Hit	
  the	
  streets.	
  Literally”	
  and	
  “Put	
  your	
  dukes	
  up.	
  Eyes	
  
too,”	
  we	
  hope	
  to	
  appeal	
  to	
  the	
  need	
  to	
  survive	
  of	
  our	
  target	
  audience.	
  By	
  dispensing	
  cut	
  and	
  dry	
  
messages	
  that	
  encapsulate	
  the	
  core	
  of	
  our	
  target	
  audience,	
  we	
  hope	
  that	
  they	
  will	
  idenAfy	
  with	
  the	
  
adverAsements	
  put	
  forth	
  and	
  ulAmately	
  call	
  these	
  message	
  to	
  memory	
  as	
  they	
  go	
  about	
  their	
  daily	
  
lives.	
  
30	
  
Concerning	
  the	
  stylisAc	
  elements	
  of	
  our	
  campaign,	
  we	
  aim	
  to	
  draw	
  on	
  the	
  messaging	
  to	
  inform	
  the	
  
design.	
  To	
  realize	
  the	
  concept	
  of	
  nostalgia,	
  we	
  will	
  employ	
  vintage	
  fonts	
  and	
  black	
  and	
  white	
  images.	
  
To	
  establish	
  the	
  tone	
  for	
  dark	
  humor,	
  our	
  color	
  paleTe	
  draws	
  from	
  the	
  black	
  and	
  white	
  images	
  
employed	
  but	
  also	
  includes	
  red	
  to	
  catch	
  the	
  eye	
  and	
  prompt	
  onlookers	
  to	
  stop	
  and	
  intake	
  the	
  
adverAsement.	
  Finally,	
  to	
  appeal	
  to	
  the	
  need	
  to	
  survive	
  of	
  our	
  target	
  audience,	
  we	
  will	
  cut	
  in	
  vintage	
  
images	
  of	
  men	
  engaged	
  in	
  acAon	
  shots	
  from	
  sports	
  photographs	
  straight	
  out	
  of	
  the	
  annals	
  of	
  
Americana.	
  Envision	
  a	
  vintage	
  bare-­‐knuckle	
  boxer	
  or	
  old-­‐Ame	
  football	
  player,	
  ball	
  in	
  hand,	
  crossing	
  the	
  
street	
  in	
  modern	
  day	
  New	
  York.	
  With	
  fascinaAng	
  images	
  such	
  as	
  these	
  we	
  hope	
  to	
  catch	
  the	
  aTenAon	
  
of	
  those	
  in	
  our	
  target	
  audience	
  long	
  enough	
  for	
  them	
  to	
  read	
  the	
  copy	
  of	
  the	
  adverAsement	
  and	
  
internalize	
  the	
  “defense”	
  message.	
  
31	
  
Bus	
  Shelter	
  AdverAsement	
  
32	
  
Internal	
  Subway	
  AdverAsement	
  
33	
  
Taxi-­‐top	
  AdverAsement	
  
34	
  
Sponsored	
  Instagram	
  AdverAsement	
  
35	
  
For	
  our	
  messages	
  to	
  get	
  through	
  all	
  the	
  noise	
  and	
  reach	
  fast-­‐paced	
  New	
  Yorkers,	
  we	
  have	
  developed	
  a	
  
comprehensive	
  media	
  strategy	
  that	
  covers	
  paid,	
  owned,	
  shared	
  and	
  earned	
  media.	
  
	
  
For	
  paid	
  media,	
  we	
  will	
  focus	
  on	
  out-­‐of-­‐home	
  media	
  and	
  social	
  media	
  sponsored	
  ads.	
  
For	
  owned	
  media,	
  Vision	
  Zero’s	
  official	
  website	
  and	
  social	
  media	
  accounts	
  will	
  be	
  revamped	
  and	
  
uAlized	
  to	
  publish	
  any	
  official	
  informaAon	
  from	
  the	
  Vision	
  Zero	
  Task	
  Force.	
  In	
  addiAon	
  to	
  the	
  “Beat	
  the	
  
Streets”	
  outdoor	
  challenge	
  we	
  have	
  as	
  the	
  focal	
  point	
  of	
  our	
  earned	
  media	
  strategy,	
  the	
  content	
  we	
  
create	
  on	
  our	
  own	
  social	
  media	
  will	
  boost	
  shared	
  media.	
  For	
  earned	
  media,	
  we	
  will	
  try	
  to	
  get	
  more	
  
features	
  on	
  newspapers	
  and	
  magazines,	
  as	
  well	
  as	
  celebrity	
  endorsements.	
  
36	
  
For	
  paid	
  media,	
  we	
  will	
  direct	
  most	
  resources	
  on	
  out-­‐of-­‐home	
  media	
  and	
  social	
  media	
  sponsored	
  ads	
  
because	
  those	
  are	
  the	
  best	
  media	
  to	
  target	
  our	
  audience.	
  Considering	
  our	
  budget	
  limit,	
  paid	
  media	
  will	
  
start	
  in	
  late	
  May	
  to	
  create	
  hype	
  for	
  our	
  event	
  in	
  June.	
  For	
  paid	
  media,	
  we	
  will	
  put	
  up	
  staAc	
  ads	
  on	
  bus	
  
shelters	
  and	
  wallscapes.	
  We	
  will	
  also	
  create	
  bus	
  warps,	
  taxi	
  wraps,	
  and	
  subway	
  interiors	
  to	
  increase	
  
daily	
  touch	
  points,	
  especially	
  during	
  month	
  of	
  our	
  “Beat	
  the	
  Streets”	
  event.	
  	
  
	
  	
  
Another	
  large	
  part	
  of	
  our	
  budget	
  will	
  go	
  to	
  sponsored	
  ads	
  on	
  social	
  media.	
  About	
  a	
  month	
  before	
  the	
  
event,	
  we	
  will	
  cast	
  ads	
  on	
  social	
  media	
  targeAng	
  our	
  audience.	
  On	
  the	
  event	
  day,	
  we	
  will	
  buy	
  “TwiTer	
  
trend”,	
  a	
  hash	
  tag-­‐driven	
  topic	
  that	
  is	
  immediately	
  popular	
  at	
  a	
  parAcular	
  Ame,	
  along	
  with	
  TwiTer	
  ads.	
  
We	
  will	
  also	
  push	
  the	
  “Beat	
  the	
  Streets”	
  challenge	
  on	
  Snapchat	
  Discovery	
  to	
  increase	
  exposure.	
  We	
  
will	
  create	
  Snapchat	
  geo-­‐filters	
  for	
  the	
  event	
  to	
  improve	
  audience	
  engagement.	
  
37	
  
Riding	
  on	
  the	
  Ade	
  built	
  by	
  paid	
  media,	
  we	
  will	
  put	
  on	
  our	
  “Beat	
  the	
  Streets”	
  event	
  at	
  the	
  end	
  of	
  June.	
  
“Beat	
  the	
  Streets”	
  will	
  be	
  an	
  interacAve	
  obstacle	
  challenge	
  that	
  mocks	
  and	
  exaggerates	
  the	
  scenario	
  of	
  
crossing	
  the	
  street,	
  inspired	
  but	
  popular	
  outdoor	
  challenge	
  style	
  events	
  like	
  Tough	
  Mudder,	
  Iron	
  Man,	
  
The	
  Spartan	
  Race,	
  and	
  television	
  programs	
  like	
  American	
  Ninja	
  Warrior.	
  It	
  will	
  be	
  in	
  a	
  populous	
  open	
  
area	
  where	
  people	
  can	
  see	
  when	
  they	
  walk	
  by.	
  	
  
	
  
38	
  
For	
  earned	
  media,	
  we	
  aim	
  to	
  generate	
  more	
  features	
  in	
  forms	
  of	
  media	
  that	
  our	
  target	
  audience	
  has	
  
regular	
  access	
  to.	
  For	
  newspapers,	
  we	
  will	
  try	
  to	
  get	
  coverage	
  in	
  the	
  health	
  secAons	
  of	
  the	
  New	
  York	
  
Times	
  and	
  Washington	
  Post.	
  For	
  magazines,	
  we	
  will	
  try	
  to	
  get	
  coverage	
  in	
  lifestyle	
  magazine	
  like	
  Time	
  
Out	
  New	
  York,	
  or	
  men’s	
  style	
  magazine	
  like	
  GQ.	
  For	
  TV,	
  we	
  will	
  try	
  to	
  gain	
  exposure	
  on	
  nightly	
  shows	
  
or	
  ESPN.	
  
39	
  
Based	
  on	
  the	
  foundaAon	
  we	
  laid	
  through	
  owned	
  media	
  and	
  paid	
  media,	
  we	
  expect	
  that	
  during	
  the	
  
month	
  of	
  the	
  event,	
  people	
  will	
  be	
  paying	
  aTenAon	
  to	
  the	
  name	
  “Vision	
  Zero”,	
  and	
  acAvely	
  parAcipate	
  
in	
  our	
  event,	
  post	
  their	
  experience	
  and	
  thoughts	
  online,	
  and	
  share	
  with	
  the	
  online	
  community.	
  Shared	
  
media	
  will	
  be	
  generated	
  through	
  social	
  media,	
  including	
  Facebook	
  shares,	
  retweets,	
  tweets	
  under	
  our	
  
campaign	
  hashtags,	
  and	
  using	
  our	
  Snapchat	
  geo-­‐filters.	
  
40	
  
Currently	
  the	
  Vision	
  Zero	
  New	
  York	
  website	
  features	
  has	
  facts,	
  reports,	
  and	
  governmental	
  statements.	
  
We	
  feel	
  that	
  it	
  needs	
  more	
  content	
  and	
  engaging	
  stories	
  that	
  will	
  aTract	
  our	
  target	
  audience.	
  We	
  
propose	
  dividing	
  the	
  homepage	
  into	
  segments	
  where	
  it	
  displays	
  the	
  objecAve,	
  our	
  campaign	
  tagline,	
  
and	
  social	
  media	
  feeds.	
  The	
  website	
  will	
  funcAon	
  as	
  a	
  storage	
  place	
  for	
  all	
  of	
  our	
  campaign	
  content.	
  
Visitors	
  would	
  also	
  be	
  able	
  to	
  go	
  to	
  social	
  media	
  plavorms	
  through	
  the	
  website	
  to	
  share	
  and	
  further	
  
engage.	
  For	
  our	
  YouTube	
  channel,	
  we	
  will	
  start	
  making	
  videos	
  using	
  our	
  tagline	
  two	
  months	
  before	
  the	
  
event	
  launch.	
  During	
  and	
  ader	
  the	
  event,	
  we	
  will	
  encourage	
  people	
  to	
  send	
  us	
  videos	
  of	
  themselves	
  
compleAng	
  the	
  “Beat	
  the	
  Streets”	
  challenge.	
  
41	
  
We	
  will	
  start	
  building	
  content	
  at	
  the	
  beginning	
  of	
  January	
  with	
  owned	
  social	
  media,	
  so	
  that	
  by	
  May,	
  we	
  
will	
  have	
  a	
  firm	
  foundaAon	
  of	
  content	
  on	
  our	
  owned	
  media	
  channels.	
  Towards	
  the	
  end	
  of	
  May,	
  we	
  will	
  
push	
  Vision	
  Zero	
  ads	
  aggressively	
  so	
  our	
  target	
  audience	
  can	
  see	
  our	
  mark	
  everywhere:	
  whether	
  
they’re	
  walking	
  on	
  the	
  street,	
  sikng	
  at	
  the	
  bus	
  shelter,	
  watching	
  a	
  moving	
  taxi	
  or	
  bus,	
  and	
  randomly	
  
looking	
  up	
  at	
  the	
  wall.	
  When	
  they’re	
  on	
  social	
  media,	
  we’ll	
  be	
  everywhere	
  as	
  well.	
  When	
  the	
  “Beat	
  the	
  
Streets”	
  challenge	
  finally	
  comes	
  in	
  the	
  end	
  of	
  June,	
  people	
  will	
  be	
  already	
  very	
  much	
  aware	
  of	
  this	
  
campaign	
  and	
  ready	
  to	
  join	
  the	
  challenge.	
  Ader	
  June,	
  the	
  paid	
  media	
  planning	
  will	
  pause	
  and	
  we	
  will	
  
focus	
  on	
  generaAng	
  earned	
  and	
  shared	
  media.	
  In	
  August,	
  we	
  will	
  do	
  a	
  mid-­‐term	
  evaluaAon	
  of	
  the	
  
campaign’s	
  reach.	
  For	
  the	
  holiday	
  season	
  in	
  December	
  and	
  November,	
  we	
  will	
  resume	
  out-­‐of-­‐home	
  
media,	
  as	
  this	
  is	
  a	
  high	
  fatality	
  season.	
  At	
  the	
  end	
  of	
  2017,	
  we	
  will	
  do	
  another	
  evaluaAon.	
  
42	
  
For	
  the	
  $2	
  million	
  budget,	
  $500,000	
  will	
  be	
  spent	
  on	
  event	
  execuAon;	
  the	
  other	
  $1.5	
  million	
  will	
  be	
  
spent	
  on	
  paid	
  media.	
  Below	
  is	
  a	
  breakdown	
  of	
  each	
  media	
  buying	
  cost.	
  
	
  	
  
Out-­‐of-­‐Home	
  Media	
  |	
  Event	
  (4	
  weeks)	
  $430,000	
  
Bus	
  Shelter:	
  *300/ad	
  *	
  100	
  =	
  $30,000	
  
Taxi	
  Full	
  Wrap:	
  $	
  1000/ad	
  *	
  100	
  =	
  $100,000	
  
Subway	
  Interior	
  Ads:	
  $100/ad	
  *	
  1000	
  =	
  $100,000	
  
Bus	
  Wrap	
  (“King	
  Kong”	
  size):	
  $2000/bus	
  *	
  100	
  =	
  $200,000	
  
Wallscape:	
  4	
  units	
  =	
  $	
  57,000	
  
	
  	
  
Out-­‐of-­‐Home	
  Media	
  |	
  Holiday	
  Season	
  (4	
  weeks)	
  $430,000	
  
Bus	
  Shelter:	
  *300/ad	
  *	
  100	
  =	
  $30,000	
  
Taxi	
  Full	
  Wrap:	
  $	
  1000/ad	
  *	
  100	
  =	
  $100,000	
  
Subway	
  Interior	
  Ads:	
  $100/ad	
  *	
  1000	
  =	
  $100,000	
  
Bus	
  Wrap	
  (“King	
  Kong”	
  size):	
  $2000/bus	
  *	
  100	
  =	
  $200,000	
  
Wallscape:	
  4	
  units	
  =	
  $	
  57,000	
  
	
  	
  
Social	
  Media	
  Sponsored	
  Ads	
  (52	
  months)	
  $505,050	
  
Facebook:	
  $0.27/click	
  *	
  30,000clicks	
  *	
  30days	
  =	
  $	
  243,000	
  
TwiEer	
  Trend:	
  $	
  200,000/day	
  
TwiEer	
  Ads:	
  $1/engagement	
  *	
  100*	
  30	
  days=	
  $3,000	
  
Snapchat	
  Discovery:	
  $	
  50,000/day	
  
Snapchat	
  Geo-­‐filter:	
  $	
  50	
  	
  
YouTube	
  Video	
  ProducMon:	
  $9000	
  
43	
  
We	
  expect	
  our	
  campaign	
  to	
  bring	
  about	
  3	
  changes.	
  
	
  	
  
First,	
  we	
  expect	
  a	
  behavior	
  shid	
  from	
  our	
  campaign’s	
  target	
  audiences.	
  We	
  expect	
  them	
  to	
  change	
  
their	
  street-­‐crossing	
  behaviors,	
  that	
  is,	
  to	
  watch	
  out	
  and	
  look	
  around	
  every	
  Ame	
  before	
  crossing	
  the	
  
street,	
  and	
  to	
  not	
  stare	
  at	
  their	
  phones	
  when	
  crossing	
  the	
  street.	
  	
  
	
  	
  
Second,	
  we	
  expect	
  our	
  target	
  audiences	
  to	
  share	
  the	
  content	
  and	
  ulAmately	
  become	
  influencers	
  
among	
  their	
  peers.	
  Our	
  strategic	
  message	
  “Defend	
  yourself”	
  is	
  fun	
  and	
  shareable,	
  so	
  we	
  anAcipate	
  
that	
  millennial	
  males	
  would	
  share	
  the	
  content	
  in	
  their	
  social	
  circles.	
  Moreover,	
  they	
  could	
  become	
  
posiAve	
  influencers	
  who	
  won’t	
  follow	
  jaywalkers	
  but	
  instead	
  become	
  an	
  agent	
  of	
  social	
  change.	
  
	
  	
  
Third,	
  we	
  expect	
  an	
  increase	
  in	
  public	
  awareness.	
  Ader	
  the	
  campaign,	
  we	
  expect	
  more	
  people	
  to	
  know	
  
what	
  Vision	
  Zero	
  stands	
  for	
  and	
  be	
  supporAve	
  of	
  its	
  campaign	
  goals.	
  This	
  would	
  help	
  boost	
  
parAcipaAon	
  rates	
  for	
  future	
  campaigns,	
  where	
  more	
  people	
  will	
  get	
  involved	
  voluntarily	
  and	
  acAvely	
  
parAcipate	
  in	
  our	
  events.	
  
44	
  
45	
  
46	
  
47	
  

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Vision Zero Marketing Strategy Deck

  • 1. Stephen  Goin,  Xian  Huang,  Di  Nan,  Colleen  Chua,  Yiwen  (Claire)  Cai   1  
  • 3. Vision  Zero  is  a  mulA-­‐naAonal  road  traffic  safety  project  that  started  in  Sweden  in  1997  based  on  the   concept  that  no  loss  of  life  on  roadways  is  acceptable.  Thus,  the  aim  of  the  project  is  to  eliminate   traffic-­‐related  deaths  and  injuries.   3  
  • 4. In  2014,  Mayor  Bill  de  Blasio  commiTed  New  York  City  to  Vision  Zero.  This  was  because  approximately   4,000  New  Yorkers  are  seriously  injured  and  more  than  250  are  killed  in  traffic  crashes  annually.  This   translates  to  a  shocking  staAsAc  of  a  New  Yorker  being  killed  or  seriously  injured  in  a  traffic  incident   every  two  hours  on  average.     4  
  • 5. The  Office  of  the  Mayor  now  works  in  partnership  with  the  New  York  City  Department  of   TransportaAon  and  New  York  City  Police  Department  towards  a  10-­‐year  goal  of  eliminaAng  all  traffic-­‐ related  fataliAes  and  serious  injuries.   5  
  • 6. Stakeholders  include  the  public,  government  officials,  the  private  sector,  educators,  health   organizaAons,  law  enforcement,  and  mulAple  city  agencies.   6  
  • 7. In  the  past  few  years,  New  York  City’s  Vision  Zero  Task  Force  has  launched  a  combinaAon  of  measures   to  reach  this  goal.  For  example,  they  redesigned  arterial  streets,  enforced  traffic  laws,  reformed  the   Department  of  Motor  Vehicles’  court  system,  cooperated  with  more  city  and  state  agencies,  and   promoted  road  safety  educaAon.   7  
  • 8. With  measures  by  the  Vision  Zero  Task  Force  in  place,  the  people  of  New  York  City  witnessed   remarkable  progress  on  traffic  safety  in  2014.  They  saw  the  lowest  number  of  fataliAes  since  1910,   with  only  258  deaths  caused  by  traffic  crashes.  With  a  doubling  down  on  efforts,  progress  conAnued  in   2015  with  a  further  10%  reducAon  in  the  number  of  traffic-­‐related  deaths.  It  is  expected  that  2016  will   see  a  further  15%  decrease  in  the  number  of  traffic-­‐related  deaths  as  compared  to  2015.   8  
  • 9. However,  more  needs  to  be  done  in  order  to  achieve  the  goal  of  zero  fataliAes.  The  objecAve  set  out   for  Vision  Zero  in  2017  is  to  reduce  traffic-­‐related  deaths  in  NYC  by  a  further  20%  compared  to  2016’s   projected  figures.  To  realize  this  goal,  our  team  has  created  a  communicaAons  campaign  to  effect   behavioral  change  in  road  users.   9  
  • 10. For  the  campaign,  aTenAon  was  focused  on  road  users  to  idenAfy  possible  target  audiences.  New  York   City’s  (NYC’s)  grid  system  with  small  block  sizes  and  a  high  volume  of  commuters  resulted  in  traffic   paTerns  that  were  in  sharp  contrast  with  the  rest  of  the  country.  As  such,  insights  to  driver  and   pedestrian  behavior  could  only  be  uncovered  by  reviewing  NYC-­‐specific  informaAon,  such  as  exisAng   literature  from  NYC’s  Vision  Zero  Task  Force  and  data  from  the  NYC  Department  of  TransportaAon   (DOT).         When  looking  at  drivers,  we  focused  on  behaviors  that  had  an  impact  on  pedestrians.       We  found  that  79%  of  crashes  that  kill  or  seriously  injure  pedestrians  involve  private  passenger  cars.   53%  of  pedestrian  fataliAes  were  caused  by  dangerous  driver  choices  such  as  inaTenAon,  speeding   and  failure  to  yield.  In  parAcular,  speeding  caused  7%  of  all  crashes  but  was  found  to  be  twice  as  likely   to  result  in  a  fatality.       The  data  also  showed  that  led  turns  were  3  Ames  as  likely  to  seriously  injure  or  kill  pedestrians  than   right  turns.  This  was  aTributed  to  drivers’  vision  being  parAally  blocked  by  the  car’s  A-­‐pillar  (the   support  between  the  windshield  and  side  window)  when  making  a  led  turn,  making  it  harder  to  see   pedestrians  on  their  led.       Gender  also  played  a  significant  role  in  driver  behavior  with  male  drivers  contribuAng  to  64%  of  all   crashes  but  75%  of  all  fataliAes.  It  was  also  noted  that  males  in  the  age  range  of  25-­‐39  contributed  to   23%  of  all  crashes.   10  
  • 11. A  key  insight  was  that  even  though  crashes  between  motor  vehicles  and  pedestrians  consAtuted  15%  of  all   traffic  crashes  in  the  city,  pedestrian  fataliAes  accounted  for  56%  of  the  total  traffic  fataliAes.  Pedestrians   were  the  most  vulnerable  road  users  due  to  the  lack  of  protecAon  but  those  above  the  age  of  65  and   younger  than  13  were  found  to  be  at  higher  risk  of  traffic  injury-­‐related  death  due  to  their  physical  fragility.       We  noAced  that  majority  of  pedestrian  crashes  (74%)  happened  at  intersecAons,  with  47%  of  them  at   signalized  intersecAons.  In  addiAon,  more  pedestrians  were  being  struck  while  crossing  the  street  with  the   signal  (27%  of  pedestrians  killed  or  seriously  injured  [KSI])  than  crossing  against  the  signal  (20%  of   pedestrian  KSI).  At  the  same  Ame,  30%  of  pedestrian  fataliAes  were  directly  aTributed  to  pedestrian’s   acAons,  such  as  crossing  midblock  or  against  the  signal.  This  indicated  that  while  driver  behavior  played  a   role  in  pedestrian  crashes,  there  was  a  significant  proporAon  of  pedestrian  injuries  and  fataliAes  that  could   be  avoided  by  altering  pedestrian  behavior.       Through  trending,  we  also  found  that  pedestrian  KSI  crashes  in  New  York  City  followed  a  seasonal  paTern.   Nearly  20%  more  crashes  occurred  per  month  during  the  November/December  holiday  season,  as   compared  to  the  monthly  average  for  the  rest  of  the  year.       Finally,  we  discovered  that  male  pedestrians  in  NYC  were  1.4  Ames  more  likely  to  be  involved  in  a   pedestrian  crash.  This  was  true  across  all  age  groups  but  was  more  pronounced  for  males  under  17  years   old,  a  group  oden  noted  for  higher  rates  of  risk-­‐taking.   11  
  • 12. Based  on  the  insights  uncovered,  our  team  wanted  to  gain  a  deeper  understanding  on  pedestrian   behavior  and  proceeded  to  do  so  by  observing  a  total  of  110  people  across  different  parts  of   ManhaTan.       We  found  that  an  overwhelming  majority  of  pedestrians  engaged  in  risky  street-­‐crossing  behavior.   This  included  crossing  against  signals,  crossing  with  seconds  led  on  the  Amer,  mulAtasking  while   crossing,  crossing  outside  demarcated  boundaries  and  not  stepping  up  to  the  curb.   12  
  • 13. We  observed  that  crossing  against  signals  happened  more  oden  at  small  roads  (3  or  less  lanes)   compared  to  arterial  streets  (wide  streets  that  carry  high  volume  of  traffic).  Millennials  and  males   were  also  more  likely  to  cross  against  signals.  Most  people  were  also  influenced  by  other  jaywalkers,   e.g.  if  they  were  waiAng  for  the  signal  but  others  crossed  against  the  signal,  they  would  too.       Despite  most  pedestrians’  risky  street-­‐crossing  behavior,  we  observed  that  drivers  were  generally   accommodaAng  by  slowing  down  and  giving  way  to  them.   13  
  • 14. Based  on  the  key  insights,  we  used  five  methods  to  segment  our  audiences.       First,  demographics.  Demographics  are  census  characterisAcs  that  include  age,  gender,  income,  employment  status,   race,  ethnicity  etc.  For  the  purpose  of  our  campaign,  we  reviewed  exisAng  literature  from  NYC’s  Vision  Zero  Task   Force  and  data  from  the  NYC  Department  of  TransportaAon  to  uncover  how  age  and  gender  played  a  role  in  road   user’s  behavior.     Second,  geographic  characterisAcs  are  locaAon-­‐based  disAncAons.  ExisAng  literature  from  NYC’s  Vision  Zero  Task   Force  and  our  observaAons  informed  us  of  how  people  used  the  roads  and  where  problem  areas  would  be  found.   This  informed  our  campaign  in  terms  of  how  to  reach  our  target  audience.     Third,  behavioral  characterisAcs  pertain  to  how  our  audiences  act  or  behave.  ExisAng  literature  from  NYC’s  Vision   Zero  Task  Force  and  our  observaAons  informed  us  of  paTerns  in  behaviors  of  those  involved  in  traffic  crashes.     Fourth,  psychographics  refer  to  the  way  our  audiences  think  or  feel  that  would  impact  their  behavior.  ExisAng   literature  from  NYC’s  Vision  Zero  Task  Force  and  our  observaAons  provided  evidence  of  how  certain  aktudes   influenced  our  audience’s  behavior.  This  was  an  important  segmentaAon  category  as  it  gave  us  insight  to   understanding  our  audience’s  beliefs  and  values,  which  we  could  then  tap  into  for  our  campaign  messaging.     Lastly,  influencers  are  individuals  that  our  audiences  would  listen  or  pay  aTenAon  to  when  they  are  making  decisions   about  their  road  usage.  Based  on  our  observaAons,  we  learnt  about  how  different  groups  of  people  influenced  our   audience’s  behavior.     14  
  • 15. Our  first  potenAal  target  group  is  pedestrians  that  are  at  higher  risk  due  to  their   physical  fragility.  This  would  include  the  elderly  and  young  children.  As  documented   by  the  Vision  Zero  Task  Force,  in  2014,  pedestrians  over  65  years  old  made  up  12%  of   the  city’s  populaAon  but  accounted  for  33%  of  pedestrian  fataliAes.  Similarly,  being   struck  by  a  vehicle  was  the  leading  cause  of  injury-­‐related  death  for  children  under   14.  The  vulnerability  of  this  segment  makes  reaching  out  to  them  a  compelling  case.       Based  on  their  lifestyles,  this  target  group  spends  most  of  their  Ames  in  residenAal   areas  in  the  outer  boroughs.  Given  physical  limitaAons,  they  may  be  unable  to   accurately  gauge  vehicle  speeds.  They  are  also  generally  more  cauAous  and  hence   more  likely  to  cross  with  signals.  In  addiAon,  they  are  more  likely  to  travel  with  a   companion,  with  family  members  playing  the  role  of  the  influencer  for  their  street-­‐ crossing  behavior.  When  alone,  they  are  likely  to  be  influenced  by  other  pedestrians.   15  
  • 16. The  second  potenAal  target  group  is  drivers,  given  their  primary  role  in  contribuAng   to  traffic  injuries  and  deaths.  Based  on  the  informaAon  we  reviewed,  it  is  clear  that   males  driving  private  passenger  cars  are  a  key  segment  to  target.       This  group  is  likely  middle  class  and  leads  a  highly  stressful  lifestyle.  However,  it  is   also  likely  that  these  individuals  do  not  drive  daily  given  that  general  car  usage  in   New  York  City  is  very  low.  When  they  do  drive,  it  is  usually  in  the  outer  boroughs   rather  than  ManhaTan.  Due  to  their  high-­‐stress  lifestyles,  there  is  a  high  chance  that   they  may  be  distracted  while  driving.  This  could  come  in  the  form  of  external   distracAons  (e.g.  digital  devices,  conversaAons  with  other  passengers)  or  internal   distracAons  (e.g.  faAgue).  Their  on-­‐road  behavior  also  tends  to  be  influenced  by   passengers  in  the  same  vehicle  as  well  as  other  drivers  on  the  road.   16  
  • 17. The  final  potenAal  target  group  is  pedestrians  who  engage  in  risky  street-­‐crossing  behavior.  In  fact,   many  in  this  group  consider  it  a  way  of  life  in  New  York  City  to  cross  streets  against  signals.       Based  on  our  data  and  our  observaAons,  this  group  is  made  up  of  millennial  males  who  commute  via   public  transport  daily.  Most  of  them  work  in  ManhaTan  and  may  live  in  the  outer  boroughs.  These   individuals  tend  to  be  on-­‐the-­‐go  and  are  usually  pressed  for  Ame.  As  such,  they  have  no  qualms  about   crossing  the  streets  against  the  signals  as  long  as  they  perceive  it  to  be  safe.  Because  of  this  mentality,   they  are  also  easily  influenced  by  other  pedestrians  to  cross  against  signals.  Those  in  this  segment  are   usually  also  constantly  mulA-­‐tasking  on  their  digital  devices,  even  while  crossing  streets.   17  
  • 18. Our  recommended  target  audience  is  the  “Risky  Pedestrians.”     18  
  • 19. The  first  reason  is  due  to  the  raAo  of  pedestrians  as  compared  to  drivers  in  New  York  City.  Most  New   Yorkers  do  not  own  a  car.  Even  if  they  do,  they  do  not  drive  regularly.   19  
  • 20. Car  usage  and  ownership  in  New  York  City  is  uniquely  low,  as  compared  to  the  rest  of  the  United   States  (US).  According  to  the  2010-­‐2014  American  Community  Survey  5-­‐Year  EsAmates,  55.4%  of  New   York  households  do  not  own  a  car,  vs.  8%  in  the  whole  of  US.  31.4%  of  New  York  housing  units  have   one  car  available.  10.6%  of  New  York  housing  units  have  two  cars  available.  2.8%  of  New  York  housing   units  own  more  than  two  cars.  In  addiAon,  fewer  than  one  third  of  trips  in  New  York  families  are  taken   in  an  automobile.  Base  on  these  data  points,  we  arrived  at  the  conclusion  that  most  New  Yorkers  can   be  regarded  as  pedestrians.   20  
  • 21. The  second  reason  why  “Risky  Pedestrians”  are  our  recommended  segment  is  because  they  are  at  a   higher  risk  of  being  killed  or  severely  injured.  According  to  NYC  Pedestrian  Safety  Study  and  AcAon   Plan,  the  rate  at  which  our  target  audience  -­‐  millennial  males  -­‐  is  killed  and  severely  injured  (KSI)  is  the   highest  amongst  all  other  demographic  groups.   21  
  • 22. In  the  millennial  age  group  of  18  to  39,  the  rate  of  being  killed  and  severely  injured  (KSI)  is  81  per   10,000,  which  accounts  for  the  majority  of  the  KSI  rate  compared  to  other  age  groups.  The  age  group   of  40-­‐59  comes  in  second,  with  a  KSI  rate  of  66  per  10,000.  For  the  elderly  over  60  years  old,  the  KSI   rate  is  48  per  10,000.  For  children  and  teenagers  under  17  years  old,  the  KSI  rate  is  the  least,  at  41  per   10,000.  Notably,  among  all  the  age  groups,  the  KSI  rate  in  males  is  higher  than  females.   22  
  • 23. The  third  reason  for  choosing  “Risky  Pedestrians”  is  due  to  their  sheer  numbers.  This  segment   represents  the  age  of  the  average  New  Yorker  and  is  the  most  populous  segment  in  New  York  City.   23  
  • 24. According  to  2010-­‐2014  American  Community  Survey  5-­‐Year  EsAmates,  millennial  (aged  18  to  39)  are   the  largest  group  of  people  in  New  York  City,  accounAng  for  32.2%  of  the  populaAon.  GeneraAon  X   (aged  40  to  59)  come  in  next,  making  up  26.6%  of  the  populaAon.  Whereas  23.8%  of  New  Yorkers  are   GeneraAon  Z  (over  the  age  of  60),  16%  are  the  elderly  over  the  age  of  60.   24  
  • 25. Last  but  not  least,  considering  the  effecAveness  of  our  year-­‐long  campaign,  we  think  it  would  be  easier   to  influence  pedestrians.  Given  that  pedestrians  are  abundantly  more  likely  to  be  killed  or  injured  in  a   KSI  crash  than  the  driver  involved,  it  is  likely  that  we  would  be  able  to  get  pedestrians  that  are  at   higher  risk  to  pay  more  aTenAon,  by  tapping  on  the  insAncts  of  self-­‐preservaAon.   25  
  • 26. Based  on  the  four  reasons  discussed  above  and  evaluaAons  on  the  other  two  opAons,  we  arrived  at   our  choice  of  target  audience  -­‐  “Risky  Pedestrians”.       We  decided  not  to  target  “InaTenAve  Drivers”  or  “Vulnerable  Pedestrians”  based  on  perceived   effecAveness.  As  for  children  and  the  elderly,  based  on  their  limited  consumpAon  of  media,  they   would  be  harder  to  reach  and  with  our  limited  Ameframe  and  budget,  would  not  be  the  best  segment   to  target  in  order  to  meet  our  desired  intent.  Talking  about  their  behavior,  from  our  observaAon,  they   are  generally  cauAous.  Children  and  kids  normally  get  more  protecAon.       As  to  “InaTenAve  Drivers”,  it  is  hard  to  influence  them  and  change  their  aktude.  It  is  an  uphill  task  to   convince  drivers  that  certain  behaviors  they  engage  in  are  dangerous.  In  most  cases,  they  are  not   aware  of  their  carelessness.  Moreover,  as  we  have  established,  car  owners  in  New  York  City  do  not   drive  regularly  enough  to  jusAfy  the  specific  targeAng.     26  
  • 27. This  is  Tony  on  his  normal  weekday  rouAne.  The  30-­‐year-­‐old  single  takes  the  subway  everyday,   travelling  from  his  shared  apartment  in  Brooklyn  to  his  office  in  downtown  ManhaTan.  Ader  gekng   off  the  train,  he  grabs  a  coffee  in  Starbucks  on  the  way  to  office.  While  he  is  waiAng  for  the  coffee,   work  emails  are  already  streaming  in.  “Damn!  Tons  of  working  emails!  Another  busy  day  ahead,”  Tony   thinks.       The  office  is  several  blocks  away  from  the  coffee  shop.  He  walks  at  a  fast  pace  while  checking  the   phone  all  the  Ame,  with  his  earphones  on,  tuned  in  to  the  latest  chart-­‐toppers.  Regardless  of  the   traffic  signal,  he  has  a  habit  of  crossing  the  street  anyway,  without  looking  around  to  check  the  traffic   and  without  following  the  zebra  lines.  He  keeps  his  head  down  focused  on  his  phone,  thinking  about   the  tasks  for  the  day.  “WaiAng  for  the  light  is  such  a  waste  of  Ame!”  he  thinks.       In  the  office  area,  stress  is  wriTen  on  their  faces.  The  ambiAon  to  succeed  drives  them.  The  fast  pace   of  life  makes  every  minute  precious.  As  the  work  day  draws  to  an  end,  Tony  admires  the  skyline  from   his  office.  “Such  a  busy  city!  Maybe  I  need  Ame  to  relax  and  find  a  date,”  he  thinks  to  himself.  As  a   moAvaAon,  he  leaves  the  office  and  rushes  again.  But  this  Ame,  his  desAnaAon  is  the  gym.  What  does   not  change  is  his  fast  pace  and  impaAence  when  it  comes  to  the  traffic  signal.   27  
  • 28. Considering  the  advantages  and  limitaAons  we  foresaw  when  considering  the  effect  of  our  campaign   on  the  target  audience,  Risky  Pedestrians,  we  created  the  following  SMART  goal  to  serve  as  our   campaign  objecAve:  To  change  pedestrian  street-­‐crossing  behavior  that  would  lead  to  a  reducAon  of   traffic-­‐related  deaths  in  NYC  by  20%  as  compared  to  2016  before  the  end  of  2017.  We  felt  that  our   objecAve  was  specific  and  measureable  in  its  intenAon  because  it  outlined  our  desired  outcome  and   offered  a  metric  to  gauge  its  success.  Furthermore,  through  assessing  trends  in  New  York  traffic   fataliAes  over  the  past  2  years  and  projecAng  even  further  decline  in  2016,  we  feel  that  our  goal  is   aTainable  as  it  follows  the  precedent  set  by  the  negaAve  tendencies  in  the  data.  Finally,  we  feel  that   our  objecAve  is  relevant  to  the  overall  goal  of  Vision  Zero  as  they  are  part  and  parcel  of  one  another,   and  the  fact  that  our  campaign  is  slated  to  span  a  single  year  makes  it  clearly  Ame-­‐based.     28  
  • 29. Regarding  the  rest  of  our  creaAve  brief,  we  chose  to  target  the  Risky  Pedestrians  segment,  as   previously  state,  due  to  their  prevalence,  high-­‐risk  status,  and  compelling  impetus  to  change  their   behavior.  In  concordance  with  our  campaign  objecAve,  the  role  of  our  communicaAon  strategy  is  to   encourage  our  target  audience  to  change  their  street-­‐crossing  behavior  and  pay  aTenAon.  To  do  this,   we  aim  to  focus  our  messaging  to  speak  to  the  core  direcAve  of  those  in  our  target  audience.  The   raAonale  behind  our  messaging  is  the  idea  that  if  we  can  appeal  to  the  innate  “masculinity”  and  “need   to  survive”  of  our  target  audience,  we  can  get  their  aTenAon  and  enact  a  fundamental  change.   Through  further  audience  analysis,  we  concluded  that  the  aTenAon  of  our  target  audience  could  best   be  captured  with  blunt,  pragmaAc  messages  and  dark  humor.  With  “Defend  Yourself”  as  the   overarching  message  of  our  campaign,  we  feel  that  we  will  be  able  to  reach  our  targets  in  a  relatable   way  that  feels  funny  and  familiar  yet  poignant  and  provoking.   29  
  • 30. With  taglines  such  as  “Life  comes  at  you  hard.  Cars  come  at  you  harder,”  or  “The  light  said  walk.  You   got  hit  by  a  speeding  car  anyway.  Talk  about  a  sucker  punch”  we  hope  to  appeal  to  the  dark  sense   humor  our  audience  is  known  to  have.  With  taglines  like  “Cross  and  tackle,”  or  “Bob  and  weave,”  both   parodies  of  popular  sports  adages,  we  hope  to  spark  a  sense  of  familiarity  and  nostalgia  within  our   target  audience.  Finally,  with  taglines  such  as  “Hit  the  streets.  Literally”  and  “Put  your  dukes  up.  Eyes   too,”  we  hope  to  appeal  to  the  need  to  survive  of  our  target  audience.  By  dispensing  cut  and  dry   messages  that  encapsulate  the  core  of  our  target  audience,  we  hope  that  they  will  idenAfy  with  the   adverAsements  put  forth  and  ulAmately  call  these  message  to  memory  as  they  go  about  their  daily   lives.   30  
  • 31. Concerning  the  stylisAc  elements  of  our  campaign,  we  aim  to  draw  on  the  messaging  to  inform  the   design.  To  realize  the  concept  of  nostalgia,  we  will  employ  vintage  fonts  and  black  and  white  images.   To  establish  the  tone  for  dark  humor,  our  color  paleTe  draws  from  the  black  and  white  images   employed  but  also  includes  red  to  catch  the  eye  and  prompt  onlookers  to  stop  and  intake  the   adverAsement.  Finally,  to  appeal  to  the  need  to  survive  of  our  target  audience,  we  will  cut  in  vintage   images  of  men  engaged  in  acAon  shots  from  sports  photographs  straight  out  of  the  annals  of   Americana.  Envision  a  vintage  bare-­‐knuckle  boxer  or  old-­‐Ame  football  player,  ball  in  hand,  crossing  the   street  in  modern  day  New  York.  With  fascinaAng  images  such  as  these  we  hope  to  catch  the  aTenAon   of  those  in  our  target  audience  long  enough  for  them  to  read  the  copy  of  the  adverAsement  and   internalize  the  “defense”  message.   31  
  • 36. For  our  messages  to  get  through  all  the  noise  and  reach  fast-­‐paced  New  Yorkers,  we  have  developed  a   comprehensive  media  strategy  that  covers  paid,  owned,  shared  and  earned  media.     For  paid  media,  we  will  focus  on  out-­‐of-­‐home  media  and  social  media  sponsored  ads.   For  owned  media,  Vision  Zero’s  official  website  and  social  media  accounts  will  be  revamped  and   uAlized  to  publish  any  official  informaAon  from  the  Vision  Zero  Task  Force.  In  addiAon  to  the  “Beat  the   Streets”  outdoor  challenge  we  have  as  the  focal  point  of  our  earned  media  strategy,  the  content  we   create  on  our  own  social  media  will  boost  shared  media.  For  earned  media,  we  will  try  to  get  more   features  on  newspapers  and  magazines,  as  well  as  celebrity  endorsements.   36  
  • 37. For  paid  media,  we  will  direct  most  resources  on  out-­‐of-­‐home  media  and  social  media  sponsored  ads   because  those  are  the  best  media  to  target  our  audience.  Considering  our  budget  limit,  paid  media  will   start  in  late  May  to  create  hype  for  our  event  in  June.  For  paid  media,  we  will  put  up  staAc  ads  on  bus   shelters  and  wallscapes.  We  will  also  create  bus  warps,  taxi  wraps,  and  subway  interiors  to  increase   daily  touch  points,  especially  during  month  of  our  “Beat  the  Streets”  event.         Another  large  part  of  our  budget  will  go  to  sponsored  ads  on  social  media.  About  a  month  before  the   event,  we  will  cast  ads  on  social  media  targeAng  our  audience.  On  the  event  day,  we  will  buy  “TwiTer   trend”,  a  hash  tag-­‐driven  topic  that  is  immediately  popular  at  a  parAcular  Ame,  along  with  TwiTer  ads.   We  will  also  push  the  “Beat  the  Streets”  challenge  on  Snapchat  Discovery  to  increase  exposure.  We   will  create  Snapchat  geo-­‐filters  for  the  event  to  improve  audience  engagement.   37  
  • 38. Riding  on  the  Ade  built  by  paid  media,  we  will  put  on  our  “Beat  the  Streets”  event  at  the  end  of  June.   “Beat  the  Streets”  will  be  an  interacAve  obstacle  challenge  that  mocks  and  exaggerates  the  scenario  of   crossing  the  street,  inspired  but  popular  outdoor  challenge  style  events  like  Tough  Mudder,  Iron  Man,   The  Spartan  Race,  and  television  programs  like  American  Ninja  Warrior.  It  will  be  in  a  populous  open   area  where  people  can  see  when  they  walk  by.       38  
  • 39. For  earned  media,  we  aim  to  generate  more  features  in  forms  of  media  that  our  target  audience  has   regular  access  to.  For  newspapers,  we  will  try  to  get  coverage  in  the  health  secAons  of  the  New  York   Times  and  Washington  Post.  For  magazines,  we  will  try  to  get  coverage  in  lifestyle  magazine  like  Time   Out  New  York,  or  men’s  style  magazine  like  GQ.  For  TV,  we  will  try  to  gain  exposure  on  nightly  shows   or  ESPN.   39  
  • 40. Based  on  the  foundaAon  we  laid  through  owned  media  and  paid  media,  we  expect  that  during  the   month  of  the  event,  people  will  be  paying  aTenAon  to  the  name  “Vision  Zero”,  and  acAvely  parAcipate   in  our  event,  post  their  experience  and  thoughts  online,  and  share  with  the  online  community.  Shared   media  will  be  generated  through  social  media,  including  Facebook  shares,  retweets,  tweets  under  our   campaign  hashtags,  and  using  our  Snapchat  geo-­‐filters.   40  
  • 41. Currently  the  Vision  Zero  New  York  website  features  has  facts,  reports,  and  governmental  statements.   We  feel  that  it  needs  more  content  and  engaging  stories  that  will  aTract  our  target  audience.  We   propose  dividing  the  homepage  into  segments  where  it  displays  the  objecAve,  our  campaign  tagline,   and  social  media  feeds.  The  website  will  funcAon  as  a  storage  place  for  all  of  our  campaign  content.   Visitors  would  also  be  able  to  go  to  social  media  plavorms  through  the  website  to  share  and  further   engage.  For  our  YouTube  channel,  we  will  start  making  videos  using  our  tagline  two  months  before  the   event  launch.  During  and  ader  the  event,  we  will  encourage  people  to  send  us  videos  of  themselves   compleAng  the  “Beat  the  Streets”  challenge.   41  
  • 42. We  will  start  building  content  at  the  beginning  of  January  with  owned  social  media,  so  that  by  May,  we   will  have  a  firm  foundaAon  of  content  on  our  owned  media  channels.  Towards  the  end  of  May,  we  will   push  Vision  Zero  ads  aggressively  so  our  target  audience  can  see  our  mark  everywhere:  whether   they’re  walking  on  the  street,  sikng  at  the  bus  shelter,  watching  a  moving  taxi  or  bus,  and  randomly   looking  up  at  the  wall.  When  they’re  on  social  media,  we’ll  be  everywhere  as  well.  When  the  “Beat  the   Streets”  challenge  finally  comes  in  the  end  of  June,  people  will  be  already  very  much  aware  of  this   campaign  and  ready  to  join  the  challenge.  Ader  June,  the  paid  media  planning  will  pause  and  we  will   focus  on  generaAng  earned  and  shared  media.  In  August,  we  will  do  a  mid-­‐term  evaluaAon  of  the   campaign’s  reach.  For  the  holiday  season  in  December  and  November,  we  will  resume  out-­‐of-­‐home   media,  as  this  is  a  high  fatality  season.  At  the  end  of  2017,  we  will  do  another  evaluaAon.   42  
  • 43. For  the  $2  million  budget,  $500,000  will  be  spent  on  event  execuAon;  the  other  $1.5  million  will  be   spent  on  paid  media.  Below  is  a  breakdown  of  each  media  buying  cost.       Out-­‐of-­‐Home  Media  |  Event  (4  weeks)  $430,000   Bus  Shelter:  *300/ad  *  100  =  $30,000   Taxi  Full  Wrap:  $  1000/ad  *  100  =  $100,000   Subway  Interior  Ads:  $100/ad  *  1000  =  $100,000   Bus  Wrap  (“King  Kong”  size):  $2000/bus  *  100  =  $200,000   Wallscape:  4  units  =  $  57,000       Out-­‐of-­‐Home  Media  |  Holiday  Season  (4  weeks)  $430,000   Bus  Shelter:  *300/ad  *  100  =  $30,000   Taxi  Full  Wrap:  $  1000/ad  *  100  =  $100,000   Subway  Interior  Ads:  $100/ad  *  1000  =  $100,000   Bus  Wrap  (“King  Kong”  size):  $2000/bus  *  100  =  $200,000   Wallscape:  4  units  =  $  57,000       Social  Media  Sponsored  Ads  (52  months)  $505,050   Facebook:  $0.27/click  *  30,000clicks  *  30days  =  $  243,000   TwiEer  Trend:  $  200,000/day   TwiEer  Ads:  $1/engagement  *  100*  30  days=  $3,000   Snapchat  Discovery:  $  50,000/day   Snapchat  Geo-­‐filter:  $  50     YouTube  Video  ProducMon:  $9000   43  
  • 44. We  expect  our  campaign  to  bring  about  3  changes.       First,  we  expect  a  behavior  shid  from  our  campaign’s  target  audiences.  We  expect  them  to  change   their  street-­‐crossing  behaviors,  that  is,  to  watch  out  and  look  around  every  Ame  before  crossing  the   street,  and  to  not  stare  at  their  phones  when  crossing  the  street.         Second,  we  expect  our  target  audiences  to  share  the  content  and  ulAmately  become  influencers   among  their  peers.  Our  strategic  message  “Defend  yourself”  is  fun  and  shareable,  so  we  anAcipate   that  millennial  males  would  share  the  content  in  their  social  circles.  Moreover,  they  could  become   posiAve  influencers  who  won’t  follow  jaywalkers  but  instead  become  an  agent  of  social  change.       Third,  we  expect  an  increase  in  public  awareness.  Ader  the  campaign,  we  expect  more  people  to  know   what  Vision  Zero  stands  for  and  be  supporAve  of  its  campaign  goals.  This  would  help  boost   parAcipaAon  rates  for  future  campaigns,  where  more  people  will  get  involved  voluntarily  and  acAvely   parAcipate  in  our  events.   44  
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