Join Viralheat as we host the webinar "5 Places to look for Social ROI in 2015". During this short webinar he will show you: Where social media ROI can be found and how it can be tracked. How social media technology can be integrated into your existing enterprise. How social media goes beyond sales, marketing and support.

1. Webinar
5 Places to Look for
Social ROI in 2015
#5ROI

3. Agenda
Marketing
Product HR
SupportSales
ROI

4. Sales

5. Sales: Lead Generation
Monitor - purchase intent, demographics, geography
Engage - push leads through sales cycle

6. Marketing

7. Marketing: Performance Tracking
Content - Track engagement success & integrate Marketing tools.
PR - Message amplification and crisis management.

8. Support

9. Support: Reduce Churn
Churn reduction and efficient resource allocation.
Lower cost of ownership with enterprise integration.

10. Product

11. Product: Agile Feedback
Use case identification.
Co-creation - Instant feedback.

12. HR

13. HR: Cost-Efficient Execution
Cost efficient - simple to manage.
Relevant - quick & targeted searches

14. Management
Consolidation - finding the 1 tool that fits your needs.

15. Summary
• Take holistic approach to social media across the entire organization.
• Understand which numbers (revenue, HR costs, marketing budget) you are
affecting.
• Measure and set relevant metrics to make significant impact.
Marketing
Product HR
SupportSales
ROI

16. FREE Report
viralheat.com/2015ROIreport

17. Thank You
www.viralheat.com