Mandeep Shekhon is a multilingual software developer with over 5 years of experience in programming, customer service, and the SDLC process. He is looking for a position as a software developer or tester. He has worked as a Java developer for SofTel Communications where he developed applications and databases. He also has experience as a technical support representative and software developer for other companies. Mandeep has a Master's degree in Computer Science and is proficient in languages like Java, C++, PHP, and technologies like Oracle, MySQL, and .NET. He is actively involved in his community as the General Secretary for a nonprofit organization.

1. MANDEEP SHEKHON
Ph: 514-895-7881 | mshekhon@gmail.com
Multilingual software developer with over 5 years of combined experience in sales, customer
service, programming and SDLC process looking for a Software Developer and/or Software
Tester position.
CAREER HIGHLIGHTS
SOFTEL Communications Inc. Sept 2014 – Present
Java developer
• Created a virtual receptionist, a kiosk application developed in .net and skype SDK version.
• Developed database for application and deployed it on lab and production servers.
• Created documentation to perform test calls on contact center IVR applications.
• Increase space limit on Application Servers.
• Worked on different projects with team to debug the Java code.
Telnet Communications Feb 2012 – August 2012
Technical Support & Customer Service Representative (CSR)
• Developed strong interpersonal skills while working in a team as well as alone
• Brought new and retained old customers through successful interpersonal and technical skills
• Accomplishment: Promoted from CSR to technical support technician in 3 months
• Reason for leaving: Company moved to Ontario
DDC Engineering Solutions Ltd. Mar 2009 to Nov 2010
Software Developer
• Developed application of mechanical engineering using Vb.net and Ms Access database.
• Responsible for installing, maintaining and supporting computer communication networks within
an organization.
• Accomplishment: Promoted to Software developer after 4 weeks of internship
• Reason for leaving: Work permit finished in UK.
SV Limos July 2007 to Nov 2010
IT Technician & Video Editor
• Installed, configured and troubleshooted issues with Microsoft Office, Exchange Server, Active
Directory and TCP/IP Networking
• Resolved technical problems by identifying and troubleshooting
• Used current equipment in the video market: Edius, After Effects and Adobe Photoshop
TECHNICAL PROFICIENCIES
• Technical Proficiencies: C/C++, HTML/XHTML, Java, Java Servlets, Java Web Services,
Oracle, Python, PHP, SQL queries, MySQL / Sql Server Database, Vb.net 2008 / Asp.net
• Others: Net Beans IDE 8.0, Eclipse, ISEB, Adobe Photoshop, Dream Weaver , Project
Management Skills , Advanced understanding of Networking Concepts, e.g., TCP/IP protocols
• MS Office: Word, Excel, PowerPoint, Project and Internet Research

2. • Operating Systems: WINDOWS (All flavours), MS-DOS, UNIX
EDUCATION
Java I Summer 2014
Concordia University
• Enrolled in Java Classes to freshen up skills
• Successfully completed the course and given assignments
Masters in Computer Science June 2010
Wolverhampton University, West Midlands, UK
• Successfully completed modules including: Programming for Application Development, Systems
Development and HCI, Dissertation, Project and Programme Management, Modern Computing
Environments, Database Concepts & Techniques, Operating Systems and Architecture.
BSC(Hons): Computer Science June 2006
Hertfordshire University, Hertfordshire, UK
• Modules Undertaken: Computer Networks & Apps, Emperical Evaluation in Soft Eng,
Introduction to comp & IT, Internet Applications, Database Management Sys & Oracle, Data
Structure & File Processing, and Information Systems.
OTHER ACTIVITIES
Bhagat Dhanna Jatt Association, LaSalle Jan. 2012 – Present
General Secretary, Non-profit Organization
• Prepared the schedules for various events, community services and volunteer work
• Taught English, Punjabi, and mathematics to the children enrolled in the summer camp
• Arranged the goods for the summer camp at a rate 30% lower than the market rate
• Participated in various community works, including collecting donations for the victims and other
cultural events, cleaning and arranging various social activities
• Promoted from a volunteer to a General Secretary in October 2012 (new responsibilities adopted)
Wolverhampton University 2010
• Encouraged fellow students to play an active role in decision-making processes at various events
organized by the University
• Acted as a liaison with faculty, staff and students
• Attended and coordinated meetings
• Created and followed up action plans
LANGUAGES
Written and Spoken: English, Hindi, Urdu and Punjabi; Basic French (continuously learning)
References available on request