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A new era in Mobile
Marketing – Video IVR
                               November 2009

Damian Kelly

VP, Strategic Development,
SpeechStorm

m: +353 87 249 50 15
e: d.j.kelly@speechstorm.com
The Future is Mobile


 But what about ...
                  • Speed?

                  • Compatibility?

                  • Usability?

                  • Cost?
Why Video IVR?
Mobile Marketing Benefits

• Instant access – just make a call

• 1-to-1 by mobile number

• Works for all 3G Video phones

• Full streaming video & audio – FREE!

• Fully interactive

• Inbound and outbound

• Transfer the call at any time
For the First Time in the Middle East
Etisalat launches IVVO solution for Mobile
                  Self-Serve
                  Self-
             in Arabic & English




                            • Improved customer
                              self-service
                            • Increased automation
                              & reduced cost
                            • Corporate social
                              responsibility to      The Egyptian Prime Minister making the first video call
                                                     to the Etisalat Video Contact Center
                              deaf/hard of hearing
                            • New revenue streams
An ATM in your pocket
                 July 30th, 2009: Akbank and Isbank, two of
                 Turkey’s largest banks, launch Mobile
                 Banking for 3G using Video IVR from
                 SpeechStorm
Video IVR for Mobile Marketing




• REACH customers one-to-one

• Deliver a RICH experience

• Track every RESPONSE

            www.speechstorm.com
  Try it now – Make a video call to 028 9057 2072

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Video IVR For Mo Mo

  • 1. A new era in Mobile Marketing – Video IVR November 2009 Damian Kelly VP, Strategic Development, SpeechStorm m: +353 87 249 50 15 e: d.j.kelly@speechstorm.com
  • 2. The Future is Mobile But what about ... • Speed? • Compatibility? • Usability? • Cost?
  • 4. Mobile Marketing Benefits • Instant access – just make a call • 1-to-1 by mobile number • Works for all 3G Video phones • Full streaming video & audio – FREE! • Fully interactive • Inbound and outbound • Transfer the call at any time
  • 5. For the First Time in the Middle East Etisalat launches IVVO solution for Mobile Self-Serve Self- in Arabic & English • Improved customer self-service • Increased automation & reduced cost • Corporate social responsibility to The Egyptian Prime Minister making the first video call to the Etisalat Video Contact Center deaf/hard of hearing • New revenue streams
  • 6. An ATM in your pocket July 30th, 2009: Akbank and Isbank, two of Turkey’s largest banks, launch Mobile Banking for 3G using Video IVR from SpeechStorm
  • 7. Video IVR for Mobile Marketing • REACH customers one-to-one • Deliver a RICH experience • Track every RESPONSE www.speechstorm.com Try it now – Make a video call to 028 9057 2072