This document discusses different enrollment methods that a company offers: face-to-face, telephonic, web face-to-face, and self-service. It emphasizes that face-to-face interactions allow representatives to take time answering all questions to help employees find the right benefits options. Telephonic enrollment uses technology to schedule remote appointments while web face-to-face uses video chat. Self-service has a role but personal interactions are prioritized. The company aims to deliver quick, customized enrollment and ongoing support through a variety of resources.