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COMPANY PROFILE
MANAGED SERVICES /// CLOUD SERVICES /// INTEGRATED SOLUTIONS
In this world of technology, success of any
organization is often dependent on how
stable its IT infrastructure is.
EMPOWERING WITH TECHNOLOGICAL INDEPENDENCE.
INTRODUCTION /// PAGE 03
In this world of technology, success
of any organization is often depend-
ent on how stable its IT infrastruc-
ture is. We, at Diligent Gulf, under-
stand this.
Established in August 1991, Diligent
Gulf is a Dubai based IT solutions
provider that caters to the busi-
nesses operating in the Middle East.
We essentially provide IT infrastruc-
ture that will give your organization
an edge over others in this highly
competitive market. We also offer
IP Telephony, Network & Security
Solutions, Linux Solutions, iMac So-
lutions, POS Solutions, PBAX setup
and a lot more. In other words, if its
technology solutions that you are
seeking, we have the answer for it!
We cater to Financial Institutions,
Consumer Goods Industries, Manu-
facturing Companies, Jewelry Man-
ufacturing Industries, Health Care
Sector, Utilities, Real Estate Com-
panies and Industrial Goods Manu-
facturing Organizations along with
various other sectors in the Middle
East. Over the years, Diligent Gulf
has earned significant reputation
in the industry making it one of the
most preferred IT solutions provider
in the Gulf. This is evident from the
fact that our clientele also includes
a couple of Dubai’s prominent Gov-
ernment agencies (departments).
We have been appreciated by our
customers particularly for the busi-
ness model that we follow – we aim
to create empowered companies
that are characterized with techno-
logical independence. That’s what
we are and that’s what we do!
ENSURING SUCCESS WITH TIMELY & RELIABLE SERVICE.
MANAGED SERVICES & CLOUD SERVICES /// PAGE 04
Managed IT Services
Server Management
Network Management
PC Management
CCTV & Security
PBAX Setup - IPBX
SERVICE OFFERINGS
Technology solutions are definitely
essential in order to ensure that
your business stays ahead in com-
petition. But, what is more important
is that these solutions are managed
effectively and efficiently so that
they offer you the results that your
business expects.
Keeping up with the updating tech-
nology and making sure that you
optimize it for your business opera-
tions is not always easy. Particularly
because, every new technology so-
lution will mean that you need to
have the skill set and expertise to
manage it. Fret not because we not
just offer you IT solutions that will
empower your organization but also
provide you with an extension of our
team in the form of our managed
services.
Integrating the technology advance-
ments appropriately is critical and
hence the need for well managed IT
services. Our close industry ties give
us the expertise to manage our solu-
tions with expertise. As your trusted
IT advisor and service provider, our
relationship with you extends be-
yond simply selling you hardware or
software. Our competent staff will
ensure that your business derives
the most out of the technology solu-
tions you have deployed. We make
sure that our products adapt to your
changing business needs. Try us!
Hosted Desktop
Hosted Exchange
Microsoft Office 365
Virtualisation
Online Backup
Deep Data
Disaster Recovery
CLOUD SERVICES
ASSISTING TO YOUR BUSINESS EFFICIENCY.
INTEGRATED SOLUTIONS /// PAGE 05
Complex Server Management
Managed Network Security
IT Infrastructure
Ms Exchange Server
VOIP Telephony
Wireless Solutions
CCTV Survillence Solutions
Structured Network Cabling
SAN Storage Solutions
Video Communication
IT Consulting
Hardware & Networking
Software Distribution
SOLUTION OFFERINGS
There is no denying the fact that
our world is dependent on technol-
ogy solutions. Every business, no
matter how small or large, relies on
effective, innovative and reliable IT
solutions that will drive its success
and improve its reputation in the in-
dustry.
Performance & competitiveness of
organizations across the world are
characterized by how effectively
they integrate innovative technology
solutions into their operations.
The need for innovative technology
solutions is not just limited to having
standard applications.
There is an immense need to cus-
tomize the solutions to make them
compatible with the client’s busi-
ness operations.
Your business may have a complex
technology infrastructure but at
Diligent Gulf, we believe in making
simple by ensuring that we help you
improve with our technology solu-
tions. We personalize the solutions
to your business’ requirements and
we quite excel at it!
Being in the business for over two
decades, we have the right experi-
ence and the expertise to provide IT
solutions to your business that your
business actually needs and will
benefit from. Our products are also
backed with complete support ser-
vices that your business will need
through planning, deployment, oper-
ation and updating of the solutions.
Logo and Stationery Design
Flyer, Brochure
& Catalogue Design
Static, Corporate
& Interactive Websites
E-Commerce Portals
Search Engine Optimization
Social Media Design
(Facebook, Twitter, etc)
CMS Development
App Development
(Android & iPhone)
3D Exhibition Stand Design
DESIGN SOLUTIONS
No Disasters Waiting in the Wings.
You can plan on no damage being done
to your network and data. We evaluate
first to see if there are any potential
risks before we begin computer mainte-
nance services. Any risks will be clearly
explained and we will get your authori-
zation before we begin working. Another
option is to have your data backed up
before we start to fix your machine.
We Guarantee Absolute 100%
Satisfaction.
Expect total satisfaction with our
products, IT Consulting and technology
support services. We will bend over
backwards to make you happy with
our IT management & network support
services.
Light speed Repair.
It’s understood, you don’t want to sit on
your hands waiting for your computer to
be fixed. That’s why we offer proactive
remote IT support and network services.
Through this network support and IT
service, your computer data network
can be accessed remotely and securely.
We’ll dispatch a technician that same
business day.
We Talk Like You Do.
If you have any problems or computer
support questions,you can ask and we
will answer in PLAIN ENGLISH. You will
not be made to feel uncomfortable by
our team of IT support experts with
unfamiliar technical jargon.
All Projects Completed According to
Schedule AND Budget – Guaranteed.
We won’t surprise you with added or
hidden charges as we perform IT con-
sulting and network services. Believe it
or not, there are some incompetent and
unethical technicians out there, but not
us. Of course, that’s just not right. You
have our guarantee for each IT consult-
ing project to be completed ON TIME
and within BUDGET.
You Can Expect a Response From Us
Within One Hour – Guaranteed.
Our experienced qualified technicians
who can fix your computer problem will
address your computer support problem
immediately or call you back in sixty
minutes or less.
Expect Accuracy With Our Billing.
We guarantee every bill to be detailed
and accurate. There will be no billing
surprises since your IT services bill will
be pre-approved by you.
ASSURING TO GIVE SEVEN BEST THINGS /// PAGE 06
Our corporate values are –
CUSTOMER ORIENTED GROWTH PATH.
PURPOSE & VALUES /// PAGE 07
What we do and why we do is de-
fined by our core purpose of exist-
ence – we believe in challenging
conventional thinking in order to
bring out innovative solutions that
will enable your organization to rise
and succeed. This is our purpose
of existence and our motivation to
grow. We are committed to our cli-
ents because we understand that
only when our customers grow, can
we survive. And this is perhaps the
reason why ‘Customer first’ is our
priority.
Our company culture and values
signify how we operate. We provide
a healthy work environment to our
employees and expect them to cre-
ate happy clients with their efficien-
cy and productivity. Our company
values promote a positive working
environment and hence, our people
love to come to work every day.
Our company values act as a guide
and as an anchor to help our people
act in the most appropriate and ac-
ceptable manner.
Our core value is to prioritize
our customers. We exist and
we grow only because of who
we deal with. We ensure that
we courteously and speedily re-
spond to customer queries and
give them the satisfaction they
seek from us.
We have earned our reputation
and our clients because of em-
phasis and complete focus on
the quality of service we offer.
We understand that our quality
is a key to delivering value to
our clients and hence, we al-
ways strive to achieve the first-
time-right target.
We have a stringent selection
process to hire our staff and
that means we ensure, we have
the best talent. While we pro-
vide them with an opportunity to
grow with us, we expect them
to always exceed expectations
by showing a professional at-
titude at work.
CUSTOMER FIRST QUALITY OF SERVICE PROFESSIONALISM
HEAD OFFICE REGIONAL OFFICE OPERATIONAL OFFICE
Level 1st , Office # 54,
IT Center – Computer Street,
Bur Dubai, Dubai, United Arab Emirates.
T: +971 4351 9379
F: +971 4351 9379
E: sales@diligentgulf.com
W: www.diligentgulf.com
Corporate Office: # 506-A,
5th Floor, 94, Minerva Complex,
S.D.Road, Sarojini Devi Road,
Near CTC, Secunderabad– 500 003. A.P. (India).
T: +91-040-3993 5455
E: sales@diligentitservices.com
W: www.diligentitservices.com
FOR SALES INQUIRIES, PLEASE CALL:
+971 4 351 9379 /// +971 55 75 25 258
78homeside avenue West Haven,
CT, United States - 06516.
T: +2032 158183
E: sales@diligentitservices.com
W: www.diligentitservices.com

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Diligent Company Profile

  • 1. COMPANY PROFILE MANAGED SERVICES /// CLOUD SERVICES /// INTEGRATED SOLUTIONS
  • 2. In this world of technology, success of any organization is often dependent on how stable its IT infrastructure is.
  • 3. EMPOWERING WITH TECHNOLOGICAL INDEPENDENCE. INTRODUCTION /// PAGE 03 In this world of technology, success of any organization is often depend- ent on how stable its IT infrastruc- ture is. We, at Diligent Gulf, under- stand this. Established in August 1991, Diligent Gulf is a Dubai based IT solutions provider that caters to the busi- nesses operating in the Middle East. We essentially provide IT infrastruc- ture that will give your organization an edge over others in this highly competitive market. We also offer IP Telephony, Network & Security Solutions, Linux Solutions, iMac So- lutions, POS Solutions, PBAX setup and a lot more. In other words, if its technology solutions that you are seeking, we have the answer for it! We cater to Financial Institutions, Consumer Goods Industries, Manu- facturing Companies, Jewelry Man- ufacturing Industries, Health Care Sector, Utilities, Real Estate Com- panies and Industrial Goods Manu- facturing Organizations along with various other sectors in the Middle East. Over the years, Diligent Gulf has earned significant reputation in the industry making it one of the most preferred IT solutions provider in the Gulf. This is evident from the fact that our clientele also includes a couple of Dubai’s prominent Gov- ernment agencies (departments). We have been appreciated by our customers particularly for the busi- ness model that we follow – we aim to create empowered companies that are characterized with techno- logical independence. That’s what we are and that’s what we do!
  • 4. ENSURING SUCCESS WITH TIMELY & RELIABLE SERVICE. MANAGED SERVICES & CLOUD SERVICES /// PAGE 04 Managed IT Services Server Management Network Management PC Management CCTV & Security PBAX Setup - IPBX SERVICE OFFERINGS Technology solutions are definitely essential in order to ensure that your business stays ahead in com- petition. But, what is more important is that these solutions are managed effectively and efficiently so that they offer you the results that your business expects. Keeping up with the updating tech- nology and making sure that you optimize it for your business opera- tions is not always easy. Particularly because, every new technology so- lution will mean that you need to have the skill set and expertise to manage it. Fret not because we not just offer you IT solutions that will empower your organization but also provide you with an extension of our team in the form of our managed services. Integrating the technology advance- ments appropriately is critical and hence the need for well managed IT services. Our close industry ties give us the expertise to manage our solu- tions with expertise. As your trusted IT advisor and service provider, our relationship with you extends be- yond simply selling you hardware or software. Our competent staff will ensure that your business derives the most out of the technology solu- tions you have deployed. We make sure that our products adapt to your changing business needs. Try us! Hosted Desktop Hosted Exchange Microsoft Office 365 Virtualisation Online Backup Deep Data Disaster Recovery CLOUD SERVICES
  • 5. ASSISTING TO YOUR BUSINESS EFFICIENCY. INTEGRATED SOLUTIONS /// PAGE 05 Complex Server Management Managed Network Security IT Infrastructure Ms Exchange Server VOIP Telephony Wireless Solutions CCTV Survillence Solutions Structured Network Cabling SAN Storage Solutions Video Communication IT Consulting Hardware & Networking Software Distribution SOLUTION OFFERINGS There is no denying the fact that our world is dependent on technol- ogy solutions. Every business, no matter how small or large, relies on effective, innovative and reliable IT solutions that will drive its success and improve its reputation in the in- dustry. Performance & competitiveness of organizations across the world are characterized by how effectively they integrate innovative technology solutions into their operations. The need for innovative technology solutions is not just limited to having standard applications. There is an immense need to cus- tomize the solutions to make them compatible with the client’s busi- ness operations. Your business may have a complex technology infrastructure but at Diligent Gulf, we believe in making simple by ensuring that we help you improve with our technology solu- tions. We personalize the solutions to your business’ requirements and we quite excel at it! Being in the business for over two decades, we have the right experi- ence and the expertise to provide IT solutions to your business that your business actually needs and will benefit from. Our products are also backed with complete support ser- vices that your business will need through planning, deployment, oper- ation and updating of the solutions. Logo and Stationery Design Flyer, Brochure & Catalogue Design Static, Corporate & Interactive Websites E-Commerce Portals Search Engine Optimization Social Media Design (Facebook, Twitter, etc) CMS Development App Development (Android & iPhone) 3D Exhibition Stand Design DESIGN SOLUTIONS
  • 6. No Disasters Waiting in the Wings. You can plan on no damage being done to your network and data. We evaluate first to see if there are any potential risks before we begin computer mainte- nance services. Any risks will be clearly explained and we will get your authori- zation before we begin working. Another option is to have your data backed up before we start to fix your machine. We Guarantee Absolute 100% Satisfaction. Expect total satisfaction with our products, IT Consulting and technology support services. We will bend over backwards to make you happy with our IT management & network support services. Light speed Repair. It’s understood, you don’t want to sit on your hands waiting for your computer to be fixed. That’s why we offer proactive remote IT support and network services. Through this network support and IT service, your computer data network can be accessed remotely and securely. We’ll dispatch a technician that same business day. We Talk Like You Do. If you have any problems or computer support questions,you can ask and we will answer in PLAIN ENGLISH. You will not be made to feel uncomfortable by our team of IT support experts with unfamiliar technical jargon. All Projects Completed According to Schedule AND Budget – Guaranteed. We won’t surprise you with added or hidden charges as we perform IT con- sulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. Of course, that’s just not right. You have our guarantee for each IT consult- ing project to be completed ON TIME and within BUDGET. You Can Expect a Response From Us Within One Hour – Guaranteed. Our experienced qualified technicians who can fix your computer problem will address your computer support problem immediately or call you back in sixty minutes or less. Expect Accuracy With Our Billing. We guarantee every bill to be detailed and accurate. There will be no billing surprises since your IT services bill will be pre-approved by you. ASSURING TO GIVE SEVEN BEST THINGS /// PAGE 06
  • 7. Our corporate values are – CUSTOMER ORIENTED GROWTH PATH. PURPOSE & VALUES /// PAGE 07 What we do and why we do is de- fined by our core purpose of exist- ence – we believe in challenging conventional thinking in order to bring out innovative solutions that will enable your organization to rise and succeed. This is our purpose of existence and our motivation to grow. We are committed to our cli- ents because we understand that only when our customers grow, can we survive. And this is perhaps the reason why ‘Customer first’ is our priority. Our company culture and values signify how we operate. We provide a healthy work environment to our employees and expect them to cre- ate happy clients with their efficien- cy and productivity. Our company values promote a positive working environment and hence, our people love to come to work every day. Our company values act as a guide and as an anchor to help our people act in the most appropriate and ac- ceptable manner. Our core value is to prioritize our customers. We exist and we grow only because of who we deal with. We ensure that we courteously and speedily re- spond to customer queries and give them the satisfaction they seek from us. We have earned our reputation and our clients because of em- phasis and complete focus on the quality of service we offer. We understand that our quality is a key to delivering value to our clients and hence, we al- ways strive to achieve the first- time-right target. We have a stringent selection process to hire our staff and that means we ensure, we have the best talent. While we pro- vide them with an opportunity to grow with us, we expect them to always exceed expectations by showing a professional at- titude at work. CUSTOMER FIRST QUALITY OF SERVICE PROFESSIONALISM
  • 8. HEAD OFFICE REGIONAL OFFICE OPERATIONAL OFFICE Level 1st , Office # 54, IT Center – Computer Street, Bur Dubai, Dubai, United Arab Emirates. T: +971 4351 9379 F: +971 4351 9379 E: sales@diligentgulf.com W: www.diligentgulf.com Corporate Office: # 506-A, 5th Floor, 94, Minerva Complex, S.D.Road, Sarojini Devi Road, Near CTC, Secunderabad– 500 003. A.P. (India). T: +91-040-3993 5455 E: sales@diligentitservices.com W: www.diligentitservices.com FOR SALES INQUIRIES, PLEASE CALL: +971 4 351 9379 /// +971 55 75 25 258 78homeside avenue West Haven, CT, United States - 06516. T: +2032 158183 E: sales@diligentitservices.com W: www.diligentitservices.com