Overview of the only cloud based application that allows healthcare organizations to leverage smartphone push notification, voice, text and email for both patient and employee communication.

1. What if you could use automated patient interactions to...
Varolii provides interactive patient
• Reduce missed patient appointments and the
communications that leverage managed text,
costs that accompany them? #s? email, smartphone and voice channels. Our
seamless cloud integration fits into your current
• Improve clinical quality measures, such as clinical and business workflows to improve patient
preventive visits, screenings and tests? adherence, retention, outcomes and more.
• More than 400 clients
• Reduce readmission rates and efficiently • Creating 150 million interactions with
more than 12 million patients per year
support discharge planning?
• Boost and streamline patient self-payment?
• Improve disease and wellness management
program enrollment and engagement?
• Implement a quick-to-deploy, cloud-based
solution that requires minimal IT involvement?
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2. How Varolii Does It
The basics of how Varolii’s consumer interaction platform works
1. Multi-modal: We blend voice, email, text, fax and smartphone
2. Reaching the Patient: We combine the right communication channel with the
right message, at the right time and at the right interval
3. Analytics: Our solution provides a decisioning engine that uses member
information (diagnosis & billing codes, demographics, history, etc.) along with
expertise and best practice
4. Personalization: Once this data is gathered, an automated message is
launched with one-to-one personal communication that is relevant to the
individual
5. Preferences: We then remember the outcome of this interaction to decide
how to best reach your patient next time
6. Reporting & Monitoring: Our functionality includes real-time reporting and
dashboards that integrate into your current business and clinical workflows.
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3. Varolii Applications, Benefits and Advantages
Patient Interaction Solution
Benefits
Applications
• Appointment Management • Reduce missed appointments
• Medication Adherence • Improve clinical measures
• Caregiver Confirmation • Improve adherence
• Discharge Instructions • Reduce hospital readmissions
• Clinical Measure Reminders • Boost patient self-payment
• Patient Self-payment • Integrate with clinical and business workflows
Personalization Highest Quality Reporting,
Multi-modal
Beyond Services and Monitoring and
Interactions
Segmentation Expertise Analytics
• Not just multi-channel • Varolii learns from • Professional voice • Provides deeper
• Varolii blends multiple past preferences to talent insights for better,
channels to better deliver the right • Message mastering faster decisions
reach your patients message at the right for professional
time to the right scripting, branding
channel, by patient and high response
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4. Fred Allison
Healthcare Market Development
(206) 902-1555
fred.allison@varolii.com