The document discusses the history and operations of Vapiano, a German restaurant chain that serves Italian food. It was founded in 2002 in Hamburg by three entrepreneurs and has since expanded to over 120 locations across 26 countries. Vapiano aims to provide high quality, fresh ingredients for its dishes while maintaining a low-service, low-price model where customers order directly from chefs preparing meals in an open kitchen concept.

1. “Chi va piano, va sano e va lontano”

2. History

German fresh casual restaurant chain
offering Italian food.

founded by Kent Hahne, Klaus Rader
and Mark Korzilius in 2002

the first restaurant opened in
October 2002 in Hamburg

the founders decided to set Vapiano
on a world tour

over 120 Vapianos in 26 countries on 4
continents

3. Environment

love of enjoying life and sharing
spontaneous and genuine companionship.

The long oak tables in the Vapianos are
an open invitation to communication

4. Herbs

salad greens are grown in an
enclosed space in the dining area.

not just for decoration

5. No Service
Good Price

Everything is ordered directly
from the chefs

at the individual stations in the
middle of the Vapiano in a glass
room

The chefs prepare all of the
dishes to order in front of the
guests.

personal preference.

6. Food Quality

prepared in-house and guaranteed
to be made of the finest
ingredients.

Vapiano does not have a central
production facility.

7. Different Architecture

move from to the bar or the
comfortable lounge.

8. payment

smart-card payment system

unique interface for customers to order and
pay for their food with.

customer waves in front of the counter when
ordering food and drink.

When the dinner is finished, the card is waved
in front of the register and the bill appears on
the screen.

9. VA piano Android App

11. Conclusion

High Quality Food

Low service

Low price