158 - Product Management for Enterprise-Grade platforms ProductCamp Boston
ProductCamp Boston is the world's largest and most exciting crowd-sourced one-day event for product people. It's organized by and for product managers, product marketers and entrepreneurs, so attendees get the most out of the day.
Attendees learn about and discuss topics in product management and product marketing, product discovery, product development & design, go-to-market, product strategy and lifecycle management, and product management 101, startups, and career development.
www.ProductCampBoston.org
The Relationship between Products & Services is EVOLVING particularly in Technology driven Industries. This presentation is an attempt to explore the possibilities and the Art of creating Extra Ordinary Customer Services
ProductCamp Boston is the world's largest and most exciting crowd-sourced one-day event for product people. It's organized by and for product managers, product marketers and entrepreneurs, so attendees get the most out of the day.
Attendees learn about and discuss topics in product management and product marketing, product discovery, product development & design, go-to-market, product strategy and lifecycle management, and product management 101, startups, and career development.
www.ProductCampBoston.org
#VPDesign helps you systematically build products & services that customers want!
Based on Value Proposition Design by Alexander Osterwalder, Yves Pigneur, Greg Bernarda & Alan Smith. More info: http://bit.ly/1tbBCH6. #vpdesign
ERADA Entrepreneurship Training Series Module #3 Session #2 on the topic of designing value for customers. Learn how to create a value proposition canvas to create a better fit between your product features and the customer profile.
158 - Product Management for Enterprise-Grade platforms ProductCamp Boston
ProductCamp Boston is the world's largest and most exciting crowd-sourced one-day event for product people. It's organized by and for product managers, product marketers and entrepreneurs, so attendees get the most out of the day.
Attendees learn about and discuss topics in product management and product marketing, product discovery, product development & design, go-to-market, product strategy and lifecycle management, and product management 101, startups, and career development.
www.ProductCampBoston.org
The Relationship between Products & Services is EVOLVING particularly in Technology driven Industries. This presentation is an attempt to explore the possibilities and the Art of creating Extra Ordinary Customer Services
ProductCamp Boston is the world's largest and most exciting crowd-sourced one-day event for product people. It's organized by and for product managers, product marketers and entrepreneurs, so attendees get the most out of the day.
Attendees learn about and discuss topics in product management and product marketing, product discovery, product development & design, go-to-market, product strategy and lifecycle management, and product management 101, startups, and career development.
www.ProductCampBoston.org
#VPDesign helps you systematically build products & services that customers want!
Based on Value Proposition Design by Alexander Osterwalder, Yves Pigneur, Greg Bernarda & Alan Smith. More info: http://bit.ly/1tbBCH6. #vpdesign
ERADA Entrepreneurship Training Series Module #3 Session #2 on the topic of designing value for customers. Learn how to create a value proposition canvas to create a better fit between your product features and the customer profile.
Delight your customers - Customer needs keep changing. Kano model is an efficient tool to understand customer needs and formulating business and product strategy to meet those needs and expectations.
Link to download the Kano analysis evaluation sheet: http://bit.ly/2ZupERu
Customer journey mapping with UXPressiaYuri Vedenin
8 steps to perfect experience when you are applying customer journey mapping with UXPressia: starting from Personas and ending up with generating improvement ideas for your map. Once you are ready with you journey map, share it with your team and colleagues.
A cobbled together set of slides to summarise a talk given to Alliants Ltd, with a piece of chalk and a blackboard. This talks about the main principle of the Kano Model, devised by Noriaki Kano in 1984.
Q&A about Business Model Canvas and Customer Discovery
Market Types and Market Sizes
Team Presentations
Summary about Value Proposition
Work for Next Week
Rima Gerhard is the lead Web Design instructor at the Miami International University of Art & Design. She has over 10 years of practical experience planning, developing, and testing web applications.
This is her presentation deck from Open Source Fashion's Conversion Conference at Venture Hive Miami on April 29, 2015.
http://freestyleconference.com
[Note: To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 30 different Design Thinking frameworks and models. (Please note that these are diagrams and charts that are to be used in your own business or classroom presentations. These are not instructional slides.)
Models/Frameworks include the following:
Five Modes of Design Thinking
The Service Design Attitude
Service Design Process
Divergent & Convergent Thinking
The Double Diamond
The Groan Zone
Business Model Canvas
Business Model Design Process
Value Proposition Canvas
Value Proposition Map
Customer Segment Profile
Three Lenses of Human-Centered Design
Persona
Customer Journey Map
Empathy Map
Design Brief
Point of View (POV)
Stakeholder Map
Context Map
Opportunity Map
Prioritization Map
Affinity Map
Ideas Evaluation Matrix
Storyboards
Prototype Evaluation Matrix
User Feedback Template
The Kano Model
Problem Solving Approaches
Five Whys
Cause & Effect Analysis
5 Ways of Creating a Great Customer Experience | TeamWaveReshmi Menon
What is Customer Experience? How is it different from Customer Service? And how to give a great Customer Experience? Find out now.
And the detailed blog is here:
https://blog.teamwave.com/difference-between-customer-service-and-customer-experience/
Unlock the full potential of your SaaS platform with professional UI/UX design services. Discover how expertly crafted user interfaces and seamless user experiences can elevate your software, enhance user satisfaction, and drive business growth. Explore the benefits of investing in UI/UX design for SaaS, from improved usability and navigation to increased customer retention and engagement.
Partner with us to transform your SaaS platform into a user-friendly and visually appealing solution that stands out in today's competitive market.
SUMMARY
“Our job, says Amazon CEO Bezos, is to invent new options that nobody’s ever thought of before and see if customers like them.”
The World’s Most Innovative Company - Fast Company March 2017
Deloitte and Touche found that customer-centric companies were 60% more profitable compared to companies that were not focused on the customer. Having a strong company wide customer focus is more important than being agile alone to create high-performance design. Learn how to keep the customers needs, emotions and behavioral actions at the center of every design to generate the most value. Harvesting insights from feedback and driving them back into the customer experience with speed at scale makes a company innovative and agile.
Understanding the mindset driving this way of working is the key to creating high-performance design. Embodying this mindset will give you the power to create a customer-centric culture where you are free to rapidly test and ship your most innovative ideas daily, ultimately delivering more value to your customers sooner.
AT THE END OF THIS WORKSHOP, YOU WILL BE ABLE TO
Describe a customer-centric design process.
Outline and identify your customer feedback learning loop at every step of the design and product development process to drive continuous innovation, optimization and value.
Explain and embody the mindset that drives the culture, team, process, tools and technology choices required to build this customer-centric future.
Delight your customers - Customer needs keep changing. Kano model is an efficient tool to understand customer needs and formulating business and product strategy to meet those needs and expectations.
Link to download the Kano analysis evaluation sheet: http://bit.ly/2ZupERu
Customer journey mapping with UXPressiaYuri Vedenin
8 steps to perfect experience when you are applying customer journey mapping with UXPressia: starting from Personas and ending up with generating improvement ideas for your map. Once you are ready with you journey map, share it with your team and colleagues.
A cobbled together set of slides to summarise a talk given to Alliants Ltd, with a piece of chalk and a blackboard. This talks about the main principle of the Kano Model, devised by Noriaki Kano in 1984.
Q&A about Business Model Canvas and Customer Discovery
Market Types and Market Sizes
Team Presentations
Summary about Value Proposition
Work for Next Week
Rima Gerhard is the lead Web Design instructor at the Miami International University of Art & Design. She has over 10 years of practical experience planning, developing, and testing web applications.
This is her presentation deck from Open Source Fashion's Conversion Conference at Venture Hive Miami on April 29, 2015.
http://freestyleconference.com
[Note: To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 30 different Design Thinking frameworks and models. (Please note that these are diagrams and charts that are to be used in your own business or classroom presentations. These are not instructional slides.)
Models/Frameworks include the following:
Five Modes of Design Thinking
The Service Design Attitude
Service Design Process
Divergent & Convergent Thinking
The Double Diamond
The Groan Zone
Business Model Canvas
Business Model Design Process
Value Proposition Canvas
Value Proposition Map
Customer Segment Profile
Three Lenses of Human-Centered Design
Persona
Customer Journey Map
Empathy Map
Design Brief
Point of View (POV)
Stakeholder Map
Context Map
Opportunity Map
Prioritization Map
Affinity Map
Ideas Evaluation Matrix
Storyboards
Prototype Evaluation Matrix
User Feedback Template
The Kano Model
Problem Solving Approaches
Five Whys
Cause & Effect Analysis
5 Ways of Creating a Great Customer Experience | TeamWaveReshmi Menon
What is Customer Experience? How is it different from Customer Service? And how to give a great Customer Experience? Find out now.
And the detailed blog is here:
https://blog.teamwave.com/difference-between-customer-service-and-customer-experience/
Unlock the full potential of your SaaS platform with professional UI/UX design services. Discover how expertly crafted user interfaces and seamless user experiences can elevate your software, enhance user satisfaction, and drive business growth. Explore the benefits of investing in UI/UX design for SaaS, from improved usability and navigation to increased customer retention and engagement.
Partner with us to transform your SaaS platform into a user-friendly and visually appealing solution that stands out in today's competitive market.
SUMMARY
“Our job, says Amazon CEO Bezos, is to invent new options that nobody’s ever thought of before and see if customers like them.”
The World’s Most Innovative Company - Fast Company March 2017
Deloitte and Touche found that customer-centric companies were 60% more profitable compared to companies that were not focused on the customer. Having a strong company wide customer focus is more important than being agile alone to create high-performance design. Learn how to keep the customers needs, emotions and behavioral actions at the center of every design to generate the most value. Harvesting insights from feedback and driving them back into the customer experience with speed at scale makes a company innovative and agile.
Understanding the mindset driving this way of working is the key to creating high-performance design. Embodying this mindset will give you the power to create a customer-centric culture where you are free to rapidly test and ship your most innovative ideas daily, ultimately delivering more value to your customers sooner.
AT THE END OF THIS WORKSHOP, YOU WILL BE ABLE TO
Describe a customer-centric design process.
Outline and identify your customer feedback learning loop at every step of the design and product development process to drive continuous innovation, optimization and value.
Explain and embody the mindset that drives the culture, team, process, tools and technology choices required to build this customer-centric future.
Ameex is a full-service digital consultancy whose design thinking consultants help brands create innovative solutions for their customers. Ameex technologies has been helping companies with our Creative services on Website design, Branding, Mobile App design, Digital marketing and User experience for the last 12+ years.
Our approach is focused towards improving the User experience, optimizing conversion rates, increasing the user engagement and delivering a better Life time value for existing customers.
To know more about our services, contact us here https://www.ameexusa.com/contact-us
Using Amazon's PRFAQ Methodology! by Amazon Product LeaderProduct School
Main takeaways:
- Working backwards and structuring your thinking
- The PRFAQ process and adapting to your needs
- Planning to consensus building to execution
Product designer is amalgamation of technology, computer science and management thus it is a very responsible post. If we see it from a business perspective then we find that a business is a giant structure as a whole and there are different aspects to it. A product designer is responsible for creating or making a product which is useful to users. He needs to take direction from the business and its goal along with his own creativity.
This deck comprises of different tools and methods startups can use to identify the problem, brainstorm solutions, prototype concepts and validate them.
Product designer is amalgamation of technology, computer science and management thus it is a very responsible post. If we see it from a business perspective then we find that a business is a giant structure as a whole and there are different aspects to it. A product designer is responsible for creating or making a product which is useful to users. He needs to take direction from the business and its goal along with his own creativity.
PDF SubmissionDigital Marketing Institute in NoidaPoojaSaini954651
https://www.safalta.com/online-digital-marketing/advance-digital-marketing-training-in-noidaTop Digital Marketing Institute in Noida: Boost Your Career Fast
[3:29 am, 30/05/2024] +91 83818 43552: Safalta Digital Marketing Institute in Noida also provides advanced classes for individuals seeking to develop their expertise and skills in this field. These classes, led by industry experts with vast experience, focus on specific aspects of digital marketing such as advanced SEO strategies, sophisticated content creation techniques, and data-driven analytics.
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
ARENA - Young adults in the workplace (Knight Moves).pdfKnight Moves
Presentations of Bavo Raeymaekers (Project lead youth unemployment at the City of Antwerp), Suzan Martens (Service designer at Knight Moves) and Adriaan De Keersmaeker (Community manager at Talk to C)
during the 'Arena • Young adults in the workplace' conference hosted by Knight Moves.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
Technoblade The Legacy of a Minecraft Legend.Techno Merch
Technoblade, born Alex on June 1, 1999, was a legendary Minecraft YouTuber known for his sharp wit and exceptional PvP skills. Starting his channel in 2013, he gained nearly 11 million subscribers. His private battle with metastatic sarcoma ended in June 2022, but his enduring legacy continues to inspire millions.
4. Customer Experience vs. User Experience Whether you’re a service company or a product company, the experience your customers have with your product matters Customers have needs and expectations around all of the touchpoints that represent your business The key to satisfying those needs is understanding customer behaviour and expectations Maslow is the basis for a customer hierarchy of needs that helps to define a remarkable product/service.
5. Touchpoints Branding Wayfinding Point of Sale Customer service / support Product service / support Distribution Upgrade All of these experiences can be planned, designed and tested
6. Service Design Approach Define business goals What do you want to achieve with your service offering? Conduct user research Who are your users What do they expect What is their context of use Undertake prototyping anditeration Create cheap quick version of your service design that you can test Conduct user testing Solicit user feedback with prototypes before committing to full production
9. Bottom Line A great product or service does not automatically equal success Remove chance and guesswork from the equation Understand your users… meet their needs… then surpass them