The document provides recommendations to optimize the user experience of a restaurant membership points company. Tactical recommendations include engaging customers through tailored marketing, acquiring search engine marketing traffic, and simplifying website access. Strategic recommendations involve partnering with restaurant guides, adapting search and registration through user profiles, guiding users to destinations, helping them organize events, and making their experience inspiring. The recommendations target improving discovery of the company, inspiration for restaurant selection, selection of restaurants, managing the online to offline experience, and advocacy.