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Using FRAMING to create a
COMPETITIVE ADVANTAGE
@aprildunford April Dunford
CONTEXT: AN EXPERIMENT
Ball
Cap
Sloppy
shirt
Dirty metro
plaza
Garbage!Did not
stop
STREET
PERFORMER
Big
camera
Fancy white
bow ties
Nice wood!
Audience loves it!
Program
says he
won
awards
GENIUS!
THE “PRODUCT” DID NOT CHANGE
VS
CONTEXT
IS
CRITICAL
YET…
Out of context
quote!
NO!!!
WE RARELY SET CONTEXT
DELIBERATELY
WHY ARE
WE SO BAD
AT THIS?
WE ARE TAUGHT THIS
YOU CAN WRITE CRAP DOWN,
BUT IT’S STILL CRAP!!
4 STYLES OF FRAMING
STYLE 1: HEAD TO HEAD
WHAT IS IT WHEN TO USE IT
ADVANTAGES RISKS
The category is known but
there’s NO CLEAR LEADER
Everyone understands
the Frame
You need MONEY and
TIME
Beat the leader AT
THEIR OWN GAME
STYLE 1: HEAD TO HEAD
STYLE 2: BIG FISH, SMALLER POND
WHAT IS IT WHEN TO USE IT
ADVANTAGES RISKS
The a sub-segment has
DISTINCT NEEDS that are
UNMET by the current leader
Don’t have to take the leaders
HEAD-ON
The leader MATCHES your
offering
Your frame is a SUB-
SEGMENT of an existing
market
STYLE 2: BIG FISH, SMALLER POND
STYLE 3: REFRAME THE MARKET
WHAT IS IT WHEN TO USE IT
ADVANTAGES RISKS
You have BREAKTHROUGH
INNOVATION
There is a SUDDEN CHANGE in the
market
Highlights your STRENGTHS,
makes the leaders strengths
IRRELEVANT
The leader positions your
innovation as a “FEATURE”
REFRAME an existing
market
STYLE 3: REFRAME THE MARKET
STYLE 4: CHANGE THE GAME
WHAT IS IT WHEN TO USE IT
ADVANTAGES RISKS
Existing categories don’t HIGHLIGHT
YOUR STRENGTHS
Data indicates a category WILL
EMERGE
The company that CREATES the
category is considered the
LEADER
FAST FOLLOWERS beat you before
you are established as leader
INVENT a new market
category
STYLE 4: CHANGE THE GAME
STORY: ARE THESE BOTH ROBOTS?
FIND OUT
WHO YOU
ARE…
…AND DO
IT ON
PURPOSE
APRIL DUNFORD
AprilDunford.com
@AprilDunford

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Using FRAMING to Create a COMPETITIVE ADVANTAGE