The document discusses usability, which is defined as a measure of the quality of experience a user has when interacting with a product or system. Usability refers to how well a product can be used by specific users to efficiently and effectively achieve specific goals with satisfaction in a given context of use. The author describes different facets of the user experience, including a product being useful, usable, desirable, findable, accessible, credible, and valuable.

1. USABILIDAD
L E N I N T O L E D O C H Á V E Z
U N I V E R S I D A D A U T Ó N O M A D E N U E V O L E Ó N

2. L A U S A B I L I D A D E S L A
M E D I D A D E L A C A L I D A D
D E L A E X P E R I E N C I A Q U E
T I E N E U N U S U A R I O
C U A N D O I N T E R A C T Ú A
C O N U N P R O D U C T O O
S I S T E M A .

3. L A U S A B I L I D A D S E R E F I E R E A L
G R A D O E N Q U E U N P R O D U C T O
P U E D E S E R U S A D O P O R
U S U A R I O S E S P E C Í F I C O S PA R A
C O N S E G U I R M E TA S
E S P E C Í F I C A S C O N
E F E C T I V I D A D , E F I C I E N C I A Y
S AT I S FA C C I Ó N D A D O U N
C O N T E X T O E S P E C Í F I C O D E U S O .

4. A ESTOS ACERCAMIENTOS SIMULTÁNEOS AL DE LA USABILIDAD EL
AUTOR LOS DENOMINA LAS FACETAS DE LA EXPERIENCIA DEL
USUARIO, Y CORRESPONDEN A LOS SIGUIENTES:
• Útil:
• Usable:
• Deseable:
• Encontrable:
• Accesible:
• Creíble:
• Valioso: