The document discusses the importance of emotional intelligence (EI) for agile enterprises. It begins with an introduction to EI and how emotions drive business change. It then explains why EI matters for agility, as embracing change requires a growth mindset. Finally, it discusses how EI can help with agile tribes, leadership, adapting organizations to agility, and cultural transformation through shared vision, mindset, values and goals. The presentation aims to show how developing EI can help organizations improve agility.

1. Emotional Intelligence for
the Agile Enterprises
Agile Impact 2018
Urmila Kandha

2. Agenda
What is EI
Why EI matters to Business
EI for Agile Enterprise
EI for Cultural Transformation
Q & A

3. 3
URMILA KANDHA
18+ years of industry experience
spanning ITSM, Enterprise Agile and
DevOps Coaching and Transformation
A recipient of multiple awards at the
national level in literary arena, she is
also a recipient of the Ms. Super Brain
Super Personality Gold Award, Ms.
Intellectual Trophy and Best Young
Manager Award at pan India level
across MNCs
Author of “Essentials of Agile Transformation”
Independent Enterprise Agile Coach & DevOps Consultant

4. 4
What Is
Emotional
Intelligence
Emotional Intelligence is an ability to
understand, interpret one’s own
emotions and as well as others’ and
responding appropriately to them

5. Emotional
Quotient
versus
Intelligent
Quotient
5

6. Emotions drive people and
people drive change
Why EI
Matters to
Business

7. 7
Why EI Matters
in the Context of
An Agile Enterprise
Embracing change requires a
growth mindset and an ability to
simplify visions in a complex and
disruptive world

8. What does an Agile Enterprise look like
Agile Enterprise
Agile Tribes
Agile Leadership
Agile Support Groups
8

9. EI for
Agile Tribes
What does every Agile role demand?
Transforming from siloed operations to
tribal unity
Collective ownership and collective
celebrations

10. EI for
Agile Leadership
▪ Leaders as Champions of
Transformation
▪ Innovation catalysts and
ambassadors of change with
tolerance to failures
▪ Partners in the journey and not
questioners of progress
▪ Pillars to building trusted ecosystems

11. EI for Adapting
Organizational Change
that nurtures Agility
• Ensuring HR, Procurement, Legal and Sales all connect with and live the Agile lingo along with Customers
• Transitioning to flatter structures more aligned to the agile mindset

12. Vision
Mindset and
Cultural
Transformation
with EI
StrategyShared Values
Goals

13. 13
Key Takeaways
Emotional Intelligence to
Emotional Agility is a journey.
And journey starts with you today…

14. Q & A

15. Success is NOT DELIVERING a
Feature or shipping a product…
It’s LEARNING how to
SOLVE a customer’s problem
15