Best

1. Golden State College Jimma Campus
Department of Hardware and Network Service
for level II trainee
Update and document operational
procedures
By Kebar M
16/11/2017

2. Learning outcomes
LO1:- Assess technical and user documentation
LO2:- update procedures
LO3:-update documentation

27. Update and document
operational procedures
LO2:-update procedures

30. Who needs SOP’s?
The person who will perform a particular job such as:
managers
Engineers
Planners
safety officers
company representatives
anybody performing the work.

31. Cont…
A standard operating procedure (SOP) document
guides new as well as current employees on how to
carry out routine tasks and maintain consistency and
quality throughout business operations.

32. When do you use SOP’s?
 Every Day
 In preparation for an audit/review
 During an audit/review
 Orienting new staff
 Annual training

35. Why do you Need Standard Operating
Procedures (SOP)?
1. Time-saving
2. Ensure the safety of employees
3. Improved communication
4. Maintains Organizational Knowledge

36. Update and document
operational procedures
Lo3: update documentation

50. 1.Computer management system
2.Library management system

51. How to write and prepare
the documentation
Step by step

52. Steps…
 Generate a list of your business processes
 tart with why( know the objectives)
 choose a format
 Identify your audience
 Collaborate with employees
 Get down to writing
 Distribution
 Make them living documents

53. THANK YOU FOR
ATTENTION