This document discusses trends in library work and the future of information. It notes that users will continue to be diverse with higher expectations for timely access. Content will increasingly include non-text formats like video and audio. Devices will focus on collaboration and creation rather than single purpose use. Search options will expand beyond basic keyword searches. Librarians will need to focus on strategic alignment and professional services rather than traditional organizing roles. The future will involve operating in both digital and physical spaces, and navigating an environment with many options for content discovery, learning and research.
Stephen Abram discusses the need for libraries to adapt to changing trends and expectations. He notes users and communities will remain diverse with increasing demands for timely access across digital and physical formats. Content will be increasingly non-text based like video and audio. Search will continue expanding while devices focus on social aspects rather than single purpose use. Librarians will need to focus on strategic services rather than organizing knowledge alone. Libraries must support learning and building communities through programs, partnerships and aligning collections.
Libraries are facing many changes and challenges as technology evolves. Content is becoming more fragmented across different formats and devices. Users are also more diverse with changing needs and expectations. Librarians need to focus on improving user experiences and building communities through learning. They must be open to new ideas, partnerships, and removing barriers to fully support users in this shifting landscape.
The document provides an overview of a staff development day presentation focusing on innovation in libraries. It discusses how libraries must adapt to changing user needs and expectations around areas like content format, search, and devices. Libraries are encouraged to focus on strategic priorities and partnerships that add value for users and communities through experiences like educational opportunities and programs. The presentation emphasizes the need for libraries to be open to change, new ideas, and removing barriers in order to better serve users in the future.
This document provides a summary of a presentation on eBooks and eReaders given by Stephen Abram. The presentation addressed questions about what is really happening with eBooks, where all the changes in eBooks and publishing are taking us, and the role of special librarians in the future information landscape. It discussed topics like the growth in eBook penetration in different library sectors from 2010 to 2012, benefits and drawbacks of eBooks from different perspectives, and challenges related to eBook formats, devices, and pricing models. The document emphasizes that this is an evolving area and recommends remaining open to innovation while keeping librarian values as a touchstone.
The document summarizes a presentation about a study on the economic impact of the Toronto Public Library. Some key findings of the study include that the library delivers $5.63 in economic impact for every $1 spent, and that the return on investment for the city is 463%. Neighborhood branches were also found to provide intangible benefits to communities by promoting diversity and new ideas. The presentation emphasizes that data collection must directly support messages about the library's value and impact, and that qualitative insights and user stories are also important.
Libraries are facing many disruptive changes and opportunities. New technologies have changed user expectations and behaviors. The summary focuses on 3 key points:
1. Libraries must shift their focus from physical collections to supporting the learning and community needs of users. This involves embracing new formats like video and providing innovative learning and collaboration spaces.
2. Libraries need to take more risks and be open to experimentation, partnerships, and new service models. This includes offering online courses, makerspaces, and scaling successful programs.
3. To adapt to changes, libraries must change their mindsets and be more open to criticism, recommendations, new ideas, speeds of change, and removing barriers between libraries and users. The role of libraries
Libraries are facing many disruptions and need to adapt to remain relevant. The document discusses potential changes like digital books replacing print, streaming replacing physical media, and content being delivered through the cloud. It suggests libraries focus on skills like teaching online, supporting e-learning and makerspaces, and developing strong community partnerships. Libraries also need to understand user behaviors and research goals to provide the best experiences.
This document summarizes a presentation given by Stephen Abram on current trends and opportunities for libraries. It discusses how libraries need to adapt to changes in technology and user expectations. Abram argues that libraries should focus on improving the user experience rather than just delivering information. Specifically, libraries need to embrace digital formats, support new types of content like video and 3D objects, and provide learning and community spaces beyond just books. Libraries also need to form partnerships and take risks to stay relevant in a changing environment. The presentation stresses that libraries must be open to change and new ideas in order to thrive.
Stephen Abram discusses the need for libraries to adapt to changing trends and expectations. He notes users and communities will remain diverse with increasing demands for timely access across digital and physical formats. Content will be increasingly non-text based like video and audio. Search will continue expanding while devices focus on social aspects rather than single purpose use. Librarians will need to focus on strategic services rather than organizing knowledge alone. Libraries must support learning and building communities through programs, partnerships and aligning collections.
Libraries are facing many changes and challenges as technology evolves. Content is becoming more fragmented across different formats and devices. Users are also more diverse with changing needs and expectations. Librarians need to focus on improving user experiences and building communities through learning. They must be open to new ideas, partnerships, and removing barriers to fully support users in this shifting landscape.
The document provides an overview of a staff development day presentation focusing on innovation in libraries. It discusses how libraries must adapt to changing user needs and expectations around areas like content format, search, and devices. Libraries are encouraged to focus on strategic priorities and partnerships that add value for users and communities through experiences like educational opportunities and programs. The presentation emphasizes the need for libraries to be open to change, new ideas, and removing barriers in order to better serve users in the future.
This document provides a summary of a presentation on eBooks and eReaders given by Stephen Abram. The presentation addressed questions about what is really happening with eBooks, where all the changes in eBooks and publishing are taking us, and the role of special librarians in the future information landscape. It discussed topics like the growth in eBook penetration in different library sectors from 2010 to 2012, benefits and drawbacks of eBooks from different perspectives, and challenges related to eBook formats, devices, and pricing models. The document emphasizes that this is an evolving area and recommends remaining open to innovation while keeping librarian values as a touchstone.
The document summarizes a presentation about a study on the economic impact of the Toronto Public Library. Some key findings of the study include that the library delivers $5.63 in economic impact for every $1 spent, and that the return on investment for the city is 463%. Neighborhood branches were also found to provide intangible benefits to communities by promoting diversity and new ideas. The presentation emphasizes that data collection must directly support messages about the library's value and impact, and that qualitative insights and user stories are also important.
Libraries are facing many disruptive changes and opportunities. New technologies have changed user expectations and behaviors. The summary focuses on 3 key points:
1. Libraries must shift their focus from physical collections to supporting the learning and community needs of users. This involves embracing new formats like video and providing innovative learning and collaboration spaces.
2. Libraries need to take more risks and be open to experimentation, partnerships, and new service models. This includes offering online courses, makerspaces, and scaling successful programs.
3. To adapt to changes, libraries must change their mindsets and be more open to criticism, recommendations, new ideas, speeds of change, and removing barriers between libraries and users. The role of libraries
Libraries are facing many disruptions and need to adapt to remain relevant. The document discusses potential changes like digital books replacing print, streaming replacing physical media, and content being delivered through the cloud. It suggests libraries focus on skills like teaching online, supporting e-learning and makerspaces, and developing strong community partnerships. Libraries also need to understand user behaviors and research goals to provide the best experiences.
This document summarizes a presentation given by Stephen Abram on current trends and opportunities for libraries. It discusses how libraries need to adapt to changes in technology and user expectations. Abram argues that libraries should focus on improving the user experience rather than just delivering information. Specifically, libraries need to embrace digital formats, support new types of content like video and 3D objects, and provide learning and community spaces beyond just books. Libraries also need to form partnerships and take risks to stay relevant in a changing environment. The presentation stresses that libraries must be open to change and new ideas in order to thrive.
This document discusses trends and opportunities for libraries to innovate and better serve their communities. It notes that libraries must be open to change, focus on the user experience, and remove barriers between libraries and their users. Libraries are encouraged to think holistically about learning and build strategic partnerships. The key is for libraries to apply their skills to emerging issues and shift their mindset from control to empowerment and inspiration.
This document discusses trends and issues facing libraries in the digital future. It notes that users and expectations will continue to diversify, content will be dominated by non-text formats, and devices will focus on collaboration and creation. Libraries will need to focus on strategic alignment and reduced roles in organizing knowledge. Key shifts include e-learning moving to the cloud, increased content fragmentation across formats and licenses, and the rise of non-text content like video and 3D objects. Technologies and user environments will also continue fragmenting across different devices, platforms and demographics. The future of libraries lies in focusing on niche users, experimenting with new models like mobile cohorts, and designing services that are frictionless across all devices and user experiences.
This document discusses how analytics tools are empowering more users to work directly with data. It emphasizes the importance of training, community support, transparency, and communication in helping users succeed with these tools. The ideal analyst is described as curious, passionate, collaborative, and a continuous learner who can communicate insights visually and orally across all levels of an organization.
The document discusses emerging trends in libraries and how libraries must adapt. It notes that libraries need to focus on services over collections, partner with other organizations, and support new forms of content and learning. Libraries must experiment with new ideas and be open to change to remain relevant as user needs and expectations change in the digital age.
Digital scholarly identity and online presence are becoming increasingly important. Academics should curate an online identity through activities like sharing research, collaborating with others, blogging, and participating in communities on platforms such as LinkedIn, Twitter and ResearchGate. This helps promote their ideas, attract students, build relationships, and measure impact through alternative metrics like article views, followers and retweets. A strong digital identity augments an academic's traditional social and professional networks to establish greater online reputation and influence.
The document summarizes trends in libraries based on a presentation by Stephen Abram. It notes that libraries will continue serving diverse users and communities with higher expectations for timely services. Content will increasingly include non-text formats like video and audio. Search will expand beyond single-box queries. Devices will focus on collaboration and creation, requiring librarians to provide strategic services rather than just organizing knowledge. Libraries will play important roles in recommendations, community building, education, and advocacy. They will need to embrace change, partnerships, and new opportunities to remain relevant.
This document discusses several topics related to library leadership in an international context:
- The skills and competencies needed for leadership in a complex organization like NATO libraries.
- The importance of partnerships and collaboration rather than working alone.
- Eight elements that are important for well-launched projects.
It also provides advice on advocacy, focusing on value and impact, understanding user experiences, and prioritizing initiatives.
The document discusses several ways that libraries need to adapt to ongoing technological disruptions:
- Libraries must focus on being educators rather than just providers of information and move beyond physical collections to support new formats like video, games, and virtual/augmented reality.
- They need to offer more services like makerspaces, learning spaces, and distance education support rather than just warehousing content.
- Libraries will need to work more with cloud infrastructure and partnerships rather than just maintaining their own systems, and prioritize strategic programs and services over individual events or initiatives.
The document argues that libraries must continually upgrade their skills and services to support online, mobile, and lifelong learning in order to remain relevant in an environment of
Stephen Abram presented at the Slovenian Library Association Congress on library advocacy in the 21st century. He argued that libraries must shift their focus from content delivery to improving user experiences and questions. Libraries will need to support diverse learners, both digital and physical content, and new formats like video and graphics. Librarians should focus on transformational services aligned with curriculum. Libraries must partner with others, focus on impact, and demonstrate their value through analytics and measures of economic and strategic alignment.
Stephen Abram discusses transformational leadership strategies for librarians. He talks about the importance of collaboration, speaking with one voice, and prioritizing initiatives for maximum impact. Abram notes that the Philippines is poised for growth and discusses how librarians can help support education, the economy, and quality of life. He emphasizes developing leadership skills through training programs and emphasizes qualities like passion, risk-taking, and flexibility.
Stephen Abram gave a presentation on next generation vendor relationships and negotiations. He discussed how the digital environment has made negotiations more complex as decisions involve larger commitments and infrastructure impacts. He argued that the traditional combative negotiation style may no longer be effective. Abram also covered examining the total cost of ownership rather than just price, understanding what libraries are truly purchasing from vendors, bringing strengths to negotiations rather than stereotypes, and focusing on user experience over just content.
Social Media, Technology, and Tenant Engagementuknowa
uknowa presents at ONPHA on how social media and mobile/web technologies can be leveraged to increase tenant engagement. Topics included defining social media, learning how it can impact an organization, how brands are now 'owned' by the conversation around them, and practical tools for utilizing social media in daily operations.
This document contains the text from a presentation given by Stephen Abram to library staff in Burnaby, BC on October 23, 2013. It discusses the need for libraries and library staff to adapt to ongoing changes in technology and user needs. It suggests libraries focus on transformational services like improving user experiences and building life competencies rather than just delivering information. It also encourages staff to take risks, cooperate with other organizations, and focus on scalable programs with measurable impact. The presentation aims to push libraries and librarians to continually upgrade their skills and services to remain relevant in a changing environment.
Do students and scholars still need libraries? Academic library response to t...CONUL Conference
This document discusses the changing role of academic libraries in the digital age. It notes that libraries must adapt to shifting user behaviors and expectations driven by new technologies. While core library skills of information curation and access remain important, libraries also need new skills to serve as publishers, educators, research partners, and entrepreneurs. The document advocates for libraries to help build the national digital library through content acquisition and curation, and to better align with user needs and objectives to remain essential in their communities.
The document discusses big trends in libraries and provides advice on how libraries can adapt. It suggests that libraries focus on user experience, partnerships, and innovative programs rather than collections. Libraries are encouraged to offer more educational opportunities and community spaces. The document also stresses that libraries must be open to change, risk, and new ideas to remain relevant.
This document summarizes a presentation about trends in libraries. It discusses measuring the impact and value of libraries through data and stories. It also addresses questions about how libraries can better engage members, learners, and the community through technology and programs. The presentation suggests libraries should focus on learning rather than books and should position themselves as supporting economic and social issues in their communities.
Stephen Abram gave a presentation on how libraries need to engage learners and communities to ensure success. He argued that libraries must shift their focus from content delivery to improving the learning experience. Specifically, he stated that libraries should focus on transformational services, strategic alignment with education, and building lifelong learning competencies among patrons. Abram also urged libraries to form partnerships, understand community needs, and scale up impactful programs to remain relevant in a changing environment dominated by new formats, devices, and learning styles.
The document discusses many potential disruptions and shifts that libraries may face in the future, including:
- All content moving to digital formats and subscription models
- Books becoming "beyond text" with embedded multimedia
- Search and discovery becoming ubiquitous through open metadata APIs
- Learning moving increasingly to online formats like MOOCs
- Everything existing in the cloud for delivery to any device
It argues that for libraries to remain relevant they must focus on transformational services like learning spaces, makerspaces, and scaling up training initiatives to support online and blended learning. Libraries also need to focus on partnerships, consortia, and operating at a larger scale to effectively support 21st century needs.
This document discusses emerging trends in libraries for 2016. It notes that libraries are constantly changing and throwing pebbles to make a difference in their communities. It discusses how libraries are moving beyond physical collections and focusing more on serving users through programs, services, and digital resources. The document also suggests that libraries will need to focus on transformational services, strategic alignment with education, supporting e-learning and distance education, makerspaces, and being ready to support new formats like augmented and virtual reality.
This document discusses trends and opportunities for libraries to innovate and better serve their communities. It notes that libraries must be open to change, focus on the user experience, and remove barriers between libraries and their users. Libraries are encouraged to think holistically about learning and build strategic partnerships. The key is for libraries to apply their skills to emerging issues and shift their mindset from control to empowerment and inspiration.
This document discusses trends and issues facing libraries in the digital future. It notes that users and expectations will continue to diversify, content will be dominated by non-text formats, and devices will focus on collaboration and creation. Libraries will need to focus on strategic alignment and reduced roles in organizing knowledge. Key shifts include e-learning moving to the cloud, increased content fragmentation across formats and licenses, and the rise of non-text content like video and 3D objects. Technologies and user environments will also continue fragmenting across different devices, platforms and demographics. The future of libraries lies in focusing on niche users, experimenting with new models like mobile cohorts, and designing services that are frictionless across all devices and user experiences.
This document discusses how analytics tools are empowering more users to work directly with data. It emphasizes the importance of training, community support, transparency, and communication in helping users succeed with these tools. The ideal analyst is described as curious, passionate, collaborative, and a continuous learner who can communicate insights visually and orally across all levels of an organization.
The document discusses emerging trends in libraries and how libraries must adapt. It notes that libraries need to focus on services over collections, partner with other organizations, and support new forms of content and learning. Libraries must experiment with new ideas and be open to change to remain relevant as user needs and expectations change in the digital age.
Digital scholarly identity and online presence are becoming increasingly important. Academics should curate an online identity through activities like sharing research, collaborating with others, blogging, and participating in communities on platforms such as LinkedIn, Twitter and ResearchGate. This helps promote their ideas, attract students, build relationships, and measure impact through alternative metrics like article views, followers and retweets. A strong digital identity augments an academic's traditional social and professional networks to establish greater online reputation and influence.
The document summarizes trends in libraries based on a presentation by Stephen Abram. It notes that libraries will continue serving diverse users and communities with higher expectations for timely services. Content will increasingly include non-text formats like video and audio. Search will expand beyond single-box queries. Devices will focus on collaboration and creation, requiring librarians to provide strategic services rather than just organizing knowledge. Libraries will play important roles in recommendations, community building, education, and advocacy. They will need to embrace change, partnerships, and new opportunities to remain relevant.
This document discusses several topics related to library leadership in an international context:
- The skills and competencies needed for leadership in a complex organization like NATO libraries.
- The importance of partnerships and collaboration rather than working alone.
- Eight elements that are important for well-launched projects.
It also provides advice on advocacy, focusing on value and impact, understanding user experiences, and prioritizing initiatives.
The document discusses several ways that libraries need to adapt to ongoing technological disruptions:
- Libraries must focus on being educators rather than just providers of information and move beyond physical collections to support new formats like video, games, and virtual/augmented reality.
- They need to offer more services like makerspaces, learning spaces, and distance education support rather than just warehousing content.
- Libraries will need to work more with cloud infrastructure and partnerships rather than just maintaining their own systems, and prioritize strategic programs and services over individual events or initiatives.
The document argues that libraries must continually upgrade their skills and services to support online, mobile, and lifelong learning in order to remain relevant in an environment of
Stephen Abram presented at the Slovenian Library Association Congress on library advocacy in the 21st century. He argued that libraries must shift their focus from content delivery to improving user experiences and questions. Libraries will need to support diverse learners, both digital and physical content, and new formats like video and graphics. Librarians should focus on transformational services aligned with curriculum. Libraries must partner with others, focus on impact, and demonstrate their value through analytics and measures of economic and strategic alignment.
Stephen Abram discusses transformational leadership strategies for librarians. He talks about the importance of collaboration, speaking with one voice, and prioritizing initiatives for maximum impact. Abram notes that the Philippines is poised for growth and discusses how librarians can help support education, the economy, and quality of life. He emphasizes developing leadership skills through training programs and emphasizes qualities like passion, risk-taking, and flexibility.
Stephen Abram gave a presentation on next generation vendor relationships and negotiations. He discussed how the digital environment has made negotiations more complex as decisions involve larger commitments and infrastructure impacts. He argued that the traditional combative negotiation style may no longer be effective. Abram also covered examining the total cost of ownership rather than just price, understanding what libraries are truly purchasing from vendors, bringing strengths to negotiations rather than stereotypes, and focusing on user experience over just content.
Social Media, Technology, and Tenant Engagementuknowa
uknowa presents at ONPHA on how social media and mobile/web technologies can be leveraged to increase tenant engagement. Topics included defining social media, learning how it can impact an organization, how brands are now 'owned' by the conversation around them, and practical tools for utilizing social media in daily operations.
This document contains the text from a presentation given by Stephen Abram to library staff in Burnaby, BC on October 23, 2013. It discusses the need for libraries and library staff to adapt to ongoing changes in technology and user needs. It suggests libraries focus on transformational services like improving user experiences and building life competencies rather than just delivering information. It also encourages staff to take risks, cooperate with other organizations, and focus on scalable programs with measurable impact. The presentation aims to push libraries and librarians to continually upgrade their skills and services to remain relevant in a changing environment.
Do students and scholars still need libraries? Academic library response to t...CONUL Conference
This document discusses the changing role of academic libraries in the digital age. It notes that libraries must adapt to shifting user behaviors and expectations driven by new technologies. While core library skills of information curation and access remain important, libraries also need new skills to serve as publishers, educators, research partners, and entrepreneurs. The document advocates for libraries to help build the national digital library through content acquisition and curation, and to better align with user needs and objectives to remain essential in their communities.
The document discusses big trends in libraries and provides advice on how libraries can adapt. It suggests that libraries focus on user experience, partnerships, and innovative programs rather than collections. Libraries are encouraged to offer more educational opportunities and community spaces. The document also stresses that libraries must be open to change, risk, and new ideas to remain relevant.
This document summarizes a presentation about trends in libraries. It discusses measuring the impact and value of libraries through data and stories. It also addresses questions about how libraries can better engage members, learners, and the community through technology and programs. The presentation suggests libraries should focus on learning rather than books and should position themselves as supporting economic and social issues in their communities.
Stephen Abram gave a presentation on how libraries need to engage learners and communities to ensure success. He argued that libraries must shift their focus from content delivery to improving the learning experience. Specifically, he stated that libraries should focus on transformational services, strategic alignment with education, and building lifelong learning competencies among patrons. Abram also urged libraries to form partnerships, understand community needs, and scale up impactful programs to remain relevant in a changing environment dominated by new formats, devices, and learning styles.
The document discusses many potential disruptions and shifts that libraries may face in the future, including:
- All content moving to digital formats and subscription models
- Books becoming "beyond text" with embedded multimedia
- Search and discovery becoming ubiquitous through open metadata APIs
- Learning moving increasingly to online formats like MOOCs
- Everything existing in the cloud for delivery to any device
It argues that for libraries to remain relevant they must focus on transformational services like learning spaces, makerspaces, and scaling up training initiatives to support online and blended learning. Libraries also need to focus on partnerships, consortia, and operating at a larger scale to effectively support 21st century needs.
This document discusses emerging trends in libraries for 2016. It notes that libraries are constantly changing and throwing pebbles to make a difference in their communities. It discusses how libraries are moving beyond physical collections and focusing more on serving users through programs, services, and digital resources. The document also suggests that libraries will need to focus on transformational services, strategic alignment with education, supporting e-learning and distance education, makerspaces, and being ready to support new formats like augmented and virtual reality.
Passive Interactive Programming and Surveys 2.pptxStephen Abram
Passive interactive community experiences aim to foster connection and engagement among participants without requiring direct interaction. The document discusses creating a sense of shared experience and connection through ambient or peripheral means that do not demand participants' active involvement or direct interaction with others.
Hub Design Inspiration Graphics for inspirationStephen Abram
This document provides images and ideas to spark discussion about designing community spaces in a new hub. It includes sections with inspirations and examples for areas like kids' zones, outdoor seating, gardening, reading areas, collaboration spaces, and more. The goal is to organize visual ideas around functions and uses to help envision what the space could offer users over time. It also references an external article about 10 essential library spaces as additional guidance.
Hub Design Inspiration Graphics for Community HubsStephen Abram
This document provides images and ideas to spark discussion about designing a community space. It includes sections with inspirations for areas like kids zones, outdoor seating, gardening, reading areas, collaboration spaces, and more. The goal is to think creatively about how the space can be used by people of all ages through flexible, multi-purpose design.
Passive Interactive Programming and Surveys 2.pptxStephen Abram
Passive interactive community experiences aim to foster connection and engagement among participants without requiring direct interaction. These experiences allow people to feel involved within a community through observing and reacting to shared content, while not necessitating back-and-forth communication between individuals. The goal is to give people a sense of participation and belonging even if they choose to interact on a more passive level.
Hub Design Inspiration Graphics for Brockville HubStephen Abram
This document provides images and ideas to spark discussion about designing a community space. It includes sections with inspirations and examples for areas like kids zones, seating, gardening, reading areas, co-working spaces, maker spaces, cultural spaces, and more. The goal is to think about how the space can be used and evolve over time to meet community needs.
Hub Design Inspiration Graphics second draftStephen Abram
This document provides images and ideas to spark discussion about designing a community space. It includes sections with inspirations and examples for areas like kids zones, seating, gardening, reading areas, cafes, co-working spaces, maker spaces, cultural spaces, and more. The goal is to think about how the space can be used and evolve over time to meet community needs.
This document is a draft active transportation plan for the City of Brockville. It recommends initiatives to encourage walking and cycling through new infrastructure like bike routes. The plan was developed with public input, which identified a lack of connected cycling routes as a key barrier. It proposes a cycling network with 42 km of "spine routes" and 39 km of "connector routes" along with pedestrian improvements. The plan also provides policy, funding, maintenance and programming recommendations to promote active transportation long-term.
This document provides images and ideas to spark discussion about designing a community space. It includes sections with inspirations and examples for areas like kids zones, outdoor spaces, seating, gardening, reading areas, cafes, meeting spaces, maker spaces, cultural spaces, and more. The goal is to think about how the space can be used and evolve over time to meet community needs.
Caregiver Presentation and Product Inspirations Sep 2023 PDF.pdfStephen Abram
This document provides information about products and tools to help caregivers of those with dementia. It discusses goals of increasing quality of life, independence, and reducing stress for both patients and caregivers. It then summarizes various products available at two websites, including tools for wandering prevention, safety, communication, bathing assistance, dining assistance, and home medical equipment. Website links are provided throughout for caregivers to explore different options. The document aims to raise awareness of available aids and help caregivers and patients on their journey.
Caregiver Presentation and Product Inspirations Sep 2023 PPT.pptxStephen Abram
This presentation provides information about tools and aids to support caregivers of those with dementia. It discusses goals such as building awareness of products that can increase safety, quality of life, and independence for dementia patients. It also aims to help caregivers reduce stress and guides them on their caregiving journey. The presentation directs caregivers to two websites that provide a wide range of helpful products.
The document discusses ensuring ethical AI and evaluating new technologies like ChatGPT. It makes four main points:
1. We often judge innovative technologies through the lens of the past instead of what they aim to be.
2. We should consider ethical implications but not make premature judgments based on speculation.
3. ChatGPT is not like search engines and should be viewed as a potential guide or co-pilot rather than just for retrieval.
4. New technologies should be explored to understand their capabilities and limitations before making judgments in order to help shape development in an ethical manner.
This document discusses ensuring ethical AI and summarizes a presentation about ChatGPT. It makes the following key points:
1. When innovative technologies emerge, we often try to understand them through outdated lenses rather than considering what they are attempting to be.
2. New AI tools like ChatGPT should be evaluated based on their own merits as conversational assistants rather than compared to previous technologies like search engines.
3. While considering ethical implications, judgment should not be made too soon based on speculation alone. We should attempt to be part of shaping new technologies responsibly.
CEED Mindfulness in a time of Turbulence.pdfStephen Abram
Stephen Abram introduced himself as the CEO of Lighthouse Consulting, Inc. and presented a webinar on mindfulness in turbulent times. He argued that society should stop glorifying overwork and burning out, and instead encourage more balance. To find balance, one should start with reflecting on themselves and their own well-being, then consider the perspective of their community. By putting positive energy into the world through welcoming behavior, people can receive positive energy in return.
The document provides information about an upcoming webinar hosted by the Centre for Excellence on Empathy, Equity & Diversity (CEEED). It introduces CEEED's mission and strategy of inclusion, as well as its webinar series focusing on topics like interfaith spaces, well-being, and mindfulness. The webinar on June 22nd will feature speeches by Dr. Ellen Choi and Stephen Abram on cultural mindfulness, with questions moderated by CEEED board members. Details are provided on CEEED's board and their publications, with the goal of networking organizations and disseminating resources on social justice issues.
This document discusses strategies for gaining community support through statistics, measurements, and stories to demonstrate impact. It introduces Stephen Abram and Kim Silk who will discuss using data and stories together, with data providing facts and measurements, and stories making data more human and memorable. The document emphasizes that both data and stories are needed to be effective and gain support. It also discusses some challenges with library data and how to address them.
1. Working in The Information Future:
Non Traditional Paths in Library
Work
Stephen Abram, MLS
Forum for Information Professionals
University of Alberta, SLIS, Edmonton, Feb. 8, 2013
7. 7
It’s simple really
• Users will continue to be diverse in the extreme
• Expectations around timeliness will increase
• We will have a foot in both camps for many years to come: digital and
physical
• Content will (is already) be dominated by non-text (gamification, 3D,
visual, music, video, audio, etc.)
• Search will explode with options and one-step, one box search is for
dummies
• The single purpose anchored device is dead as a target environment
• Devices will focus on social, collaboration, sharing, multimedia, creation
• Librarians will need to focus primarily on professional service and
strategic alignment (reduced roles in organizing knowledge and
step&fetchit politeness)
• Service Professionals NOT Servants
• E-Learning, collections and metadata will go to the cloud massively
15. 15
• I’d add . . .
• Vision
• Creativity
• Respect for other degrees and talents
• Comfort with lack of structure
• Comfort with performance contracts and measurements
• Comfort with pay tied to performance
• High comfort with virtual work and team work
• High comfort with ambiguity
16. 16
• Is my career non-traditional?
• MLS 1980
• 1980’s major recession
• Contract work
• Suncor
• Coopers & Lybrand
• Wage & Price Controls
• Full-time
• Coopers & Lybrand/Currie Coopers & Lybrand
• Hay Group / Hay Management Consultants
• Contract
• Smith Lyons Torrance Stevenson & Mayer
• Until 1991
17. 17
• Moving to the Dark Side
• Thomson Electronic Publishing
• Thomson Corporation (300 companies)
• Carswell
• Micromedia
• Micromedia IHS Canada
• Micromedia ProQuest
• Sirsi
• SirsiDynix
• Gale
• Gale Cengage Learning
• Lighthouse Partners
• Dysart & Jones
18. 18
• Thomson and Librarians
• Executive positions
• Mergers & Acquisitions
• Training and Development
• Sales
• Customer Support
• Product Development
• Market Research
• Metadata
• Systems and IT
• Editorial and content creation
• Hundreds of librarians
• Lost count at 25+ CEO’s with MLS
19. 19
• Micromedia & IHS & ProQuest and Librarians
• Executive positions
• Mergers & Acquisitions
• Training and Development
• Sales
• Customer Support
• Product Development
• Market Research
• Metadata
• Systems and IT
• Editorial and content creation
• Customers
• 1/3 of staff had library training
20. 20
• SirsiDynix and Librarians
• Executive positions
• Mergers & Acquisitions
• Training and Development
• Sales
• Customer Support
• Product Development
• Marketing Communications
• Market Research
• Metadata
• Systems and IT
• Editorial and content creation
• Customers and Library Relationships
• Librarians hired on contract or PT 250+
• 250 employees with MLS
21. 21
• Gale Cengage Learning and Librarians
• Executive positions
• Training and Development
• Sales and sales management
• Customer Support
• Product Development
• Market Research
• Metadata
• Systems and IT
• Editorial and content creation
• Customers
• 700+library trained employees
22. 22
• Consulting
• Choosing target markets
• Choosing clients
• Conflicts
• Skills
• Admin Support
• Business development
• Cash flow
• etc.
23. Library Megatrends
It doesn’t take a genius to see
librarian skills and competencies
applied to the trends and issues in
each sector
24. Content Fragmentation
•Digitization’s real impact – non-fiction vs. non-fiction
•Format
• Print, ePUB, PDF, Kindle, etc. etc.
• CD, DVD, USB, etc. etc.
• Streaming
• Licenses, Open Access, Creative Commons, etc.
•eBooks, eJournals, eContent
•Games, Learning Objects, Guides, …
•Copyright Issues (NatGeo, Tasini, TPP, SOPA, AC, etc.
etc.)
•Author Lawsuits, WikiLeaks
•Citation fragmentation
•Make no mistake, the legal framework for knowledge
25. Beyond Text, Books and Reading Literacies
•Text aloud and shrinking codex market
•Graphics & Charts
•Formulae
•Pictures, Maps
•Video & Audio
•3D objects
•Gamification
•Deep Data Mining
•Assessments
•Community collaboration, cohorts, & social sharing
•The book model in your head is nostalgia
26. Walled Gardens or Infinite Access
•ILS
•CMS
•Cloud(s)
•Device dependencies
•Formats (e.g. Kindle)
•Discovery versus consumer search versus native
search
•4 horseman to watch:
•Amazon, Apple, Google, Facebook (not Microsoft)
•Who controls reading and intellectual freedom?
27. Learning Object Diversification
•NextGen Textbooks
•eLearning (white label, proprietary, custom,…)
•Learning Management Systems
•Cohort Learning Environments
•Presentation Systems & Virtual Conference Environment
•Personal Learning Environments (PLEs)
•Collaboration Software as standard workplace
•MOOCs, e-learning, ‘distance environments’
•Open Access, scholarly publishing and deep aggregations
digitization
•The Academic Bubble is the next BIG disruption
28. End User Fragmentation
•Teens / Post-Millennials
•Millennials (gender, IQ, social)
•Aging workforce and tipping points
•Other demographics
•The new digital divide is not economic or aligned
with poverty
•Business versus Consumer
•The Device Divide
•Mobility
•Librarians’ relationships with cohorts are critical.
29. Search Fragmentation
•The new Algorithms
•Consumer Search
•Specialized Search
•Professional Search
•Semantic, Sentiment, Social, Suggestion Search etc.
•Mobile search
•Social search
•Work and personalized alignment
•Augmented Reality
•SEO & SMO & Content Spam
•Geo-location
•The ultimate search choice fragments
30. Technology Fragmentation
•Feature Phones die
•Smartphones dominate
•Tablets (Phablets?!)
•Laptops
•Desktops become rare
•Gaming stations as access
•Television as device
•E-Readers (e-paper versus plasma)
•Internet of Things
•Browsers lose dominance to apps and HTML5
•Fanboy behaviour is NOT Professional behaviour
34. Black and White
• The polarization of discussion
Dogmatic vs. Professional positions on:
eBooks, access, copyright, etc.
Political and social value systems in conflict
40. 40
• Examples of B&W discussions
• These can sometimes lack professional perspectives, be politically
dogmatic and belief driven, and use death symbolic metaphors
• E-books versus Physical Books
• Open access versus Proprietary Content
• Free versus Fee
• Business Models versus Social Models
• Apple versus Microsoft PC
• Desktop vs. Laptop vs. Tablet vs. Phone
• Privacy and Confidentiality
• Make no mistake. I’m not saying the discussions are wrong or taking
sides I just think professionals see colour and shades of gray.
41. Definitions
• Discovery
• Search – known item retrieval
• Topical or Subject Search
• Research
• Immersive Learning
• Assembly
• Two step discovery: discover, searching, finding,
use
• The pressure is ON for librarians to scale up their
information fluency training initiatives
42.
43. 1,200,000,000
1,000,000,000
Double a penny every day for a month =
Over $1 billion in just 30 days
800,000,000
600,000,000
Series1
400,000,000
200,000,000
-
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
46. Trends Differ Slightly by Library Sector
•Public Libraries
•Academic Research Libraries
•Community College Libraries
•School Libraries
•Specialized Libraries
•Consortia
And so do the audiences, members, users …
47. Public Libraries
•Recommendations (LibraryThing for
Libraries, Bibliocommons, Book Psychic)
•Community Glue
•Economic Impact and VALUE studies
•Programs on steroids aligned with collections and
space
•Partnerships
•Education and Learning – REALLY committing to
learning and accreditation/ credits / diplomas /
certificates
•Renewed advocacy moves to Influencing and selling
48. Academic Research Libraries
•Confronting and acknowledging the Academic Bubble
•eLearning alignment, MOOCs, LibGuides
•Repositories: Content Archipelagos? Standards and Cooperation
•LibGuides next generation
•Patron-driven acquisitions
•Post-literacy: Information Fluency versus ‘literacy’
•Demarcation between Undergrad, Grad and Faculty/Staff
•Dealing with different personae
•Copyright compliance
•E-Coursepacks and e-Reserves
•Strategic budgeting
•Partnerships and Liaison roles and managing same sustainably
49. Community College and Undergrad
•Information Literacy
•Distance education and eLearning
•Textbooks, Reserves, Coursepacks, e-all
•MOOCs
•Mobility
•Collections for new degrees and certifications
•Dealing with the scalability issue in Higher Ed
50. School Libraries
•Dealing with cost-effectiveness
•Common Core and ‘new’ curriculum
•Aligning with research
•21st Century Learning
•Future of the Textbook
•Scaffolded Information Literacy / Fluency
•Filters
•Staff and Faculty relationships
•Classroom pages
•Impact
52. Consortia
•Consortia
•CRKN, OCUL, TAL, etc.
•Dealing with the small town mindset
•OCLC Linked Data, RDA and global metadata
strategies
•DPLA
•Library Renewal
•EveryLibrary Advocacy PAC
•3M e-books (CALIFA / Douglas County initiatives)
•Dark literature, orphan works, etc.
•Cloud initiatives
53. 53
• Issues in the Private Sector
• Cooperation vs. Competition
• Walled Gardens versus Openness
• Living in all technologies
• Mapping and understanding changes in users
• Licensing content and lawsuits
• Staff development
• E-first versus print first
• Integrating non-print content
• Choosing to stay ahead of most customers
• The adoption curve
• Adding dimensions to Pricing
• Revenue is a measurement of success not a goal in itself.
54. So what is the answer?
Where are the real pain points?
62. Are we going to support a totally
build it yourself world?
Imagine IKEA merging with GM...
63.
64.
65. Let’s think
Think: Are you thinking
food, courses, days, weekly plan, or
nutrition overall?
What is a meal in library end-user community or research, education and learning terms? Are you focusing on scale?
66. The new
bibliography and
collection
development
KNOWLEDGE
PORTALS
KNOWLEDGE,
LEARNING,
INFORMATION &
RESEARCH
COMMONS
67. What are the real issues?
•Craft versus Industrial Strength
•Personal service only when there’s impact
•Pilot, Project, Initiative versus Portfolio Strategy
•Hand-knitted prototypes versus Production
• e.g. Information Literacy initiatives
• Discovery versus Search versus Deep Search
• eLearning units
• Citation and information ethics
• Repository archipelagos
•Strategic Analytics
• Value & Impact Measures
• Behaviours, Satisfaction
• Economic and strategic alignment
68. What We Never Really Knew Before
27% of our users are under 18.
59% are female.
29% are college students. We often
5% are professors and 6% are teachers. a lot
believe
that isn’t true.
On any given day, 35% of our users are there for the very
first time!
Only 29% found the databases via the library website.
59% found what they were looking for on their first search.
72% trusted our content more than Google.
But, 81% still use Google.