This article discusses the importance of communication for student success in online classes. The researchers analyzed an online course over 8 weeks, looking at how student demographics, location, and maturity impacted communication and activity. They found that courses with discussion forums promoted more interaction between students and the instructor, facilitating higher-level thinking. Developing rapport and providing substantive responses were also important. A lack of communication resulted in poorer performance and less successful course completion. The article concludes proactive communication is essential for students to fully participate and succeed in online modules.