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Sugandha Atrey, a senior CRM developer at Amazon, gave a presentation on Pardot. Pardot is a Salesforce marketing tool that allows companies to engage with prospects through personalized communication at the right time. It also provides a sophisticated way to nurture and prioritize leads. Pardot customers have seen on average a 34% increase in sales revenue and a 37% increase in marketing effectiveness. Pardot is designed more for B2B marketing and lead nurturing while the Salesforce Marketing Cloud is more suited for complex B2C transactions and social media.











