Unlocking Seamless End-to-End Automation with the MuleSoft Automation Suite | MuleSoft Mysore Meetup #43 Event Link:- https://meetups.mulesoft.com/events/details/mulesoft-mysore-presents-unlocking-seamless-end-to-end-automation-with-the-mulesoft-automation-suite/ Agenda -MuleSoft Automation – Platform Overview -Interaction Mechanisms -RPA and Composer -RPA and Anypoint -Composer and Anypoint -Demo Use case - Overview -Live Demo For Upcoming Meetups Join Mysore Meetup Group - https://meetups.mulesoft.com/mysore/ YouTube:- youtube.com/@mulesoftmysore Mysore WhatsApp group:- https://chat.whatsapp.com/EhqtHtCC75vCAX7gaO842N Speaker:- Kiruthika Nithyanandan - https://www.linkedin.com/in/kiruthika-nithyanandan-06a7b0118/ Organizers:- Shubham Chaurasia - https://www.linkedin.com/in/shubhamchaurasia1/ Giridhar Meka - https://www.linkedin.com/in/giridharmeka Priya Shaw - https://www.linkedin.com/in/priya-shaw

2. Mysore MuleSoft Meetup
13-Jan-2024
Unlocking Seamless End-to-End
Automation with the MuleSoft
Automation Suite

3. Organizers
Shubham Chaurasia
Billennium India
Pro Integration Developer
Giridhar Meka
Sr. Technology Architect
/in/giridharmeka
/in/shubhamchaurasia1
Priya Shaw
LTI MindTree
Sr. Integration Specialist
/in/priya-shaw

4. Speaker
• Senior RPA Consultant at Lehmann + Pioneers Digital GmbH
• MuleSoft Mentor
• 10+ Years of Experience
• Salesforce Certified MuleSoft Hyperautomation Specialist
• https://www.linkedin.com/in/kiruthika-nithyanandan-06a7b0118/
Kiruthika Nithyanandan

5. Agenda
 MuleSoft Automation – Platform Overview
 Interaction Mechanisms
 RPA and Composer
 RPA and Anypoint
 Composer and Anypoint
 Demo Use case - Overview
 Live Demo
 Q&A
 Networking & Wrap-up

6. MuleSoft Automation

7. MuleSoft Automation – Platform Overview

8. When to use each MuleSoft product?
MuleSoft RPA
• Automating manual repetitive tasks
involving UI or desktop applications
(e.g., Excel, web browser)
• Accessing legacy, terminal-only
systems
• Automating processes that require
a “human in the loop” or involve
reading data without defined syntax
or OCR data
• Last mile in hybrid automation
solution
MuleSoft Composer
• Integrating SaaS systems using
pre-built, IT-approved connectors
(Zendesk,jira,Workday, Slack, …)
• Orchestrating multi-step
automations and integrations using
clicks instead of code
Anypoint Platform
• Implementing API-led connectivity
• Producing composable assets
• Integrating with DevOps processes

9. MuleSoft RPA
• Accessing a system via the UIs in
order to bypass approved APIs and
controls
• Using bots to create point-to-point
integrations between systems
• Automating applications that cannot
be installed on or accessed by a
Windows RPA bot
• High volume, bulk/ETL data transfer
MuleSoft Composer
• Integrating on-premise systems
• Implementing complex integrations
or data transformations that require
coding
• High volume, bulk/ETL data transfer
Anypoint Platform
• Consuming data from user
interfaces
• Simple integration of SaaS systems
with available Composer
connectors
When to not use each MuleSoft product?

10. Interaction Mechanisms

11. Interaction Mechanisms between RPA, Composer & Anypoint
HTTP request from Anypoint Mule flow to RPA Manager
• Anypoint Mule can submit "start process" command
• Anypoint Mule can inquire process status
• RPA publishes interface definitions of its APIs in the Anypoint Exchange
HTTP requests from MuleSoft RPA Bot to Anypoint API endpoint
• Bot can retrieve API responses (poll for status)
• Bot can submit commands or propagates events
HTTP request between Composer and RPA Manager
• Composer can submit "start process" command
• Composer can inquire process status
• RPA can call an “Invokable” composer flow
HTTP request from Composer to Anypoint API endpoint
• Composer can retrieve data from Anypoint API

12. RPA & Composer

13. Composer to RPA
● RPA connector inside the composer flow
○ Sync calls - wait for the RPA process to finish before continuing with the Composer flow
○ Async Calls - invoke an RPA process and continue the Composer flow execution while the RPA process executes in parallel

14. RPA to Composer
● Create an “Invokable” Composer flow
● Use “REST call” action step in RPA to call the composer flow
● Configure the REST call with the flow credentials of the composer flow

15. RPA & Anypoint

16. RPA and Anypoint
HTTP request from Anypoint to RPA API
• Publish RPA API to Anypoint Exchange via an Invokable run configuration
• Use the corresponding connector in the Mule app to Start an RPA process
• Get the execution status of an RPA process
HTTP request from RPA to Anypoint
• Use REST call to configure the HTTP Request
• Use Json Query to parse the response

17. Composer & Anypoint

18. Composer & Anypoint
Composer to Anypoint API endpoint
• Composer can retrieve data from Anypoint API
• Use API sharing, if enabled
• Use HTTP connector, if not
Anypoint to Composer
• Use HTTP Request to call an invokable composer flow

19. Demo Use Case - Overview

20. A Company wants to vet customer orders above a certain order value to reduce fraudulent orders.
Due to the high volume of orders, there is a need for automation of this process.
The vetting process involves , checking the customers‘ payment history and depending on the number of
open payments, the order can either be approved automatically or must be passed on to a human to do a
manual approval.
Infrastructure:
• Order data is stored in Snowflake
• Customer Payment data is available in a legacy CRM system
• Ticketing system is Jira
Use Case Description
Open
Orders
CRM
Credibility
Check
Tickets for
Manual Vetting
Flag/unflag
order
Approve order
Update Status and Ticket Number

21. Live Demo

22. Networking time

23. Thank You