Highlights and summary statistics of the communications and outreach programme for the Office of Information and Communications Technology of the United Nations.

1. +
ICT Communications & Outreach
ICT Communications &
Outreach
2015 year in review
interactive.
engaging.

2. +
Highlights
 Successfully launched Unite Identity and Service Desk
campaigns, reaching almost 90% of UN personnel
 Significantly increased the global reach of Unite brand and
content
 Drafted internal communications framework and established
global focal points
 Mailing list contains over 8700 stakeholders globally
 Kicked off Unite Talk podcast
 FAQs published for key enterprise systems
ICT Communications & Outreach
Supporting the successful implementation of the ICT strategy
(A/69/517)

3. +
Overview of communications
channels
Internal
Attiblog
iSeek
News-
letter
Unite
Talk
PromoTV
External
Website
Social
media
ICT Communications & Outreach

4. +
ICT Communications & Outreach
unite.un.org
iseek.un.org
unite.un.org/connections
Main
channels

5. +
Unite Website (unite.un.org)
Significant increase in website traffic especially
outside New York
average
568%
increase in
sessions
ICT Communications & Outreach
Note: Comparison of
July-December 2014 to
July-December 2015
(full year comparison
not possible as
website was launched
in April of 2014)
Citiesinorderoftotalsessions

6. +
166,757
unique
views
globally
ICT Communications & Outreach
Unite Website (unite.un.org)
Top 2 campaigns:
Service Desk and Identity reflected in top 3 pages
visitors from
185
countries
Unique views by top pages

7. +
ICT Communications & Outreach
Our top iSeek stories
Webmail redesign Exchange announcement
Record 15 stories released

8. +
Our top iSeek pages
 OICT Home Page
 OICT Service Catalogue 2014-2015
 Information Security
ICT Communications & Outreach
iseek.un.org/oict

9. +
Our top downloads
 Unite Identity Quick Guide
 File Sharing Quick Guide
 In addition to almost 500
downloads, also has 18
comments!
 Unite Self Service Quick Guide
 Umoja – Unite Identity Login
Quick Guide
 Unite Docs Product Sheet
ICT Communications & Outreach
from Connections

10. +
Social Media
twitter.com/UN_CITO
facebook.com/UnitedNationsUnite
ICT Communications & Outreach

11. +
Twitter Mentions
twitter.com/UN_CITO
2239 followers
ICT Communications & Outreach

12. +
Our top Twitter posts
ICT Communications & Outreach
1 2
3 4

13. +
Facebook Fans
facebook.com/UnitedNationsUnite
742 total fans
Most active month: September
ICT Communications & Outreach

14. +
Our top Facebook posts
ICT Communications & Outreach
1 2 3

15. +
ICT Communications & Outreach
Looking forward to a collaborative
and engaging new year!
 ICT Chiefs & Leadership
 Enterprise Project Management
 Business Relationship Management
 Enterprise Application Centres
 Regional Technology Centres
 Global Engineering and Conferencing
 Enterprise Network Operations, Communication,
and Security
 Unite Service Desk
 Business Intelligence, Analytics & Data
 Innovation
 Department of Peacekeeping
Operations/Department of Field Support
 Department of Public Information
 Department of Management
 Office for the Coordination of Humanitarian Affairs
 Department of Economic and Social Affairs
 Department of Political Affairs
 Department for General Assembly and Conference
Management
 Umoja
Our partners

16. +
Thank you all!
ICT Communications & Outreach