The document discusses unions and management relations at PTCL through a case study. It examines the conflict between unions and management that arose after PTCL's privatization, including a strike over issues like job security, increased workload, reduced benefits, and restrictions. The study involved surveying employees in the Multan region of PTCL to understand their perspectives, with results informing the conclusion about the role of unions at PTCL and how privatization has impacted union involvement.