The document discusses groups and teams. It defines a group as two or more individuals who come together to achieve a specific goal. Groups can be formal or informal. Formal groups have designated work assignments and tasks, while informal groups occur naturally.
It discusses Bruce Tuckman's stages of group development which include forming, storming, norming, and performing. It also discusses potential explanations for successful groups, including being identified with a major decision maker, members with skills and abilities, and roles related to task performance and group maintenance.
The document covers concepts like group norms, groupthink, status, status incongruence, causes of conflict in organizations like task interdependence and communication problems, and examples of both lose