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John Knight 
Aalto University of Arts, Design and Architecture 
! 
! 
© John Knight, 2014 
Radical 
Innovation
RADICAL INNOVATION 
Tried and tested methods 
based on structured ideation 
techniques to generate new 
product and service concepts 
© John Knight, 2014
VALUE OF THE APPROACH 
20 Direct and supported patent applications made in one year
PROBLEM TO BE SOLVED 
Primary Generator 
Initial ideas that inhibit full exploration of the opportunity 
Innovation Horizon 
Problem Framing 
Resistance to look beyond the market/technology horizon 
Tightly defined problems that limit potential for imagination
SIMPLY THE BEST INNOVATIONS 
1 
INPUT 
1 
RESULT 
Many ideas 
Few candidates
RADICAL INNOVATION ROLES 
CREATIVITY 
TECHNOLOGY 
EMPATHY
4 STAGES OF RADICAL INNOVATION 
PROBLEM 
*DISASSEMBLER 
STATE 
**RADICALS 
SOLUTION 
Is this 
the right 
problem/ 
Starting 
point? 
Method for 
generating as 
many ideas as 
possible? 
What can 
singularly 
provide 
competitive 
advantage? 
The what︙.. 
The how︙.. 
The findings︙.. 
The result︙.. 
*Disassemble the current problem/state to generate ideas 
**Realistic A Design Ideas that Can Lead to innovative Solutions
6 INNOVATION DISASSEMBLERS 
Literal 
Ladder 
Lateral 
Liberate 
LotteryLink
PROBLEM DISASSEMBLER 
MAKE SERVICE 
SET-UP EASIER 
LITERAL 
EXPLORATION 
MERLIN 
POTTER 
GANDALF 
OZ 
GRIZEL 
SOLUTION 
HIDE THE INNER 
WORKINGS 
Brief was to create a set-up wizard - this was explored literally looking at the 
qualities of famous fictional wizard to see if they could be catalysts for 
innovation 
MARKET 1ST
PROBLEM DISASSEMBLER SOLUTION 
MEDIA LOTTERY 
IMPROVE SOCIAL 
58 RADICALS 
BETTER 
WORSE 
PUBLIC/ 
PRIVATE ! 
VIEWS 
69 RADICALS 
Two opposing goals (better and worse) were used to generate ideas to 
improve a product - each term were catalysts for substantially different 
concepts
PROBLEM DISASSEMBLER SOLUTION 
SPATULA LIBERATE 
REINVENT THE 
COMBINE WITH 
OTHER 
UTENSILS! 
MATERIAL 
PRODUCTION 
LIFECYCLE 
USE 
AESTHETICS 
Brief was to innovate by analysing an existing product via a number of 
frames e.g. likely method of production - this enabled development of 
concepts optimising specific and new features
PROBLEM DISASSEMBLER SOLUTION 
CREATE A NEW 
SERVICE BASED 
PRODUCT 
LATERAL DEVICE AND 
SERVICE! 
ROCK 
TRAIN 
EAGLE 
LIGHTHOUSE 
AIRPORT 
12 PATENTS 
Brief was to create an entirely new product - this was explored laterally by 
looking at the qualities of random inputs to see if they could be catalysts for 
innovation
PROBLEM DISASSEMBLER SOLUTION 
INNOVATE USING 
MOBILE 
NETWORK 
LINK 
SMART 
ADDRESS 
BOOK! 
DEVICE 
DATA 
USER 
4 PATENTS 
Brief was to create IP around technology platforms - concepts were 
generated by combining existing products and services in different ways to 
identify opportunities for innovation
REFERENCES 
Creation of a Dynamic Contact List in which Contacts are Ordered Depending on their Relevance at a Point in Time 
Europe GB20090011082 20090626 
Issued December 29, 2010 
A method of managing communications with the plurality of communicable entities by creating a communication log for use on a terminal, including: for each communicable entity obtaining communication data relating to a plurality of communication 
t!ypes; creating the communication log of communicable entities, and relevant to a particular point in time, by applying an algorithm relating to a listing 
Aggregated communications filter 
Europe EP2203023 (A1) 
Filed June 30, 2010 
In a communications network including a plurality of communication channels through which communications are configured to be transmitted between a plurality of network users, a method of managing communications to be transmitted to a 
p!articular user from the plurality of communication channels and/or network users, the method including: receiving a communication from a particular communication 
Configuring Telecommunications Terminals to Use Services 
Europe WO2009136194 (A2) 
Issued December 11, 2009 
The present invention relates to configuring a telecommunications device to make use of services. 
Current provision of products and services on mobile devices is complex and does not reflect users' known patterns of use. Commonly, setting up software applications requires, finding them, downloading them and then the set-up procedure itself 
(!often including authentication such as checking. 
Method, search platform and user device for generating search results 
Europe EP 2128776 (A1) 
Filed December 2, 2009 
Knight, Clavin and Leon 
The invention relates to a method for generating search results from an index of a content store, wherein the content store contains a plurality of content items, wherein a search of a content store index is performed in accordance with user search terms 
a!nd wherein the search is furthermore Influenced by meta information, said meta information comprising at least one of device, user and context. 
Providing communication services at a mobile terminal in dependence of a foreign recipient's contact data 
Europe EP 2073502 (A1) 
Filed June 24, 2007 
Knight and Curson 
The present invention relates to a method for providing communication services at a mobile terminal (1) of a mobile communication network (2), wherein the method is characterized in that it comprises the following steps, which are carried out by at 
l!east one part of the mobile communication network: - receiving at least one set of foreign contact data (9) at a mobile terminal (1). 
Method and device for providing access to data items 
Europe EP 2113829 (A1) 
Filed November 4, 2009 
Knight, Clavin and Leon 
A method for providing access to data items by means of communication device provided with a screen. The method comprises the following steps: -- generating one icon for each received data item; -- associating the one icon to the respective data 
item; -- displaying the icons on the screen as a function of time when the assigned data item has been received; and -- creating a three-dimensional view. 
Providing information about a data item 
Europe 10006690.1 - 1238 
Filed June 28, 2010 
Nieuwerth and Knight 
The invention relates to a method for providing information about a data item. In the method, actions performed by at least one user with a copy of the data item in connection with information given by the user are analyzed, at least one keyword is 
g!enerated for each analyzed action based on the information, and the keywords are added to a metadata list associated with the data item. 
Designating a regional code in a phone book for a given number dependent upon a previous call connection event(Link) 
Europe GB 2479345 (A) 
Filed October 10, 2011 
Knight and Adam 
In a mobile communication network including a mobile terminal configured to initiate and receive communications using the network, a method of confirming a regional code (i.e. international dialing code/country code) for a given number to which the 
!mobile terminal seeks to initiate a communication, the method including: detecting a communication being initiated between the mobile terminal and the.
@worldofknight 
Aalto University of Arts, Design and Architecture 
! 
! 
Kiitos 
© John Knight, 2014

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UCD14 Workshop - John Knight - Radical Innovation

  • 1. John Knight Aalto University of Arts, Design and Architecture ! ! © John Knight, 2014 Radical Innovation
  • 2. RADICAL INNOVATION Tried and tested methods based on structured ideation techniques to generate new product and service concepts © John Knight, 2014
  • 3. VALUE OF THE APPROACH 20 Direct and supported patent applications made in one year
  • 4. PROBLEM TO BE SOLVED Primary Generator Initial ideas that inhibit full exploration of the opportunity Innovation Horizon Problem Framing Resistance to look beyond the market/technology horizon Tightly defined problems that limit potential for imagination
  • 5. SIMPLY THE BEST INNOVATIONS 1 INPUT 1 RESULT Many ideas Few candidates
  • 6. RADICAL INNOVATION ROLES CREATIVITY TECHNOLOGY EMPATHY
  • 7. 4 STAGES OF RADICAL INNOVATION PROBLEM *DISASSEMBLER STATE **RADICALS SOLUTION Is this the right problem/ Starting point? Method for generating as many ideas as possible? What can singularly provide competitive advantage? The what︙.. The how︙.. The findings︙.. The result︙.. *Disassemble the current problem/state to generate ideas **Realistic A Design Ideas that Can Lead to innovative Solutions
  • 8. 6 INNOVATION DISASSEMBLERS Literal Ladder Lateral Liberate LotteryLink
  • 9. PROBLEM DISASSEMBLER MAKE SERVICE SET-UP EASIER LITERAL EXPLORATION MERLIN POTTER GANDALF OZ GRIZEL SOLUTION HIDE THE INNER WORKINGS Brief was to create a set-up wizard - this was explored literally looking at the qualities of famous fictional wizard to see if they could be catalysts for innovation MARKET 1ST
  • 10. PROBLEM DISASSEMBLER SOLUTION MEDIA LOTTERY IMPROVE SOCIAL 58 RADICALS BETTER WORSE PUBLIC/ PRIVATE ! VIEWS 69 RADICALS Two opposing goals (better and worse) were used to generate ideas to improve a product - each term were catalysts for substantially different concepts
  • 11. PROBLEM DISASSEMBLER SOLUTION SPATULA LIBERATE REINVENT THE COMBINE WITH OTHER UTENSILS! MATERIAL PRODUCTION LIFECYCLE USE AESTHETICS Brief was to innovate by analysing an existing product via a number of frames e.g. likely method of production - this enabled development of concepts optimising specific and new features
  • 12. PROBLEM DISASSEMBLER SOLUTION CREATE A NEW SERVICE BASED PRODUCT LATERAL DEVICE AND SERVICE! ROCK TRAIN EAGLE LIGHTHOUSE AIRPORT 12 PATENTS Brief was to create an entirely new product - this was explored laterally by looking at the qualities of random inputs to see if they could be catalysts for innovation
  • 13. PROBLEM DISASSEMBLER SOLUTION INNOVATE USING MOBILE NETWORK LINK SMART ADDRESS BOOK! DEVICE DATA USER 4 PATENTS Brief was to create IP around technology platforms - concepts were generated by combining existing products and services in different ways to identify opportunities for innovation
  • 14. REFERENCES Creation of a Dynamic Contact List in which Contacts are Ordered Depending on their Relevance at a Point in Time Europe GB20090011082 20090626 Issued December 29, 2010 A method of managing communications with the plurality of communicable entities by creating a communication log for use on a terminal, including: for each communicable entity obtaining communication data relating to a plurality of communication t!ypes; creating the communication log of communicable entities, and relevant to a particular point in time, by applying an algorithm relating to a listing Aggregated communications filter Europe EP2203023 (A1) Filed June 30, 2010 In a communications network including a plurality of communication channels through which communications are configured to be transmitted between a plurality of network users, a method of managing communications to be transmitted to a p!articular user from the plurality of communication channels and/or network users, the method including: receiving a communication from a particular communication Configuring Telecommunications Terminals to Use Services Europe WO2009136194 (A2) Issued December 11, 2009 The present invention relates to configuring a telecommunications device to make use of services. Current provision of products and services on mobile devices is complex and does not reflect users' known patterns of use. Commonly, setting up software applications requires, finding them, downloading them and then the set-up procedure itself (!often including authentication such as checking. Method, search platform and user device for generating search results Europe EP 2128776 (A1) Filed December 2, 2009 Knight, Clavin and Leon The invention relates to a method for generating search results from an index of a content store, wherein the content store contains a plurality of content items, wherein a search of a content store index is performed in accordance with user search terms a!nd wherein the search is furthermore Influenced by meta information, said meta information comprising at least one of device, user and context. Providing communication services at a mobile terminal in dependence of a foreign recipient's contact data Europe EP 2073502 (A1) Filed June 24, 2007 Knight and Curson The present invention relates to a method for providing communication services at a mobile terminal (1) of a mobile communication network (2), wherein the method is characterized in that it comprises the following steps, which are carried out by at l!east one part of the mobile communication network: - receiving at least one set of foreign contact data (9) at a mobile terminal (1). Method and device for providing access to data items Europe EP 2113829 (A1) Filed November 4, 2009 Knight, Clavin and Leon A method for providing access to data items by means of communication device provided with a screen. The method comprises the following steps: -- generating one icon for each received data item; -- associating the one icon to the respective data item; -- displaying the icons on the screen as a function of time when the assigned data item has been received; and -- creating a three-dimensional view. Providing information about a data item Europe 10006690.1 - 1238 Filed June 28, 2010 Nieuwerth and Knight The invention relates to a method for providing information about a data item. In the method, actions performed by at least one user with a copy of the data item in connection with information given by the user are analyzed, at least one keyword is g!enerated for each analyzed action based on the information, and the keywords are added to a metadata list associated with the data item. Designating a regional code in a phone book for a given number dependent upon a previous call connection event(Link) Europe GB 2479345 (A) Filed October 10, 2011 Knight and Adam In a mobile communication network including a mobile terminal configured to initiate and receive communications using the network, a method of confirming a regional code (i.e. international dialing code/country code) for a given number to which the !mobile terminal seeks to initiate a communication, the method including: detecting a communication being initiated between the mobile terminal and the.
  • 15. @worldofknight Aalto University of Arts, Design and Architecture ! ! Kiitos © John Knight, 2014