A hacking group took over voice mailboxes and long-distance service at Cellular One, shutting down 20,000 phone numbers. The group exploited default passwords to plant a Trojan horse on Cellular One's computers that notified them when new voice mailboxes opened, allowing them to take them over before the owners could change the passwords. Cellular One reported the crime and provided a list of hijacked voice mailboxes, willing to cooperate with investigators.