This document contains 15 types of business letters with examples of each type. The types included are: letter of inquiry, acceptance letter, thank you letter, invitation letter, reference letter, transmittal letter, sales letter, application letter, order letter, acknowledgement letter, recommendation letter, adjustment letter, cover letter, invitation letter, and transmittal letter. Each letter type is numbered and includes 1-3 example letters to illustrate the format and content of that specific letter type.

1. types of business letters
1. letter of inquiry
answer to inquiry letter
7. sales letter
6. application letter
14. cover letter
11. recommendation letter
3. appreciation letter
3. thank you letter
4. invitation letter
12. reference letter
15. transmittal letter
2. acceptance letter
school communication letter
8. order letter
5. complaint letter
13. adjustment letter
10. ackowledgement letter
1. Letter of Enquiry:
Bob Smith
2151 Columbus Road
Poplar, MI 23783
April 5, 2005
Harper Est.
64 Small Street
New York, NY 64641
Dear Sir,
With reference to your advertisement in the Silver Globe dated April 3,
2005, I would like to have a copy your latest catalogue. I would
appreciate it if you could send it at your earliest.
Yours faithfully,
Bob Smith
2. Acceptance of Proposal
John Doe
Sobriety Co. Ltd.
London, England

2. May 10, 2004
Re: Proposalfor Project
Samuel Kennedy
High Engineering Works
London, England
Dear Mr. Kennedy,
We are glad to inform you that your proposal for the project has been
reviewed and accepted. We would like to arrange a meeting with you to
sign the agreement.
We are eagerly looking forward to this project and are happy to have the
opportunity to work with you.
Yours sincerely,
John Doe
cc: Project Manager
3. Thank you Letter: (on letterhead)
Hope Company
2020 Glenn Street, Miami, FL 56870
Phone: 1234567 Email: admin@hope.com
June 15, 2000
Ms Elizabeth Brown
Colin Co Inc.
Chicago, IL 65432
Dear Ms Brown,
Thank you for giving us the opportunity to serve you. We appreciate the
confidence that you placed in us, and look forward to a continuing relationship
which will prove beneficial to all concerned.
Should you need any information, please do not hesitate to contact any of our
staff.

3. Yours truly,
Kim Smith
PR Manager
4. Congratulating a new business and offering your services: (on letterhead)
Writing Services
5252 Oak Head Corner, Toronto, Canada
Phone: (123)9876543 Email: services@ws.com
September 20, 2001
The Manager
Stars Gallery
Toronto, Canada
Dear Sir,
Subject: Opening of new branch.
Congratulations on the opening of your new branch. We are very happy that your business
is expanding and that your clientele is increasing.
I understand that with the expansion of your business, you would be requiring more writers
and book-keepers. As you are well aware we offer such services to new businesses, and
offer the same to you. I am enclosing a list of our services and their corresponding prices. If
you need clarifications on any of these, please do not hesitate to either call us or write to
us.
Yours faithfully,
Ann Doe
Enclosure: List of services and prices
5. Letter of Request:
Margaret King
Hill Station Office
Dublin, Ireland
May 21, 2004
Re: Monday’s Meeting
PR Department

4. 6. Letter of Invitation
PJ Party
22 Yew Street, Cambridge, Ontario
Tel: 416-223-8900
April 7th, 20--
Dear Valued Customer:
Our records show that you have been a customer of
PJ Party Inc. since our grand opening last year. We
would like to thank you for your business by inviting
you to our preferred customer Spring Extravaganza
this Saturday.
Saturday's sales event is by invitation only. All of our
stock, including pajamas and bedding will be marked
Slates Company
Dublin, Ireland
Attention: Mr. Tom Jones
Dear Mr. Jones,
We would like to remind you about
Monday’s meeting. I am sure you understand
the importance of this meeting, and thus
request you to be at our office at 10 a.m.
sharp. In case the time does not suit you,
please call our office and fix a different time
with my secretary. Please bear in mind the
urgency of this meeting and try not to delay
too much.
Yours sincerely,
Margaret King.

5. down from 50-80% off.* Doors open at 9:00 AM
sharp. Complimentary coffee and donuts will be
served. Public admission will commence at noon.
In addition, please accept the enclosed $10 gift
certificate to use with your purchase of $75 or more.
We look forward to seeing you at PJ's on Saturday.
Please bring this invitation with you and present it at
the door.
Sincerely,
Linda Lane
Linda Lane
Store Manager
pjpartyinc@shoponline.com

6. 7. Sales Letter Example

7. Home National Bank
902 Home Avenue
Portland, Oregon 97207
March 8, 2008
Mr. George W. Marlon
Boston Transit Authority
57 West City Avenue Boston, MA 02110
Subject: Magic Loans
Dear Mr. Marlon,
At this time, each year, everyone thoughts turn to vacation plans and home improvements.
If you are considering a major recreational purchase or home improvement this year, you
may want to find out about Magic Loans Home National Bank.
Magic Loans is loan that is made against equity that you have in your home. Magic Loans
can be used to buy the car or anything you’ve always wanted. They can also be used for
conventional FHA home improvement loans, such a private swimming pool. Of course,
a Magic Loans does not have to be used only for recreational items. You may want to
use money that is now equity to pay for college expenses for your children.

8. So if you have equity in your home and would like to talk with someone
about the possibility of borrowing against that equity, please complete the postage-paid
replay card include with this letter. Just drop it in the mail and a Home National
Bank loan officer will call you to explain Magic Loans possibilities as well as to answer any
question you may have. Let us help make your dream come true.
Sincerely,
John M. Peters
President
PS
If you need more information on Magic Loans, please contact Home National Bank by
calling (350) 421342 or email us here !

9. 8. application letter
George Gilhooley
XYZ Company
87 Delaware Road
Hatfield, CA 08065
Dear Mr. Gilhooley,
I am writing to apply for the programmer position advertised in the Times Union. As requested, I am
enclosing a completed job application, my certification, my resume and three references.
The opportunity presented in this listing is very interesting, and I believe that my strong technical
experience and education will make me a very competitive candidate for this position. The key
strengths that I possess for success in this position include:
 I have successfully designed, developed, and supported liveuse applications
 I strive for continued excellence
 I provide exceptional contributions to customer service for all customers
With a BS degree in Computer Programming, I have a full understanding of the full life cycle of a
software development project. I also have experience in learning and excelling at new technologies
as needed.
Please see my resume for additional information on my experience.
I can be reached anytime via email at john.donaldson@emailexample.com or my cell phone, 909-
555-5555.
Thank you for your time and consideration. I look forward to speaking with you about this
employment opportunity.
Sincerely,
Signature (for hard copy letter)
John Donaldson

10. 9.
Order LetterSample
----
Mancini KitchenEquipment
Troy D. Mancini
4220 StrafordPark
Harold,KY 41635
Dear Mr. Mancini,
We wouldlike topurchase twentytwo(22) individual stand mixers(Model #43423), all inthe color
red.
We wouldlike youtocharge thispurchase to the preexistingaccountthatwe have withyou,business
account #543234.
We hope toreceive thisordernolaterthan Friday,November11th,2009. Attachedtothis letter
please findourpreferredshippingmethodandreceivingaddress.
Please confirmthatyoureceivedthisorderbycallingusat232-231-4563 anytime duringbusiness
hours,Monday to Friday.
Thank youfor yourcooperation
KellerKitchenCo.

11. 10. Sample Acknowledgement Letters:
Here is preview of free Sample AcknowledgementLetters created using MS Word,

12. 11. Sample Letter of Recommendation for a Business or Management Program
To Whom It May Concern:
It is with great pleasure and enthusiasm that I am writing to endorse Alice's application to your
program. For the last 25 years at Blackmore University, I have been an ethics professor, as well as
mentor to many interns and business students. I hope my perspective will be helpful to you as you
evaluate this exceptional candidate.
My first contact with Alice was during the summer of 1997,when she organized a summer
conference outside of Los Angeles for teenagers interested in communication skills. During the
course of the week, Alice presented material with such ease and humor that she set the tone for the
entire workshop. Her creative ideas for presentations and activities were inventive and entertaining;
they were also astonishingly effective.
With participants from a variety of backgrounds, there was often conflict, and occasionally
confrontation. While setting limits, Alice managed to respond consistently with respect and
compassion. The experience had a profound effect on the participants and, because of Alice's
exceptional skill and professionalism, she has been invited by many schools to offer similar
management workshops
During the time I have known Alice, she has distinguished herself as a conscientious and energetic
pioneer in the fields of leadership and management. I have enormous respect for her teaching and
leadership skills, and have been pleased to work with her on many occasions.
I know of Alice's continued interest in programs related to leadership and management
development. She has instituted many impressive programs for her peers, and it has been an honor
to consult with her on some of these projects. I have the greatest admiration for her work.
Your program of study sounds ideally suited to Alice's needs and talents. She will be coming to you
with the qualities of a natural leader: genuineness, intelligence, and integrity. She will also bring her
interest in scholarly research and program development. Just as importantly, she would come with
an enthusiasm for both learning and networking, as well as a resolute desire to understand new
theories and ideas. It is exciting to think of the ways in which she might contribute to your
program.
I urge you to carefully consider Alice who is, quite simply, the most remarkable young leader I have
ever met.
Sincerely,
Professor Aries St. James Blackmore University

13. 12.
Letter of Reference
A.N.Y. Company Ltd
69 Any Street, Anyville, Anystate
Tel: 0123456789
Date
To Whom It May Concern:
Reference for Mr James Blond
James Blond joined the A.N.Y. Company in July 1998.
Since then he has proved to be a most reliable and
effective member of the sales team.
James is professional and efficient in his approach to
work and very well-liked by his colleagues and
executive clients. He is well-presented and able to
work both independently and as part of a team.
His contribution to all areas of company activity in
which he has been involved have been much
appreciated.
I believe that James will make a valuable addition to
any organization that he may join. We deeply regret
his decision to move on and I recommend him
without hesitation.

14. I would gladly answer any request for further
information.
Sincerely,
Penny Farthing
Penny Farthing
Managing Director
penny.farthing@a-n-y.com
Sample Letter of Recommendation for Undergrad Student
To Whom It May Concern:
Cheri Jackson is an extraordinary youngwoman. As her AP English Professor,I haveseen many examples of her
talent and have longbeen impressed by her diligenceand work ethic. I understand that Cheri is applyingto the
undergraduate business programatyour school.I would liketo recommend her for admission.
Cheri has outstandingorganizational skills.Sheis ableto successfully completemultipletasks with favorable
results despitedeadlinepressure. As partof a semester project, she developed an innovativecollaborativenovel
with her classmates.This book is now being considered for publication.Cheri notonly headed the project, she
ensured its success by demonstrating leadership abilities thather classmates both admired and respected.
I must also makenote of Cheri's exceptional academic performance.Out of a class of 150 students,Cheri
graduated with honors in the top 10. Her above-average performance is a directresultof her hard work and
strong focus.
If your undergraduate business programis seekingsuperior candidates with a record of achievement, Cheri is an
excellent choice.She has consistently demonstrated an ability to riseto any challengethat shemust face.
To conclude,I would liketo restate my strongrecommendation for Cheri Jackson.If you have any further
questions regardingCheri's ability or this recommendation, pleasedo not hesitate to contact me usingthe
information on this letterhead.
Sincerely,
Professor WilliamDot

15. 13. Adjustment Letter
Ng Khai Development Corporation
San Jose, Cebu City
25 July 2008
Mr Pedro B. Cabagti
PC Internet Cafe
Rizal, Palompon, Leyte
Mr. Cabagti:
I received the complaint letter that you've sent to me last Thursday, 24 July 2008. I would to ask
apology for the inconvenience that you have experience right now. Our company is finding a way how
to help you and in order to avoid this kind of problem on the future.
The two computer units that you bought form our company are new and never been used. We can
assure to you the quality of our products. The only thing you missed is that you just order a 20
Gigabytes Hard Disk. This is the problem of your computer. You cannot store very big files because it
will slow your computer. I suggest to check your computer always and delete the files which is not
important. If you want you can visit us and buy higher Hard Disk Memory. We sale 60, 80, 190
Gigabytes Hard Disk for a very affordable price.
We thank you for calling our attention about your problem. This will contribute for the improvement
or our company.
Yours truly,
JOSE DIMAGIBA
14. cover letter email
Dear Mr. Adams,
I’m submitting an application for the editorial position you advertised on SuperJobs on
September 10.
I've spent the last year and a half working full-time as a writer and editor for a publishing
company that specializes in educational content. During that time, I've logged thousands of
hours doing everything related to the editorial process, including copy editing, proofreading,
content entry, and quality assurance. I currently manage a team of over 40 freelance writers
who work on a variety of different subjects, and I ensure that the quality of every submission
meets our high editorial standards. I'm also very familiar with English grammar and usage and
have no trouble adapting to various style guides.
What I like most about my current job is that it gives me the opportunity to learn and be
creative, and it looks like this position would do the same. I feel that I could be a valuable
asset to your team, and I bring to the table all of the skills that you require in an editor.

16. I look forward to discussing my qualifications further and can be reached by email at
npeterson@email.com or by phone at 460.555.0198.
Thank you so much for your time.
Best,
Nicole Peterson
Cover letter for employment
September 10, 2012
Sally Jenkins
ABC Company
123 Main St.
Auburn, ME 04211
Dear Ms. Jenkins,
I am writing to inquire about possible openings at ABC Company for a research assistant. I am
interested in a senior level position offering the opportunity for travel and advanced research
assignments.
As a professional administrative assistant with excellent research skills, I am eager to
contribute my abilities and experience to ABC Company. Given my extensive training and
background, I believe I can help ABC Company meet its goal of providing only the most
accurate and timely information to its clients.
Please find enclosed my resume and a list of my references. Feel free to call me at
207.555.0145, to arrange a time to meet. I look forward to hearing from you.
Sincerely,
John Doe
Enclosures
15. transmittal letter
Waycool Consultants, Inc.
1313 Mockingbird Lane Waycool, OK 12345 (405) 456-7899
November 8, 2000
Ms. Ima Bigshot, CIO
Lots-O'- Money, Inc.

17. 5432 Bigbucks Drive
Swank, OK 73000
Dear Ms. Bigshot:
Here is the report of desktop videoconferencing that you requested in your letter to us
on October 15th. As you will see, desktop videoconferencing has many attractive
features and is being implemented by a wide range of businesses.
Because Lots-O'- Money is looking for an alternative to telephone conference calls, we
carefully researched this emerging communication market. Our report first identifies
the benefits of desktop video conferencing versus telephone conference calls. We
then compare the top three desktop video conferencing products using four common
evaluation criteria. Finally, our conclusions and recommendations identify the best
videoconferencing hardware and software solutions for your company within the
limitations that you specified.
Thank you, Ms. Bigshot, for the opportunity to prepare this report. Please call if you
have any questions or would like further information. We hope you will think of
Waycool Consultants for your future research needs.
Sincerely,
Rufus T. Firefly
President and CEO