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Twitter Best
Practice
Guidelines
#BloomTips
www.bloomworldwide.com
Why use Twitter?
!   Connectwithyourcustomers
!   Raisebrandawarenessandreinforceyourbrandvalues
!   Gatherinsightsaboutyourindustryandmarket
!   Drivetraffictoyourwebsiteandanyotherdigital
presence
www.bloomworldwide.com
Here are some
tips to optimise
your activity on
Twitter
www.bloomworldwide.com
Makesureyourprofilepicture
ishighresolution,withyour
brandorlogoclearly
identifiableatthumb-nailsize

Yourcoverphotoshouldalso
behighresandfitwithyour
branding



Setting up your
profile
www.bloomworldwide.com
Setoutwhatyourfollowerscan
expectandenticenewfollowers

Includekeywordsrelevanttoyour
brand

IncludeyourwebsiteURL

Makesureyouincludecontact
informationsuchasanemail
addressandtelephonenumberfor
anyenquiriesorfeedback


Update your bio
www.bloomworldwide.com

Anidealfrequencyisaround
5-6 tweetsaday,butno
morethan1everyhour

Ensurethatthereisadecent
gapbetweentweetssoasnot
tofloodfollowers’home
feeds



Tweet frequency
www.bloomworldwide.com
Keepyourupdatespositive,tothepoint
andwithaclearcalltoaction

Trytopostaround80%original content
andjust20%retweetsfromotherusers

Avoidsalesmessagesandkeepitsocial

Videoandimagepostsarethemost
popular,sobesuretoincludeavarietyof
visualmediaformats

Includelinksbacktoyourownsiteat
everyopportunitytodrivetraffic



What to post
www.bloomworldwide.com
Makesurethatyourcontentdiffers
acrossseparatesocialplatforms

Yourbrandingshouldbeclearacross
yoursocialactivityintermsof
languageandtoneofvoice

Anyqueries,commentsorcomplaints
shouldberepliedtowithin2-3hours

Always followfewerprofilesthanthe
numberfollowingyou



Best practice
www.bloomworldwide.com
Searchrelatedkeywordsandhashtags
andfollowrelevantpeopleandbrands
asagoodsourceofcontenttoshare-
theymayfollowyouback

Setupprivatelistsforcontentsources,
influencersandpotentialcustomers

Usepopularandtrendinghashtagsto
jointhelatestconversations,butonly
ifrelevanttoyou

PromoteyourTwitterhandle
internallyandthroughother
marketingmedia

Twitter quick wins
www.bloomworldwide.com
UseaSocialManagementtoolsuchas
Hootsuitetomonitorlistsandkeepan
eyeonyourrelevantkeywords

@Mention popularpageswhere
appropriateforthechanceofa
retweetandexposuretoanew
audience

Usequestionsorlanguageintweets
thanevokesareactiontoincrease
engagementwithfollowers



#BloomTips
Get in touch for more
Social Media tips
#BloomTips
www.bloomworldwide.com
@bloomworldwide
+44 (0) 1273 732 626
hello@bloomworldwide.com
Find out what we can do for you

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