The Greater Cincinnati Foundation implemented design thinking to help community organizations tackle social challenges through collective impact. Design thinking focuses on developing empathy for users and engaging community members in developing solutions. The foundation partnered with Design Impact to provide training to seven community organizations. This helped groups like Partners for a Competitive Workforce understand perceptions around manufacturing and develop new strategies to engage more people in these careers. Participating organizations said design thinking improved how they develop messaging and engage partners through practices like empathic interviewing and persona development. They credit design thinking with transforming how they approach their work and make progress on social issues.