Turkey   Shamini Rajaganesh
Overview

 The Country in a Gist
      Economics
Market Characteristics
   Cultural Climate
 The Retailing Sector
   Major Challenges
 Future Opportunities
     References
Turkey

    Transcontinental

    Country

    Southeastern Europe

    and Southwestern Asia

    Strategic location

    Modern Turkey was

    found in 1923.
Turkey

    Capital : Ankara

    Currency : Turkish Lira

    People: Turks

    Ethnic Groups :
      Turkish 70-75%

      Kurdish 18%

        other minorities 7-12% (2008 est.)

    Language : Turkish and other

     minor languages
Turkey

    Religion : Islam ( 99.8%)

    Population : 79,749,461 (July 2012

     est.)

    Median age : 28.5 years

    Urbanization : 70% of the

     population; 1.7% of annual rate of
     change

    Government : Republic of Turkey

    Type: Republican Parliamentary

     Democracy
Economics
Economics (2011)

           Consumer        Producer
 GDP
           inflation       Inflation

9.6%
            10.45%          13.3%
Q1-Q3
 2011
Economics (2011)




Exports                Imports
          $133                   $212.2
          Billion                Billion
Exports

Apparel                         Export Percentage
                            Germany    UK       Italy
                            France     Iraq     Russia
Textiles

                                      11%
Food
                                              28%
                                14%

Metal
                                14%
                                              17%

Transport Equipment                    16%
Imports

Machinery                       Export Percentage
                            Russia        Germany       China
                            US            Italy         France
Chemicals
                            Iran


Fuels                                     8%
                                     9%           23%

                                 11%
Semi-finished goods
                                   13%             18%

Transport Equipment                       18%
The Market
Consumers
Consumer spending level




                US$12,948

     US$6,977   • 2014

     • 2010
Turkey and EU


                         Application
Council of                 for EU
 Europe                  membership

   1949        1963         1987       1996


              European                 Custom
              Economic                 Unions
             Community
Foreign Direct Investment

 Slow until 2003




 New FDI Law in 2003

 Simpler and quicker procedures

 Reducing macroeconomic imbalances

 Functioning market economy
Foreign Direct Investment

     FDI inflow in USD Billion
Foreign Direct Investment
Culture
Cultural Context

 High context, indirect, emotion-based culture

 Closed to outside information

 Process information subjectively and

 associatively.

 Values :

 Hospitality, justness, benevolence, keeping word
 and trustworthiness.
Hofestede’s Dimensions
Retail Sector
Global Retail Development Index

2010 Rank




2011 Rank
Lifestyle/Shopping Habits

 Increasing popularity of malls

 Young population
   Leisure focused

   One stop shopping mall

 Urbanization

 Increasing favorability towards imports

 International trend awareness

 Consumer Confidence Index : 90.99%
Market Structure

            Customer is the “KING”
 Oligopolistic Market
 Increase in international retailers



            1998         27.4%          2008

                     • Retail sales
Retail sales
Retail Sector Growth
              140

              120

              100
                                      Home RetailFood Retail
Billion US$




              80
                                      Food Retail
              60                      Electronics
                                      Apparel
              40
                                      E-Commerce
              20

               0
                    2010      2014E
Retail Formats

 Hypermarkets – more than 2,500sq m

 Large supermarkets – between 1,000 and
 2,500sq m
 Supermarkets – 400 to 1,000sq m

 Small supermarkets – less than 400sq m

 Medium markets – 100 to 50sq m

 Bakkals – 50sq m or less
Format Division

2004 Market Share %        2010 Market Share %
    Traditional retail         Traditional retail
    Organised Retail           Organised Retail




  37%
                             45%

                                             55%
                  63%
Market Entry by top retailers




             Turkey
Major retail players
Number of Retail Outlets
   based on type
Shopping Centre Development
Challenges and Opportunities
Challenges

 EU accession period – Social, legal, political
    turmoil
   Consolidation of the local market
   Improving operational efficiency
   Corruption
   Bureaucracy
   Unorganized legal system
Opportunities and Trends

 Unexplored chain retailing
 Increase in branded imported items
 CRM activities initiation
 Increase in private labels
 Turquality- 10 global brands within 10 years
References
References
1.    http://www.atkearney.com/index.php/Publications/foreign-direct-
      investment-confidence-index.html
2.    http://www.atkearney.com/index.php/Publications/retail-global-expansion-
      a-portfolio-of-opportunities2011-global-retail-development-index.html
3.    http://www.goturkey.com/contentk.php?cid=51371&typ=c&lng=en
4.    https://www.cia.gov/library/publications/the-world-
      factbook/geos/tu.html
5.    http://news.bbc.co.uk/2/hi/europe/country_profiles/1022222.stm#facts
6.    http://www.fco.gov.uk/en/travel-and-living-abroad/travel-advice-by-
      country/country-profile/europe/turkey/?profile=all
7.    Deloitte retail sector update. 2011
8.    Louargand M., (2011) “Turkey: Modernizing through mall
      developments”, Insider’s Perspective. Volume 36, Number 2.
9.    PricewaterhouseCoopers, “From Beijing to Budapest: Winning
      Brands, Winning Formats”, 2005/2006 4th Edition.
10.   PricewaterhouseCoopers, (July 2007) “Retail and Consumer Worlds”.

Turkey- A Retailing Persepctive

  • 1.
    Turkey Shamini Rajaganesh
  • 2.
    Overview The Countryin a Gist Economics Market Characteristics Cultural Climate The Retailing Sector Major Challenges Future Opportunities References
  • 3.
    Turkey  Transcontinental Country  Southeastern Europe and Southwestern Asia  Strategic location  Modern Turkey was found in 1923.
  • 4.
    Turkey  Capital : Ankara  Currency : Turkish Lira  People: Turks  Ethnic Groups :  Turkish 70-75%  Kurdish 18%  other minorities 7-12% (2008 est.)  Language : Turkish and other minor languages
  • 5.
    Turkey  Religion : Islam ( 99.8%)  Population : 79,749,461 (July 2012 est.)  Median age : 28.5 years  Urbanization : 70% of the population; 1.7% of annual rate of change  Government : Republic of Turkey  Type: Republican Parliamentary Democracy
  • 6.
  • 7.
    Economics (2011) Consumer Producer GDP inflation Inflation 9.6% 10.45% 13.3% Q1-Q3 2011
  • 8.
    Economics (2011) Exports Imports $133 $212.2 Billion Billion
  • 9.
    Exports Apparel Export Percentage Germany UK Italy France Iraq Russia Textiles 11% Food 28% 14% Metal 14% 17% Transport Equipment 16%
  • 10.
    Imports Machinery Export Percentage Russia Germany China US Italy France Chemicals Iran Fuels 8% 9% 23% 11% Semi-finished goods 13% 18% Transport Equipment 18%
  • 11.
  • 12.
  • 13.
    Consumer spending level US$12,948 US$6,977 • 2014 • 2010
  • 14.
    Turkey and EU Application Council of for EU Europe membership 1949 1963 1987 1996 European Custom Economic Unions Community
  • 15.
    Foreign Direct Investment Slow until 2003  New FDI Law in 2003  Simpler and quicker procedures  Reducing macroeconomic imbalances  Functioning market economy
  • 16.
    Foreign Direct Investment FDI inflow in USD Billion
  • 17.
  • 18.
  • 19.
    Cultural Context  Highcontext, indirect, emotion-based culture  Closed to outside information  Process information subjectively and associatively.  Values : Hospitality, justness, benevolence, keeping word and trustworthiness.
  • 20.
  • 21.
  • 22.
    Global Retail DevelopmentIndex 2010 Rank 2011 Rank
  • 23.
    Lifestyle/Shopping Habits  Increasingpopularity of malls  Young population  Leisure focused  One stop shopping mall  Urbanization  Increasing favorability towards imports  International trend awareness  Consumer Confidence Index : 90.99%
  • 24.
    Market Structure Customer is the “KING”  Oligopolistic Market  Increase in international retailers 1998 27.4% 2008 • Retail sales
  • 25.
  • 26.
    Retail Sector Growth 140 120 100 Home RetailFood Retail Billion US$ 80 Food Retail 60 Electronics Apparel 40 E-Commerce 20 0 2010 2014E
  • 27.
    Retail Formats  Hypermarkets– more than 2,500sq m  Large supermarkets – between 1,000 and 2,500sq m  Supermarkets – 400 to 1,000sq m  Small supermarkets – less than 400sq m  Medium markets – 100 to 50sq m  Bakkals – 50sq m or less
  • 28.
    Format Division 2004 MarketShare % 2010 Market Share % Traditional retail Traditional retail Organised Retail Organised Retail 37% 45% 55% 63%
  • 29.
    Market Entry bytop retailers Turkey
  • 30.
  • 31.
    Number of RetailOutlets based on type
  • 33.
  • 34.
  • 35.
    Challenges  EU accessionperiod – Social, legal, political turmoil  Consolidation of the local market  Improving operational efficiency  Corruption  Bureaucracy  Unorganized legal system
  • 36.
    Opportunities and Trends Unexplored chain retailing  Increase in branded imported items  CRM activities initiation  Increase in private labels  Turquality- 10 global brands within 10 years
  • 37.
  • 38.
    References 1. http://www.atkearney.com/index.php/Publications/foreign-direct- investment-confidence-index.html 2. http://www.atkearney.com/index.php/Publications/retail-global-expansion- a-portfolio-of-opportunities2011-global-retail-development-index.html 3. http://www.goturkey.com/contentk.php?cid=51371&typ=c&lng=en 4. https://www.cia.gov/library/publications/the-world- factbook/geos/tu.html 5. http://news.bbc.co.uk/2/hi/europe/country_profiles/1022222.stm#facts 6. http://www.fco.gov.uk/en/travel-and-living-abroad/travel-advice-by- country/country-profile/europe/turkey/?profile=all 7. Deloitte retail sector update. 2011 8. Louargand M., (2011) “Turkey: Modernizing through mall developments”, Insider’s Perspective. Volume 36, Number 2. 9. PricewaterhouseCoopers, “From Beijing to Budapest: Winning Brands, Winning Formats”, 2005/2006 4th Edition. 10. PricewaterhouseCoopers, (July 2007) “Retail and Consumer Worlds”.