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COMM 374- INTERNATIONAL BUSINESS STRATEGY
                              Cassandra Prokopiw
                              Eric Thunem
                              Jialing He
                              Xander Zhi Kai Tan
Agenda
¡  Background Information

¡  Selection of Potential Markets

        Strategic Importance of Market

        Firm’s Ability to Exploit the Market

¡  Choice of Market for Entry

¡  Mode of Entry
BACKGROUND INFORMATION
Introductory Video
¡  http://www.youtube.com/watch?v=RPijhScLvV0

¡  0.41
Daiso in Japan
SELECTION OF POTENTIAL MARKETS
Selection of Potential Markets
BRAZIL


Strategic Importance of Market
Moderate Market Size                Moderate Market Growth
Population: 203 Million             Economy Growth:
World’s 5th most populous country   GDP (PPP)
                                    $10,800 @ 3% growth rate

GDP: 2.518 trillion USD
                                    Retail Sales Growth:
Ranked   6th
                                    6 to 7% annually from 2011 to 2015

World's largest retail market.      Consumer Spending:
                                    Benefited by job and income
                                    increase, credit expansion and a
                                    relatively strong currency
BRAZIL


Strategic Importance of Market
Low Ease of Doing Business
•  Complex legal, accounting &
   bureaucratic issues                   Corruption Perceptions Index: 3.8
•  Long & time-consuming                 •  Lack of transparency
   administrative process




Ease of     Starting a      Protecting   Paying       Trading      Enforcing
 Doing       Business        Investors    Taxes       Across       Contracts
Business                                              Borders
  126          120             79          150           121           118
BRAZIL


Learning Potential
Moderate- High Presence of
Sophisticated Consumers
•  Flexible and innovative
   consumers


•  Price and value consciousness
   heavily influences Brazilian
   consumers’ shopping behavior.
BRAZIL


Firm’s Ability to exploit the Market
High Entry Barriers                  Low- Moderate Firm’s local-
                                     specific knowledge
Highly regulated & complicated tax   •     No previous experience in doing
system                                     business in South America
Heavy taxes increased
•  Cost of labor                     •     Compensates by its overseas
•  Consumer prices                         expansion experience in Asia,
                                           Australia, Middle East, North
Bureaucratic procedures & onerous          America
product licensing increase
•  Cost of doing business

Fragmented nature of distribution
channels
•  Challenging logistics
BRAZIL


Firm’s Ability to Exploit the Market
High Intensity of Competition
Fierce competition from local
and global players
1.  Grupo Pao de Acucar
2.  Carrefour
3.  Wal-mart


Large retailers have launched
new formats (mainly discount
stores) to address lower-income
consumers’ demand for price and
convenience.
BRAZIL


CAGE Distance
High Cultural Distance
                                      High Geographical Distance
•  Differences in languages,          •  Situated very far from Daiso’s
   ethnicities, religion and social      headquarters (Hiroshima
   norms                                 Prefecture)




                                      Moderate Economical
High Administrative Distance          Distance
•  Regulations and policies in        •  Enlargement of a middle class
   Brazil are very different from        that has a desire for Daiso’s
   those in Japan                        consumer goods
INDIA


Strategic Importance of Market
Large Market Size         Moderate Market Growth
Population                Economy Growth
1.2 Billion               GDP (PPP)
                          $3,700 @ 7% growth rate
GDP: 1.843 trillion USD   (ranked 161 in the world)
Ranked 10th
                          Retail Sales Growth
                          Market size of US$500 billion with
                          expected growth of 7%
INDIA


Strategic Importance of Market
Low Ease of Doing Business
•    Despite market potential, it is not
     easy to do business in India
                                             Corruption Perceptions Index: 3.1
                                             •  Lack of transparency
•    Government protection of
     unorganized retail




Ease of          Starting a     Protecting   Paying       Trading      Enforcing
 Doing            Business       Investors    Taxes       Across       Contracts
Business                                                  Borders
     132             166             46        147           109           182
INDIA


Learning Potential
Presence of Sophisticated
Consumers
•  Introduction of Internet
   increases consumers’
   awareness of different
   products


•  Introduction of shops providing
   multiplicity of choice at
   discounted price
INDIA


Firm’s Ability to exploit the Market
High Entry Barriers                   Low to Moderate Firm’s local-
                                      specific knowledge
Regulatory Constraints                •  Limited knowledge
•  Real estate laws, relevant for     •  Great market to expand into
   distribution centers and offices      given expanding Tier-2 and
•  Government resistance in              Tier-3 cities
   order to keep interests of
   unorganized retail
INDIA


Firm’s Ability to exploit the Market
     High Intensity of Local
         Competition
-  Presence of Kirana shops
-  Two organized retail giants
    -    Pantaloon Retail (India) Limited
    -    Trent (Tata)
INDIA


CAGE Distance
Moderate-High Cultural
                                           High Geographical Distance
Distance
•  Entered Qatar and Kuwait but            •  Preference to work with locals
   India’s culture is still distinct and   •  Government allows 51% FDI but
   unique                                     for one-brand shops only




                                           Moderate Economical
High Administrative Distance               Distance
•  Shortage of trained manpower            •  Low income level but rising,
                                              thus Daiso’s products may be
•  Fragmented distribution and
                                              appealing
   retail networks
UK


Strategic Importance of Market
Moderate Market Size         Low Market Growth
• Population: 62.7 million   • Market Growth
• Growth rate: 0.56%         • GDP (PPP):
                              35,974 @ 1.4% growth
• GDP: 2.481 trillion        (Ranked 22 in the world)


                             • Retail Sales Growth
                             Size of US $469 billion
                             Expected growth: 15% in next five
                             years
UK


Strategic Importance of Market
High Ease of Doing Business
Low Ease of Doing Business
• Ranked 7th out of 183 countries
                                         Corruption Perceptions Index: 7.6
                                         •  Almost completely transparent




Ease of       Starting a    Protecting   Paying        Trading     Enforcing
 Doing         Business      Investors    Taxes        Across      Contracts
Business                                               Borders
    7             19                10     24             13            21
UK


Learning Potential
Moderate Presence of
Sophisticated Consumers

• Presence of established local
discount competitors who
compete on price

• Presence of higher-income
consumers who demand quality,
innovation and uniqueness
UK


Firm’s Ability to exploit the Market
Low Entry Barriers                          Moderate- High Firm’s local-
                                            Intensity of Local Competition
                                            specific knowledge
•  Import barriers on certain food
                                            • Previous success in Canada &
and non-food items
                                            U.S.
    • E.g. plastic kitchenware from China
    and Hong Kong

•  Specific products not of animal          • No need for technical or sales
original under harmonized                   expertise
controls in EU
                                            • Large, established distribution
                                            network
UK


Firm’s Ability to exploit the Market
Moderate Intensity of Local
Competition
• Three strong competitors with large
shares of the discount retail market
      • Poundstretcher
      • Poundland
      • 99p Stores
•    Sell many of the same items
•    Operations only in UK
•    Target lower-income segment of
     market – low quality & low price
•    Less than 3500 different products
UK


CAGE Distance
High Cultural Distance                High Geographical Distance
•  Differ in language, ethnicities,   •  Varying density
   religions, and social norms        •  Developed infrastructure
•  Need to translate labels           •  Significant physical distance
•  Need for local adaptation



Low Administrative Distance           Low Economical Distance
•  No political hostility or          •  Sufficient quality of
   institutional weakness                infrastructure, human
                                         resources, financial resources,
•  Different currency
                                         natural resources, and
•  Varying government policies           knowledge.
CHINA


Strategic Importance of Market
 Moderate Market Size                  Low Market Growth
 Market Size 5.93 trillion             Economy Growth
 Population: 1.3 billion               GDP growth: 10.4%
 Retail Market: $2.1 trillion          Retail Sales Growth: 16.3% (2011
 Discount stores: $485,903.5 million   Q1)
 of latent demand 2011, expected       Rank 6 on the A.T. Kearney Global
 to grow to $788,246.02 million in     Retail Development Index 2011
 2016                                  Consumer Spending:
                                       expected to increase by $100
                                       billion per year
CHINA


Strategic Importance of Market
Low Ease of Doing Business


•  Starting a business, and              Corruption Perceptions Index: 3.6
   dealing with construction
   permits are the most difficult        •  High levels of corruption
   processes




Ease of       Starting a    Protecting   Paying        Trading      Enforcing
 Doing         Business      Investors    Taxes        Across       Contracts
Business                                               Borders
   91            151                97     122            60            16
CHINA


Learning Potential
High Presence of
Presence of Sophisticated
Sophisticated Consumers
Customers
•  Large foreign investment in
   retail has changed the business
   environment to one involving
   modern management
   techniques and brand
   recognition
•  Very sophisticated competitors
   – Wal-Mart and Carrefour
•  Chinese consumers are
   becoming more sophisticated
CHINA


Firm’s Ability to exploit the Market
Moderate- High Entry Barriers    Moderate Firm’s local-specific
                                 knowledge
•  Complex business licensing    •  Chinese market requires a
   processes and market access      high-degree of local
   limitations                      specialization
•  Need to develop guanxi        •  Little knowledge of subcultures,
•  Retail market is dispersed       and mainland consumers
   across large regions          •  Beachhead operations
•  Limited knowledge of
   subcultures
•  Have beachhead operations
   in Taiwan and Hong Kong
CHINA


Firm’s Ability to exploit the Market
Moderate Intensity of Local
Competition
•  Strong rivalry among existing
   competitors. Many small and
   large retailers, and even the
   large players have small
   market shares (Wal-Mart only
   has around 6%)
•  Online shopping
•  Discount store market is still
   evolving and is less competitive
CHINA
                                         UK

CAGE Distance
                                         Moderate- High
High Cultural Distance                   Geographical Distance
•    Existence of multiple subcultures   •    Japan is relatively close to China
•    Different languages                 •    Manufacturing bases exist in China
•    Different cultures despite their    •    Country is large, transportation links
     proximity                                are relatively weak



Moderate Administrative
                                         Moderate Economic Distance
Distance
•  Intellectual property rights has      •  Incomes are increasing
   been an issue                         •  Lower cost of labor ect.
•  Negative sentiments towards
   the Japanese
MARKET SELECTION
SUMMARY

                 BRAZIL      INDIA       UK           CHINA
Market Size      Moderate    Large       Moderate     Large

Market           Moderate    Moderate    Low          High
Growth

Ease of Doing    Low         Low         High         Low
Business
Presence of      Moderate-   Moderate    Moderate     High
Sophisticated    High
Customers
Entry Barriers   High        High        Low          Moderate-
                                                      High
Firm’s Local     Low-        Low-        Moderate     Moderate
Knowledge        Moderate    Moderate
Intensity of     High        High        Moderate -   Moderate
Local                                    High
Competition
CAGE             High        Moderate-   Moderate     Moderate
Distance                     High
MARKET SELECTION

                                 High
Strategic Importance of Market




                                 Low

                                        Low                              High

                                              Learning Potential
CHOICE OF MARKET

                                 High
Strategic Importance of Market



                                              Phased-in Entry:
                                                                        Rapid Entry
                                                Beachhead




                                              Ignore for Now           Opportunistic
                                                                          Entry

                                 Low

                                        Low                                            High

                                                        Learning Potential
MARKET ENTRY MODE
Entry Mode


What type?
Greenfield operation: Why?        First Launch in Shanghai


-Limited discount store           - Already have a manufacturing
competition                       base in Shanghai
-Very westernized and developed   -  Highest latent demand
city                              ($25,335.2 million), covers 5.22% of
                                  greater China, will almost double
-Control over operations
                                  by 2016
-Have enough local knowledge
                                  - Might be beneficial to try a M&A
                                      - Restructuring of state owned retailers
Entry Strategy


Rapid Entry
-Local Adaptation to Chinese market
-Start in developed tier 1 cites, which have the highest
demand, and then move to tier 2 and 3 cities
-Start in East China
-Ally with distributors
-Concentrate on under- 40s
-Strengthen the brand
-Get celebrity endorsements
- Internet Shopping

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Daiso

  • 1. COMM 374- INTERNATIONAL BUSINESS STRATEGY Cassandra Prokopiw Eric Thunem Jialing He Xander Zhi Kai Tan
  • 2. Agenda ¡  Background Information ¡  Selection of Potential Markets Strategic Importance of Market Firm’s Ability to Exploit the Market ¡  Choice of Market for Entry ¡  Mode of Entry
  • 6.
  • 9. BRAZIL Strategic Importance of Market Moderate Market Size Moderate Market Growth Population: 203 Million Economy Growth: World’s 5th most populous country GDP (PPP) $10,800 @ 3% growth rate GDP: 2.518 trillion USD Retail Sales Growth: Ranked 6th 6 to 7% annually from 2011 to 2015 World's largest retail market. Consumer Spending: Benefited by job and income increase, credit expansion and a relatively strong currency
  • 10. BRAZIL Strategic Importance of Market Low Ease of Doing Business •  Complex legal, accounting & bureaucratic issues Corruption Perceptions Index: 3.8 •  Long & time-consuming •  Lack of transparency administrative process Ease of Starting a Protecting Paying Trading Enforcing Doing Business Investors Taxes Across Contracts Business Borders 126 120 79 150 121 118
  • 11. BRAZIL Learning Potential Moderate- High Presence of Sophisticated Consumers •  Flexible and innovative consumers •  Price and value consciousness heavily influences Brazilian consumers’ shopping behavior.
  • 12. BRAZIL Firm’s Ability to exploit the Market High Entry Barriers Low- Moderate Firm’s local- specific knowledge Highly regulated & complicated tax •  No previous experience in doing system business in South America Heavy taxes increased •  Cost of labor •  Compensates by its overseas •  Consumer prices expansion experience in Asia, Australia, Middle East, North Bureaucratic procedures & onerous America product licensing increase •  Cost of doing business Fragmented nature of distribution channels •  Challenging logistics
  • 13. BRAZIL Firm’s Ability to Exploit the Market High Intensity of Competition Fierce competition from local and global players 1.  Grupo Pao de Acucar 2.  Carrefour 3.  Wal-mart Large retailers have launched new formats (mainly discount stores) to address lower-income consumers’ demand for price and convenience.
  • 14. BRAZIL CAGE Distance High Cultural Distance High Geographical Distance •  Differences in languages, •  Situated very far from Daiso’s ethnicities, religion and social headquarters (Hiroshima norms Prefecture) Moderate Economical High Administrative Distance Distance •  Regulations and policies in •  Enlargement of a middle class Brazil are very different from that has a desire for Daiso’s those in Japan consumer goods
  • 15. INDIA Strategic Importance of Market Large Market Size Moderate Market Growth Population Economy Growth 1.2 Billion GDP (PPP) $3,700 @ 7% growth rate GDP: 1.843 trillion USD (ranked 161 in the world) Ranked 10th Retail Sales Growth Market size of US$500 billion with expected growth of 7%
  • 16. INDIA Strategic Importance of Market Low Ease of Doing Business •  Despite market potential, it is not easy to do business in India Corruption Perceptions Index: 3.1 •  Lack of transparency •  Government protection of unorganized retail Ease of Starting a Protecting Paying Trading Enforcing Doing Business Investors Taxes Across Contracts Business Borders 132 166 46 147 109 182
  • 17. INDIA Learning Potential Presence of Sophisticated Consumers •  Introduction of Internet increases consumers’ awareness of different products •  Introduction of shops providing multiplicity of choice at discounted price
  • 18. INDIA Firm’s Ability to exploit the Market High Entry Barriers Low to Moderate Firm’s local- specific knowledge Regulatory Constraints •  Limited knowledge •  Real estate laws, relevant for •  Great market to expand into distribution centers and offices given expanding Tier-2 and •  Government resistance in Tier-3 cities order to keep interests of unorganized retail
  • 19. INDIA Firm’s Ability to exploit the Market High Intensity of Local Competition -  Presence of Kirana shops -  Two organized retail giants -  Pantaloon Retail (India) Limited -  Trent (Tata)
  • 20. INDIA CAGE Distance Moderate-High Cultural High Geographical Distance Distance •  Entered Qatar and Kuwait but •  Preference to work with locals India’s culture is still distinct and •  Government allows 51% FDI but unique for one-brand shops only Moderate Economical High Administrative Distance Distance •  Shortage of trained manpower •  Low income level but rising, thus Daiso’s products may be •  Fragmented distribution and appealing retail networks
  • 21. UK Strategic Importance of Market Moderate Market Size Low Market Growth • Population: 62.7 million • Market Growth • Growth rate: 0.56% • GDP (PPP): 35,974 @ 1.4% growth • GDP: 2.481 trillion (Ranked 22 in the world) • Retail Sales Growth Size of US $469 billion Expected growth: 15% in next five years
  • 22. UK Strategic Importance of Market High Ease of Doing Business Low Ease of Doing Business • Ranked 7th out of 183 countries Corruption Perceptions Index: 7.6 •  Almost completely transparent Ease of Starting a Protecting Paying Trading Enforcing Doing Business Investors Taxes Across Contracts Business Borders 7 19 10 24 13 21
  • 23. UK Learning Potential Moderate Presence of Sophisticated Consumers • Presence of established local discount competitors who compete on price • Presence of higher-income consumers who demand quality, innovation and uniqueness
  • 24. UK Firm’s Ability to exploit the Market Low Entry Barriers Moderate- High Firm’s local- Intensity of Local Competition specific knowledge •  Import barriers on certain food • Previous success in Canada & and non-food items U.S. • E.g. plastic kitchenware from China and Hong Kong •  Specific products not of animal • No need for technical or sales original under harmonized expertise controls in EU • Large, established distribution network
  • 25. UK Firm’s Ability to exploit the Market Moderate Intensity of Local Competition • Three strong competitors with large shares of the discount retail market • Poundstretcher • Poundland • 99p Stores •  Sell many of the same items •  Operations only in UK •  Target lower-income segment of market – low quality & low price •  Less than 3500 different products
  • 26. UK CAGE Distance High Cultural Distance High Geographical Distance •  Differ in language, ethnicities, •  Varying density religions, and social norms •  Developed infrastructure •  Need to translate labels •  Significant physical distance •  Need for local adaptation Low Administrative Distance Low Economical Distance •  No political hostility or •  Sufficient quality of institutional weakness infrastructure, human resources, financial resources, •  Different currency natural resources, and •  Varying government policies knowledge.
  • 27. CHINA Strategic Importance of Market Moderate Market Size Low Market Growth Market Size 5.93 trillion Economy Growth Population: 1.3 billion GDP growth: 10.4% Retail Market: $2.1 trillion Retail Sales Growth: 16.3% (2011 Discount stores: $485,903.5 million Q1) of latent demand 2011, expected Rank 6 on the A.T. Kearney Global to grow to $788,246.02 million in Retail Development Index 2011 2016 Consumer Spending: expected to increase by $100 billion per year
  • 28. CHINA Strategic Importance of Market Low Ease of Doing Business •  Starting a business, and Corruption Perceptions Index: 3.6 dealing with construction permits are the most difficult •  High levels of corruption processes Ease of Starting a Protecting Paying Trading Enforcing Doing Business Investors Taxes Across Contracts Business Borders 91 151 97 122 60 16
  • 29. CHINA Learning Potential High Presence of Presence of Sophisticated Sophisticated Consumers Customers •  Large foreign investment in retail has changed the business environment to one involving modern management techniques and brand recognition •  Very sophisticated competitors – Wal-Mart and Carrefour •  Chinese consumers are becoming more sophisticated
  • 30. CHINA Firm’s Ability to exploit the Market Moderate- High Entry Barriers Moderate Firm’s local-specific knowledge •  Complex business licensing •  Chinese market requires a processes and market access high-degree of local limitations specialization •  Need to develop guanxi •  Little knowledge of subcultures, •  Retail market is dispersed and mainland consumers across large regions •  Beachhead operations •  Limited knowledge of subcultures •  Have beachhead operations in Taiwan and Hong Kong
  • 31. CHINA Firm’s Ability to exploit the Market Moderate Intensity of Local Competition •  Strong rivalry among existing competitors. Many small and large retailers, and even the large players have small market shares (Wal-Mart only has around 6%) •  Online shopping •  Discount store market is still evolving and is less competitive
  • 32. CHINA UK CAGE Distance Moderate- High High Cultural Distance Geographical Distance •  Existence of multiple subcultures •  Japan is relatively close to China •  Different languages •  Manufacturing bases exist in China •  Different cultures despite their •  Country is large, transportation links proximity are relatively weak Moderate Administrative Moderate Economic Distance Distance •  Intellectual property rights has •  Incomes are increasing been an issue •  Lower cost of labor ect. •  Negative sentiments towards the Japanese
  • 34. SUMMARY BRAZIL INDIA UK CHINA Market Size Moderate Large Moderate Large Market Moderate Moderate Low High Growth Ease of Doing Low Low High Low Business Presence of Moderate- Moderate Moderate High Sophisticated High Customers Entry Barriers High High Low Moderate- High Firm’s Local Low- Low- Moderate Moderate Knowledge Moderate Moderate Intensity of High High Moderate - Moderate Local High Competition CAGE High Moderate- Moderate Moderate Distance High
  • 35. MARKET SELECTION High Strategic Importance of Market Low Low High Learning Potential
  • 36. CHOICE OF MARKET High Strategic Importance of Market Phased-in Entry: Rapid Entry Beachhead Ignore for Now Opportunistic Entry Low Low High Learning Potential
  • 38. Entry Mode What type? Greenfield operation: Why? First Launch in Shanghai -Limited discount store - Already have a manufacturing competition base in Shanghai -Very westernized and developed -  Highest latent demand city ($25,335.2 million), covers 5.22% of greater China, will almost double -Control over operations by 2016 -Have enough local knowledge - Might be beneficial to try a M&A - Restructuring of state owned retailers
  • 39. Entry Strategy Rapid Entry -Local Adaptation to Chinese market -Start in developed tier 1 cites, which have the highest demand, and then move to tier 2 and 3 cities -Start in East China -Ally with distributors -Concentrate on under- 40s -Strengthen the brand -Get celebrity endorsements - Internet Shopping